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Well I had asked if anyone that works for DSG can give an insight into the

Posted By: Texaslady on 2008-10-27
In Reply to:

working conditions and if the accounts are fairly decent accounts.  So far nobody has responded to this.  They are hiring for 2nd and 3rd.


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Anyone who works at eMTS willing to give some info?
I am interested in this place since their web site says they were affiliated with MRC.  I worked for MRC for years and loved it, then it became the Q and I finally left there recently after over 15 years.  Am looking for a company that would be a good fit for me, wondering if this might be a possibility?  If you would rather email that would be fine too.  I am interested in how many hours/lines is required for FT, if they hire PT at all, what do they mean by flexible schedule is it REALLY flexible?  And what kind of production incentives do they offer?  Also, what platform do they use and how is that as far as user friendly, etc.?  I have worked on DQS and EXTEXT recently, any comparison?  Any info would be appreciated, positives/negatives/etc.  Thanks!
Anyone who currently works for Focus Infomatics who can give me some inforamtion on them?
sue
Give it a whirl. I WAS on that same acct, same pay. Asked and got put on an acct just as bad, so I
s
Thanks so much for the insight
I can't tell you how much I appreciate your insight into the situation. Thanks too for understanding my question. What you said about the supervisor was what I wanted to know when I asked if they would be supportive I am not somebody who needs baby sitting, but I do need to have the tools to do my job. And I am sorry they did not give you the incentive for second shift, that is awful! After all that running around before starting and to have to give it up is just a shame, and to not have work and sit around is also a shame, as obviously you are talented if you are a hospital transcriptionist.
I believe that this is the same supervisor, BTW as a friend of mine got in touch with me since I wrote this question, and seems like the same thing happened to her and she felt that her many years' of experience meant nothing to the supervisor they have now. No training, never answered her e mails or calls and did pretty much tell her to shut up and type.
Thanks again for helping me. I'd hate to start a job and turn around and quit... not my style after being with a hospital for 10 years.
A little insight on George
http://www.angelfire.com/ma4/lhs1982/GCatuogno.html

Copy and paste this link into your browser or click on link below.
Anyone with exp working for InSight? sm
They are a radiology management company hiring for at-home Radiology MTs; however, you must live in Arizona.  Anyone heard of them?
Maybe I can offer some insight s/m

at the risk of offending someone below who wondered why I would continue to peruse the boards if I'm retired.  Well, I'll answer that question first:  I woke up yesterday morning and decided I didn't want to retire after all.  Did a bit of research and found out someone I worked for 15 years ago is now the CEO of a company, who will remain anonymous at the moment.  I made a phone call and have a P/T job with the new company which I will start Oct 1.


Now to your problem.  #1 and #2 are correct.  I know this because the same thing happens to me.  Several years ago (before TT) I emailed the sup and told her I knew I was getting all the crap dictation and that I didn't mind that but if I was going to do all the crap dictation I would like to be compensated accordingly.  She emailed me back and said that she knew I was getting more than my share but that the dictation I was getting was way over the heads of most of their MTs.  I wrote her back and said  then how about giving me a raise.  She wrote back and said that she was putting in a raise for me retroactive to the last pay period.  You know you're getting crappy work and I know you are.  If they won't at least compensate for it, then I would move on to a company that would.  You never know how big of a shadow you'll cast until you stand up.  I still get the crap dictation but I have trade offs.  Flexibility has been more important to me than money and TT gave me all the flexibility I wanted.


Good luck!


Insight to the other side

http://www.brighamandwomens.org/gms/News/medicaltranscription.aspx


I have some insight to share if anyone is interested. sm
I started with KS a little over a year ago. I stayed on during the pay cuts and had faith that the changes would pay off. They did. I now make more than I did before the cuts, love my account, have pretty steady work except during the usual slow times, have health insurance that is OK although expensive but less expensive than none, have direct deposit with very few problems, love my lead, etc. I am glad I rode it out and will if there are changes in the future because I believe this company is looking out for the transcriptionists and by keeping work in the U.S., I think that they will be one of the biggies but definitely the best in the next few years.
Thanks for all of your insight!! Happy New Year!!

Oh yes, *those* questions. Insight inside.
They are a pain, but I do know why they are asked. Every once in a while recruiters get an applicant who puts down I have used Windows/Word/IE, whatever, before, but not much. I can learn, but I might be slow.

The application typically gets ditched, and here's why.

There's no time or staff availability to teach someone how to use a computer to the point that they are comfortable with day-to-day activities. It's time consuming as all get out. So, though it's a drag for people who are proficient to fill out (even very briefly Yes. Very. or Trust me. Really. works), it saves companies from hiring people who honestly somehow never have gained proficiency using a computer. When those folks do slip through they typically leave within the first 30 days out of frustration, and waste their own time and the company's time and money.
Zylomed vs DSG - insight needed.
I have offers from Zylomed and DSG...and am wondering if anyone has input on these two companies regarding flexibility, ease of platforms, ability to make lines, availability of work. Thanks much!
INSIGHT MEDICAL RESOLUTIONS

Has anyone worked for Insight medical Solutions?  I applied there for IC work, part-time.  Any advise? Can E mail me or post.


Are the Insight Radiology accounts outsourced
Lately NO work in there!
Insight Medical Solutions or Transcription At Its Best??????

Good or bad on either of these 2 compaines would be appreciated.


Excellent post with great insight. (NM)
dd
When they called me and I asked them if they offshored, they asked me why that was my business!
xx
Insight Medical Solutions/Trans At Its Best GOOD/BAD
Any information would be appreciated on these 2 companies.
Anyone get started with Insight Medical Solutions in Florida? Had to fax them as
s
I recruit for a company that has had ups and downs on this board and have some insight.
I attended MTIA a few weeks back and spoke with other recruiters and some established MTSOs and some just starting to build their MTSOs. What I learned is that most companies are alike in many ways, and most want to improve. The common factor was often that they want to do more for their employees but get slapped in the face too often by MT's who do not work when they are supposed to, do not produce what they commit to and think that they are better than they actually are but cannot take criticism of any sort. There are a lot of MTSOs who do not offshore, but they are frustrated by MT's who want more and more and give less and less. It's a catch 22 for them too, so maybe it's time for everyone to step back and reevaluate.

As a recruiter, I sometimes get 100 resumes a week. Most do not even get past that first contact and here is why:

When I get a resume that has a typo in it, I do not even acknowledge it. I shred it. I have learned that if someone cannot be accurate on their first impression, they will not be later on. You'd be surprised how many resumes and cover letters are full of obvious typos.

If we have a help wanted ad that specifies 2 years of experience required, half the resumes will be from students or those with no experience. They can be very demanding and rude at times, which is no way to treat a potential employer.

If we have a specific ad for hours and/or days, about 40% of the responses are for something completely different.

We now have auto reply for resumes but will probably get rid of that in the near future. Many applicants take the auto-reply as a sign that they are being considered even if they are not, especially the often very pushy offshore applicants, even though our ads say no offshore applicants will be accepted.

Another thing that I see far too often is that some applicants, right up front, demand certain days and hours and pay, no matter what our ad says.

Finally, here is the biggest turn off for me: Failure to follow instructions. Our ads always say that we do not accept attachments, to paste resumes into email. However, there will be days when every single email I receive has an attachment. I have now set it up to send emails with attachments to spam, which automatically empties each night. Those that go into spam do not get an auto-response. That's the way I set it up and it works well. Why should I respond to each one that blatantly ignores instructions? Again, if someone cannot follow instructions when applying, they most likely will not once employed.

There are a lot of wonderful, experienced, hard-working MT's in the U.S. who follow instructions, keep their word and take pride in producing quality reports. It takes a while for us to get the great employees but we keep sorting through junk to get to them, just as they have to sort through companies to eliminate the bad ones.

I have recruited for 4 different companies over the last 10 years. While they can be very different in many ways, most are pretty decent and want to treat their employees well, but they are getting burned out by being burned over and over again.

MTIA opened my eyes. If we do not start working together, the U.S. companies will start sending everything offshore where the employees want and need the work. The offshore companies were out in force and they are looking for ways to improve, which is scary. They WANT to take over, and we are giving them a lot of opportunity.

Don't let anyone fool you. AHDI and the big-wigs from the big companies are VERY friendly with the offshore companies. Their work is getting better and their prices are better and U.S. only companies might be phased out because of this. We need to take back our industry or offshore companies and VR are going to take it from us.

Polish your skills, make sure that your resume is perfect and be persistant.
I recruit for a company that has had ups and downs on this board and have some insight.
I attended MTIA a few weeks back and spoke with other recruiters and some established MTSOs and some just starting to build their MTSOs. What I learned is that most companies are alike in many ways, and most want to improve. The common factor was often that they want to do more for their employees but get slapped in the face too often by MT's who do not work when they are supposed to, do not produce what they commit to and think that they are better than they actually are but cannot take criticism of any sort. There are a lot of MTSOs who do not offshore, but they are frustrated by MT's who want more and more and give less and less. It's a catch 22 for them too, so maybe it's time for everyone to step back and reevaluate.

As a recruiter, I sometimes get 100 resumes a week. Most do not even get past that first contact and here is why:

When I get a resume that has a typo in it, I do not even acknowledge it. I shred it. I have learned that if someone cannot be accurate on their first impression, they will not be later on. You'd be surprised how many resumes and cover letters are full of obvious typos.

If we have a help wanted ad that specifies 2 years of experience required, half the resumes will be from students or those with no experience. They can be very demanding and rude at times, which is no way to treat a potential employer.

If we have a specific ad for hours and/or days, about 40% of the responses are for something completely different.

We now have auto reply for resumes but will probably get rid of that in the near future. Many applicants take the auto-reply as a sign that they are being considered even if they are not, especially the often very pushy offshore applicants, even though our ads say no offshore applicants will be accepted.

Another thing that I see far too often is that some applicants, right up front, demand certain days and hours and pay, no matter what our ad says.

Finally, here is the biggest turn off for me: Failure to follow instructions. Our ads always say that we do not accept attachments, to paste resumes into email. However, there will be days when every single email I receive has an attachment. I have now set it up to send emails with attachments to spam, which automatically empties each night. Those that go into spam do not get an auto-response. That's the way I set it up and it works well. Why should I respond to each one that blatantly ignores instructions? Again, if someone cannot follow instructions when applying, they most likely will not once employed.

There are a lot of wonderful, experienced, hard-working MT's in the U.S. who follow instructions, keep their word and take pride in producing quality reports. It takes a while for us to get the great employees but we keep sorting through junk to get to them, just as they have to sort through companies to eliminate the bad ones.

I have recruited for 4 different companies over the last 10 years. While they can be very different in many ways, most are pretty decent and want to treat their employees well, but they are getting burned out by being burned over and over again.

MTIA opened my eyes. If we do not start working together, the U.S. companies will start sending everything offshore where the employees want and need the work. The offshore companies were out in force and they are looking for ways to improve, which is scary. They WANT to take over, and we are giving them a lot of opportunity.

Don't let anyone fool you. AHDI and the big-wigs from the big companies are VERY friendly with the offshore companies. Their work is getting better and their prices are better and U.S. only companies might be phased out because of this. We need to take back our industry or offshore companies and VR are going to take it from us.

Polish your skills, make sure that your resume is perfect and be persistant.
Speech Recognition Editing - Can someone explain/provide insight?

Can someone explain how Speech Recognition Editing works? 


When a company hires people to do this, are they usually looking for MTs or those who have done regular QA before? 


Do you listen to an entire audio file based on what a speech recognition program spits out and fix?  If so, what kinds of fixes are you normally looking for? 


I'm completely ignorant on this topic so if anyone could explain the basics, what they like/don't like about it, what it's like, etc. I'd appreciate it. 


Also, is there a consensus that this is perhaps the future of MT?  What do you think? 


Any other MQers at WebMedx? Just got an offer. Any insight greatly appreciated. TIA!

How does the incentive pay work out for you?  Please E-mail me if you'd like.  We all went through enough with the evil Q.  Thanks. 


Sad but true. You're asked to work NOW, then asked to stop NOW, then go again and then stop
If you dont get off the minute the hospital asks, even if you have no idea that they have requested that your to be off, then the hospital MTs steal your work right out of your queue and I mean reports you have already done. I dont understand the concept of having a contract with a hospital and then having to fight for work with the hospital MTs. We should have guaranteed work during our shift and enough of the the hospital wants you to help right now and then a few hours later they want us to stop working as the work is too low. It is crazy and I couldnt work like that so I had to quit.
"warned" by someone who won't give facts or sign her name. Give me a break! nm
x
Nationals give at least a week to learn program. Give
xx
The platform is Word. Their program works with Word but does not change how Word works. nm
The benefits just changed the first part of this month. I don't have them but I remember them being reasonabl for a single person. Family and spouse was not reasonable in any way (in my opinion).
They used to give out $25 Amex cheques -- give them time. :-) nm

I get what you are all saying about them not having to give give you work, but...
I guess I just figure that as an IC, I am basically my own business and it is my responsibility to make sure that the work is done when it should be. I just think that if the standard of the company is 24 hour TAT then that is what I am agreeing to do when they hire me. There are advantages for both of us to the IC senerio, they do not have to pay benefits, or take care of collecting and reporting the taxes, and I have to adhear to the 24 hour TAT (or what every thier standards are) but can do that during hours that are convenient to me. Of course it is better for the company if they know exactly when I am going to be sitting at my desk and typing that is why they have the option of hiring employees. Just my opinion and wanting things to be like they used to be.. I guess I have to get out of my time warp or look a little harder for a company who really knows what IC status means.
Probably someone who works on...sm
a variety of (or all) accounts and interchanges regularly to help with backlog.  I previously worked for a company and they called it something else but basically the job description was someone who could work on any account at any given time and worked on accounts as needed (no specific primary/secondary, etc.).  The place were I worked paid these MTs a higher rate.
yep, works well. nm
x
Here is how it works
Review resumes as they come in. Separate into two piles. Immediately respond to all unqualified MTs with a simple email. Even if it is 100, it will take about an hour - no need to respond to follow ups to those, if any. Next, reply to qualified MTs with a simple email telling them resume was received and the next step and to email you when that step is completed. This may take a couple of days, tops! Everybody deserves a response, even those not qualified. It is called professional courtesy. Please. All recruiters do is recruit. It's not that difficult!
I know someone who works for them
From what I understand she is very happy there. If you have the experience, you probably can ask for 9 or 10 per line. They will negotiate with you. They are a growing company, management is nice and helpful, but a little slow getting everything off the ground, it took a bit of patience on her part to actually be up and working. They do outsource but never has run out of work.
What works for me is this:
1. I tell people who know I work from home that I am not to be disturbed unless someone dies or the house catches on fire, NO exceptions, NONE.
2. I screen every call and NEVER answer the phone until I am finished for the day. I also pick up any messages at that time. If the school needs to call you, can they call on another line? If you answer the phone every time it rings or even listen to the messages you will never get any typing done, trust me. :-) I have found VERY few phone calls are true emergencies.
3. Explain as best you can that you are paid on production and when your fanny is not in your chair you are making nothing at all, so you can you borrow some money when your bills come due?

The bottom line is that if you do not treat this as a *real* job then no one will respect your wishes. If you had a job outside of the home and were on the phone all day long or had people dropping by to visit all day I sure bet you would be fired! It really is tough to put your foot down, but you can do it!!!
Who works for TTS currently?

I have been offered a VR editing job with TTS and would like to here from people who currently work for them.  Yes, I did see the postings further down on the board about TTS and that is why I want to hear from current TTS VR editors. 


What I want to know is how many lines do you get a day and many of those lines are actually VR lines and not typing lines?    Also, how many lines do TTS require their MTs to have a day?  Do you use a 9-pin foot pedal with the sticker on the bottom that reads IN-DB9?  Do you have dial up internet connections?   Lastly, do you feel that you are making more money with VR editing and saving your hands/wrists/arms too? 


Thanks


IN MT


Anyone who works for
TransTech - Will we get paid before or after the holiday, since our pay date is 5/28?
I know someone who works there....
and she is NOT very happy. She is definitely looking elsewhere. They must be pretty hard up for MTs since I keep getting a recruiting postcard from them in the mail almost every month!
They will - it's in the works
nm
no, that's not how it works.
x
MS Works
Your company should provide you with technical support to help you. ...Good luck!
NO one works there
Indian based company and have no clue when called office as it just rings and seems no one works in US at all. And even if work I hear they dont have good Management at all
works well for me.nm
nm
you must be one of the MTs that works
instead of running out here to post.
That works, too.
x
They may have something in the works, but right now there

isn't enough work.  They have lost several people recently due to the lack of work and still there isn't enough work. I like the company, so I'm not bashing them, but if there is a lot of work it isn't showing in our updates we get 3 times a day and I'm running out of work every day.  If we're on 15 minutes past our shift we are asked to get off, doesn't matter if we haven't been able to get our lines. 


There is one account that is particularly difficult and I think that has caused some people to leave, but even that account is running out of work on a daily basis. 


Is that how it works?
Name the pay you want and you shall have it? Clients will pay whatever they can get away with paying. What MTSO in their right mind would to to their clients and say By the way, we plan to charge a whole lot more than the other MTSOs because our MTs demand higher pay. Don't you think the client would just go elsewhere?
Um, no, this isn't how it works. (sm)
Webmedx wouldn't have a great reputation if this were the norm. Obviously, this person isn't telling you the whole story.
How the pay works out to be the same

They do fool some people with that.  When the company I worked for went to NO SPACES or VBC, everyone's pay was raised by 2 cent.  I have no clue why they would do this unless the client said they did not want to pay for spaces when their rates were increased.  It was no big deal to us because it honestly worked out to be the exact same pay with the 2 cent increase.  Now if the company says they are going VBC and you do not get an increase.......that's a big fat cut in pay. 


I guess that is why some companies think offering 10-12 cpl is very attractive, but it is for VBC, which is really only 8-10 cpl for the MT.  If they say 10-12 cpl with spaces, that is what is really attractive.


of course it works.
nm
How it works

The MTSO is hungry for accounts. They low ball the client and then advertise like crazy to find those MTs gullible or desperate enough to take on the low pay. They usually do find some but the ones with any self respect who can offer quality and quantity won't work for such low wages. Hence the rub.


Hey, if that works for you

But scheduling is one element of control a company forfeits in order to avoid paying benefits, contributing to Social Security, handling tax withholding, etc.  Companies that want to have it both ways, avoid all the responsibilities of an employer, but have the sceduling control of an employer, are dishonest.  And I think this is indicative of other areas in which the company may not be fair with you.  (At least, that's been my experience.)


It's your choice whether to go along with it.  If you are happy, great.  Those of us who might choose to make an issue of it realize we do this at the risk of losing work.  And as long as there are MTs who choose to go along with this policy, there will always be plenty of you to replace us with.