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Serving Over 20,000 US Medical Transcriptionists

Wow-40%! No wonder we're short on work. Let's bring those billions back to the U.S.!

Posted By: Floored on 2009-08-31
In Reply to:


The Medical Transcription Market


Market size


 $12 billion total market (includes hospitals, clinics, physicians offices)


 Approximately 40%, or $5 billion, is outsourced


 Transcend target market: 4,900 community-based hospitals in the U.S.


 Estimated target market size: $2.5 billion


Fragmentation


 Several thousand companies – mostly with revenue in the $1 million range


© 2009 Transcend Services, Inc., all rights reserved


 Few with revenue greater than $20 million


Competitive Landscape


1. MedQuist (MEDQ) $277M transcription revenue, 11% share of target market


2. Spheris $167M revenue, 7% share of target market


3. Transcend $67M run rate at 4/1/09, 3% share of target market


4. Others Nuance (NUAN), CBay, Webmedx, Heartland…




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Hospitals! and Clinics! I said are who will bring it back

individual practitioners.


 


Egads. You're the type who bring working conditions and
pay down for the rest of us because you're soooo willing to be treated badly & thank them for it.
not short-sighted as far as they're concerned...
Remember, they have a ton of overseas MTs in India, Philippines and who knows where else. Probably plan on training newbies here who will work for that pay, then they can still say to prospective clients: We have US MTs.
Can't bring up anything on MD-IT. Does anyone work there or have information
regarding this company? I am thinking of applying.
WORK FOR THEM FOR A SHORT WHILE

The dictators were terrible.  The owner constantly called me.  I quit after 2 week, I could not handle the constant phone calls and never got paid for what I did do...


I just hope you're not back here a (sm)
month from now claiming someone or some company took your money for a newbie chance or internship type situation and it was a scam.  If there was a legit company, the post could have just posted without the need for asking for private contact. 
You're probably not hearing back
because you're not available on a weekend day, which all companies want you to work. There isn't enough work to go around for a Monday through Friday day shift.
I had a few days where work was short sm
Other than that the whole time I have worked for them they usually have more work than not. They did recently get a new large account and hired in advance of that coming up which made work short for a few days until they transitioned MTs over to the new account.  I asked for another account those few slow days and was given one immediately, so it really was not a shortage for me. The accounts are like anywhere else, a good mix of dictators, not all bad ESL, but there are some, which is why they ask for 3 years of acute care experience.  I think they pay above average, have lots of work in general.  If you are a good MT, willing to learn new things, I think they are great to work for.  Like all companies, none of them are perfect and none the perfect fit for everyone. 
I was out of work for a short while earlier sm
I baked a cake. LOL
Please go back and read "No, you're way off..."
and then read my reply to No. This was not a response to your post, so please simmer down. I was saying regardless of what the man-owners of the company are, we were just sweat shop labor and they never communicated with us anyway.
Not sure exactly. We all have many backups now and short of work so we wont do you much good up
there. Are a lot of MTs leaving because of this lack of work. How do you do with those quality checks being shifted around on accounts all the time. Dont you have that QA plan up there. Well, I will have to find who to complain to if this happens because I do complain about things like that.
I have experience and never heard back from them. They're a Sten-Tel branch. nm
s
I've not been short on work at all. Plenty so far (knock on wood) lol. nm
xx
You sold yourself short then. There ARE good compoanies out there with consistent work. sm
I work for one that is praised on this board and attacked on this board, depending on which way the wind is blowing.

The money and consistency are there for those who work hard.

My apologies for lumping you in with others.
Good luck to you and please report back after you're working with them to give us
s
I was reading about the back up help. I would like also to have some back up work.
I am not getting anywhere near 12,000 lines this go around.  My goal is 12,000 lines each pay period.
I used to work for a Tailor Made Transcription that was called TMT for short - does that sound right
x
I have heard they will have three main offices. Is there a reason Amherst is so short of work. What
is it they are trying to accomplish. They must be losing MTs if there is no work. No the new ASR rate is not out yet. If it goes low you will see an exodus off ASR I guess so that will mean more MTs on the regular work. It will be a big shock for some of them to see what that is like now.
Prior complaints of low work loads and only short reports, so struggle to get lines. How about
s
Was there a short time last year. You work as an employee, not IC. Different software/diff. accts.
s
I personally can't sit for 4 hours at a time. I work 2 hous, sign off and take a short break.

It might just be fixing something to drink or starting a load of laundry.  If you did something like that then you wouldn't have to worry about a disconnect and possibly losing a report. 


 


If you're PT you're required to work

8 of your hours in one weekend day.  There's no extra pay for it though. 


*bring* down
x
I would definitely bring it to their
attention...I have had similar problems in the past, and I had to really stick to my guns and let the person know...Afterall, it goes through with our initials, employee ID or however your particular company does it...so ultimately, if the doc or whomever gets the report and thinks that it's wrong, your company is going to come back to you.  That's what I worry about...although, I'm pretty sure (at least I hope) when it's QA'd, the QA persons initials or ID goes on their as well.  Be we all makes mistakes, and even the QA person could be making a mistake and not really realizing it...so it may be helpful to them to get some feedback from us! 
Why do you bring it up then?
.
thought I would just bring this to the top!

I don't know who posted this, but I wholeheartedly AGREE!  Tell you one thing, if MY employer ever thinks of short-changing me for my work, they will be in trouble with my bank.


(I think the time has come for these companies to be named. I know there are more than one but seems to me that we owe it to each other to name the companies who do not pay on time or who get the pay wrong each and every pay day. We work for a living and we do it to get paid. Even if we just put the first initial of the company, that is fair warning for others who are looking to make a change to be aware that certain companies are dangerous as far as their paying practices.

Recently I was talking to an
MT who worked for one of these companies and said to me that she hated to quit because the pay was so good. That is just wrong. What pay is so good if you have to pay bank fees and overdraft charges because the money is not there. Something is wrong with that statement and wrong with that picture.

If there are any owners who are reading this that make the practice of paying late or wrong then read away. If you are doing this you don't know how to manage the company anyhow and it is my guess your days are numbered as a business but if you think we are going to sit down and take this treatment any longer without reporting to the proper authorities then you are sadly mistaken. You can throw posts in the faces of the posters all you want but when someone does not get paid for their work ON TIME, they have every right to demand that they be paid). 



That way they can bring our wages down
even further. I think some company suits must get on here and use this as their forum as an excuse as to why they rip us off. Come on people, this is what they think of us? Yeh I would say getting our own accounts or better yet just stop working for the asses that rip off. I say lets list every company on this board that cheats MTs and everyone stop working for them. Thats the only way things might change is to unite in our efforts.
But your own clients bring many of your own
x
Not trying to bring down a company..

but, it seems that since I posted there are many MTs out there that have been treated similarly and worse.  NOW, it seems that maybe my posts are not representative of one but of many.


If there are major issues like this, why doesn't she get on, respond respectfully, and show us how great MDI really CAN be and not IS, because right now it is hurting a lot families.


Show us how we TOGETHER can get back on track and make a living. 


1.  Is there a way to keep working for MDI without the threats of being put down to a lower wage when work is so slow? 


2.  Is there a way for MDI to be more understanding about committments?  For example when work is slow, don't come back and say I don't want to hear it because there was plenty of work on your back up accounts when there are tons of MTs already doing that work and it runs out in a flash....also understanding the learning curve we have to go through to refamiliarize ourselves with the account, therefore, still causing a major difficulty in living up to our committments.


3.  Is it possible for MDI to let us in on one what is going on with the accounts, i.e. if they are in process of being lost to another service or EMR?  Thereby, giving us a heads up so we know what to do to keep supporting ourselves or give us suggestions on moving to a new primary.


4.  It is possible for Carlotta to treat us like fellow professionals when she addresses us and not as inferiors?


I think these are questions that we could all use answers to and not in a private e-mail.  I think there is a healing that could happen for ALL to see.  Please, show us that MDI is not the reincarnation of MQ. 


Oh, please, can't you bring in those little cheer
That would so complete me.
Actually, I made more in the mid 80s than I do now, so bring it on, I say ...LOL. nm

Don't have to bring them down -- they are doing a good job on their own. sm

And thank you for the job advice.  I AM actively looking, and the minute I find something they can kiss where I can't.  I notice you ignore all of the things I have pointed out.  You see like Marie Antoinette when told of the starving masses, If they have no bread, then let them eat cake.


Don't have to bring them down -- they are doing a good job on their own. sm

And thank you for the job advice.  I AM actively looking, and the minute I find something they can kiss where I can't.  I notice you ignore all of the things I have pointed out.  You seem like Marie Antoinette when told of the starving masses, If they have no bread, then let them eat cake.


Is there nothing you won't do to find a way to bring up TT
And start another flame war? The WMX rate was brought up in a thread yesterday, you know what they pay. And there's no reason to post what company you're currently with. I see righ thru what you're doing...Just trying to stir everything up again.

I'm reporting your post to the moderator.
Wanted to bring this to the top--UE
I was reading a post on another page where somebody mentioned being eligible to apply for benefits if your hours are cut, etc.  Does anybody know if it's possible to be eligible for UE if your hours aren't formally cut by your company but your work is low where you can't get your scheduled 40 hours in on a consistent basis?
Can't bring up the article - could you cut and paste - sm
it so that we could read it??
Thanks
Why can they not bring on acute care MTs?
Cannot get them or do not want them?
Funny you should bring this up as it reminds
The work was done in Word but I received progress notes where I had to line it up.  The office would give me the last progress note, and then I had to add to that so it was just an ongoing chart note for each visit with the new date.  In other words, this doc drove me to drink.  So, I charged him $5.00 per page.  He called me into his office to talk about this, and he said to me:  I know I can afford to pay more than $3.00 for a pack of cigarettes, but I won't.  He wanted to know why I was charging him so much because I guess he thought his wealth was the reason.  Right then and there, I said I can certainly be replaced if you prefer not to pay what my services are worth.  AND I NEVER LOOKED BACK.  Just thought I'd share...      Come to find out, he still does not have a steady transcriptionist.  They are still LOOOOKING.  One girl lasted one day, one girl took one tape and never came back....  Need I say more?  If that is truly the case that the transcriptionists in another country cannot afford the fee, then Americans should be given the same option since our wages are not what they used to be.  Maybe it should be based on income especially since it is such an incentive....     YEAH RIGHT!!!    
Bring your own foot pedal...
SPi just told us former Cymed emps that, from now on, everyone has to provide their own foot pedal. (CyMed provided software and foot pedal; we've always had to use our own computers...but I'd rather do that and keep some modicum of my privacy instead of using a CO computer where big-boss-brother can watch my every move) :S

Then why don't you bring this to them??? A big problem in this industry is that sm
if someone has a problem, they vent on here rather than to the source. If you are unhappy there, why do you still work there? There are other companies to work for. If you think they are cheating you, let them know. Give them a chance to fix it before you assume that they know what you are working and how many hours.

Are you HIM or radiology? I am in radiology and have a set schedule. My friend is in HIM and is flex hours.
bring MT jobs home

With the economy tanked probably a great time to contact your local senator/representative and ask that all of the jobs which were shipped overseas be brought back home.  We can no longer afford to subsidize foreign countries when we were are broke here at home. 


Why not just bring up another topic to discuss sm
and let them bicker amongst themelves in the their own threads? Seems a whole lot easier just to start a totally new thread. No one is obligated to read their posts.
Sorry to hear GP....try to ignore NM and others who try to bring you down ;-)
xxx
I am not really sure. Your work is due back the next day. As for sm

weekends and holidays, it is clinic work, and I do not think any of the accounts work on the weekends, but I could be wrong.  The work you get on Friday is due back on Monday morning.  You might submit your resume anyway.  The lead MT handles the hiring, and she is great.  Perhaps you could work something out.  I only work part-time, and I cannot really speak for the company, but feel free to email me if you have any other questions, and I will help if I can.


Good luck!



going back to work

have not been working for nearly 2 years....just wondering what companies are out there these days that are hiring.....any suggestions appreciated....thanks


I have to bring this Psych Eval topic to the top. sm

Personally, it is a waste of money and time to have psych evals for prospective MTs.   I have seen many postings by MTSOs on this board who are so unprofessional and sounded "crazy", that it made my eyes pop out!  


Any successful business person knows, good judgement is the key to success.   If can not rely on your good judgement, than you should not be in business.   Why would any MTSO waste the money and time for such a screening?  That is demoralizing to our transcriptionists.  They are not applying for a job at the pentagon! 


Now,  there are some people who have major "issues"; however, that should become apparent during the interview process if you interview properly. 


I do believe this company is way off base in doing this; however, if you the MT feel its okay and the company meets your needs and pays well, than go for it. 


I think what happens is the MTSO's company gets so busy and the MTSO gets so stressed out about meeting TAT, they hire anybody with working fingers.  There lies the problems.   If the MTs have the experience needed to do the job, they pass the transcription test with flying colors, and you are satisfied with the personal interview, they should be hired.  Maybe the MTSO needs to replace whoever it is they hired to screen the candidates and the MTSO needs to be in on the interview process.   That sounds like more of a solution to weed out the unstable individuals then a battery of psych evaluations for prospective MTs.   Good Grief!  Where is the common sense in this?


 


That is all I have on this subject.  I feel bad for those of you who need a job!   Good luck.


I have realized that many recruiters will say ANYthing to bring you on. Then you find out they are
nm
so what does 500 VR bring 4cent/line $20. pooh!!
or maybe even less per line. I tried it with Transcend and quit, can't make a living and was totally worn out totally redoing the pages.
good for you, considering that they want to bring us down to Indian clp!. (I am being sarcastic!)nm
nm
Let's just get back to work girls
let bygones be bygones and let it go already.  Let's get back to work and do our jobs!
Work load is back up.
Most are too busy to post, I guess.