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Serving Over 20,000 US Medical Transcriptionists

Yes, turn them in to the Department of Labor and Industry for nonpayment.

Posted By: fight it on 2005-11-28
In Reply to: Landmark -sm - MTK

Try the BBB or FTC for unfair labor practices. Send them a certified letter demanding payment or you'll sue in small claims court.


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go to the department of labor web site
and check out their TAA and ATAA page --Trade Adjustment Asisstance Program and Worker Adjustment and retraining and notification act. Congress was talking about extending benefits for people who have lost their jobs due to offshoring. My heart goes out to your all.
Contact the labor department.
They will investigate and fine them for not paying in employment taxes, etc., as by having to ask for time off, vacation, etc., that means you are an employee and not an IC.
Letter from Department of Labor
Has anyone received a letter from the Department of Labor from the state where your employer is located, indicating they are investigating the company regarding various contract laws?  I work for a wonderful company and can't imagine why they would be investigated, unless this is another way to squeeze out medical transcription companies and send everything to India to reduce healthcare costs. 
Go to the Department of Labor website

 


It is fully explanatory there.  It does not apply to at-home MTs unless they have 50 employees working within a 75-mile radius of them.


That's so illegal - turn them in to Dept of Labor. How can they sm
doctor your time sheet? You mean you don't have any way to verify your HOURS worked? that's scary.
The IRS does not care. You turn them into the Wage and Labor Board through the Fed. Gov.
nm
nonpayment

Yes, I contacted the company.  I spoke to a person in payroll, who refuses to release my check because she states she doesn't have a record of my returning their footpedal.  I told her I had a tracking number that showed they had received it Aug 30th.  She didn't want anything to do with the tracking number and had me leave a message on someone else's voice mail.  I have heard of other people having difficulties with this company and it looks like I am going to have to fight for release of my check. Hence, my question.


 


nonpayment help.....sm
What was their excuse for not paying on time? If you still haven't received 2 checks, I believe I would rethink doing any more work for them until I got paid. Are you IC or employee, since you said employer won't pay. I would let them know no more work will be done until payment is received within X number of days, and then I would call the local Better Business Bureau in that city and report this.

This has happened to me only once, but the owner of the company was very straight forward about her clients not paying on time, how much she owed the IC's, how much she had on hand to pay, etc. She pitched a fit to the clients, they paid up, and we got paid.

If push comes to shove, depending on where you live, I would then go to small claims court to get paid. File a claim in their locale. Good Luck!
nonpayment
I just quit an MTSO who is playing that game. Heard excuses three different times during the six months that I was an IC there and the third time, I said enough already. Always blaming someone else, getting P***y when asked when pay would come and the threat about ICs can get paid once every 30 days..I didn't write the contract MTSO did with biweekly pay. At the end, I actually stopped doing any work until I actually had the money, which ended up being just a few days before the next scheduled payday and the lies started again..last I heard said MTSO still hasn't paid up and still has tons of excuses why someone else is to blame. Glad that I left when I did!!!
I actually contemplated contacting other ICs that worked for the company to point out the discrepancies and then decided that everyone has to make their own decisions and I hope for their sakes that they come to realize soon that she is full of it....account is probably not paying on time because TAT is never met. In six months, there was only maybe one week where I didn't get emails screaming for people to work more because we were behind...I figure it won't be long before the account drops this MTSO altogether and I just hope all those ICs have other means of support or are able to find something else, in this economy that might take a while!!!
Nonpayment help needed

Invoiced and billed employer who has not sent me a check.  I did email and a check was to be sent to me by this past Friday, but is now not responding to email inquiries as to the status and whether or not the checks were mailed (they now owe me 2).


Which regulatory agencies or legal groups do I contact in this regard in order to be paid?


I sure don't need another nonpayment company.
Is there anyone that currently works there that can comment on the payment issue?
what action can I take for nonpayment?

I am having the same issue with 2 different companies. IF you are an employee, you can call the labor board and they can assist you. IF NOT...if you are an independent contractor it is a lot more difficult. The labor board will not assist an IC. Then your only option is to hire a lawyer in NJ and file suit against the company there. If the company owes less than the limit for small claims court, you can file in small claims court but you have to physically go there to appear in court...if you win, all you get is a judgment, i.e. a piece of paper. The court will not make the company pay the judgment, it is up to you to collect that. If it is over the limit for small claims, you have to have a lawyer file suit in district court. Of course...even if you win, the lawyer has to be paid so make sure you are owed enough for it to make it worthwhile to go that route. Now, if the company gives you a check that bounces, that's a whole other issue. Then you have to send a certified letter giving them (usually...varies by state) 10 days to pay the check and any bank fees you have accumulated becuase the check bounced. If they do not, then your only course of action is to send the check and a complaint to the district attorney where the company is and ask them to collect. The district attorney will send the compnay a letter and if they don't pay the check, then they will file suit against the company and will in fact arrest the owner. All of this takes ages of course and that is probably not going to help the immediate issue which is you need the money you earned! yeah...I understand completely. Good luck.


last paycheck nonpayment question
Does anyone know what is involved if you have to file a complaint with a labor board for last paycheck?  I am assuming that a labor board is where I would file such a complaint.  Thanks
What action can I take for nonpayment on a company in NJ - sm
As of this Friday the first invoice will be 6 weeks past due, the 2nd 4 weeks.  She has been saying for weeks she has mailed these two checks.  Today she said she sent them priority (told me yesterday she would mail them priority).  I know she is just biding time because there is no money to cover them which is my next problem.  If and when I get these who knows how long it will be before I can cash them.  I would like to tell her that if I don't have checks in the mail by Friday (that I can take to the bank and get cash for) that I am going to take action against her.  I am just tired of her crap and lies.  Obviously I no longer work for her either so she has no real incentive to pay me.  She stopped sending me work because she knows I won't type if I don't get paid.  Any suggestions would be appreciated.  Thanks.   
That IS nonpayment for services rendered
and someone needs to give them a kick in the asp for doing that.
Old posts mentioned nonpayment issues. nm
s
MTSO won't pay or give me reason for nonpayment
I am going to small claims court tomorrow to file a suit against MTSO that hasn't paid me in four months. No idea why they haven't paid. Won't return phone calls or emails. Only worked there a week, and I think she somehow thinks she is justified in not paying me.

Feel bad for anyone that doesn't get paid. There is no excuse to not pay people for work they have done.
How does a chat board assist an MTSO with nonpayment issues?
Just asking, not finding the correlation between the two, and clarification would be appreciated for now and the future.
Recent posts show them with late or nonpayment issues. Do a search. nm
s
sorry, I mean not the HR director, not department. A recruiter is usually under sm
the HR department, but is not the director unless it is a company that is so small there is only one person doing everything. If you did a chart, there would be the HR department headed by an HR director who is responsible for the administrative things in HR, not recruiting. Most directors really are not good recruiters. Most directors are also lacking in the people skills, but they are knowledgeable in all aspects of human resource law.

Sorry to say department above. I was thinking one way, typing another.
I have forwarded all responses to HR Department. sm
Hopefully they are doing THEIR part and contactnig people. If you dont mind, e-mail me and let me know who you are and I'll try to light a fire under them!
Department B transcription services

Has anyone ever heard of a company called Department B or older name PM&R?? I have an interview scheduled for Tuesday but I was just wondering if anyone knew anything on this company.


 


Renee


My son applied for a department store once, sm
and they asked him all kinds of psychologic questions - it was just weird.
send this to your insurance department for their
policy book. Why would you put this on this board?
I worked in QA Department for the Q about 12 years ago. sm
The last straw for me was an MT who consistently typed preformed instead of performed. She refused to change or just didn't care to go over her feedback. Manager would do nothing about it because she too worked 3rd shift. I will never go back to doing QA again. I make more money as a Transcriptionist anyway.
That's a bit misleading. It is NOT just the IT department. The techs sm

who allocate the dictation files to you nothing to do with IT.  If you have a computer issue, they will get someone from IT for you, but Marie and the rest are not part of that department.  The ENTIRE COMPANY is based in India.  Yes, they hire American MTs, but the company is in India, and they at one point even lied to the MTs and said work was slow due to Christmas (this was in the middle/latter part of January), then one of the techs admitted they had outsourced to an Indian MT company. 


They are not the worst company to work for -- the pay is decent and on time -- although I never cared for the way the work was allocated and I absolutely DESPISE the fact that they are now lying and misrepresenting themselves in their ads saying they are based in Kentucky.  There is a residential HOUSE in Kentucky owned by the Indian owner.  Why not just be upfront about it in their ads?


I have called the police department already..sm
I am not playing.  They faxed me the paperwork and I am giving her until Friday for a cashier's check OR money order is in my hands, she is in trouble!  LIES LIES LIES that is all she has done.
What people seem to misunderstand is that a recruiter is not the HR department. They are the sm
recruiter. HR director or department head deals with the rules of human resources, benefits, numbers, etc. Recruiter is the KEY person, the one people-oriented individual, the one who talks and gets to know the prospective employee, the one who tests and usually the one who checks the references. That person hires the people. It is the job of the recruiter in any company to hire the individual and THEN to forward paperwork to the department that needs the MT. Now, as a recruiter, I follow through within three (3) days' time to see that all the necessary contact with that individual and department has been made and if it has not been made, I put the crunch to that department head to step on it. We are dealing with people who need a job and have quit their job supposedly to work for us. No one can afford a lapse in employment unless they want a week off in between, which sometimes they do.

Too many people seem to think HR is the recruiter, but in a company with a true chain of command, that usually is not the case.

I don't know how this company operates in that area, but most of the companies I know that are in growth put an HR dept in place, have a director, and 1 or 2 recruiters. The recruiters hire. The individual departments are responsible for getting those people up and running BUT because I know how important it is to get people started and started on time and because sometimes I feel that no one can do the job as well as me (sadly), I have to follow up to make sure those people are not forgotten.

This is worrisome to me that I feel this way, but unfortunately I have come across companies that have let this happen and I do put a fire underneath the departments and it is successful.
Interview with in-hospital transcription department
and wondering what the rate is for in-house.  Ten years ago when I was an in-house transcriptionist, I was paid 13.00 an hour and 5 cpl for everything over 500 lines per day.  Just wondering how the setup is now or if that has changed.  I live in Alabama and the hospital I have an interview with, will eventually transition their MTs to working from home. 
Ortho department has testing, the others do not at this time. nm
nm
HR Department at Keystrokes is a director, a clerk/secretary sm
and a recruiter. The director is new but only does the legal stuff and is working on the benefits package, etc. The clerk is doing the paperwork. The recruiter is doing the recruiting, interviewing, checking references, passing hire info on. The pieces are in place now and you just validated what has just been put in place. I know there is talk of a second recruiter, one for radiology and one for medical records, but I think this is still in the baby stages. The HR Director heads the department but will not recruit.
if I remember correctly, isn't that Spheris' India department?
Supposedly over 4000 employees, JUST for that India account, according to Advance Health Magazine...
I thought exactly the same thing! Tech department must be lacking
x
I wrote to their HR department, which is the only contact I could find for them, last week, but no r
x
The formal QA department is new only started last August. Before that, it was up to the lead MT'
to do QA. That obviously did not work for them and they started a QA department.

Ortho has only done formal QA reviews.

Radiology does QA reviews but internally and only comes to the MT's if there is a problem, otherwise tells them they are doing well.


No complaints at all. Platform is super MT friendly. Great QA department.
Very happy at Medware.
Way of industry
I guess what is considered a good salary has gone down since the last time I changed jobs. Sounds like you are talking about the same company I just left, only I don't consider anything less than 10 cents a line to be good after as many years as I have been MTing (and that is a cut for me). I guess its back to soliciting doctors and not working for a company anymore from the looks of things.
What is the top pay in the industry (sm)
today?  In other words, if you have many years experience, CMT status, high quality QA review, work your schedule,  and do high quality work, what per line can you make?  What is the top right now?  I presently make 8 cents a line and have for many years.  I am curious how much farther companies are paying - or not?  I thought it might be fun to see what others are making/expecting to make?  Thanks for the input!
Only in this industry...

I'm wondering how it is that a whole group of SR editors allowed JLG to breach their original contract?  This just goes to show you that a company can change the rules any time they want.  All they have to do is threaten to fire you if you don't agree to whatever changes they feel like making.  I wonder if any of the SR editors were able to collect unemployment??


BTW, I was hired by JLG in 2007, but quit on the first day of training.  Too many RED Flags made my vision suddenly crystal clear.


 


WELL SAID, THAT GOES FOR ANY INDUSTRY..SM

It's only human nature to care about your work when it's appreciated and halfway decently compensated.  When you have to scratch out a living, though, and feel exploited, well, who cares?


It's not just this industry

It's not just this industry that does things like this.  I spent many years working the front desk in hotels - front desk and night audit.  The executive office staff had paid holidays, etc.  Heck, they had LUNCH BREAKS that the front desk rarely got.  We did get paid time and a half if we worked a holiday, but depending on how cheap the management company was that ran the hotel, there were usually only 6 of those per year.


I worked for 4.5 years for a small, family owned insurance agency.  It was amazing to me what the owners/family did that cost the company $$, but god forbid I actually take a day off sick............. 


There's always a sort of a double standard between the line employees and people who are considered back office or management, etc.  It's just the way the world works.    It doesn't bug me.  I don't have anyone looking over my shoulder making sure that I'm doing what I'm supposed to be doing or interrupting me every 5 minutes to ask me to  do something else that is an emergency because of their bad planning.  I don't have to stop what I'm doing every 5 minutes to answer yet another phone call from a client.   I never have to worry that at the end of the day I have 57 things started, but NONE of them are done.  I don't have to work till 9 pm at night (having been there since 7 am) in a salaried position because the workday is so frenetic that's the only way to actually get something completed.  I don't have to lay in bed at night wondering what is on my desk that I didn't get done that is going to get me and the company sued.  I can have my TV on or not as the mood strikes.  I can work in a T shirt and pajama pants, or I can get dressed like a real person again as the mood strikes.  I don't have to pretend to be sociable to coworkers who make my life a living he!!.  I don't have to deal with hotel guests who are unhappy because of incompetent management and complete lack of communication with the front desk staff.  I can sit and have my coffee and play with my cats and then just go into the next room and go to work.  On my lunch break I can take a walk around the block to clear my head and wave at my neighbors.


Life is pretty good, as far as I'm concerned.  It could be and (for me, at least) has been a lot worse.  


For those of us who have been in other industry.
Things are the same all over. Nobody gets recognized for the work they do until it's time for the retirement party. I suspect that since I work at home, I probably won't even get a retirement party.

I don't expect anything from my employer other than a paycheck. That is my reward. This Christmas, I am very happy I have a job. There are many people out there who don't have a job and would take mine in a second. It is 2 below outside, and I am grateful I have a roof over my head. Again, there are lots of folks who don't have that. I have food on the table and I could buy gifts for my kids. In my mind, I really don't have anything to complain about.

Besides, is a $25 gift card really going to make a big difference in your life? I wouldn't think so.
All W2s, regardless what industry,
company, etc., have to mail them by 1/31. This is the law, not just for MTs but everyone.
The industry would never have gotten as far as they have -
when it comes to screwing their employees if MT had been a male-dominated field. And what put it over the top was when the internet made it possible for MTs to work at home. Once we were isolated from each other, and the outside world, they just started a feeding-frenzy of rewarding themselves by siphoning off whatever profit and benefits was in it for us. Today, we pretty much work only for the so-called benefit of working at home. For me, the novelty of working at home wore off years ago, as I began to tire of the constant poverty level. Why women as a whole won't join together and stand up for themselves is beyond me, but that's how it's always been, and it's why sweatshops around the globe continue to thrive.
Where do you turn if you have went
to your supervisor and even one step above to her supervisor and still get the same BS - what then? I have begged and pleaded for over a year to be taken off the account I am on now and be placed back on my orginal account. In one ear and out the other. I had no problem with them either until they put me on this account "only to help out." With all the office closing it is like talking to some secret agent when you try talking to a supervisor - you get NO WHERE.

I'm sorry to show my ignorance, but where is SL?

I am very glad that you are happy and I do hope that it stays that way for you. I used to feel the same way. I never had a problem with communicating until all this closing office stuff started. I think as a long time employee I do have a right to know what is going on, but that is just me.
My turn
I returned to KS 3 months ago after leaving and going back to MQ. Talk about a company in trouble? MQ should go into the Guiness Book. I am back with KS and happy as can be. KS will continue to grow because the owner is honest and sincere. I know because of how she has helped me personally with several issues. So, for those who bash KS, ignore them please. There is no perfect MT company in this country and there never will be. For me, KS is home for good. For others, it just may have not been in the cards.
you then turn off the TV - get over yourself...nm
xxxx
Turn it down!
How many hours a day will you need to work in order to make good money??!! Let them edit their own work for peanuts. I can make more transcribing than sifting through garbage dictations from not-so-great MTs.
I would turn them in for sure! Nothing OSi does
would surprise me.  I quit working for them because of all the phone calls to work on my day off, etc.  That company is so unprofessional and unorganized. 
Enough to turn me off, too! nm
s
Why would they turn on her? Because most likely, she's one that
Like these ads that state Must have at least 20 years of experience, no exceptions, must work well independently, must be dependable, must know our software inside and out, and must be able to produce 1500 lines a day (... and oh, yeah, pay is 7 cpl). Sorry, but any self-respecting person would take a job that pays more for the same amount of work! That's a given. This MTSO says she does the same - finds the MTs that will do the same amount of work for less pay and grabs them. Absolutely no difference. It works both ways, show some loyalty and respect and you'll receive that in return. Something tells me if she found an MT willing to work for an even lower rate than the ones she has now, she'd dump her current MTs in a heartbeat so she could rack up more money in her piggy bank. Pathetic. All that said, I don't even believe a word she says. Smells like a troll to me.