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Serving Over 20,000 US Medical Transcriptionists

answer crafted by public relations?

Posted By: weeper on 2007-02-09
In Reply to: Everything is the same as it has been. nm - QTer

It gives absolutely no information yet attempts to close the subject. I asked how is the work load, pay rate, etc.? Anyone else care to comment or is it a no-no to speak about this company.




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Labor Relations Board
might be another place to check in your state or the attorney general in the state, what we used in passed experiences
TT management does not answer questions that you ask them; only answer those they want to answer.

I know, work for a long time and tried asking questions, but they just beat around the bush and don't answer the true question that you presented to them.


Maybe it is kite flying weather where you are !!!


I think the public would want to be alerted
that their ss#'s and all other personal information is going to another country! With all the identity theft today, whose to know what is happening over there?
Lawsuit for a public board? Who are you going to sue? nm
Grow up
We can post whatever we want. This is a public board
X
Public Records - Nuance

http://dockets.justia.com/search?q=Nuance+Communications%2C+Inc.


I ran across the above Federal Case Dockets while searching for something else entirely.  Anyone know why Nuance Corp. is involved in so many and what they are about?  One of the complaints is racketering.  What is going on?


I agree public outrage

I don't have the link but saved the article partial:


 










SPI opens BPO centre in Mangalore





Mysore, Feb.20-InSpinity (SPI), a wholly owned subsidiary of Software Paradigms International Group LLC, has signed a large contract with MedQuist, the largest provider of Medical Transcription services in the world.


As per the agreement, SPI will provide medical transcription services to Medquist up to two million lines per month within the next six months. To achieve this operationally, SPI will employ and train more than 600 new Medical Transcriptionists (MTs) at its delivery centers in Mysore and Mangalore. At present, SPI employs around 350 MTs.


Headquartered in Mount Laurel, New Jersey, MedQuist Inc transcribes more than two billion lines of text annually.


To augment its ambitious growth plans, Mysore’s IT major SPI is opening new Development/BPO centre in Mangalore by starting operations in incubation center provided by STPI. During first year’s operation, SPI plans to employ around 200 resources in the IT and ITeS field.


Sid Mookerji, CEO & MD of SPI, considers this to be a validation of the aggressive growth and productivity focused strategy adopted by InSpinity.


He said, MedQuist is a very important customer for us and we are pleased to have them on board. We expect to readily deal with MedQuist’s stringent quality and security requirements along with the planned rapid growth thanks to our well established processes and training mechanisms in the Medical Transcription area.”


V. Madhukar, Vice President – Operations, SPI, addressing a press conference at Pathrakarthara Bhavan in city yesterday, announced the terms of contract between the two companies and future plans about Mangalore expansion.


He said Clinching this large deal in these times of recession is a great morale booster not only for SPI but also for the entire IT industry. SPI is adding to its headcount and wants to increase employee base of our MT division from 350 to 1000 MTs in the next 18 months which in fact is a bigger challenge for us.


In future, SPI plans to provide Medical Transcription services to MedQuist to the tune of 6 million lines per month by 2011. To achieve this target, SPI plans to ramp up its capacity to 1000 medical transcriptionists for Med








They are a public company - they cannot lie about percentages...
If they say 20, it's 20. I have never been without work and I love it there. If you think that most companies out there are not offshoring, you are kidding yourself.

I believe them when they say it will never take the place of domestic MTs. They are growing faster than any company out there - read their financials, all public record.
One thing to inform the public - Another to

come across as stalker/unstable.  As someone who BTDT with an MTSO failing to pay as agreed (but did in fact pay late), I can appreciate a fair warning about a company.  I do disagree when the warning stops being fair and starts coming across as the poster having some personal issues that this board cannot cure.


In my situation, I read this board about an MTSO who failed to pay - posted by one person who seemed to be fair in the posting.  I still took a position with the MTSO.  There was incredible disorganization with the owner and my pay was late.  I let them know that I could not invest more of my skills until the pay was rec'd.  They got it to me and I returned their equipment.  The warning had me prepared not to lose my shirt, but did not keep me from giving the MTSO a fair shot.  I have seen that MTSO move into a more trustworthy category than when I had my experience with them and would even like to think I had something to do with that.  However, I do not feel that would have happened if I had come across in a fanatical manner or if I had in fact done anything but acted in a way I could be proud of.


Just saying, I don't see that happening with this poster about this particular MTSO and this particular situation.  Just saying, is all, that if an MT wants others to give fair consideration to an allegation, that MT has the responsibility of behaving in a way that would keep people listen and giving credence to the facts.  People stop listening when the postings become unbalanced and start projecting that perception towards the original poster.  Just saying, is all.  Good luck with whatever the OP decides, but I hope that poster finds some balance in his/her life.


I agree public should know. I think drs. know but choose to ignore.
:+
you might want to leave your full name off the public forum
nm
Public board, remember? Just like to stay in the
x
If it is a court case, then it is public knowledge
x
butt out. LOL. It's a PUBLIC board that you've
x
its not on their PUBLIC web site, it was an internal explaination for the email they sent around.
x
If you post on a public board, must expect replies
x
Public board. I am free to respond to any post.
x
Public board. Free speech, and all that. If it bothers
x
There's an old saying in life, justme- a wanna-be public defender...
it's better to be silent and be thought of as an idiot, than to speak and remove all doubt. Now, you removed all doubt.... 
As a MTSO, why would he/she feel the need to come to a public board and complain? Unprofessional in
x
The problem with posting a question like that on a public board is that you could get inaccurate inf
I asked a question about a company I worked for, received 5 responses all saying the same thing, that we were paid for a holiday, which was wrong. I counted on it and was in a bind because of it.
If your facts are true, make them public. You've nothing to lose and everything to gain.
How can you be putting your head on the chopping block when you are anonymous here?

Details have not been given in your posts. Please show us ALL the details.

Why would you be putting your head on the block by pointing out supposed anomalies in the raise structure?
Any recruiter can give out that information because it's the same for everyone. Any MLS can go to the website and see it. I have it here in front of me. I would like to see you defend your statements, because I'm not seeing the proof here.

Why would you be putting your head on the block regarding incentives?
Any recruiter can give out that information, if it exists. That information also can be seen in the job boards and on the website, as it's public knowledge. I sure don't see any out there, nor have I for months.

Why would you be putting your head on the block regarding enticements?
You say they are readily viewed on job boards, but yet you can't give details. Any recruiter can give that information, too, as they post the ads on the boards. They can also be seen on the website. However, looking back over a lot of weeks of posts on various boards, I don't see one "enticement," so we're going to need YOU to point them out to us.

If the enticement is the pay structure, then you're benefitting the same as everyone else. If the enticement is the ads, well, you get the same opportunity for shift differentials, the same CMT pay, the same benefits, the same production incentives, don't you? What don't you get that you deserve?

Also in regard to enticements, I've got to ask for clarification on a statement you made:

"...look at past and future ads on MT Jobs, etc."

Do you have details on what the company is offering in the future? If so, let us all in on it so people who don't work at Transcend know what to wait for.

Finally, no one should need to email you, because all of YOUR information should be made public IF IT EXISTS, and you shouldn't fear making it public, IF IT'S TRUE. Having people email simply allows you to privately promote your version without having to publically defend the truth of of your claims.

If you can't back up your claims, then please concentrate on making the best out of your own situation, okay? It's not right to make statements that can't be supported with facts. It doesn't help the company and it doesn't help you. If you're a loyal employee you should be trying to be part of the solution rather than part of the problem. Maybe you could offer your assistance on the quality council.
I can answer that question with a simple answer!
Strengths - none.
Weakness - all.
How can a message be confidential if it posted on a public message board? nm

So what? I don't have to answer anything.
And by the way, MQ does not know that I work for Spheris. :) They are very much aware.

It is amazing to me how many of you people just want to screw someone. You're not happy for whatever situation.

It's NO ONE'S BUSINESS whether I work for 1 company or 3 or 6. I could care less what you think. I'm no more in danger of losing either job than anyone else. Furthermore, it's no skin off my nose if I DO lose them. I will be employed shortly thereafter. I have plenty of money. I'm not worried.

No need for anyone here to be upset or angry about my situation. It is shocking how absolutely miserable most on this board are. It's becoming quite amusing! No matter what ANYONE says -- everyone raises that shrewd eyebrow and turns their mouth down and mutters and mumbles, "just you wait". You sputter warnings out like you've been imprisoned and are angry someone is not held captive like you are. TOO BAD.

I have a great situation - it has been that way for years. If it goes on until I leave this business, great. If it doesn't, I'll just find more work. It really isn't that big of a deal to me...why in the world would it be so bothersome for anyone else?!

It really sounds to me like some people don't have enough to do in their lives! Well, I do and I'm thrilled with how things are going! It's a lot of hard work, yes, but it's very rewarding.

Everyone can go one with their lives. Hahahaha What I do in mine has NOTHING to do with YOU!
here is your answer
her replacement has been working for WEEKS training to do her job and nobody has said a word. Check your QA.
answer
CPT will be a 5-digit number. 99201

ICD-9 will be 3 numbers dot and one or 2 numbers after the dot. They add new numbers every year after the dot to make a total of 5 instead of 4 so it will be more specific.
401.9

Here's a good reference for you.
http://icd9cm.chrisendres.com/index.php?action=contents
Anyone know this answer?

If you were transcribing a 70-character line with spaces at 9 cents/line, how many 1-page to 1 1/2-page reports would have to be transcribed to equal $100/day (about how many)?


Thanks.


Your answer is......
DQS - AKA DocQScribe - is a program that transcriptionists use to transcribe their reports.
Answer (SM)
If the Reply-By-E-Mail option is not available for the post you want to reply to, you need to make one in your post and ask the poster to e-mail you.

To use this option in a reply (not starting a new thread), scroll on down until you see the Post A Reply To This Message button on the right and click on it. You will have a field to enter your e-mail address.

Just using the Quick Reply link does not give you the option to enter your e-mail address.
they have an answer for everything
even when it hurts our pocket.  I use to think that they treated us fairly but now I think we are just another number to them, and they could care less.  Like you said, too many policy changes, seems like something every week.  Also, I hate it now when you call the office you talk to custom service  That should tell you something right there.  We are not employees now, but customers, only we are never right, as in the customer is always right.  Just venting, but it is really upsetting when my paycheck was half what it was 4 weeks ago.  They also do not pay downtime if your QA IA under 97%, did you know that?  
Answer for ya
Both nationals I have worked for had me put the files on my desktop for them and do virus scans and such and then they tapped into my PC to finish the installation. I hope that helps.
That I can answer...sm
According to the person I spoke with, one of my past colleagues (a supervisor, actually) gave her my name.  What's odd, though, is that I haven't spoken to or had any contact whatsoever with this person for about 10 years!  Seemed very odd.
Can anybody answer that for us?
I'd appreciate it - I've been doing this a long time but there are so many companies out there it gets confusing.
To answer you ...

If you already have a computer you will perhaps need to purchase some equipment, depending on the account(s) you work on.  I only work on accounts that use DVI VoiceWave.  If I were to work on an account that used a different system, I would have to purchase the new system.  But to make my life simple, I stick to just the one I originally purchased.  X-press did not gouge me for anything.  I lost my long-time job due to voice recognition and I knew that I had to make some important financial decisions regarding setting myself up as a contractor. 


One thing I will say regarding X-press not hiring too many people:  You can be a good Transcriptionist and not make the cut.  There's a difference between being a good transcriptionist (one who knows her English, grammar, punctuation and terminology), and then there's the great transcriptionist who is proficient in all the above PLUS knows all the nuances of transcription - knowing radiology inside and out and knowing when the doctor is in error, knowing a cut off word rather than leaving a blank because of experience.  I work with a small handful of women.  We all have extensive radiology experience. 


You can't just fall into a job with X-press.  But I think it's worth it to work hard to get in. 


Because there are no benefits working with X-press, it might not be the best place for a single person or single mom.  Because my husband has benefits with his job, X-press is a good fit.


I work two accounts.  One account pays 9 cents a line and the other pays 16 cents a line.  If I worked weekends on the 9 cent account, the pay would be a little higher.  And if we end up working a holiday, you do get holiday pay.


Vacations are worked out amongst co-workers.  I've never had to cancel vacation plans.


X-press is nice because you get your own accounts.  Like I said in my original post, I have worked with X-press a little over two years.  I have worked the same accounts the entire time, so I have had the same doctors the entire time - I really appreciate that.


answer
i dont work on touchtype platform but the other platform they have.  do you work there currently?  i am on one of the oldest accounts that they have I believe.  i really like it.  i believe the owner is in charge of the account that i am on. 
I can answer this one.
You haven't transcribed the entire report. Verification on the rest of the report, outside of the blank, only requires a comparison between voice and text. It is much faster to simply listen while reading/scanning the transcribed text.

As well, any dictation that is questionable already gives you the suggestion or expectation of what it should/might be. You are just not working as hard to produce the draft product. The MT already has done that task. You are finishing the product.

Your expertise in medical terminology, English grammar, spelling, anatomy, medications, laboratory values, etc., is what you are being compensated for.

Another point is that very few MTs can actually type at the speed of the dictator without ever pausing. If you can do that, perhaps you should be go back to transcription if money is your greatest motivator.
Here is your answer
They consider full time to be 40 hours per week and you have to do 11,000 lines per pay period.
* Best Answer Ever * ~ Thank You!
:)
Answer
KS doesn't use just 1 specific platform. Each account has its own platform.
The answer is --
.
Answer-Med

Avoid this company like the plague!! Vindictive supervisor that keeps pets and tells lies/changes rules to suit herself.  Management charges for tech support even.


My answer even though not the OP. sm
I left after 6 months because I could not keep a strict schedule, and that was what they require. I have 4 kids and working 8 hours is not feasible and they would not bend on that. Sometimes you need to have a few hours off during the day when you have small kids, and they were not very lenient on that. I couldn't give them what they wanted (a fixed schedule) and they couldn't give me what I needed (flexibility to work when I can) so we parted ways. That was the only reason. I am now with a company that doesn't keep tabs on me; they understand that some days just get away from me and I am not able to do more than an hour or so. I took a pay cut for that flexibility, but I really don't need to work as my husband is a good provider.
answer
KeyS
answer --- L.B.
nm
I will answer what I can - sm
1. Amount depends on difficulty of acct - if you are willing to do higher ESL, the rate goes up; I believe rates run from 8-9.5 cpl for hospital work, plus Bonus (based on production) and weekend / evening shift differential.

2. Rarely run out but I have 3 accounts to choose from. Today is slow due to the holiday.

3. 1000% reliable on pay; every other week Direct Deposit, always on time, always accurate.

4. Not sure how long to kick in b/c I am a long-term employee and I know time has changed since I was hired; 30 days? 60? Ask the recruiter.

5. No work is outsourced offshore. They are focusing on ASR instead of offshore.

6. I don't know the answer to this; none of my accts are on VR yet. I think maybe 20%? 30 so far?

7.You can choose not to do VR if you don't want to.

8. Don't know this either. Maybe a Webmdx MT who does VR can help.

Oh, I'm 5 years with Webmedx (Rodeer before), 11 years of being an MT.
Answer - Please SM
No one has access to MTStars information except the Administrator, moderators and webmaster.

The only way a company could ever have any information would be to go through the court system and deliver a subpeona for that information.

If you have concerns, please contact the Administrator or myself.

Goldbird
Answer
Keystrokes is currently in the process of moving their office. They were renting a building, and they have just purchased one, so they are in between 2 offices right now, and they have asked us to keep phone calls and e-mails to the office to a minimum until they are all moved into the new office. That is probably why they have not responded yet. Hope this helps.
I can answer a few
I just accepted an offer with them myself. I didn't ask about ASR, but the account I am on doesn't have it, so Im not sure if they have those types of accounts or not.

They do pay shift differential, I believe it was 0.005 cpl (1/2 cent).

They do allow split shifts, but I am not sure about 4/10s as I did not ask about 4/10s.
Thank you for answer.
xx
I can answer a few
No time clock. You keep a log and have to send it in keeping track of time worked and lines.

PTO usage, I believe is after 90 days, but starts accruing from day 1.

Platform is easy.

Not sure about needing a sat/sun off, but Im sure if you give advance notice it is not a problem. Everyone, so far, has been very nice. I really like it here.