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Serving Over 20,000 US Medical Transcriptionists

Public Records - Nuance

Posted By: catsxoxo on 2009-02-24
In Reply to:

http://dockets.justia.com/search?q=Nuance+Communications%2C+Inc.


I ran across the above Federal Case Dockets while searching for something else entirely.  Anyone know why Nuance Corp. is involved in so many and what they are about?  One of the complaints is racketering.  What is going on?




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I think the public would want to be alerted
that their ss#'s and all other personal information is going to another country! With all the identity theft today, whose to know what is happening over there?
Lawsuit for a public board? Who are you going to sue? nm
Grow up
We can post whatever we want. This is a public board
X
I agree public outrage

I don't have the link but saved the article partial:


 










SPI opens BPO centre in Mangalore





Mysore, Feb.20-InSpinity (SPI), a wholly owned subsidiary of Software Paradigms International Group LLC, has signed a large contract with MedQuist, the largest provider of Medical Transcription services in the world.


As per the agreement, SPI will provide medical transcription services to Medquist up to two million lines per month within the next six months. To achieve this operationally, SPI will employ and train more than 600 new Medical Transcriptionists (MTs) at its delivery centers in Mysore and Mangalore. At present, SPI employs around 350 MTs.


Headquartered in Mount Laurel, New Jersey, MedQuist Inc transcribes more than two billion lines of text annually.


To augment its ambitious growth plans, Mysore’s IT major SPI is opening new Development/BPO centre in Mangalore by starting operations in incubation center provided by STPI. During first year’s operation, SPI plans to employ around 200 resources in the IT and ITeS field.


Sid Mookerji, CEO & MD of SPI, considers this to be a validation of the aggressive growth and productivity focused strategy adopted by InSpinity.


He said, MedQuist is a very important customer for us and we are pleased to have them on board. We expect to readily deal with MedQuist’s stringent quality and security requirements along with the planned rapid growth thanks to our well established processes and training mechanisms in the Medical Transcription area.”


V. Madhukar, Vice President – Operations, SPI, addressing a press conference at Pathrakarthara Bhavan in city yesterday, announced the terms of contract between the two companies and future plans about Mangalore expansion.


He said Clinching this large deal in these times of recession is a great morale booster not only for SPI but also for the entire IT industry. SPI is adding to its headcount and wants to increase employee base of our MT division from 350 to 1000 MTs in the next 18 months which in fact is a bigger challenge for us.


In future, SPI plans to provide Medical Transcription services to MedQuist to the tune of 6 million lines per month by 2011. To achieve this target, SPI plans to ramp up its capacity to 1000 medical transcriptionists for Med








They are a public company - they cannot lie about percentages...
If they say 20, it's 20. I have never been without work and I love it there. If you think that most companies out there are not offshoring, you are kidding yourself.

I believe them when they say it will never take the place of domestic MTs. They are growing faster than any company out there - read their financials, all public record.
One thing to inform the public - Another to

come across as stalker/unstable.  As someone who BTDT with an MTSO failing to pay as agreed (but did in fact pay late), I can appreciate a fair warning about a company.  I do disagree when the warning stops being fair and starts coming across as the poster having some personal issues that this board cannot cure.


In my situation, I read this board about an MTSO who failed to pay - posted by one person who seemed to be fair in the posting.  I still took a position with the MTSO.  There was incredible disorganization with the owner and my pay was late.  I let them know that I could not invest more of my skills until the pay was rec'd.  They got it to me and I returned their equipment.  The warning had me prepared not to lose my shirt, but did not keep me from giving the MTSO a fair shot.  I have seen that MTSO move into a more trustworthy category than when I had my experience with them and would even like to think I had something to do with that.  However, I do not feel that would have happened if I had come across in a fanatical manner or if I had in fact done anything but acted in a way I could be proud of.


Just saying, I don't see that happening with this poster about this particular MTSO and this particular situation.  Just saying, is all, that if an MT wants others to give fair consideration to an allegation, that MT has the responsibility of behaving in a way that would keep people listen and giving credence to the facts.  People stop listening when the postings become unbalanced and start projecting that perception towards the original poster.  Just saying, is all.  Good luck with whatever the OP decides, but I hope that poster finds some balance in his/her life.


I agree public should know. I think drs. know but choose to ignore.
:+
answer crafted by public relations?

It gives absolutely no information yet attempts to close the subject. I asked how is the work load, pay rate, etc.? Anyone else care to comment or is it a no-no to speak about this company.


you might want to leave your full name off the public forum
nm
Public board, remember? Just like to stay in the
x
If it is a court case, then it is public knowledge
x
butt out. LOL. It's a PUBLIC board that you've
x
its not on their PUBLIC web site, it was an internal explaination for the email they sent around.
x
If you post on a public board, must expect replies
x
Public board. I am free to respond to any post.
x
Public board. Free speech, and all that. If it bothers
x
There's an old saying in life, justme- a wanna-be public defender...
it's better to be silent and be thought of as an idiot, than to speak and remove all doubt. Now, you removed all doubt.... 
As a MTSO, why would he/she feel the need to come to a public board and complain? Unprofessional in
x
The problem with posting a question like that on a public board is that you could get inaccurate inf
I asked a question about a company I worked for, received 5 responses all saying the same thing, that we were paid for a holiday, which was wrong. I counted on it and was in a bind because of it.
If your facts are true, make them public. You've nothing to lose and everything to gain.
How can you be putting your head on the chopping block when you are anonymous here?

Details have not been given in your posts. Please show us ALL the details.

Why would you be putting your head on the block by pointing out supposed anomalies in the raise structure?
Any recruiter can give out that information because it's the same for everyone. Any MLS can go to the website and see it. I have it here in front of me. I would like to see you defend your statements, because I'm not seeing the proof here.

Why would you be putting your head on the block regarding incentives?
Any recruiter can give out that information, if it exists. That information also can be seen in the job boards and on the website, as it's public knowledge. I sure don't see any out there, nor have I for months.

Why would you be putting your head on the block regarding enticements?
You say they are readily viewed on job boards, but yet you can't give details. Any recruiter can give that information, too, as they post the ads on the boards. They can also be seen on the website. However, looking back over a lot of weeks of posts on various boards, I don't see one "enticement," so we're going to need YOU to point them out to us.

If the enticement is the pay structure, then you're benefitting the same as everyone else. If the enticement is the ads, well, you get the same opportunity for shift differentials, the same CMT pay, the same benefits, the same production incentives, don't you? What don't you get that you deserve?

Also in regard to enticements, I've got to ask for clarification on a statement you made:

"...look at past and future ads on MT Jobs, etc."

Do you have details on what the company is offering in the future? If so, let us all in on it so people who don't work at Transcend know what to wait for.

Finally, no one should need to email you, because all of YOUR information should be made public IF IT EXISTS, and you shouldn't fear making it public, IF IT'S TRUE. Having people email simply allows you to privately promote your version without having to publically defend the truth of of your claims.

If you can't back up your claims, then please concentrate on making the best out of your own situation, okay? It's not right to make statements that can't be supported with facts. It doesn't help the company and it doesn't help you. If you're a loyal employee you should be trying to be part of the solution rather than part of the problem. Maybe you could offer your assistance on the quality council.
Nuance

I think Nuance owns Dictaphone now too. When I was looking for a C-phone manual it took me to their site. Maybe not so bad a deal, time will telleth.


 


Nuance
I work at a hospital that uses the Nuance Speech Recognition. We were told they bought out dictaphone. We are in the process of training on this program. There needs to be a lot of tweeking before this platform would be beneficial to any organization.

We have the whole package - Transnet, ExText and Speech recognition.
Did Nuance
dump them?
Nuance

Anyone working for this company?  Any input would be appreciated....


Nuance
Nuance owns Escription. 
Nuance
Does anyone know anything about Nuance Co. ? or how they compute their lines or editing rates, how it works out for you ?
Nuance
Has anyone heard of this platform?  Any information would be great. Thx
Focus / Nuance
Here's the URL to a PDF press release from 3/15. Nuance not only owns Dictaphone, but is the company that created Dragon Naturally Speaking.
http://www.focusinfomatics.com/2007-03-15_Focus_Release_FINAL.pdf
Sold to Nuance, will probably be big changes, that usually
gets better, if at all.  I worked for Focus Infomatics and was treated like a lower class citizen.  The Indian men treat the women with extreme disrespect. I was yelled foul language over the phone and another lady that I know was sexually harassed.  I know one of those guys got shipped back to Bangalore, but I think the one who was the worst is actually still working in the Focus office in the States.
Nuance DNS - Medical
Very friendly and productive BUT your speech has to be very articulate, no accents or slurring of words. Takes time to train but worth it.
Nuance/Dictaphone
They partner with MTSOs who use their product. When a client signs on with Nuance, they are then matched up with an MTSO that uses Nuance's product.
Isn't it Nuance they teamed up with?
nm
Nuance just recently
purchased Focus Infomatics.  They also purchased Dictaphone a while back.
Did Nuance by Dictaphone?
Can someone give me the website?  TIA
says who? Is that on the Nuance web site?
nm
Won't see that. They were bought out by Nuance. NM
xxx
"A subsidiary of Nuance"
I don't know why it bugs me so much. It seems so pretentious.
Maybe Nuance owns them, so they are
x
Focus (Nuance)

Does anyone have any info about this company?


I was sure I had read previously posts but I am unable to find.


Maybe I am just looking for the wrong word  combination or on the wrong board?


Any information appreciated!


I really wish Dictaphone-Nuance
We are out of work. Dictaphone keeps the work and sells it to India for a penny a line. They have a good wage over there and we are going hungry here and can't pay the bills. The alternative is for our MTSO's to stop relying so much on Dictaphone and finding another system. Beating a dead horse I know.
The platforms Nuance uses
are Dictaphone, eScription, and PowerScribe.
What is the Nuance/Dictaphone/Ex-Text

Does Nuance own Dictaphone?   Is Ex-Text solely a Dictaphone platform?   Is Nuance also an MTSO--do they hire MT's directly? 


I believe Nuance became a partner last year.

nm


Nuance is a partner with whom? Are they an MTSO?
nm
Nuance/Dicta/Focus
Yes,they all fall under Nuance. I had not had any coffee when I answered the question. Still could use more.
Focus Infomatics/Nuance

It is no longer a mystery to me as to why or where our worktypes (especially ER) are slowly disappearing from accounts at Focus Infomatics/Nuance.  On their website, Nuance has stated that their goal is to totally automate transcription.  I wonder if that goal includes the eradication of MTs?


Anyway, here's a peek into the future with Focus Infomatics/Nuance:


http://www.healthcareitnews.com/story.cms?id=9978&fromRSS=true


There's more information on page 2 as well.


 


Has anyone done VR using the Nuance system? I am wondering
xxxx
IC versus Employee - Nuance
Does Nuance only have employees? If they only have employees, I wonder why? Wouldn't they save money with IC's? What is the advantage to Nuance with having employees? Just asking why..
Focus Infomatics/Nuance

I would avoid this company completely.  After much emailing back and forth with Janeen Neale, who led me to believe there was an account for me, I was advised yesterday that there was a hiring freeze for my intended account.  No mention of this was ever made to me before.  Also, she advised me that Vista and Word 2007 would work just fine -- then in yesterday's email telling me about the hiring freeze, she also added that the account didn't work with Vista/Word 2007 -- only XP/Word 2003.  To add insult to injury, she even got my name wrong!!!, lol.  Avoid this company.


Anyone worked on Nuance Dragon MT ASP software
Is it transcription friendly and productive. 

Thanks
Sorry, meant Focus Infomatics/Nuance
NM