Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues

Serving Over 20,000 US Medical Transcriptionists

i worked for a company that used ExText, and they were aware of a problem

Posted By: cornfused on 2007-12-29
In Reply to: Line counts: hmmm..... - ExText and raging against the machine

with the line counting, so they actually provided a web site, separate from Extext, that provided your daily count.

Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

Other related messages found in our database

Just be aware that not all Escription accounts pay the same. I worked for one company on Escription
struggling to maybe make $50 in 8-10 hours. I didnt know the difference as that was my first job on that platform and I just thought it was not a money maker. Then, I switched companies. I average $20-30 an hour and once I made $50 in an hour. I tried yet another company and I was lucky to make $9 an hour. The bottom line is that not all companies are alike, even though they use the Escription platform. What I have found is that goes according to how they set it up i.e. paying for footers, headers, spaces etc. Just dont be shocked if you dont make what you think you will. The companies know how to set it to where it benefits them and not you. As is the norm, not all companies are created equal out there regardless if they all use the same platform. That is what I am getting out.. Good luck.
Maybe QA made the decision, not the company, and the company managers are not aware of it. sm
I started with a company that did the same thing. When I went to the manager outside of QA, she fixed it right away. Turns out that the QA manager had made a decision to do that and had not told anyone else.

It does make sense to do that though. Find out if it is a few days or longer and base your decision on that.

Can we ask which company or at least which state they're out of?

Unfortunately, I am going to be looking AGAIN due to offshore.
K-Force is the only company that I am aware of

that advertises for traveling transcriptionists.  From what I have read about them it isn't something I recommend, you have to front expenses, takes a while to get reimbursed, pay isn't anything special, etc.  

With the internet it has pretty much eliminated the need to bring in transcriptionists. 


in case you were not aware, some people will not work for a company who
outsources overseas. precyse does this quite heavily.

even though this board has 'flip-flopped' and now agrees with this practice, it is still driving our rates way down and has damaged our trust.

I have done two reports on individuals working with homeland security just this past week...hmmm, I wonder if they realize how vulnerable they would be having their 'vital information' shipped overseas for ANYONE to see. bet if they have a choice, their work is done here, and WHY WOULD THAT BE? Why would these people be more important than we are?
Anyone worked on DQS and Dictaphone EXtext?

I need to make a decision of which job to take...the DQS acct wants 5000 a pay period (part time) and the EXtext 7000.   I'm wondering if it would be easier to make lines on the EXtext than the DQS since I've read a lot of people have trouble making lines on DQS.  They are both 65 character lines.  Thanks.

I have worked for 6 companies using Extext
You can do a ctrl-s and do documents typed today and get a list of them.
Have any of you ever worked with EXText and RISS rad platform?
Very interested in pros/cons of the RISS and how it interfaces with EXText. Please feel free to email if you prefer
I agree. Extext is the platform I've ever worked with. nm
I'm not at TT anymore, but I worked yesterday using ExText, and after 2 jobs sm

I ran out of work, and it said connected and that's it.  I wasn't blocked.   There just was no work.  I do not know how long you have been an MT, but I have come to expect it.  It only makes sense.  Kids are out of school,doctors take off to be with their families, patients do not want to come in for elective surgery during the holidays, etc.   It all adds up to less work, unfortunately.  I try to prepare for it, but I guess I'm never truly ready. 

I do not know you, but from seeing your posts, I agree with some of the others who have stated that you seem very unhappy with your current position.   If that is the case, and if you have talked with management and they will not help you, then perhaps you should try to find something else.  I have worked for several companies, and most have been good experiences.  I will help if I can. 

Good luck to you.  I hope more work comes your way.  Heck, I hope more work comes my way too!  

They used ExText, Shorthand worked, employee, forget 10 cpl, and lots of
Much easier and better process of doig this, as I worked at a hospital on ExText nm
A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.

No one has a right to a reference, only verification of employment.
Please email w/ name of EXText company
Thank you, tired of being out of work when I know #$%^ well that my account has work going to India!!!!!!!!!!!!!
Company no longer uses ExText
Transcription Services of Illinois (TSI) no longer uses ExText (WordClient).
Any company that uses Dictaphone Extext
I am working on Extext platform for another company
huge difference in line count, same type of reports, same hours. I can nearly double what I did there in the same amount of time. I don't know quite what the problem is but a lot of people have complained about it and we still haven't gotten an answer to our satisfaction. I have talked to people who left there and who posted their story here and elsewhere and they got a threatening letter from the company attorney. Absolutely no grounds for this, folks are just relating their experience.
ExText is notorious for this. Will depend on exactly what the company
What company uses Dictaphone ExText (other than Focus)?

Your company might stink, but the ExText is one of the best things out there! Good
The ExText will be interfaced with your own Word version unless the company installed something
Just checked line count for another GREAT Extext company
The company hiring you should provide the Dictaphone pedal or the adapter to play the ExText
9cpl and 11 cpl for weekends. Use ExText. My ExText version wasn't compatible with theirs
Best company I have ever worked for, and I have worked for a lot!
I can't believe some of the things these people say here, and have to wonder if it just the same person or two bashing. I have been at MDI for four years and I do not have a low workload and I get treated very, very well.
I think it is. He worked for my company
and this is the name he went by.  Might not be his birth name, but isn't just an internet moniker.
How do you know? Have you worked there? Maybe the company

just expects their MTs to do their job. Ever think of that?

I ask because I have worked for the same company

for 15+ years, and I don't like the way they are conducting their business right now.  So, I ask.  I think, like everything, you can take it with a grain of salt, BUT when you see a consistent complaint, then there is cause for alarm. 

I also want to know if a company pays fairly, keeps their word with regard to what is offered, if they have a high number of ESL doctors on their accounts, what type of transcription platform they use and is it easy to learn, and how quickly and accurately QA answers questions. 

Those are not things that can be observed from an ad for employment and instead come from the people who work for a company or have worked for a company. 


If this is the only company you have worked for then you don't know

there is any better out there.   I don't mean this to be ugly, but if you only have one year of experience you aren't qualified to be an editor, I don't care how good of an MT you are.  It just isn't enough experience and speaks tons for the quality of work that is produced.   Since I was also in QA I know the kind of work that is produced.   I've been in the business nearly 20 years and I'm still learning.  

I was actually offered a management position with SS after working for them for only 4 days, so obviously I'm good at what I do and they had no complaints with me.    Everything I said is/was true.

They were the best company I ever worked for (sm)
I left because I needed benefits of an employee position. However, they were the nicest QA. They left you alone. They didn't have the nonsense I've dealt with at Webmedx. I would have loved to have stayed with them if I could have afforded to. If you get your benefits from someplace else, they're really worth it.

What others are saying about having a hard time getting hired on is absolutely true, however. They don't have a dedicated recruiter, but instead have an owner who is wearing many hats including that of recruiter. I had to message her several times, call multiple times, and really pursue it to get hired on. I was persistent, and later I was glad that I had been.

I haven't been with them for many months now. They were a bit behind with technology, but not the worst. Being able to work whenever you want is definitely a huge plus.

I would highly recommend them still. Just know you've got to be persistent to the extreme to ever get past the resume/interview/email stage.
Anyone who has worked for more than one company can
tell you that every one of them - the good ones and the bad ones - have slow periods. Hence the concept of backup accounts. My backup account is actually p.r.n. with another company, and it works perfectly for me.
With every company I have worked for
you most certainly need the speed of DSL or cable to be able to do the work. I have DSL and mine still goes slow sometimes. There is no way it would work with simple dial up.

It's not the companies' fault that you do not have access to DSL or cable. I know some companies do not allow satellite, but there are many others that do so I would seriously look into that.

I worked for a company that had both

union electricians and pipefitters.  I did the payroll so I know what dues were.  Their dues way back then were steep.  If the union called for a strike the union did pay them for a certain amount of weeks, but not at full salary and if the strike went longer they were SOL. 

I know many people in unions who don't want to be in them, but due to their occupation have no choice.  In theory unions are a good thing, in reality not so much.  

If an organization like the former AAMT would have fought for us that would have made a difference.  Where does all the money go they get in dues each year?  It doesn't benefit me in any way, shape, or form.  They should us out.

I never worked for company, so was not SM
my bad experience. This person is a recruiter for Webmedx. She used to be recruiter for Spheris and she lies. I have never worked for Webmedx.
I have never worked for a company that
started one out on easy dictators. They have limited work-type, but not the dictators. They have given samples of any hard ones. If you are getting that many ESLs, then that is what they are getting also. Can't learn them if you don't actually do them.
I worked for a company
for eight years that finally decided to outsource to India, and when they did they decided to cut all their American transcriptionists pay to 5 cents per line.

5 CENTS PER LINE???? Shoot, I didn't even start at that fresh out of school. It's just ridiculous. The more ridiculous part is that some people actually stayed.
Who said I worked for that company?
Never did, imagination working overtime.
I worked for a company....
for 8 years and NEVER got a raise!  I even asked once and was told We don't give raises, you have to raise your production to get paid more.  Okay, so after 8 years on one job I am quite certain I've figured out all of the nooks and crannies, not gonna find a quicker way to type and I type fast already, so basically I NEVER get a raise!  I have heard of other companies that never get raises either, so just be thankful you got one:)
KS has been the best company I have worked for sm
thus far! The people there are great and sure there are slow times! Learn a different account. There is always a learning curve on any account one may get, hang in there!
Worked for company that was sold
I worked for a US company that was sold to an Indian company.  It was truly a nightmare.  No one had any kind of plan as to what was going to happen, there were management changes weekly, and in the end, nearly ever US MT was laid off or fired and nearly all of the work was sent to India.  Right after the company was sold, paychecks bounced, utilities in our building were shut off for nonpayment, expenses were not reimbursed, and even health insurance premiums were not paid and many people had no healthcare coverage for nearly a month. 
I worked for the same company the whole time and

just traveled for a year.  I downloaded via FTP site so as long as I had internet access I could work anywhere.  I have direct deposit so I didn't have to worry about that.   My family and I traveled through 34 states and Mexico and I worked the whole time.

Probably not what you were asking, but maybe something you hadn't considered. 

How long had you worked for the company? sm
I feel like a dolt for not doing any research on this company before beginning to work for them. I was already a bit apprehensive because they do not have direct deposit. Had you worked for them long before the problem with the paychecks? My feeling is, first check they miss, I'm outta here, but that does not compensate for the money already lost. :(

I worked for this company. The one thing they do have
Maybe you should ask for backup accounts, more than 1. They never run out of work, at least they didn't when I worked there 6 months ago. On the other hand, they have been hiring a lot lately. Can't hurt to ask for a backup.
Worst company I ever worked for.
Sounds files are horrific, worst ESLs ever (and I'm very good with ESLs and do greater than 85% ESL), all kinds of internal problems, etc.   If you look back for previous posts you do find an occasional good post about them, but you'll find 10 bad ones for 1 good one.   There have even been people who ignored all the bad comments and went to work for them only to come back here and post that the bad posts were right and they were sorry they didn't heed them.    There is always work because there is such a turnover in MTs.   I also worked in QA and was offered a management position with them and the quality of the work I saw was so bad that I had to pretty much retype every file.  
I second that-worst company I ever worked for also..nm
I have worked for both. It just depends on the company..sm
the smaller one treated me better, but pay was less, benefits were less, however, more flexible in scheduling and treated more like a person than a number. The bigger companies I have worked for pay better, better benefits, but you are treated like a number, not too much personal chit-chat with other employees or with your supervisor and not as much flexibility in scheduling. Depends on what you are looking for.
By all means ask. I once worked for a company and had
an extremely difficult account.  The platform was difficult, the company was very large and disorganized, sound quality bad, no samples, and lots and lots of very difficult ESLs.  I had several years of MT experience, but very little ESL experience and was way in over my head.  I turned in my notice and was offered another account that wasn't supposed to be as challenging, but was.   Anyway, if the MTSO wants to keep you, it is in their best interest to do whatever is reasonably necessary to make you happy.  Now if you asked to be switched multiple times that is a whole other issue. 
I had never had this happen until I worked for my last company -
Your story sounds very similar to mine. I wonder, does your company have initials that start with D by chance? My main account had a few ESLs, but nothing like what was on the backup accounts, which soon very nearly became my primary because I was assigned to do jobs from them every day. I would just finish a batch of them and here would come another! They seemed to be the worst ESLs and the worst reports under the sun. I went from an easy 1200 lines a day on my primary to scrambling around to get 1000 and working 2 extra hours on the secondary accounts.

It was not like that in the beginning for me either. Everything was fine. They used to ask how things were going, etc., and fairly distributed the work. Then the company grew really quickly and they just dished out whatever work to whoever was on at the time, with little to no regard if it was your secondary or not. I suddenly felt like I was being fed a steady diet of garbage because quite frankly, though I complained and fussed, I could wade through it.

Their idea is that the work needs to be done by someone. I am sure it is not personal. You are just a body to them. Just decide if you can deal with it day after day. After 6 months of this and it steadily getting worse, I finally decided to quit after nearly 2 years with them. There are companies out there who offer better work assignments and care about their people. Best of luck to you! :-)
But if you worked for a company that hired
good quality MTs in the first place, you would not have so many 100% QAs, right? Actually..I think I work in the same place : ( lol
POLL: Best Company You Ever Worked For!!
Love it there, best company I have ever worked for, NM
I work for them and worked for another company...sm
before them starting with them and was able to start with them at a later date (about a month after being contacted by them). It takes about a week or 2 to get the equipment so that you can set it up for the appointment for technical setup/support and training anyway. I've been with them now for 10 months and absolutely love it. If they contacted you for employment, then you definitely did pass their test. Good luck and welcome aboard!