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Serving Over 20,000 US Medical Transcriptionists

in my interview, they told me set schedules.

Posted By: Amanda on 2009-01-05
In Reply to: Keystrokes set schedules or a 12-hour window - cindylouwho

When I interviewed with them a few weeks ago, there was no flexibility. If you did 2000 lines in 4 hours, then you still had to work your entire 8 hour shift.


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We are told to flex our schedules to get lines/hours in. (sm)

No one is trying to steal work from other shifts, we are just trying to do our jobs.  Obviously it is not our preference to work outside our hours but we all do what we have to do to make this work for right now.


Hopefully new accounts are in place now and things will level out. 


Have a better day.


I was told they did NOT outsource during a job interview.
o
schedules
You do have to say what hours you will work. That's called J O B

We're finally making strides to become PROFESSIONALS who have deadlines and hours and expectations and stuff! Can you just imagine?

Seriously, you have to pick the hours you will work. Then you have to work them. You don't have to pick 8-4. You can pick 8, 10, 11, 7, 2.

Of course, they can tell you they need other coverage, I suppose.
Schedules
Yes, they are strict on the agreed upon schedule the transcriptionists obligate themselves to...they HAVE to be. TT is in business to provide their clients with quality reports in a time frame THEY have agreed upon. The reports cannot be delivered on time if the transcriptionists are cavalier in their work habits. I love working for TT. I can tell you another thing. Probably the only reason that Transcriptionist was written up was because she was consistently not working at her agreed upon time. TT have been wonderful to me. And yes, they HAVE been flexible, but I am on when I am supposed to be and provide a quality product for them.
Schedules?
I'm not sure what section of Focus you all work with.  With all the discussion about schedules, etc., I'm wondering what I've been missing.  I've been an employee for well over a year and have never been required to have a set schedule of any kind.  I work whenever I want, as long as I put in a minimum of 20 hours per week.
ICs and schedules
The whole idea of being an IC is to NOT have to stick to a schedule. There are companies out there. I have to do a minimum of 5000 lines per pay period (which is 1st to 15th of the month and 16th to end of month) but on no schedule, just whenever I work as long as come date of invoice I have a minimum of 5000 lines. I know there are other companies out there that do the same. That is the way it should be for an IC.
Set schedules.
No flexibility.
No set schedules because....
They don't pay overtime .
I don't hesitate to ask. Have been told "yes", and have been told "no." Never been to
:+
Flexible schedules
Amphion Medical Solutions: You can say you will work 5 hours a day, or 20 hours a week, but that is about as vague as they can tolerate. Contact HR@amphionmedical.com
No...they are really flexible with schedules..nm
nm
What do you mean by downloading schedules?

The ones here who want to make their own schedules
should just spend their time doing something else besides working. You really sound immature wanting to call the shots on when you work. Hospital work is 24/7. If you don’t want to work on weekends or say you cannot work (UGH), stay home and take care of the kids. No princesses around here.
They do have some M-F schedules, but it depends on
what the needs of the client are and what time slots they have available when you apply.  The recruiter is the one that will offer you a position and she will tell you what time slots they have available.   You aren't supposed to change your schedule for 6 months.
I think there is 1 small rad but there is ER. Schedules....

You set your schedule but you are expected to be there when you say you are.  However, they are great to work around doctor's appointments or other things that may come up.  I have never had an issue not being able to get time off for anything. 


As far as QA, they expect you to type what is dictated unless of course it is a gross medical error and then you blank and send to QA.  You do not get dinged for sending work to QA.  You also do not get dinged for punctuation.  They do expect high quality.


That's because of the work schedules

Most of the MTs at MDI either work Sun-Thu or Tue-Sat.  Therefore, more MTs are working Tue, Wed, Thu. 


The problem is M-F schedules have
gone by the wayside for the most part. Seems like everyone is requiring at least 1 weekend day. I remember when I was at the Q (and this was years ago), we rotated weekends. This is unheard of now with most MTSOs.
No, but they have flexible schedules, so ask about
nm
and if your schedules are flexible? nm
m
and if your schedules are flexible? nm
m
It looks like 2 different lists, 2 different schedules.

Schedule 3.13(a) hereto contains a complete and accurate list of all employees (including statutory employees) of the Company who for the year ending March 31, 2009 were paid annual aggregate compensation in excess of $35,000, showing the position, annual base salary and bonus potential for each such employee.


Purchaser shall continue the services of the employees of the Company following the Closing except for the individuals listed on Schedule 6.11 hereof who shall be terminated at or shortly following the Closing.


It appears that there are going to be some that are terminated at or following the closing.  Is that tomorrow or January 1, 2010?


Transcend Pay day schedules
The thing I am going to hate most is the Transcend pay day schedule, twice a month instead of every 2 weeks. Just when I get my creditors settled into dates I pay my bills, I will have to revert back to having to go to the payday loan for money. Twice a month is too long between paydays. I have also used BeyondText before and it is antique compared to Bayscribe.
How were the schedules set up? Shifts? Flexibility? Thanks! nm
xxxxxx
Are they extremely strict with schedules? nm
x
Yes they offer flex schedules
You have a 12 hour window to get in your daily scheduled hours.
Thanks! One more question...are they flexible with regards to schedules?sm
 I mean do they have a strict Su-Th or Tu-Sa schedule?  Thanks again..
IC status - flexible schedules

Any companies that permit a flexible schedule for IC status.  Any info would be appreciated.


probity? how are they about working with schedules, etc.? nm
;
Do most of the hospitals have slow schedules
nm
Slow schedules at hospitals
The hospital I worked for was slow around holiday time. Patients and doctors do not like to schedule in patient stays at holiday time. Usually picks up afterwards.
Question about work schedules?
The packet I received said they expect MTs to work 2 weekend days a month, but my recruiter made it sound like MTs are required to work 1 weekend day every weekend.

Does everyone work every weekend?
How flexible is Keystrokes as far as schedules...sm

I currently transcribe radiology for MQ full-time and after doing some research, I'm thinking about applying elsewhere full-time specifically Keystrokes because I hear they do a lot of radiology work.


How flexible is the work schedule there at Keystrokes.  Do you have to punch in and out like at MQ?  Really getting tired of punching in and out.


Recent info would be appreciated...looked at archives already.


Does any company allow M-F schedules anymore?
nm
My Take and Experience on Shifts and Schedules
I have done my share of nights/weekends, even when I was not asked.  I did it for the extra $$.  I believe that company/employee should try to follow a shift agreed upon at hire.  Of course, you have to be flexible.  I would NEVER refuse to work over-time and help out when needed, unless of course I had to for life/death reasons.  I do have to say in my own experience, this is starting to be abused by the employers ever since all the increased offshoring started.  Last year I lost account after account with big MTSO.  I had 5 account managers in less than 2 years.  We were told to clock out when we ran out of work, which was most of the time, but we were still expected to make the minimum line count by working nights/weekends (sometimes that was not even possible).  I had to be available to work from 6:00 a.m. until 11:00 p.m. - clocking in, clocking out, in, out, in, out.  It just got riduculous, being available 15-16 hours a day and only getting 1000 lines or so.  After FOUR MONTHS of this, I finally said I needed a new account, a new shift, regular work, or a new job.  The next account lasted about a year.  Then came the offshoring.  Same thing happened.  As the account of 135 doctors went to the Philippines, the work as less and less, moving from account to account, clocking in, out, in, out.  Ridiculous!  We of course were told to use paid time off if there was no work.  Am I not entitled to a vacation with that PTO just like everyone else?  Asking someone to constantly clock out when there is no work is like asking a store clerk to clock out if there are no customers in the store.  Asking them to be available during their shift and constantly otherwise can get abusive.   I finally had to say again - give me regular hours/shift and steady work or lay me off.  I could not put in the 12+ hours a day, making very little, and using up my PTO.  I was laid off.  Thank goodness.  Unemployment was more than I was making for the last couple of months.  While I do agree that everyone should be flexible and contribute when needed, the abuse by these companies is getting to be more and more and probably will not change.  Glad I got out of that situation.  Love working my shift and having the rest of the evening/weekend to enjoy life.  If you are being constantly abused and can not do this, it's time to issue an ultimatum--and be ready if it does not go your way.  Personally, I could not live like that any longer. 
Independent Contractors and Schedules
I am an independent contractor and agreed to a certain amount of lines per pay period and gave an approximate schedule but am I not correct that by law if I get my lines, they can't tell me when and when not to work.  I have only one time not gotten my lines and only because there was no work and that was about 9 months ago.

I can't stand the vile threats of being canned for not working a certain schedule when they hire independent contractors.  What recourse do I have if something like that happened?  Labor board, law suit, etc?
What companies offer FLEXIBLE schedules for
full time employees?  I am willing to work the hours required for full time status, but I am in college too and I have to have the flexibility - my schedule changes every semester.  Can anybody point me to ANY good companies who let you work whenever you want as long as you get your hours in?  And I am not interested in IC - only working as an employee.  Thanks!
WEBMEDX - how strict are they with their schedules and clocking in and out? TIA nm

12-hour window schedules are offered
by Spheris.
Thanks for the info - are there set schedules, account pools and is there

a weekend requirement?  You have been very helpful.  Thank you!


Some accts allow flex schedules; ask recruiter. sm
PC provided; you pay 250 deposit, taken out of several pay checks. Refunded when you leave. Overall, I'm a happy camper, have been on board for about 8 years (back when they were Rodeer, then merged with Webmedx). Good benefits (medical, dental, life insurance, PTO and holidays). I like my manager and my accounts. I think it is a great place to work.
what i'm looking for are names of companies that don't enforce schedules

I'm not asking whether they exist or not, just if anybody knows of any and what their names are.  At one time I did work with somebody who said that they had worked for a company and when they didn't feel like working, they just didn't, and the company didn't care either. 


Keystrokes set schedules or a 12-hour window
Just wondering about the flexibility. 
Exactly...too much flipping back and forth through screens, schedules, faxes....
and for what? A 10-line note about somebodies out of control diabetes or hypertension. It takes longer to fill in the DI screen than to type the note. I stayed for about 9 months because of the easy dictators, but found it was dulling my acute care skills so I left. I asked to change accounts, the answer was, no. I am MUCH happier where I am now.
Are there any companies with accounts requiring just 24-hour turnarounds/no set schedules?nm
x
Your interview.......sm

It depends on so many things.  Will you be working as an employee (with benefits) or IC?  Your post makes it sound like you'll be an independent contractor, as employees are usually not given the option to determine their own pay scale.


It also depends on what kind of work you'll be doing.  If it's just x-rays, i.e., short reports, you're better off charging by the report.  Try to keep in in the $1.25 per report range and make sure you get paid for links; two separate reports on the same job, like shoulder and clavicle would be two reports, CT of the abdomen and pelvis would be two reports.  On the other hand, if you'll be doing long reports like MRIs, Special Procedures, etc.,  then you'll do better charging by the line.  65 character line with all spaces included.  I would ask for 9 cpl at the least.  Maybe 10.  They'll probably try to chew you down anyway.  And most importantly, walk in there with confidence and professionalism.  Don't be intimidated by them.  You are a professional.  Don't ask them what they are offering.  Tell them, in a polite but firm manner what you expect to be paid, and see how they react.


Well, that's my advice.  Good luck.  Let us know how it turned out.


 


Your interview - sm
Just my opioion, but for those hours you should get shift differential and weekend compensation too, and you're right, they do stink....also, I've worked that shift and there are times when there is no work..some docs don't dictation for 4-5 hours, and then dictation all the reports at once, so find out what the story is if you have NO work for a length of time...why sit around waiting for work during those hours for nothing? Be sure they can guarantee that you will be busy the whole shift...and if not, get something out of it. Good luck.
Your interview.......sm

Sounds like it went well.  Give it a try.  If you're not happy with them in a month or two, start looking for other opportunities.  Good luck!


Interview

My interview just consisted of general employment info.  Not a lot of questions to me, mainly just telling me about the benefits, pay, etc. and discussing what kind of schedule you want, etc.   


I've had interviews in the past that were more like a test, but this was not one of them.


I work for Diskriter on a SmartSource account where I am actually an employee of the hospital itself.  They also have accounts where you are employed by Diskriter.  I have no complaints at all.  My lines counts are much higher  than when I worked at MQ.  Although the pay is pretty average, if you are a high producer the incentive really makes a big difference.   There have been postings on this board in the past about hospitals/QA being extremely picky, but I have not had that problem.


Good Luck in your interview!       


  


The interview
was actually the offer of a job. They asked me what my favorite specialities were, what I did not like to type, etc. The recruiter was very nice. BUT...the platform is horrible and keeps going down. Lotsssssss of problems. Not staying myself.
Interview
Interview was no big deal.  Just basic interview questions about your experience and what you are looking for, what they offer, etc.  There was no test over the phone that I remember.   
When they interview you why don't you ask them
how many times they have been investigated by the labor board. THIS IS NOT A LIE OR A NASTY REMARK. THIS IS THE TRUTH!! They have been in trouble with the labor board on a couple of occasions!