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Serving Over 20,000 US Medical Transcriptionists

it is one thing to be loyal, but ..

Posted By: move on on 2008-01-31
In Reply to: No work versus loyalty - Jobs

you have bills that cannot wait and probably a family to feed.


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And you will stay loyal to them while they RIP YOU OFF???

What kind of loyalty does such a business deserve from you?  That's the kind of attitude that allows management to rip off its workers in the first place.  Don't complain, be loyal to us, be nice, take those pay cuts and LIKE THEM!!  If you don't, well, you are DISLOYAL!!!  What nonsense. 


And trying to convince folks like you that there are some companies (many, actually), that don't deserve your misplaced loyalty is like teaching a pig to sing:  It is totally useless and really pisses off the pig. 


Take those rose-colored spectacles off and look at the world around you.  Just a suggestion, of course. 


Loyal to HTS - they've treated me well
I have no concern as to your credentials. I speak solely of my experience with HTS.
Let me address some of your facts. You state: Not enough tech support (not available evenings or weekends My experience: They have been available to me 24/7 for ten years. You state: No raises. My experience: Frequent raises. You state: ..their hands are tied. My experience: What does this even mean? I have never experienced anything along these lines. If there is a problem, they resolve it. Period. You state: Many people in this organization are related to the current owner (red flag). My experience: Again, what?? I know many of them, and of those I know none are related to one another, let alone the owner. Spare us your red flag. You state: The current owner makes it a habit to bash the prior owner, tell you all sorts of dirty laundry, goes on and on about how she cannot afford to give raises, yet she's managed to dwindle down this pay off mighty quick. It's an attitude thing. My experience: One of the nicest women I have every worked with/for. Very considerate of her MTs and their personal needs as well as professional. It IS an attitude thing. On both sides of the equation. You state: There is not always work. My experience: Never, ever have I not been able to work in ten years. Never. They accommodate me around every turn. If my main account is low, I can request another account and that request is fulfilled immediately. You state: (re: tech guys)..their hands are tied based on minimal programs and/or education. My experience: I should be so lucky as to have a fraction of their knowledge. You state: The owner wanted me to stay. My response: Why? No MT is indispensible. You state: The problems with HyperType are solely due to how the company is run. My experience: No clue what this refers to - not enough work? not enough money earned? tech? no embroidered golf shirts? To posters Looking and Leigh - I wish you the same success I have had with HTS. There are many MT companies out there, obviously, offering many different packages that may or may not suit your needs. Hypertype is a well-run company that has never come up short in any regard in my experience. Rest assured that if you chose to work with HTS and keep up your end of the deal in terms of providing quality transcription, you will be appropriately compensated and have the pleasure of dealing with some really great people.


Loyal Transcend employee
Everything Liz is saying is true.  I have worked for just about every transcription company out there and Transcend is the best by far.  Please don't be worried about outsourcing of work to India...that hasn't impacted my ability to get enough work at all.  A very small % is sent overseas, and this happens in almost all of the national transcription services.  They mostly provide us with 3rd shift coverage when there aren't enough American MLS to meet turn-around times.  The only thing that will keep you from getting enough work is not being willing to work on all work types and all accounts, or not wanting to adjust your shift/days to accommodat workflow.  Please try to keep an open mind and positive attitude about Transcend.  I wouldn't still be here after 8 years if this wasn't the best transcription company out there.
I'm an IC, I adhere to a close to set schedule, am loyal and the first day that I
hear employees get preferential treatment over ICs, I'll jump ship.  I am an IC because my husband has better health benefits and they are cheaper than my company.  We still have line counts to make just like employees and bills to pay, etc, plus we don't get vacation, etc, so need to work steadily just to keep up if we do need to take a day off or are off sick.
What do you mean not loyal to their employees? please give details

I would not want to work for a company that is not loyal, but in what way are they not loyal?


I agree 100%. People should know better, but those of us are who loyal will remain so.
nm
Loyal to scammers & sweatshop labor?
We all know they aren't the slightest bit loyal/appreciative/aware of, any of their employees. To believe that is to be REALLY naiive.
I do believe your loyalty is displaced. No MTSO or national are loyal to MTs
even though they claim to be. Loyalty is earned just like respect. This is a business just like any other business. If one company cuts pay, takes away health insurance, etc, why should any person or MT be loyal to that company? If promises are made and then broken or lies are told, why should any MT be loyal to that MTSO or company?

On the other hand, yes, if the MTSO or national and their people take care of the MT and provide her/him continuous work flow, as promised, pay on time, and work together with an honest and respectful relationship, then, yes loyalty should be mutual and reciprocating.

For you to just come on here and claim MTs should be loyal to company is very improper of you!

Ok, those are my cents worth! Have a good night!
TransTech is not being loyal to their MT's, so you have made a great decision

The pay is always on time, but the paycheck continues to dwindle, so makes it easier for TT to pay their MT's, for sure. 


It is so depressing that TT mgmt/lead/sups/tech/in-house clerks, etc. have absolutely no LOW PAYCHECKS. 


They have VERY MUCH OVERHIRED; however, they are losing MT's at about the same rate, but they don't care, because there are newbies that will work for practically nothing to get a start, and all they have to do is make a phone call to TT and they are hired !@!


MTSO not loyal friend, relative. Best not to treat
ms
lots of office problems, not loyal to empls, unworkable








.
Also, if MTSOs want MTs who are loyal, hardworking, and take great pride in their jobs by truly ....
dedicating themselves to knowlegdge and producing correct, Grade A reports, then how about paying us as the highly-trained, skilled, hard-wokring, tecnical, workers we are....we are expected to always stay abreast of every medical procedure, drug, medical instrument, operatative procedure, and special procedures, in every specialty (especially for those of us doing acute care and surgical, also radiology/nuclear medicine), we must update references, computes, learn new platforms, train our ears to decipher the SLOPPIEST, LAZIEST, RUDEST dictating physicians, not to mention all the various dialects and accents from all over the world, have superior knowlegein grammar, punctuation, and style....there are highly-paid executives who cannot keep up with what we do, honestly. We have sold ourselves short for way too long, back when I first came home out of hospital, I was lucky to get 6.5cpl, back in 1994, doing all acute care, had 7 different hospitals, we were one of the first live systems. I was out of work, and after getting my associates, being a part of the AAMT (who never helped me personally), 28 years of in-house training, radiology, surgery, etc., it took me months to get someone to pay me what my knowlege/dedication/experience warranted, I still had MTSOs offering 6 and 7 cpl......what??? and I am an IC right now! I finally found an MTSO who is paying 12cpl, and I work my tail off for her, love the company, but I still believe by and large that we are being fed CRUMBS OFF THE TABLE. How do I know? I have a friend who has a company with 75 MTs, I see what she bills and what she pays, and I also know what other companies are making off our backs. Not all MTSOs, to be sure, but most. And remember MTSOs, a lot of us old-timers who were trained in hospital and college, are going to retire, if you want to attract really good young MTs for your company, you had better take a better look at your bottom line and what you are investing in...IMHO!
I've been loyal to MDI for 13 years and planned to finish my career here. I
can't even begin to express my dismay, disappointment, and feeling completely blind-sided and slapped across the face by this after a decade plus of Dorothy always saying she had too much integrity to EVER offshore, and now she's going to be in charge of sales and marketing TO offshore.  My mind is still reeling.  So not sure what you mean by loyal.  The MDI I've known and been loyal to for over a decade no longer exists.  Now I've just been left sitting here stunned wondering how she could do such a 180, or if it was just a facade all along. 
Loyalty has nothing to do with it until you find the company for you. Be loyal to THAT company.
:p
Debate is one thing, and posting is one thing,
but this is getting absurd. I think it must be the same person, otherwise multiples who cannot stay on topic?? Why can't you STICK with the subject? The subject of my post was NOT what your cent per line rate was or is - I could care less- and not how much money you made last year, this year, or in your life, but how silly the comment was that your cents per line rate means NOTHING, that its up to you - some fluff like that. That is just so silly. Again, working for the same company, same account, is one going to make more money being paid more per line? OF course! This is so frustrating and really makes me so tired of reading this garbage let alone posting. Its like a nightmare. And also makes me completely believe that the original company must pay peanuts.
good thing it is a temporary thing sm
because people with your attitude don't stay in anything very long anyway. Nobody has to listen to that crap to keep their job.

You don't know me either. you can say old fart all you want (when did 53 get to be old fart....too funny) but at least I am a valuable employee who can get a decent job!
Well for one thing, it would not be a professional thing
to do for any MTSO to have a board to do this as part of being an MTSO involves the ability to identify and hold on to confidential information. Even if a person is a job hopper (which in this business rather than go against you can make you a stronger better MT if you can do just about anything thrown at you), if a person is looking for a job, a company needs to have the MT's permission to contact their current employer. Where one has worked or has not worked is something that is very unprofessional being discussed on a board by MTSOs.

Being a business owner of any kind comes with it possessing what it takes to maintain ethical practices.


MDI-FL is not the same as it use to be. They say one thing sm
and do another. MDI-FL has their pets and it is so evident. 
One more thing

Do you know anything about Medical Transcription Services out of Texas. They hire graduates of Andrews and other schools.  Thank you.


 


 


Oh-one more thing...

You never said how many lines you type an hour-- over 350 to 400 typing and 600 editing??


DIDN'T THINK SO--you don't know what you are talking about in regards to the problems a lot of us are having because it is probably better for you.  Even the Transcend CEO said it would be better for the SLOWER MTs.  I guess you are one of those I take it.  If you EVER get your line count up and then have it snatched away, then maybe you will understand what we are talking about, but right now you are clueless sweetie!!!....LOL


That's the thing and
I've been watching this board for a few months now and whenever anyone has a good position as the the poster above states, they never post their real name or where they work. Hmmmm.
OSI did the same thing to me ....
It took them 2 months after I got an acceptance letter. Nobody knew what anyone else was doing and they would never call me back or answer my E-mails or anything, so I went elsewhere and boy am I glad I did
Another thing...

I find it particularly pathetic that someone at Transcend is so willing to put my name out there, yet doesnt post their name.  I am sure that you are one to get on here and complain and whine about how you hate Transcend and are so unhappy and trash the place while hiding in secrecy.  Why not post your complaints on the forum?  To afraid?  It really burns me that someone could drag me into this thread while being a coward and not post their own name. 


She had one thing that the other
management knew nothing about....RESPECT for the MTs!


And the sad thing about this...sm
they have some great accounts, great dictators...but they are pitiful to work for. Happened to me 3 times. When I told them their check was no good...her response was....funds will be available in 3 days. yeah right!!! I was stupid to stay on that long to receive 3 BAD checks.

Know what will happen, one day some of those MTs will get pissed off and they MAY just lose some of those good accounts they have...and that 8% allowance for spaces..yeah right, who does Deb Garrison think she is fooling? Does she really think all MTs can't "figure" that this is so wrong!!!!

She and her husband are a piece of WORK...
Here is the thing. (sm)
Those who fail a test for employment at other nationals can be hired by OSi. So, how does that make you feel? OSi does not require a decent score to be hired....they are desperate!!!

I would not feel too superior working for OSi...I would be embarrassed!
They are doing the same thing at MDI-FL.
Overhire and no work for current employees.  
Only thing I know is... sm
I've seen the recruiters name listed for at least 4 companies in the last couple years and have been misled to two companies she recruited for, I would be wary of any promises she makes.  Just my observation of the job boards, won't work anywhere she recruits for.
And another thing (sm)

We all will make this profession or what used to be a profession what it is today.


We are selling a service.  If I hired an attorney, I would not ask him for a psychological test or a credit report.  I wouldn't ask a contractor that was doing some work in the backyard for a credit report.


When companies ask me for too much for too little, I blow them off.  They are already taking a lot of your pay.  For them to want you to be an IC, you pay for your own equipment and internet service, you give them an hourly schedule when you are supposed to be an IC, they want 3 references, etc., and now they want a psycological test?  Ask a contract attorney or contractor for that, they'd probably hang up the phone in your ear.


Yes, I want to hire you as my attorney, but I want to see a credit report, want to know exactly what hours you will be working and you will need to take a psychological test.  All this and I will pay you $10.00 an hour.


I think it is nonsense and they are not treating us like professionals and with the respect that we deserve.  And with that, good luck ladies and gents! 


Same Thing For Me

The same thing happened to me.  Got a call yesterday stating that I started the testing, but never finished and they would like me to work with them.  The reason I didn't finish it is that I got a pop-up screen that said I didn't have enough experience, but the caller yesterday said they stress the 2-year experience heavily and I don't have 2 years yet.


even my mgr says there is really no such thing
as straight 'verbatim'. We have to use a little common sense, and esp with obvious errors of dictation, we put what is right, ie, the he/she thing.

I work a verbatim as my primary account, and at times would LOVE to put it character-per-character verbatim, but it'd never fly and at least my mgmt understands that (at MQ)...
Here's the thing.
I came to this board in a sincere search for info about companies. When I saw all the OSi bashing and name-calling and the tendency to berate anybody that might disagree, my immediate impression was that this was just a disgruntled employee taking his/her bad feelings out on an ex-employer. If anything, it made OSI look more appealing to me. I was relieved when the adm. finally took measures to get some proof because when facts are presented in an irrational, angry way, they're really questionable. Presentation is everything. If you want to express your opinion, why not do it in such a way that you're believable and don't come across as an unreliable source. What's so difficult about that? People want your honest opinions, but aren't looking to be insulted or read your personal vendettas. And now that I'm comfortably with a co. again, I won't be coming back to this board. It's been a very negative experience for the most part.
One more thing to add...
Remember, we don't have time to give kudos for every good report you do too - most of us (I know at my company we do) we have an extremely high production level to meet every day, which I don't agree with because it makes it difficult for us to give much feedback and we only have time to say if someone is doing something wrong, etc. We don't have time to say on every report for someone who is training -great job on this one, good job on that one - it's just not the way it is.
One thing I can say for sure is that
medical transcription keeps recruiters busy.  One recruiter pays $1200 rent in Florida, not to mention other expenses.  She told me this herself.  Sounds like recruiting is big business more than MTs.  Another recruiter whose last name rhymes with day probably makes as much or more.  Her name is continually on this board.  Thanks for the freedom to post on this board.
One last thing.
You are just annoying people on this board who have a rapport with me. Maybe you are just annoying people on this board who have a rapport with MQ'er. I agree with her, and I'll thank you not to accuse me and the others of being her. You're the one using foul language and calling people names because you got CALLED OUT for making the mistakes and having a negative attitude, and you don't like it one little bit.
One more thing, lol
I'm going to assume you are talking about the fact that _____'s name is being used. I'm guessing that because she came on the board to defend her position and used her name, that it opened up the door, so to speak, for her name to be used in posts. If my assumption is wrong...well then my previous post still covers it! :)
the thing too is
no job is safe anymore. Sure you can go to school for your bachelors degree, but look how many people who are degreed to the hill with experience are out of work.
The last thing I would want is to be put on a
they have just hired too many MTs, period.  I have worked for MDI for several years and working whenever you wanted was never a problem before that I knew of.  But I think now there are just too many people competing for the work.  Every time there are a few reports everyone jumps on and grabs them, we run out again, and we all have to keep checking back in looking for more work.  There is just not enough work to go around and that's the whole problem.  It took me 10 hours yesterday to get 1000 lines.  My goal had been 2000 lines, but can't get 2000 lines if there's not enough work.
The best thing to do!
Be honest. Better to look up what you don't know, and admit to having to do that than be cocky and guess at it.

There are a lot of things I know off the top of my head, as another poster put it, but it, along with everything else, escapes me when I'm hit with something like that.

Look at it this way: Actors memorize their lines and could probably recite them in their sleep, but if they get stage fright, it all goes out the window. Same thing.
That's the same thing I did...
We moved to another town and I went from in-house back into the hospital world.  To make a long story short ----- I'm back working at home after almost 2 years.  We had a MT manager that made Hitler look like a sissy.  What an ego!  You can take that favoritism, cherry pickin', loudspeaker, etc. and keep it.  At least now, I'll just keep movin' from company to company until I find a match.  There are plenty of them out there......unlike a town with 2 hospitals.  Good Luck!
PJ ... one more thing....
I actually am leaving my email address in this post.  I forgot to put it in on the last one - sorry for all the bother!!
See...the thing is...
on this site for every company that is recommended by someone as being a great company to work for, someone else will come along and say that very same company is a terrible place to work. It really is best to reasearch the companies on your own by going to their websites and asking the companies directly. You can ask on here...you just have to try and weed through all the muck to get to the truth. The company I work for I great, but I don't talk about it on here because I don't want to have to see all the untruths come about from other posters. A good website that lists pretty much every MT company is:

http://www.transcriptionresource.com/companiesa.htm
one more thing
I guess what is really upsetting is that a lot of us came on here defending our company stating that this would never happen while others were accusing us of sticking our head in the sand, and then come to find out it was true, no fun looking like an idiot, a little heads up would have been nice along with an explanation of why the offshoring had to be done because of the slackers. That's all.
You did the RIGHT thing.
.
But it also does not mean that it is a BAD thing either. sm
Remember that AAMT accepts applications for Emp of the Year from employees of that particular company. I believe that it takes multiple applicants and information to make that happen too.
same old thing
it was like so many others, they hired a bunch of us, put us through training, and then told us to wait a couple of months until they got their big new account going. They all seemed extremely nice but I need to work, not wait
I was going to say the same thing....

Just by noticing what the current employees are saying and how they handle situations like comments on this board reminds me of I KNOW YOU ARE, BUT WHAT AM I, LOL! 


Same thing!!!
Wow!! Same here, I complained to the recruiter, and I have not heard back from her. I have never had such a difficult test and I have been doing transcription for 23 years!!!! I am guessing this is the way it is with their company, since I did not hear back from their recruiter after I complained about the sound quality. I didn't have a test smaller than six minutes, either.
same thing here
lasted only 2 weeks there
The best thing I did was set a sm

special ring tone to DHs number and the school's number.  Unless I hear those tones, I don't answer.  I have told my friends/family that I work until 1 and I will not answer the phone.


I had a friend who asked me to babysit once--it was a one-time deal, really in a bind, so I did.  Well, next month she asked again.  I just nicely said I really could not do it because I had a lot of work to do and that was that.  She hasn't asked again.


Like the saying goes--Just Say NO!


They always say the same thing the same way, because that is the only sm
way they know to say it.  You just have to get samples and figure out what they are saying.  Personally, I think they are much better than the English as first language ones, who like to play around with words, show off their verbal skills.  give me a break.