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Serving Over 20,000 US Medical Transcriptionists

seems a little *helium* involved in this response..sm

Posted By: nn on 2006-09-17
In Reply to: I dunno, don't you see the words that you are typing? Can't you see mistakes that way? - sm

geez, not to mention some pretty snitty answers.


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Nothing snitty or helium-ish, just saying that's what I do and unsure why others don't do it
that way. I mean, you DO see the words on your screen. So why look at them again? If I were typing from copy, I could see where you would have to proof. But when they are rolling off your fingertips as you are typing, why not proof then? Added my stats to show it can be done.
It's time to get involved in

politics and vote for the candidates who have a plan  fixing the health care mess. They won't bother if we just sit on our thumbs and wish for a miracle. The corporations are right up in their faces with their needs and wishes, we need to be also.


 


 


The hospital involved
used at service with work at home MTs, for one thing. It was a complex case, but several people at several levels did not follow rules and regs.
Too many companies involved & they sm
will make the choice not to deal with unionized workers.  There is no law forcing any company to become a union shop and I doubt seriously any of them would.  That is why a union cannot work for transcriptionists.
I was not involved in any posts at all, but ICs
I am not interested in ICing at the moment, but those who do IC work have the right to be upset at this who work as supposed ICs, yet let their employer -- note that I used this word intentionally - they let their employers dictate the hours to work, the lines to produce, and hold them to a set schedule. This is the polar opposite of what an IC is. When MTs do not realize this and happily accept these illegal working conditions, it ruins the IC marketplace for the rest of the ICs. One company gets away with it and the next one follows suit.  That's how we got in the mess we are in today. When an IC says yes to a set schedule set forth by their employer, and is told how many lines to type, etc, it is 100% an employee position - the MTSOs just get their cake and get to eat it too, by having MTs, women, at their beck and call as employees when they have no legal right to do so. Everyone loses - the ICs, the MTs and the other MTSOs who are following the laws.  The more ICs who are ignorant of the situation, the less true IC positions will be left. Our freedom to work as IC is literally just about the last perk most of us has left.  It should not be taken away by fellow MTs who have not a clue of the laws and how it should be. So, yes, its a very very important issue and one that we should all understand and support, whether employee right now or IC.  It impacts our entire industry.
Jay Vance is involved, so it must be good.
x
Dislike it, too. Much too involved, too many choices, etc. nm
v
Man, the testing for these services is involved. nm
nm
Yes, I know. Our hands have been tied. I'm sorry for all involved. :( nm
.
I usually would not get involved in this type of conversation, BUT...lm
Your reference to the Mexicans doing work the US citizens do not want to do is WAY off the mark. If the wages were as they used to be before US employers found that the Mexicans would work for lesser wages and be happy, US citizens WOULD do the work. The same applies to the MT work - were it not sent off shore at a ridiculously acceptable and low wage, MTs in the US would be much happier. With such an attitude, I fully predict that the poor class in the US will rise to meet that of other third-world countries - and your attitude about oh well, that's just the way things are now is exactly one of the reasons this type of working condition is being allowed to happen here on our own soil! Working for a foreign employer is a choice that few US MTs with good work habits and skills is willing to make - and that, in my opinion, should speak volumes! Just because you are willing doesn't make it wrong for others who do not. Just my opinion!!
I wasn't involved in the thread and don't
know what you are talking about, but we do have freedom of speech.  You can vote to get a post deleted by clicking on the blue vote/moderate button.  It takes 10 votes to get post removed - not 10 votes from same person though. 
How did Transtech get involved in this conversation?
nm
You needn't be so smug. I'm not involved at all, other than reading
It takes no guts at all to come on and cheer for your company - any company, and even use your name.  Kudos to you, and mgmt will be tickled.  It does, however, takes guts to come on here and post, even anonymously, about negatives with a company, any company. I would assume from the postings that the person you are trying to "call out" is a current employee. First of all, you all know that even Larry reads this board regularly, along with all his "eyes" as in MTs. They even discuss it via interoffice email.  Second, if said employee is complaining currently about certain issues that are causing his/her unhappiness, he/she will be easily identified by the postings. Its a no brainer.  Then Transcend will be all over his/her butt, threatening whatever they want to threaten.  I am an ex-employee with Transcend, and I even have to watch what I say regarding my 100% total negative experience, as I don't want them honing in on me, either. Finally, it is just so ignorant to make blanket statements about any complainers who are "vague" as being job-hopping malcontents. I can assure you that one thing that bothered me BIG time about Transcend was how they treated me differently, as in preferential, as a new hire compared to what was supposedly required on hire, i.e. working set shifts, etc. After I was hired and not happy with a set schedule, I was allowed to do what I wanted when I wanted to.  That info alone will identify who I amt to my account supes.  I was shocked at getting that preferential treatment myself, and that had the opposite impact on me - it made me wonder who WAS getting what and why! And you act as if thousands and thousands of happy Transcend employees are reflective of the health of the company. It is a tiny company in the big picture. When I hired on, I had the impression Transcend was HUGE - right up there with MQ and Spheris, but there are only a 300 employees? If that? Larger than a small MTSO, but nowhere near the volume of the big guns.  I also had an account that had mandatory overtime - mandatory, while others had no work, etc. Just wasn't my "fit", but that doesn't mean I'm a job hopping loser MT. Quite the contrare'!  So, lighten up on the poster who has graciously told you over and over that he/she doesn't want to post details, and get off your high horses!  One can get bucked off easily when riding too high! Or hit in the neck with a branch!
why does this matter so much to you? Are you personally involved or affected?
It seems like you are being vindictive.  This was all 15 years ago but you are dragging it up over and over.  Perhaps you are jealous of how she turned her life around. Have you never made a mistake?
Past posts said they involved the owner. nm
s
Tapes? So there is shipping involved too? Yikes nm
dd
MTSOs are the bosses; MTs are the employees. There is no friendship involved. nm
nm
I think I would not stage an accident where a rope around my genitals was involved. sm
Obviously, I wouldn't be around for the embarrassment, but you'd think he'd think about his family.  I am sorry he is dead ... and really sorry that it happened under such freaky circumstances.
No, we did not give out information. No court order involved. sm
Obviously, TT was able to look at the information provided in the posts and determine who they FELT were making the posts.

No information has been given out by MTStars on this situation whatsoever.

Move on.

Moderator

They are cruising for a bruising! I got a check from another co when the labor board got involved
NM
I completely concur. Find a good one, or move on, quickly. No loyalty involved. The don't sm
have any to the MTS.  NONE of them.
Becoming certified, anyone know if there is more money involved in being a certified MT versus non
certified.
THANK YOU FOR YOUR RESPONSE

I'll stick with MQ too!


just got a response from BLS....

their MAXIMUM line rate is $.05 gross line...... so much for that.


In response to you.....
Actually I just had my husband come and read the these posts. He is laughing HIS ____ off!! We know how much we make. It still blows my mind some people actually think this is not possible. Maybe you would not be ROFLYBFAO if you actually got some initiative and pounded pavement to get an account like mine. :)


Did you ever get a response...sm

I have not heard anything back. 


Thank you for your response...(sm)

What kind of platform do you type on?  Is it strictly internet based or do you have to have C-phone, extra phone line or other equipment? 


Thanks Again!


No Response From Them
I sent them a note and told them I was interested, but wanted to know what the company name was.  Haven't heard back.  Will certainly write this one off as mysterious.
You actually got a response?
It took them a month before I heard anything after I quit. Until then, however, I was still getting the emails and such. They will send you shipping labels for the equipment.
Response to Asking
As far as I can tell from the paperwork I received,
it didn't look like they did medical, just legal and general, but I could be wrong. Let me know if you decide to go ahead with them. I'd be interested in knowing how they are to work for.
Thank you very much for the response.
:-)
Thank you so much for your response
am very concerned about my future there.  I have decided to leave, but am very nervous because I have no income to fall back on.  I want to work for a company that is not so strict on scheduling, will let me type extra, and I need medical benefits.  I have lots of experience. This is a tough one.  I wish MQ would not have changed, I used to love it there. 
response
You have no clue what my background in. I have years of acute care experience. I've also had my own accounts and had IC's work for me. HyperType's QA people had absolutely no problems with my work. The owner wanted me to stay. Tech support had no problems with me, and I basically had no problems with them. The problems with HyperType are solely due to how the company is run. And yes, I was one of their top producers. So, don't make assumptions that people are just full of sour grapes or pissed someone off. There were legitimate reasons why I left HyperType. I'm not going to state all the details here. I did state some positive facts about HyperType, by the way.

Not every company is a good fit for each MT. Explain why the majority of MTs working for HyperType choose to work such minimal lines per pay period. If HyperType was so wonderful, had so much work, if the platform was wonderful, if the work created such great line counts, everyone would be working tons of hours for them each week -- not so.
Thank you for response....LM....

.....Could you tell me how flexible they are when it comes to putting you on accounts?  My absolute favorites are Radiology first and then Neurology second.  These are the accounts I would want to do.  I absolutely detest OPs and would not want to do these at all.  Would they be able to put me on the account I want?  Also, what is their pay rate? 


I too have worked in the hospital setting and at-home with several different companies.  I was happy with my first at-home company (Edix n.k.a. Spheris) until they sold the company and everything changed.  Since leaving them I have been working (if that's what you can call it) with InfoPro as an IC.  The work is never there ( example:  I only made $6,000 last year).  I won't get a paycheck this pay period because there hasn't been any work available.  I absolutely cannot make it like this and desperately need to find another job.  One that I know I will have the work available and also one that I know I will be typing what I like and not have to force myself to try to type what I don't like. 


My only problem is that I don't have a DAC-126 or C-Phone. 


Thank you again for your information and help, it is greatly appreciated.


My response is below.
x
No response??
Not sure who you are but perhaps you should contact them again. They recently had a posting on the MTJobs board.
Got my response.
It was in the form a a really stupid form letter. Anyway, I wrote back to them in case anyone needs or wants ideas on what to say:

I appreciate the form letter.

I will again restate that I do not affiliate myself with physicians, hospitals, clinics, transcriptionists/transcription companies or organizations that support offshoring American jobs in any way. I know where the industry trends are going. I have been under bid, laid off, fired and downsized due to offshore entities that promise work for as little as next to nothing. It is not right that we should be forced to compete with that, and the organization that says AMERICAN and MT in the title should be advocating for the American part and not going over to shake hands with those offshore who are going to end up taking the jobs away from here.

In Response
I've been watching the comments fly by on this board about my company in amusement. Everyone has the freedom of speech, but when it comes to calling the owner of Shapin Medical Transcription (me) names and implying that I give my clients less than perfect reports, I have to step in and say something.

No one knows how I run my company. We have 3 tiers of QA so reports go back to our clients perfect. It is in our contract with our clients that they don't pay for reports with errors and to date, after nearly 10 years, we have credited our clients less than $100 for errors.

We are not a large company, but we also are not small. We have nearly 150 very happy clients who refer new clients to us all of the time (of course they get a nice credit on their invoice when doing so, but that again is something you know nothing about, how to run a business.)

If you apply with us and don't like the pay offered, by all means turn us down. No one is forced into a position with us. The QA and MTs that do work with us are, for the most part, happy. They enjoy the work and no one is complaining about their paychecks.

We are hiring more QA people because we have a lot of new clients coming on board over the next few weeks, not because our QA people are leaving. Again, you make assumptions on something you know nothing about.

And yes, we do outsource, to India, to the Philippines and we have American MTs. Our overseas MTs don't complain about having to work, they don't ask for time off every other day, they don't have excuses for not turning in their work within TAT and several of them produce client ready work. Our offshore MTs pride themselves in their work and turn in the best quality they can, unlike a few of the American MTs we’ve had that turn in less than perfect work, don’t take direction and refuse to change bad habits, and ask for more work just to make more money.

I am asking the contractors that work for us to refrain from making any more comments, but since it is a free country they are free to do as they please.

I will NOT respond to any responses to my post. I do have a company to run, a family and a life and don’t have the time that a lot of you seem to have to live on this board.

Juliann Shapin
Owner/President
Shapin Medical Transcription, LLC
let's try this response again - sm

I keep trying to post a response, but for some reason it won't post. 


I know a couple of people that have worked for the company - they were newbies.  They said it was awful - low pay and LOTS of ESL doctors. 


HOwever, I'm assuming that you are new to the industry, and this is a company that does hire newbies.  So you might want to use this as a learning experience to get your feet wet.  Or you may want to try a local hospital or clinic - I found that to be the absolute best experience around - because I had the help of other transcriptionists around me to ask and for feedback.


Thanks for the response
I realize for the 401k you have to be there a year, I was wondering if the company matched a percentage. I agree that most of the National companies abuse MTs, especially as far a pay goes for good experienced acute care MTs. The only option I see is going back to IC work. I did that for over 10 years, no paid vacation, no retirement, none of the perks the larger companies can offer. I'm so tired of looking for that perfect company, or even one that comes close, I guess it really just doesn't exist. Thanks for your input.
RCR response

Just stay away from that company.


I applied one time and got a call from the owner.  It was not the job that scared me away, it was him.  He told me how he was taken someone to court about who knows what but I wanted nothing to do with that kind of thing.  Imagine someone calling to offer you a job and having to hear that non-sense.


 


Run, run stay away is my advice to you!


my response was much different
I've had BS for months with no problems. It was explained to me that as long as I hung up several times a day, the 5000 minutes started over each time. The limit is for autodialers. I specifically explained my situation and recorded the phone call in case I needed it in the future.
I got a response
from Debra Mcnair for the vet ophthalmology but I did not have any prior experience in that field.  it sounds like she was looking for a lot of experience right off the bat for it.  Good luck.
Response

Several of us working there thinking the same thing.  It is a pattern and has not changed.  Several looking for other positions, but I think it is the same all over and nothing done about cherry pickers and never will be.  As long as there are in-house (hospital transcriptionists) it will continue and then you get the message that they are the client, but yet it is all outsourced to Keystrokes.  It is hard to trust or believe anyone in this business anymore, they are looking out for themselves. Just be sure this is what you want to do and don't give up something good for something you think may be better.  Wouldn't it be interesting if companies started giving their turnover rates? 


No response either
I also have 10+ years' experience and they never contacted me. They probably had a TON of responses all at once.
response to your

I was trying to stay within the guidelines of the original question which included being realistic. I think line rates should be at or above the level they were 10 years ago (I know . . . lot to ask). However, if the MTSO is working with a specific amt of dollars, the MT willing to slog through the difficult and slow dictators should be paid a higher line rate than someone transcribing ERs or appendectomies and C-sections.  I disagree with your statement that everyone is highly skilled. I could train high school students to transcribe ERs in three weeks that would be every bit as competent in them as someone doing ERs for 20 years. It is a narrow skill set. Don't let your ego get in the way of the facts.


 


 


 


 


Thanks for your response. I know not everyone's
experience is the same and I got a pretty good feeling from them, so I have accepted a position. Thanks again.
Response

I started out in ER but quickly transitioned to acute care.  I miss the ER - there are so many more normals than in acute care unless you get lucky with the op notes.  I will still get asked to do a chart here and there if they need a stat on ER.  They have good audio files.  I have never had a problem meeting the line count requirement for ER or for acute care.


Yes, they have a radiology team. 


No, right now you cannot access past charts, but they do have sample files/charts that you can refer to, and you can ask for a copy of whatever chart you have typed that you feel you would like to have for future reference. 


I have never gotten a response either.
Always seems to be the same sort of posting as well. 
I got a response,
 replied with a question and hopefully hear back from them but that was just today.  Sounds like a good company.  i like the fact they pay every week.  heard good things about them.
Your response
No, that just means that I cannot speak for anyone else. I will give you my particular situation. On my primary account, I type in Microsoft Word and use a VXP Player off the internet to obtain work. I type letters only for a cardiology account. I average 150-200 lines per hour. I just started my secondary account on Meditech but have only been training and not typing, so I cannot answer. The platform seems simple enough. I hope other Keystrokes employees are able to help you with your questions! Good luck to you wherever you choose to go!