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I am so dang frustrated!!!!

Posted By: anon on 2009-05-19
In Reply to:

Whatever happened to the customer is right and we will do whatever it takes to make you happy?


I have now been on the phone with Vonage for 30 minutes and this is my 3rd phone call in as many days.  I changed my billing information this weekend and when I did they put 2 test charge holds on my account of $15 each.  Now my bank says they cannot release these holds, that it has to come from Vonage.


The first call, they told me within 2 hours they would have it released, to check back my account.  The second call, the same scenario.  Let them check with that department, please hold..... yes, they will release your money immediately.  Now, third call and I have this very irritating woman with an American name (which of course is not her name since I have to listen very carefully  to understand a word out of her ESL mouth) who keeps informing me there is nothing to be done and she is sorry but a supervisor is not available and she is so sorry, but no supervisor is available and if they were available they would still tell me that there is nothing they can do for me... put me on hold, play elevator music, answer again and say, I am so sorry, miss, there is noone available to take your complaint other than myself and if there were,,, blah...blah... blah


Even if.... even if.... I am sorry... as much as I want to....



 




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Dang vet.
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No...worked it off playing my son's dang (sm)
My son just got the Nintendo Wii. If you're not familiar with this contraption, you actually go through the motions.

I played tennis and bowling all day long TG and I am SO sore!!! My right arm feels like it's about to fall off. Every time I reach for my mouse, I wince...

Yeah, been doing my fair share of grazing... will work it off at the mall lol ;-)
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What are you doing putting up with this!?! WOW!!!  Are you kidding?!?!  Abusers isolate their victims, cut them off from their family and friends.  Climb a giant ladder and STAND UP FOR YOURSELF!!!  You and your sister are free to do as you please.  This piece of work you are married to (and whose emotions you have obviously tip-toed around for ages) is going to have to get over it.  He's obviously ashamed of something, his home, his lack of employment, himself.  I cannot believe you have put up with this for ages --- grow a set and use 'em!


I hate it when the dang computer wants to....sm
show its a$$. I have had the same issues with either the computer or internet connection. Sure does put a damper on your income.

I know the fustration of a car not passing inspection. My previous car, a VW Beetle, had tinted windows, and they were over the legal tint. SOoooo, nobody would give me an inspection. I paid $250 for that tint job and I loved it and said I am not taking it off. My bug was white and the dark windows just set it off. So finally we found a place that gave me the sticker. YAY!! But I don't have that car anymore. Last year I got a new car and I just sold the bug. I don't have tint on the new car though. And if I do I won't be getting past the legal limit.
Look at the bright side, at least the car is paid for. No note. It does suck you had to take it out of retirement.
If I can recommend one thing. Read The Total Money Makeover by Dave Ramsey. It won't solve your problems overnight but if you follow his advice it will in time. I know people who have and it works.
Vent all you want. I know how it is to need to vent. But beware some people on here can be pretty rude sometimes. I have experienced it myself. ;)
I meant "they're" - dang it!
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Dang it! I can't get the X-files tune out of my head now!! (nm)
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to frustrated QA
Maybe the hostility from MTs is really resentment for your arrogance. You seem pretty condescending in these posts. Just because you have a QA position does not mean you are an expert in the English language or in Medical Terminology. I've gotten plenty of feedback from QA people that was wrong. The road runs both ways.

Frustrated with IE7 SM
Someone mentioned making sure IE6 was uninstalled. Well, I couldn't find any IE6 to uninstall. It is not there, yet that was what I was operating on. I installed IE7 again to give it another try. I started having the same problems and decided to uninstall it again. Well, my computer freaked out! I couldn't get on the internet at all. I finally was able to get through windows update back to reinstall IE7 again. It worked great again, other than the problems I was having. I went over and downloaded Firefox. It's great and I am loving it. Plus, it is more secure than any IE program. Anyone having problems, I would suggest this to you.
just frustrated
Because they said the only thing they could do was charge off as a bad debt. It was crazy. The reason I was working three jobs is have you ever fallen behind? Have you ever made a late payment? Well, guess what, the charges are amazing when you miss a payment or make a late payment. It all added up. I actually have them paid off, or finishing paying them off, they just show up bad and bring your score down . . . it's crazy. They stay on your report for like 7 or 8 years. So, just venting, I guess . . thought maybe I could find someone in the same position and share . . .
Frustrated? Where did that come from?
I was wondering why, seems in the last day or so, the ongoing preaching regarding every post. I am sure same person because the posts start with re:, same picture inside and closing with scripture. Not frustrated, just sounds like a broken record to me, over and over and over and you get the picture. I am not offended either, lived too many years for that.
Dang it, my posts keep automatically putting anonymous....sm
It is me though.
Dear Frustrated:
First let me say I'll keep you and your family in my prayers. I hope he comes to his senses and makes the right decision. I hope my post doesn't seem harsh, because it is not meant to be and I hope it doesn't come across that way.

Wow, I guess I have to consider myself lucky. I'll tell you my story, but I guess my advice would be to suggest the Army if he wants to switch schools. If he thinks he is miserable where he is at now, he could try being a soldier, going through boot camp, being away from family and friends, eating MREs, working 16-hours days with no time off, not being able to shower, sleeping in a ditch, etc. Once he puts 4 years in he could go to college on the GI bill.

When my son graduated from boot camp we went to his graduation at Fort Leonard Wood, Missouri. One of the speakers made a statement and I find this is so true. His statement was, "We've managed to do in 9 weeks what you've been trying to do for 18 years."

My son was always a good kid too, never into any trouble, but now he was a man. I could see the difference already. We took him out to dinner and he was calling the waitress Ma'am.

My son left a week after high school graduation for the Army (his choice, certainly not mine, I didn't want him to go). He spent four years in the Army, 3 of which were spent in Germany. When he joined he received a $5000 sign-on bonus. He managed to travel to 25 different countries while in Europe. At the end of his 4 years, he had saved over $20,000 for college. He is in his 3rd year of college now and has taken the maximum number of credits that is allowed and he will graduate in May with 2 degrees, having completed that in 3 years, not 4. His first summer between years 1 and 2 he worked as an intern at a law office, contemplating becoming a lawyer. The second summer between years 2 and 3 he worked for a gas company changing gas meters in the sweltering heat. Soon he'll be done and off to grad school. He's been on the dean's list each semester. The only contribution my husband and I have given him towards his education is a new car to drive and we pay the car insurance. No cash, never paid for any books, never paid a phone bill, nothing, well, except for maybe some treat boxes with food, but that's it.

If you are contributing a significant amount to his education or upkeep then you have more power to dictate to him what he can/can't do regarding the phone bill, what you expect of him as far as grades, etc. I agree with you that if he decides to switch, he is on his own.

We as mothers tend to have the soft spots whereas fathers are more hardened. I can't tell you how many tears I've cried when my son missed his first Christmas home and missed celebrating his 21st birthday at home, had to go to Kuwait, etc.

We do have to let them fall sometimes and see if they can get up on their own, just like when they were toddlers learning to walk.

You should not feel like you are to blame for anything that may happen because of the way you raised him. We have no control over the influences of others on our children. We can only hope their upbringing is still deep rooted in there somewhere and they will make the right decisions. They might make mistakes, but they will learn. We cannot make all of the decisions for them or keep them from making mistakes or they will not learn from them.

I hope everything turns out okay for all of you.
Thank you, but I'm so frustrated tonight
as my daughter just came in crying (it's way past her bedtime) afraid that she's going to miss her advanced-math class that she's in because they do group work and there's really no way to make it up once she misses it. This kid even goes to school SICK because she doesn't want to miss school! She's a type A personality, minus the chit-chat.

I never thought I'd have a kid beg me to sign a paper that tells the school to paddle her, but that's exactly what she wants. How do I argue with her when she doesn't want her grade to be affected?

I went through their school handbook tonight with a fine toothed comb and see that indeed corporal punishment versus ISS is the choice in frequent tardies. I've heard rumors that the principal of her school is not very friendly, so I'm really not excited about having to discuss this with him (I'm having a few mini-crises myself right now, and with the holidays, this really is stressing me out).

I want to take the simple way and just sign her paper, but then I don't know, is that really the right thing to do? Probably not.

Calgon, take me away!
You must be totally frustrated
I'm not from your area, so sorry I don't have any recommendations (although I did go to Daytona Beach when I was 18 years old for a vacation - loved the beach). If I ever have to go to the doc I don't think I would ever tell them I'm an MT (mainly because of what you just said above). I would go without telling him what I do, listen to what he says and then if you don't agree I'd tell him I want to get a second opinion. Or if I was bold enough I might ask him who he sees when he is sick (or what he takes so he doesn't get sick because the attitudes of the docs suck). Kind of reminds me of the movie about the doc who got sick and found out what it was like to be a regular patient with nobody paying attention to you or giving you the answers you want.
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Frustrated with eye doctor!
I'm so.... grrrrrr.... don't have a word for it. I have been waiting for an appointment with my eye doctor for weeks. The office was booked solid, but I thought I had a lucky break yesterday when they called saying they had a cancellation, and I could come in today. Great! My glasses and contacts are way too old, and I really need new prescriptions. I was so happy to speed up the process... I thought.

I went to the office and arrived 5 minutes early. Completed all the paperwork, etc., sat down and waited and waited and waited. The waiting room was packed. One woman sitting next to me made a phone call on her cell, and I overheard her saying that she was going to find another eye care provider because of these waits. This was only my second time at this office, so I really don't know if this is the usual situation. But I thought I'll just see how it all plays out. One full hour after my scheduled appointment, I still hadn't been called in. I went to the desk and asked if I'd be seen soon. I was given no explanation, but was told that the doctor would be calling me "soon". I know a brush off when I hear one! I waited another 20 minutes, and this time I went to the receptionist and explained as calmy as I could that I had waited 1 hour and 20 minutes, and I should be back at work by now, yet I still haven't gotten in to see the doctor. I told her I was about to walk out, and you know it... she told me that they bill $50 for canceled appointments. My jaw dropped, and I said "WHAT! ARE YOU CRAZY?? I WAS HERE ON TIME." Several other people in the waiting room made sounds of assent, I heard one or two people say, "Me, too!"

Just then, the doctor came out and called my name. I follow him back, and I was definitely voicing my displeasure. He apologized and then explained he was the intern and would be doing the preliminary examination. SIGH. We go through all the history taking, basic exam, measurements, etc. Then he left and said the doc will be coming soon. Ten minutes go by. I'm fuming again. The intern came back and said he was sorry, but the doctor is "behind schedule", and moved me to yet another waiting area just outside the doctor's exam room.

I waited another 15 minutes to see the eye doctor, and guess what. He repeated all of the exam that the intern had just done. Now, I'm glad that the doctor was being thorough and rechecked all the intern's notes. However, I can't help but feel that I basically waited so long because the intern had gotten behind in the schedule, and I ended up being there for him to practice on.

Don't worry! I said all of this to the doctor. At the end of the appointment, he walked with me to the receptionist and told her to waive the co-pay, and he also made sure that I was scheduled for the first appointment of the day for my followup when my new contacts are in.

It pays to be a squeaky wheel, I suppose. But, since I had blurred vision for a while after having my pupils dilated, I couldn't work for quite some time after I got home. I'll be up late tonight working to catch up on lines.

Grrrr, grrrrr, and double grrrrrr.
Me again! I am so frustrated, scared, and upset over here. I'm sorry, but sm

my husband doesn't understand and my other friends homeschool (as do I), so I have no one to talk to about this. My 3-1/2 year old has been crying all day. What is wrong with him? Not crying, but unplugging stuff for my computer, unfolding laundry, taking DVDs and throwing them all over the floor.  So, I spanked him, yet again, and nothing is working. I sincerely cannot take this.  I cannot, I cannot, I cannot.  I have to put him in a program somewhere.


I am crying so hard right now because my husband and I are both advocates for homeschooling and having the children at home. I am suffering having to spend the majority of my day spaking and disciplining an unruly child which gives me no time to homeschool his brothers.  They (the other brothers) hate to see their little bro get into trouble, but what is one supposed to do? There are 3 of them and 1 of me.  I just lost it a few minutes ago as he just started tearing things up again. Here are the options: Get rid of every single electronic thing in my household (including my work computer), tv's, Playstation 2(which is 10 year old brother loves), and everything else and go back to the days of old where it was just mom, kids, and dad at work.  I'm seriously thinking he is just too distracted and can't help it.  OR solution #2, put him in daycare somewhere (this makes me cringe, cry, sob- because he will be just a number there (I know - I worked for one for a long time - I don't care what anyone says), or in a pre-K program somewhere, but around here they only last for 2 hours (GA). I know, because I've checked.


Anyone else with similar situation? I'm thinking of putting them all in school so I can work since I have to work. Our expenses outweigh husband's income. I must work. I only work at night,though, so that isn't an issue during the day.  I am at my wits end.  I know if I work, though, a lot if it will go towards daycare.  But inside my head and heart, I can't take this. I don't know why, I just can't do this anymore.


Frustrated by Google map route? Solution
I was just playing around with a route that Google map gave for a particular To and From location, and was frustrated (as usual!) with the illogical-appearing route it chose.  I never knew you could click on the map and have the option of Change Route appear, but you can!  You just drag the mouse to the route you'd like, and it will reconfigure the way you want to see.  NATURALLY the route you chose really does turn out to be shorter in distance and time.  Problem solved! 
I cannot believe the nastiness of certain frustrated, workless people...
Before responding to a comment, GO BACK AND READ THE WHOLE THREAD, THEN M A Y B E YOU WILL UNDERSTAND B E T T E R !
I get frustrated by the double standard they use when judging people. They let certain people go sa
What do you think about the voting process?