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Account inquiry. sm

Posted By: Anonymous on 2008-10-02
In Reply to:

I know that I should not probably ask this on this forum here, but was wondering if anyone knew which transcription service now has the Palmetto Hospital accounts out of South Carolina.  All I was told was that it went to a company that has solely ICs.  Not sure if that is true.  If you can tell me, I would appreciate it, but yet I understand why you might not be able to divulge info.  If somebody could just shoot some hints my way, maybe I could figure it out. 


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inquiry
can you help me?how did you start working as an mt? how did you get a client? Im a newly grad. and want to have an idea on how to get a client for mt?Or maybe you can help me to refer to some of your clients. thanks.
Inquiry to A Little Less
I am a bit curious. I have been in this business for a very long time and I have never found a company or service that would pay any where near $30 an hour nor let anyone achieve the lines for that rate of pay. Willing to share? Thanks.
I saw that ad also. Sent an inquiry. Never got a response.

Another Cobra inquiry
Does anyone know how long you have to be on the insurance to qualify for cobra. I did have a lapse in my prior coverage but have no pre-existing conditions so wasn't worried. Have now had the insurance at my employment about 30 days but am thinking about leaving, does anyone know if I will be eligible for Cobra?
You answered somebody's inquiry

a few weeks ago about my company and it sounded as though you were a current employee. 


Hey, it's okay to vent.  I know it must be frustrating. 


I'm glad I have not had to buy a BOS 3.  That would make me mad.  They are waaaay too expensive. 


USB flash drive inquiry....sm

Would someone enlighten me?  My teenager came home with a printout for a school project and the teacher wants the projects turned in one one of these keychain things.  I have no idea how to do this and if I need to buy anything extra for my PC.   How does this work?  Do you just plug it into your PC and are able to save data right onto it or are special programs needed?  The more I searched on the internet the more I couldn't figure it out.   I've already e-mailed the teacher asking that she be allowed to bring the project in on CD as we're pros at that one and I really don't want to spend a dime for some goofy teacher's request...but just in case.....   Thank you


Cost of living inquiry $1800/mo. (sm)

That's only electric, heat, cable, and mortgage.


Add in insurances, life, health, car etc. and you're talking  another $1200 more. Hubby drives a 12 year old PU truck and I drive a 13 year old car. BUT, 4 more years for our mortage...yippee....but it should have been paid off in 1991. Remortgaged so we could build a larger place. Still not finished with the house and it's been 11 years. No time, no money left over to finish. That's okay. I can deal with that.


Prior wedding inquiry update...sm

 Previously I had posted on this board  as my fiance and I were trying to figure out how to handle letting people know that we don't want any wedding gifts (we each have a house and don't need material things as we're giving away tons of stuff with merging the home) but had chosen a charity for anyone who would like to make a donation in our honor.


 My maid of honor and a couple of friends decided to host a party for us and on the invitations put on there that in lieu of gifts that we were requesting donations to a children's charity that we chose because of the reputation of spending the money wisely  and being well known for its work.  


This has gone over very well with the invitees.  I've had many of them call and e-mail me or my fiance saying that they thought this was a wonderful way for us to help others less fortunate and yet celebrate our upcoming marriage.   The charity  agreed prior to our announcement to not pester these people afterwards with mailings and is simply sending those that send a donation a thank you card, and then they're sending me a weekly list showing who made a donation and their address, but not the dollar amount as I don't care to know what they gave. 


So... for future brides that don't want gifts  I suggest doing what we did - it's a win for the charity and lets the family/friends that wanted to do something special do this in a way that we chose (and we aren't stuck with household items we don't want or need!)


Survey - inquiry minds want to know - how many lines...sm
can you normally type in a 6 hour day?  Not your highest, your average please.  I know there will be specifics, but base it on your average day, average dictator, average workload.  I am very curious to see what everyone else can do.  TIA
TENS unit inquiry minds want to know:

Just wondering if anyone has a personal experience using a TENS unit they could share.  How long do you use yours for, if you find relief that you forgot you could have, etc.  As a chronic low back pain sufferer, I’m looking forward to getting mine on Tuesday! 


Thanks


The "New Enlightenment, a Journal of Social and Metaphysical Inquiry?"
Could you please find a source that is more reliable than a bunch of loons espousing conspiracy theories? Then I'll listen.

While we're waiting, I'm going to save this site for when I need a little entertainment. Thanks! Really!


What is the difference between an acute care account and a multispecialty account??..nm
nm
I've never had a problem switching from account to account.
The problem I had was being switched too soon. If I don't get one account spec solidly in my memory with QA feedback on mistakes before starting another, I get confused. The other problem I had with former jobs was inconsistent QA. One person tells you one thing, another person tells you another.

Lately, I don't have a problem with it. Right now, my binder has 8 account specs (some I've never had to use) and I'm picking up a new weekend job for a while. The terminology and report formats stay basically the same. It's just all those little preferences. LOL
what is your account and specialty on the account?
no one is watching. tell us all about osi.
Look, if I were on an account that
kept me sending more blanks to QA than was allowed to qualify for an incentive program, I would ask for another account or get with a different company.

I've bid off accounts before; I've also changed employers because of this problem.

I've been there. It's not what I wanted so I fished until I got the catch I wanted.

As well, if your dictators are dictating on cell phones, that can be a real source of contention with HIPAA guidelines and they should be reported. I report that when I run across it; I also tell my supervisor I won't do that physician again if he is dictating on a cell phone. I've never been given a problem with that.
Second account........sm
Does your company base full-time status on line count or on hours?  If line count, it doesn't matter if you do the work in less than 8 hours.  You're still holding up your side of the bargain and you have every right to refuse to work on a crappy second account.  Just tell them you've decided that your one account is enough and keep your second job.  Same goes for the post below stating co-worker is avoiding taking on second account.  Unfair?  I give her credit.  She's a survivor.  We're not the ones who started the game.  But many of us are quickly learning how to play. 
If your account uses the BOS ...>>>

you use numerals for all numbers (and the old way is to spell out numbers UNDER 10).  The BOS says to use numerals for ordinals; 10th, 2nd, etc.  BUT, many accounts have their own preferences, so why don't you check to see what yours wants?


 


My own account

My own accounts been doing them for over 4 years, it is just one office person that says anything.  I think that she was having a bad day last week and we about went on a minor screaming match with each other not only over this but some other things.   So will let things calm down, check and double check to see if I can figure things out but without showing me, I am in the dark like I explained to her.  When nothing comes back you think all is great.  


 


 


I don't do any of that. I have each account in a SM

separate folder on Word and I just click on the appropriate folder. I do 4 hospitals in one state and two more, plus a local.


I never have gotten anything mixed up that I know of.


Take the account and run!
You really need to ask? 
I don't know anything about the account
I am considering an IC position and want to know what is an average rate. I have 9 years experience as an MT and have only wored in a hospital.
Keep that account @ .12 cpl
Keep that account (tell them you will meet or beat the competition). Don't say another word, just keep sending out advertising brochures, etc., until another higher rate really needs you, then tell these cheapskates that your accountant has informed you that not only are you losing money but it isn't fair to those others who do not question your charges nor would they ask you to "cut your rate." I've been in this situation and it has made me very depressed but that's the way these others work, they will undercut you for 1/4 cent, done to me by "friends". Just go along to get along and then you have every right to be the "dumper" instead of the "dumpee." Treat them like a bad boyfriend, until a better one comes along. Had this done to me many times and my only regret is that I let it affect me financially, I used to take the "moral high road" and now I take the "me" high road. If they are thinking only of their wallet, then you should as well if you need the money. Hope this makes sense. Most likely it isn't the docs, just someone in the office trying to say, "See, I saved you some money, so how about a raise?" Don't let them spoil your business accounts receivable, just hang in there and smile a lot.
You must be the OM at this PIA account. (nt)

I am getting .08 on one account and ..sm
.085 for the other acount I work on.
One account, can get only...
250-300 because they are obnoxious.  The other account, can get sometimes over 500 lph.
Usually, each account has a
prescribed method of formatting and if you work for a service you should get all of the specifications for formatting in a document when you start working a new account.  Inhouse, asking the manager will get you the information you need.  It is purely a subjective matter with each and every account; however, AAMT and ASTM are working on best practices in dictation and these of course would include a standardized formatting for all medical records .. making it eaiser for all of us to do our jobs and then ultimately find information in a chart.
I have been on my account
with 15 doctors for the past two years, but I am sure someone else had it before I did. We are about to get a new one in August, as well. I am sure you have just about everyone else beat though.
Pay Pal Account
I have a dumb question regarding my pay pal account.  My new employer pays through Pay Pal.  I do have an account that I've used only for ebay transactions. She's asking for my account number.  I can't find any information in my account as to what my account number is?  Does anyone know what that would be?  Does she want my bank account number associated with my Pay Pal account?  Sorry, I told you this was a dumb question.  TIA.
I have a second account sm

You should never work for only 1 company.  I learned this the hard way.  It's always good to have a backup.


Come take my account
First I get "Mrs. Ed" who talks just like Mister Ed and now I've got a dictator that sounds just like Granny from Looney Tunes.  Gives me a little laugh now and then, guess you gotta look at the little things in life, or you'll become a looney tune! :)  I pray next week is better for you.
If you want an account,
go out and honestly bid for it.....don't "steal" it from your MTSO!!!!! That is just wrong. Bidding on accounts that you don't know the MTSO is a different story. When you take an account from the MTSO you are an IC for, that is "stealing" and you'll get yours when you get to the pearly gates...if you get there!
Nothing really if you want to keep your account. sm
sometimes as an IC and in business, you must compromise. Looks like they are dictating the way they pay. Hey, it would be worse, you could invoice and not be paid for 60 days or longer. So, you will just have to adjust.

own account

I took a small account a few months ago. 3 docs, I do 2 and 1 has his own MT. She is an employee but we cover for each other for vacations. It is lucky they have that other person and they are flexible when I go away (rarely). Some accounts might expect you to find your own coverage. I have had problems with them not paying on time. It's not their fault, they have a large institutional accounting office over them. But MT is my only income so it has been a problem. Make sure you have a cushion in your checking account or whatever that you can live off of if you don't get paid for a while.


Another option might be an IC position if you can find the right one. I also have an outside contractor position with a local hospital that has employees, but I charge them like a service and they make no demands on my time.


Something to consider is how much time you will spend doing administrative things like billing, recordkeeping, marketing, answering emails, picking up tapes if applicable, traveling for interviews or training if you will be working on their system. I find that stuff eats up a lot of my time.


You might want to consider a 30-day trial period in case you dont like them. My account turned out to have a crappy dial-in system, they expected me to fax every report 1-4 times, and they eat up my time with emails and phone calls - each doc has his own secretary and they have another MT and they all tend to call me for things they don't need to bother me with like I'm an employee. Instead of telling them to find one person to deal with me we agreed I would charge by the hour instead.  I have no problem telling a secretary who calls me at 7p I will take down the info and call her back during business hours unless it is an emergency. It is hard to anticipate those things hence the trial period.


New account
Hi everyone.  I was wondering if anyone had any advice on how to convince a doctor's office that they need transcription done when they haven't had it done in the past.  This is my first big meeting on my own and I am nervous about what to say.  I have other accounts, but I never had to convince them because they were already using transcription.  Any suggestions would be helpful and appreciated.  Thank you in advance.
Looking for your own account?
It has come to my attention that Travelers Insurance worker comp claims in some states are off shoring their transcription.

Contact your local offices and offer your services. I also know the pay is comparable to ours - (I have been contacted by an off shore agent to handle this for them ) - imagine work off shored only to be sent back to us to handle.

I will be starting with Charlotte NC. - Who is with me?
If you have an account
where you get the same doctors who repeat the same things you can make a template and not have to type anything or just edit a little. Around 15 years ago, I had a great job with a chiropractor who would do a 5-page report and all we had to do was change right/left and some range of motion measurements. Easily made $45-$50 an hour with him as part-time employees. Some people are also really good with Expanders like Instant Text. It really depends on your account. I have a huge hospital, too many dictators, too many bad dictators.
I would do what the account wants, sm
they are the ones signing my paycheck.

Do you really think every health care provider or facility is compliant?
Using it currently on one account.....
don't know what version it is, but it does not use Word. It offers a spell check at the end of the report when you come to send it. It does not highlight misspelled words while you are typing. There is no word expander/macro program with it, but I use SpeedType with no problem.

All in all it is simple, I have no footers/headers to worry about. I navigate through the demographic screen using ENTER/TAB/arrow keys. With the help of SpeedType I have to enter the dictator's name (4-letter code), MR #, date, pick the exam from a drop-down list and then type the report. F12 brings up Spell Check only if there is an error, sends the report, and files it. After a few reports you can get the rhythm down and move right along.
I have more than one account.
By more than one account, I mean I work for more than one person or company. I learned my lesson years ago when I got a $35 check at Christmas.
my account

I don't think my account now is any better or any worse than any others.  I have been doing this for over 15 years and basically 2000 lines a day has been my average for the last 9 years and during that time, I have worked in house for 1 hospital and for 4 different agencies. 


I just make good use of a lot of word Expanders and sit down and work and not answer the phones and talk to people and watch TV, etc.


Already there and above......own account(s). nm
x
Can you ask to be put on another account? Do they
xx
have account one day not the other
I would like someone else's opinion on this situation.  I started with a company last June that I won't name.  They sold out to another company in August.  I did clinic.  I had a general surgery doctor I did transcription for.  But for some reason it seemed like the work I got was leftovers someone else couldn't do or something because I would get schedules for the doctor showing patient's names and he was seeing alot of patient's but I am being told no work today or something like that. Someone had to be doing the work, right?  Then when they sell out to another company I get put on acute care, which I have never done.  (I dont think I mentioned that I was a newbie when hired, first job)  I get on there and it is this huge hospital with a lot of ESLs.  Very hard.  Well I dont think it was an appropriate account for a newbie.  Great experience but a little too difficult to start out with.  So then a couple months later they say do you want to help on the clinic account you had before?  Well when they put me on acute care I was led to believe they no longer had that clinic account.  Now I see they do.  So obviously they lied to me.  Well I start getting clinic a few days a week, which I love because that is what I am used to.  Then I get it everyday. Now they send me the work and yesterday took it back and obviously gave it to someone else.  If they had the work and I didn't do it someone had to.  Then I tell the supervisor I would really prefer the clinic work.  She says I will keep that in mind.  Then today which is a day we always get clinic work no clinic work again.   I can do hospital, yeah, but I get half the lines.  I know I should just take what I am given but why not give me the account or don't.  Not you have it one week.  Not the next.  I am new at this but aren't you supposed to get an account exclusively or is it just one MT do it one week another the next?  It is constantly switching around.  I feel like I am used when no one else is available to do the work.  But they don't tell me you are just backup on this account.  They lead me to believe that it is my account.  But someone else is obviously doing the work and I am getting what they cant do.   
Sorry - own account
I would not do it for that amount if it is your account.  I would say around 12 as I do 12.5 with pick up and delivery and printing. 
you probably need to ask what the account wants on that one.
and is they says it doesn't matter...then it does not matter.
IC account

 Boy this sounds just like an account I used to have.  I would go pick up the tapes- “Oh the Dr did not dictate”  or “ Oh the Dr took the tape home”.  They never gave me a list with names.  I was always searching my database for the last names, etc. They did stress tests and never marked the names down so when the machine was running and the Dr would say the name, I would get the first or last name, once again, I would have to search my database.  I did this for about two years and asked about 5X please list everyone that comes in, etc on the list. They would do it for a day and quit, so I just left the name blank and did not care any longer. Obviously, they did not care to get me the information.  Oh yeah, I ever called the Dr 2x and asked her to please help me out and talk to them. It lasted 2 days.  For the tapes, I go so sick of driving and wasting gas, I called 15 minutes before they would leave to make sure there was a tape. I did this for 3 years and decided enough is enough.  I gave my all to the job and did not give 1%. It was not worth it. Some offices have no consideration of the transcriptionist.  They think this is not a "Job"-guess again-It is a job where we barely make money and then they are taking what profit we do make- I would try talking to the Dr and calling before hand.



Is that a MI account?
ic, 10cpl, California acct, live elsewhere.
put it this way - it's you or the account. NM
and transcriptionists are dime a dozen out there.
I have my own account(s). nm
x
If you want to keep this account sm
You need to transcribe the report and immediately forget it.  Wipe it from your memory.  Don't mention a single thing to a family member - don't even breathe  a single ounce of information - that would be in violation of HIPAA. I would not even tell your family you are doing the hospital - that may make them suspicioius and start asking you questions waiting to get a reaction. 
Once you get used to the account...
I don't think that'll be difficult, especially if you plan on actually working FT hours.

To put it in perspective, some FT with nationals are required to get 6000 week to be considered FT.

You may not get that at first, but if you work on the same account with the same dictators, you'll get up to that quite quickly.