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Serving Over 20,000 US Medical Transcriptionists

Anyone work for Sacred Heart or PeaceHealth as an account

Posted By: Curious on 2005-09-23
In Reply to:

Any advice on these I might need to know before I start?


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I was on PeaceHealth for awhile SM

For the most part, it was a very easy account.  There were a few dictators from you know where (like anywhere).  Just ask for several samples from each of those docs.  If you call the people working in the evenings, they were always very helpful when I needed a sample and would fax it on over.  The QA ladies are really great and very helpful, so do not by shy about asking them questions.  They know those few dictators are horrible and know most people have a terrible time with them.  I think you'll like the account.  If you go to the PeaceHealth website that have a really great physician directory.


Good luck to you!


Chickadee


Would that be PeaceHealth in Bellingham? nm
.
Same thing with nationals. You work all the time to keep the account caught up when others dont work
and then when they decide to put a whole lot of extra people on your accounts and run you out they could care less about how much you worked.
steady work...gearing up to start new account....but there was no work on Tues as it was a holiday
Be patient with your eyes open....
can you ask for another account to work on? SM
that's what i did. it was too much fretting over whether there was work.

companies won't wake up and stop doing anything. you will have to do it for yourself unfortunately.
You might not work on the account, but YES
x
I can work all I want. I don't have to account
for my hours. 
I work on an account that still has tapes and ...sm
it is a very profitable account. The line count is twice as good as several of the accounts I have that are digital. To each their own, but there are many doctors out there who do not want to go digital and you will find when they do you might just lose them to VR, as I lost a very good account to that because they figured out how to do it themselves. If the account pays on time, the doctors are easy to understand, and they pay you a good line rate then go for it, tapes or digital.
Well, I work for a national, but my account
is a big hospital, doing acute work. It was a heck of a way to learn starting off, but I know it will benefit me in the long run, just one of those days!

Closing in on my 2 years now, I thought about maybe applying at a hospital inhouse here that hires starting out at $20, but once you add all the expenses (not counting any deductions), you come out to about the same. It's just not worth it. It would probably be less stress considering I would work set hours instead of all the crazy ones I have been doing, but then you have to add in at least 2 hours of drive time to that each day. It evens all out I suppose.
The company I work for has one account
that does not want IV at all. They have programmed their VR software to expand out IV, much to the consternation of cardiologists when they dictate IV conduction time and the MT doesn't catch it.
Is it possible some of the account work is going overseas. MQ does offshore you know.
:
I agree, it depends on who you work for BUT also the account
and how long it has been on VR. If it has been on VR for a few years, piece of cake. If it is just starting out on VR - tedious work, low pay as it takes longer to edit than to just transcribe it.

I have been doing VR editing for 4 years now with an account that has been on it that long also...can make up to $50 an hour, and some times as low as $30 an hour when we add new dictators.

Hope this helps.
Or why not hire an IC to work on the account under you? You found it
and it is your reputation and bidding that sealed the account, why not ask IC's to BID on it. You might find somebody who loves derm work and wants the money. Even if you only make 1-2 cpl over your IC it adds up.
I work on an account that just came back from India sm
They had an outsourcing company that sent their stuff to India. They were so unhappy, they brought the account back to be done by AMERICAN MTS.

But the poster below me is right, the government IS doing something, they are making it easier and more financially rewarding to go overseas. One day and sooner than later, the American worker will be so poor and so economically depressed that America will no longer be able to import goods/services from overseas because we can't afford them. By that point, we'll be gardening in our window boxes and stockpiling foods that we will no longer be able to have or afford.

The tip of the slippery slope towards another Great Depression.
Sounds like an account I work on locally
can ya try to focus on ONE thing.  I know I would NEVER go to this doctor.  He's not sure if he did a colonoscopy or an endoscopy???  Scary.
I work in Meditech for a radiology account and have no lag time. sm
There are a few things to try that might help. The first is to try to go through an NT connection if possible through their Citrix. Another is: Disable your virus protection, log in and re-enable the virus protection. I have found this solved my problem.

I am also answering your cut and paste question from your other post: It is HIPPA as the possibility of putting the wrong report on the wrong patient exists. However, I would go above or beyond your company's IS dept (they tend to be the most paranoid) and go to a production person such a Lead or Coordinator or even MTSO. If they are MTs, they tend to be more sympathetic and will often allow cut and paste when IS will not. If you are the only person experiencing this, IS is not going to be too diligent in helping. Worst case scenario? Ask for another account. Sometimes it is an account-specific, computer-specific problem, almost like putting the wrong size tape in a tape player.
work for hospital account - use lots of expanders - nm
x
Wasnt that a rip. They must have called every person on every account to work. I cant possibly
figure that mentality. PLUS we get nothing extra for weekends, nothing extra for  holidays ZIP. They overload the accounts and so we have no work. Why would they pay weekends or holidays when they play this game. Somebody is pocketing something but it AINT THE MTs. I hope every MT in that office inundates Mt. Laurel with complaints until they replaced the people that did this and not to mention their STUPID STUPID PICKY MQ point plan. That is a horrendous joke. Somebody up there needs to be removed and quickly.
I work an account where ESLs are better than the American dictators ever hoped to be. sm
There is bad dictation all over - you need to learn to cope with what is out there. Don't be afraid of the ESLs - you can only do what you can do, and for even American dictators, there is just no hope for the report coming out flawless if it is a bad dictator. I have 25 years experience, and there is just the fact of the matter that if junk goes in, junk is going to come out, and experiences helps with figuring out the words, but some words are so badly mispronounced, there is no hope of figuring them out. Blanks are inevitable, but that is why we have QA - they are the next level after the MTs get the rough draft out there. It pays to have a second set or third set of ears, and it is part of the plan - it is not all on just you to get it right on the problem dictations.

I work an account that the doctor names scare you half the death, sm
all foreign names, but the voices are pure heaven - very clear and good enunciation, even the one that have a tangible accident. I feel lucky to have an ESL account like that.

I know a PA from South Carolina at a hospital I used to work at that would bring you to tears. ESL is not necessarily a bad thing.

The national I work for usually offers jobs to the in-house people when they acquire an account. nm
nm
What is the difference between an acute care account and a multispecialty account??..nm
nm
I've never had a problem switching from account to account.
The problem I had was being switched too soon. If I don't get one account spec solidly in my memory with QA feedback on mistakes before starting another, I get confused. The other problem I had with former jobs was inconsistent QA. One person tells you one thing, another person tells you another.

Lately, I don't have a problem with it. Right now, my binder has 8 account specs (some I've never had to use) and I'm picking up a new weekend job for a while. The terminology and report formats stay basically the same. It's just all those little preferences. LOL
My heart goes out to you...

I know how painful this is...had to do the same with my 12-year-old Cocker Spaniel two years ago, and I still miss his presence so very much!  Your little sweetie will always live on in your heart, though, and I truly believe that one day you'll be reunited at the Rainbow Bridge.  As 'gh' posted, if you haven't yet, please visit Rainbowbridge.org...it's a wonderful site & has one of the most beautiful poems I have ever read. 


Please accept a big ((((HUG)))) & my deepest sympathy. 


keep him in your heart
Just wanted to tell you what you probably already know, the pain will get less and less with time. Keep your dad's picture nearby and talk to him when you feel the need. I do it sometimes and my dad died 31 years ago. I believe your voice will be heard and your heart will be comforted.


My heart goes out to you ... sm
I have two 13-year-old lab/collie/chow mixes, Sasha and Keesha. They are sisters, but from different litters. I will be facing the inevitable decision of putting them down before too long. They both have severe arthritis - one in the hind legs, and the other in the shoulder area. I give them medicines for it and lots of TLC, but time is taking a toll on them. They sleep a lot and stay inside in the AC when it is hot outside, and out of the cold weather in the winter as well. They really are my "kids" and I know they have been the greatest children I could ever have. They still greet me with wags and kisses every day. I know I'll miss that when their time comes.

As much as it hurts to have to make this decision, you have loved your dear one with the highest form of love you can give. God bless you and help you through your loss each day. It will get better with time. And, when you are ready, God may bless you with another sweet pet to love. No, it won't be the same, and you'll always think of the ones no longer here, but know that you loved your pet enough to not let her suffer needlessly. That is the truest form of love we can give. You were there for her and did not abandon her. When I think of the decisions ahead of me with my "kids", I know that is what will enable me to love and take care of them one final time. They will always be in our hearts.

God bless you and give you sweet memories.
My heart goes out to you

You and your husband both sound like wonderful people but he has an unfortunate illness that only adds to the real problem I am sure. Some people do not truly understand mental illness that it truly is an illness and the person that has it is not to be blamed as they do not have control over it.


I have had a lot of issues in my life over the years and have learned not to so quickly judge anyone. I always feel what goes around comes around too and I have seen that happen many times in my life.


I don't have much advice (but you seemed to have gotten quite a bit here which I hope you find some helpful) as I have not walked in your shoes. You sound so torn. 


I certainly will pray for your and your family. Do you have a pastor or one that you could contact that you both could possibly talk with? Having an impartial third person educated in counseling may be of great benefit.


Wishing you only the very best. Please do keep us posted.


My heart goes out to you
My ADHD son is now 13 and succeeding for the most part in school. I won't give the lengthy history on his struggles, but grade school was horrible for him, I had to fight every year with a new teacher to get his IEP enforced, and for him to get some special education to help him out (granted the schools liked the special education part=more money from the state, but they didn't like the part of having him in a regular classroom for the majority of the day). Once he hit middle school having that break in between classes and being able to move to class to class really helped and he went from a D student to an A student. All I can say is we are out our childs only advocate you have to fight for what they deserve whether the teachers/school like it or not
I heart you.
xx
My heart goes out to you and I'm so sorry
that what I'm assuming is your first MT job is creating such stress for you.

I know it's easier said than done, but you need to relax and think rationally instead of emotionally. Instead of panicking because of contradictions, turn it around and put "yourself" in control of your situation. Document everything from QA!! As FBL stated below,if QA B contradicts QA A, document such and send emails to such; however, my emails would also include a cc to the QA Supervisor and my liaison and/or manager for my account. I would do the same regarding the question about "too" many blanks. I was always taught there was no such thing as "too" many blanks as it was preferred to guessing !! I would present this question to the QA in question, and again my liaison and/or manager,etc. Document - Document!!

To make you feel a little better, I've been in this profession for 40+ years,and I still get contradictions from QA!! Having known I've researched thoroughly all available resources(books,internet),I document such and just forward all info to the above powers of authority. Can't say I don't get pi__ed to this day, but I just don't stress over it !!

Don't underestimate yourself because you're a "newbie". You went to school,you "do" have knowledge that is invaluable that will only be enhanced with experience.

I commend you for pursuing this profession in this day and age with its trials and tribulations.

I wish you nothing but the best!!

You have a very good heart.
forgiving. I do admire your charitable spirit. May this whole incident turn out to be a major blessing for you :)
heart go a flutter
Antonio Banderas, Al Pacino, Robert Deniro..the guy on Cold Case, what is his name, Danny Pino?
Piece of my Heart
When I'm stressed I get to let it all out with that song.  lol
Bless your heart
I hope you quickly work your way into a better pay range.
Bummed Out - My heart goes out to you.
I picture myself in this situation daily as job security as a SE is nil & I keep wondering what I think I'm going to do when I'm all of sudden "let go", since our so called "Profession" has sunken to the status comparable to that of a worker at McDonald's.

First of all, our profession since the 1960's has never evolved nor been recognized as a "Profession" - it is a "job" that any "typist" can do - period end!! That being said - around the late 1980s, early 1990's, those savvy in business became aware of the "need" in this job market & saw it as an opportunity for "big bucks" with no knowledge nor regard or concern of the medical knowledge required of those required to produce quality medical records. That's the key - quality has been replaced with quantity.

Only when us "Oldie" transcriptionists leave our beloved field & the physicians eventually become aware of the poor quality of work & the fact that patient care is truly jeopordized & sadly ends up suffering from the consequences of such - will medical transcription ever hope of being recognized as a "Profession."

The sad fact is that as long as us "oldies" stick around & correct the mistakes of the newbies, transcribe the worst of the worst undecipherable dictation & correct the ASR - we are sadly contributing to our own demise. Without us & our medical knowledge - being paid a pittance - the worst of the worst wouldn't be transcribed nor would ASR be edited!! I'd love for the work I now get to be sent overseas & see the end product. Out of thousands of doctors on a teaching hospital roster - I get very few. I get no normals (but did when initially started on this account. I get garbled, faint, cell phone dictation cutting in & out, & the same undecipherable dictators with whom no rhythm can be established - having to listen word by word & typing as such daily. My production keeps decreasing as well as my pay - but I'll bet my "employer" is tickled pink. I'm supposedly at "top pay", therefore, the less I'm capable of doing equals more money in their pocket, i.e. have to pay me less - hire more overseas.

Physicians are our lifeline & need to be made aware of the difference between a "medical transcriptionist" doing their dictation versus a "typist." Albeit most are intrigued by "Voice Recognition" now on the market, I'll bet 95% at hositals are unaware their dictation is being recorded in the background to Automated Speech Recognition - only to try to be deciphered & corrected by a medical transcriptionist. Without our medical knowledge & expertise - whether transcribing or editing - the medical record is worthless & patients are going to suffer. That being said - our expertise is worth more than 7-8 cpl or 2 cpl for editing. Somehow - we need to make physicians aware of the price that is being paid for their savings on their dictation, who is typing their reports & whether HIPAA regulations are being adhered to.

Unskilled workers - that is exactly what we're considered & being paid as such. Unless & until we can collectively convince physicians that quality is more important than the almighty dollar - we're resigned to the designation of "typists" & paid as such -period end !!

I don't know who you've endlessly tested with, nor if you're seeking employee status, full or part-time, or IC or SE status, & will probably get flamed - but have you tried applying at Medquist? Really hesitant to suggest it as I have no clue as to what is happening with their new so-called "Rewards Program" that is supposed to be going into effect - but from the sounds of your past experiences, I wouldn't think it could be any worse -who knows at this point!!
Bless your heart...

you replied with Peace out, & I replied with guns-a-blazin'...what the heck did I do, forget that great thread from yesterday  


my bad...*sigh*


Bless your heart ...
Are you getting enough sleep? That's pretty important!

Also, how long are you up before you start typing? Do you eat breakfast? You need a good mix of protein and carbs before you start typing. Perhaps a little exercise..??

On your expander, slow is fine on adding to it. Limit yourself to 5-10 shortcut entries a day. Write them down and keep them posted on your screen until you can use them without looking at the list. Then take that list down and work on another 5-10 shortcuts. They won't do you any good if you cannot remember to use them. When naming shortcuts, do whatever comes to mind first, whatever is natural.

Don't spend too much time on ESLs if you truly cannot understand what is being said. I don't like blanks either but there is a difference in beating your head against a wall over unintelligible gibberish versus doing a quick (3 minutes is my limit) research of meds, instruments, terms, diseases, etc. Don't be your own worst enemy here!

Working efficiently is not a matter of how fast you are, it is how streamlined you think.
Healing heart
you're welcome. I wish you the best on your journey and keep you and your family in my thoughts and prayers. I would not have been able to offer any insight had I not experienced this in my own life.
oh my heart breaks for these
families -- to be told they are alive and now that they are not -- please pray for these families, as only God can provide them any level of comfort now.
How awful for you! My heart goes out to you sm
I am now afraid of dogs not on a leash. I was walking my dogs not so long ago and we were attacked by a loose cannon and the owner was right there, laughing. I put up a much bigger fence and am afraid to walk my dogs anymore. So sorry to hear about your baby.
My heart aches for you...I am so sorry that--sm
you have lost your beloved pet. I know the feel of such a terrible loss. take care...and hug your other dog. I know he/she will be suffering a loss, as well.
bleeding heart

Might I add that I speak from the heart,
literally, as I'm right there with ya at the bottom of the totem pole, so you are not alone.
In a heart beat
Am currently trying to get on with them.

continued my heart goes out to you
I could care less if the teacher liked me or was my "friend", I was there to speak for my son's needs. Stay strong and be tough, and don't give up!
HEART, not "heard" - U no wat I mean...
.
bless your heart!
x
Oh bless your heart! ...

I'm so happy for your success.  You're an encouragement to me that one day before I finally get out of this profession that I'll be able to experience wonderful financial rewards again, if only for a brief moment in my case.


I appreciate you sharing your experience with us and keeping it real. 


Bless your heart ...
Sometimes the grass is greener on the other side of the fence;  sometimes it's not.  The important thing is that now you'll never regret knowing if you lost that 'perfect opportunity' or not and you were welcomed back with open arms to your true home.  Sincere best wishes to you on your continued success.   
It warms my heart

I'm pleased to hear that some dictators DO combine the two!


heart question
i do have numerous risk factors for heart attack and/or stroke, and just wanted some input (not to replace doctor, but this is Sunday and office is closed).  I have a discomfort in the center of my chest, feels like someone hit me there, noticeable when i move around especially ... does that sound like a symptom of heart trouble, or maybe a side effect to nonstatin cholesterol med?  thanks.