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Corrections:

Posted By: Mandy on 2008-09-22
In Reply to: RE: Responses to corrections. One sure..sm - Bayou MT

I always send a reply to QA if I know for a fact that they are incorrect.  If you notice on their email to you they have CC'ed every person in the company that they know so I automatically reply to ALL with my response and always say at the end,, "please note this was CC'ed to all you orginaly sent to, please respond to my question as timely as possible".  If this does not happen I CC the lead QA and/or my AM and ask what is up. 


The last I did this I got a very "sincere" email back from QA explaining that she has several accounts she QAs for and that each has their on site notes and she had mixed up the site notes from one to the other. 


Hope this helps.




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corrections...
I guess I should have "proofed" my own question.. I meant I don't want to charge to much or sell myself short and instead I typed basically the same thing.  Boy, I guess I just don't realize how much I depend on my autocorrect/spellcheck/grammer!!!!
I'm available. I like getting corrections because I'm a perfectionist.
Sounds like the prima donna is on an ego trip and doesn't want to slow down.
RE: Responses to corrections. One sure..sm
way, I have found, to get a response is to cc your response (double check your response for 100% correctness, first, though)  to their supervisor or management.  (They have no qualms about doing this to us when chewing us out, but they're too busy, i.e, too good, to answer our e-mails)  So now they know mgmt. is in on it, they feel challenged and have to prove they're right, nevertheless. Wanna bet they'll respond?
It would be 3 cpl on corrections to edited
I do not know of a company or a platform that credits typed corrections on edited reports at a straight transcription rate. Of course, that does not mean that there are not any out there, just that I have not heard of any.

At 3 cpl, your production would have to be incredible to make decent money, especially if all you were doing was editing.
Being able to do those corrections is just good .
I often drive through MacDonald's for an iced coffee, but I don't want it made the usual way with a load of liquid sugar. They're happy to accommodate my request. If I decide I want something else between the speaker and the window, they'll change my order without complaining. They give me extra napkins and sound as though they really enjoy serving my needs. They keep their restrooms clean, too.

That's just good customer service. Those things keep me going back to MacDonalds.

MT isn't much different. It's a customer-service business. We all like to think we're indispensable, but we're not. There are all sorts of other people who'd love to be doing that dictation instead of you.

Getting changes like that might be annoying, but accommodating them is part of the job. Maybe if you saw it as the reason you HAVE a job, you'd be less frustrated by it.

Can VR make those changes? No. I think that says enough.


VR -Lots of corrections
Lots of corrections. Occasionally, a VR will go smoothly with only a few quick corrections. But that is, I would estimate, 5% of them. 95% of them have many, many corrections. VR does not correctly hear what they are saying - Last week, voice recognition had "rectum" as the word - it was SUPPOSED to be wreck (the doc mentioned a motor vehicle wreck). Not MOTOR VEHICLE RECTUM. And renumbering all medications and allergies, taking out the commas at the medications, and putting them in a numbered line with periods is time-consuming. Actually, I like VR - but we need to get full transcription pay for full medical term knowledge and time-consuming corrections. If these companies think VR is accurate, then let them turn in the reports without us correcting them!!!
EditScript does not always hold corrections
I've been there and had this happen. I wound up getting a new computer with more memory (though I had a good bit already). It seems EditScript is a large program and takes other programs working also to support it. It was frustrating to take all the time to edit reports and upload them, only to get nasty feedback in return that I should have made the corrections I made. A new computer with lots of memory solved that problem for me.
They expect us to make the corrections
which is the purpose for sending the fax out, so the MT information has to be on there, which is why I think it should be sent individually. Especially for those who are just learning I do not think they need every mistake broadcast to each MT. But maybe I'm being to sensitive? I just don't think you should be "called on the carpet" so to speak in front of everyone.
I actually asked my MD the other day do dictate his corrections instead of handwriting them in.

save the emails and send them back when the corrections are inconsistent.
.
An addendum, minor corrections are one thing - being a slob dictator who consistently cannot put his
nm