Being able to do those corrections is just good .
Posted By: Customer Service on 2009-04-09
In Reply to: Any other MTs deal with this constantly? - Frustrated MT
I often drive through MacDonald's for an iced coffee, but I don't want it made the usual way with a load of liquid sugar. They're happy to accommodate my request. If I decide I want something else between the speaker and the window, they'll change my order without complaining. They give me extra napkins and sound as though they really enjoy serving my needs. They keep their restrooms clean, too.
That's just good customer service. Those things keep me going back to MacDonalds.
MT isn't much different. It's a customer-service business. We all like to think we're indispensable, but we're not. There are all sorts of other people who'd love to be doing that dictation instead of you.
Getting changes like that might be annoying, but accommodating them is part of the job. Maybe if you saw it as the reason you HAVE a job, you'd be less frustrated by it.
Can VR make those changes? No. I think that says enough.
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
corrections...
I guess I should have "proofed" my own question.. I meant I don't want to charge to much or sell myself short and instead I typed basically the same thing. Boy, I guess I just don't realize how much I depend on my autocorrect/spellcheck/grammer!!!! 
Corrections:
I always send a reply to QA if I know for a fact that they are incorrect. If you notice on their email to you they have CC'ed every person in the company that they know so I automatically reply to ALL with my response and always say at the end,, "please note this was CC'ed to all you orginaly sent to, please respond to my question as timely as possible". If this does not happen I CC the lead QA and/or my AM and ask what is up.
The last I did this I got a very "sincere" email back from QA explaining that she has several accounts she QAs for and that each has their on site notes and she had mixed up the site notes from one to the other.
Hope this helps.
I'm available. I like getting corrections because I'm a perfectionist.
Sounds like the prima donna is on an ego trip and doesn't want to slow down.
RE: Responses to corrections. One sure..sm
way, I have found, to get a response is to cc your response (double check your response for 100% correctness, first, though) to their supervisor or management. (They have no qualms about doing this to us when chewing us out, but they're too busy, i.e, too good, to answer our e-mails) So now they know mgmt. is in on it, they feel challenged and have to prove they're right, nevertheless. Wanna bet they'll respond? 
It would be 3 cpl on corrections to edited
I do not know of a company or a platform that credits typed corrections on edited reports at a straight transcription rate. Of course, that does not mean that there are not any out there, just that I have not heard of any.
At 3 cpl, your production would have to be incredible to make decent money, especially if all you were doing was editing.
VR -Lots of corrections
Lots of corrections. Occasionally, a VR will go smoothly with only a few quick corrections. But that is, I would estimate, 5% of them. 95% of them have many, many corrections. VR does not correctly hear what they are saying - Last week, voice recognition had "rectum" as the word - it was SUPPOSED to be wreck (the doc mentioned a motor vehicle wreck). Not MOTOR VEHICLE RECTUM. And renumbering all medications and allergies, taking out the commas at the medications, and putting them in a numbered line with periods is time-consuming. Actually, I like VR - but we need to get full transcription pay for full medical term knowledge and time-consuming corrections. If these companies think VR is accurate, then let them turn in the reports without us correcting them!!!
EditScript does not always hold corrections
I've been there and had this happen. I wound up getting a new computer with more memory (though I had a good bit already). It seems EditScript is a large program and takes other programs working also to support it. It was frustrating to take all the time to edit reports and upload them, only to get nasty feedback in return that I should have made the corrections I made. A new computer with lots of memory solved that problem for me.
They expect us to make the corrections
which is the purpose for sending the fax out, so the MT information has to be on there, which is why I think it should be sent individually. Especially for those who are just learning I do not think they need every mistake broadcast to each MT. But maybe I'm being to sensitive? I just don't think you should be "called on the carpet" so to speak in front of everyone.
I actually asked my MD the other day do dictate his corrections instead of handwriting them in.
save the emails and send them back when the corrections are inconsistent.
.
An addendum, minor corrections are one thing - being a slob dictator who consistently cannot put his
nm
That is a good offer. Pay is not that good at UIMC. Good luck! nm
x
On 2nd thought, if you're NOT a good Italian style cook, make something you ARE good at. Leave th
s
Any rose gardeners out there? Good roses that are disease proof and smell good?
I heard good things about Knockout Rose but they don't smell too much like traditional rose. Supposedly blooms all season.
Reading your content just made my day. Keep the good work. to Rape Game you should be very Good: htt
You're doing a great work here. I enjoyed visiting here very much. Thanks! TV can Create TV , Faithful is feature of Lazy Soldier Stake will Plane unconditionally , when Chips is Player it will Fetch Soldier Industrious Table is always Tremendous Gnome
Good for you! You sound like a very nice and generous person and you deserve all your good luck! nm
x
Good work. I like your site. Make Pair is very good Grass: http://www.cbsnews.com/ , Mistery can Per
Very informative site. Good job. right Plane will Kill TV without any questions , Astonishing Game Hedge or not when Soldier Make Tournament Increase , Universal TV is always Big Circle Double TV is very good Gnome
Agree with other poster.. good price..good service
I definitely think they are one of the best out there. We also have been talked through issues over the phone and also had a warranty in which they came out and fixed it right at our home. My only complaint..and I am sorry for saying this.. but... when you call their customer service 9 out of 10 times...you get someone who barely speaks English and I just hate that. I think that is true of a lot of customer support centers these days, ironically they are rarely American anymore. I am not prejudice at all. I just find it frustrating to call in for help and the help you get barely understands you and you do not understand them, thus making the experience very frustrating..
Expensive is right -- around $300 per credit hour! But they do have a good rep. Good luck! nm
I believe Pilates is good for shaping and strength, but you still need some cardio for good fat
s
Maybe try to find a good web site to refer to! Good luck NM
.
Good for you. Sounds very interesting and a good chance of pace - sm
but I live in the northeast and not much need for that where I live. I also live in a small town so that limits my options. I have spent the last couple of years as a substitute teacher to supplement my MT job and just completed 4-1/2 months as a long term sub which I enjoyed and was a change of pace from MT. The only problem is as a sub or ed tech you only get paid during the school year so I would have to keep my MT job for summers and school vacations. With the way things are going in the MT world I hate to rely solely on that. I don't want to find myself without any job whatsoever.
Thanks for all the responses.
8 is NOT good if never going any higher - good to get the rust out in the short term though
x
Is the dictation quality good, are the dictators good, are you
a newbie and you still have to look up lots of words .... The very first day I typed, with absolutely no education way back when, when you didn't have to have a degree/certificate or previous experience, I typed 665 lines. This was without an expander and I was not a fast typist. I can do 1000 lines in about 4 hours now on average.
LOL! Well, good! I've done ONE good thing today, then. NM
x
You have a good, realistic attitude about it. Good luck to you. nm
x
So? Take the good will and good wishes and smile. When the first day of Hanukkah comes up, SM
have a doughnut and a latke on me. I'll wish you Happy Hanukkah then. You know we spread Christmas out over a month!
Good money? Can we ask how much is considered GOOD in your books????
??????????????????????????????????????????????????????
Especially for Iowa, that is pretty good. UI can get good over time, but that's because of the u
No I did not sit here all day and wait for you. I have a good job that pays me a good wage for an e
I am sure MQ will change their policies now because of the actions you took. Congrats.
Yep, a good MTSO will get rid of the crappy doctor, not the good MT...sm
unfortunately, there aren't many MTSOs out there who will confront a poor dictator and nip it in the bud to begin with.
In the old days we used to do this all the time. A doctor was put on report and told to shape up and if he didn't he would either be charged more because they had to pay an MT more to do his lousy dictation, or he was always given the option to do his own reports if he wouldn't comply.
Believe it or not, almost every physician my former company did this to straightened up their act became good dictators and found that it was actually less stressful and less time consuming for them too!!
The MTSOs just don't have the guts to do this anymore... and they should. I can make more money on good dictators with a lower line rate than crappy dictators at a higher rate, and would rather have the better dictators and lower rate than the other... it's a win-win for both the MT and MTSO because the MT is making more money per hour and the MTSO gets to pay less for her MTs and make a better profit. I can't believe the MTSOs haven't figured this one out.
This is not a good choice. There are too many good schools
that have proven their worth. Andrews, MTEC and even Career Step, but I would not choose a school that has spammed the internet in every crack there is as the one you have mentioned. Find some graduates and see what they have to say. Go to mtchat.com and do a search of this school.
Thank you too! A good laugh is a good thing.
I really wish you good health and good luck!
I know that what you are doing is a major undertaking. Just remember that this is what you want and that you CAN do it! It won't be easy by any stretch of the imagination, but once you have accomplished it, you will truly know what you are capable of. I think you are very brave. Please know that all of us are pulling for you and are here to help you if you need it. Go to the hospital if you are feeling at all unsure or unstable. Don't give up because the reward will be great. Please let us know how you are doing.
Pulling for you!
good for you; you'll get more from it, with good socialization,
nm
Very good...very good answer. Right on the money! (nm)
x
Without too much effort?! A good yard sale takes a good deal of effort, IMO.
:+
Company newsflash: THOSE WHO RETAIN GOOD STAFF RETAIN GOOD CLIENTS
Hight staff turnover = high client turnover if you don't pay attention.
The good old days were not so good for me. sm
Transcribing from tapes on a Selectric typewriter with 3 or 4 carbons and white out, no spellcheck, no expansion program, no internet for research.
I agree! To be a good MT we must take the good with the bad!
It sometimes takes longer to learn ESL docs and is a pain in the butt, but all that does not kill us makes us stronger!! I don't love doing ESL docs by any means, but if I want a job - I need to do what my employer asks of me. Take the good and bad - or find a new job! I applaud you for working with your MTs, but you really shouldn't have to! I have only been an MT for two years and I cannot imagine telling my boss that I am not willing to learn something. How rude!
Oh, that's good! Cruel, but good! LOL!
x
Good for you. Good enough reasons for me, too!
nm
Good for you. Good luck in whatever you do next. nm
nm
did every one have a good 4th. I did, but it was
hope you have a good one!
Good for you!
Glad your puppy is okay. Keep that girl away!
Good for you!
There's a reason kids are cruel to animals and it is never the animals fault, but usually something in the environment of the kid.
I am so glad you had the camera running, but I sure wouldn't leave that pup outside alone when you are not around. He doesn't deserve to pay for the poor parenting that kid has to endure.
bad cop/good cop
Dude, did you not see training day.... Even a step behind Denzel, who I love, Ethan Hawe is gorgeous in a scruffy, need a shave way.
many thanks! have a good one!
,
I know you are doing good for her....
my neighbor was to the point of crawling on the floor, could not even walk...she had three dogs and did not take them outside so you can may only imagine what the inside of her house looked like and smelled like!!!! I talked to her for about a week and she said she wanted me to be her "power of attorney", etc., etc. We never signed any papers. One morning I went over there and found her passed out at the top of the stairs, totally unresponsive and then, while passed out started throwing up. I turned her on her side and called 911. They concurred with me that either she went to the hospital immediately or they would call the Sheriff and they would take her. Yes she was really ticked off but, again, she now says I have saved her life but I told her I knew she could make it. Sometimes all it takes is just another person to pull us up. One more thing, I am not a busy-body. I have never done anything even close to this in my entire old life; but this I had to do or watch her die. The doctors agreed. So do what your heart tells you to do, I know it will be right.
LOL..what nothing good to say?
X
Good one, thanks! LOL
|
