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DocShuttle is 99, but that does not include waveplayer. sm

Posted By: MI-MT on 2006-07-13
In Reply to: I believe it is only $99 ..sm - MT20+

I just purchased DocShuttle and then had to purchase the Docshuttle waveplayer because it does not include the waveplayer, that is a separate purchase.


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Need help with waveplayer SM
I haven't used this thing in forever. My speakers are working and my foot pedal is working, but there is no sound. Any ideas?
Waveplayer help
I have been typing for close to thirty years and now the hospital I work for finally decided to get rid of the lanier platform and use Wave pedals.  Can anyone direct me to quick-start instructions or give me your short-cut instructions.
Just realized you are using a waveplayer (sm)
I have a gearplayer. Don't know if there is any difference. Sorry.
For all Bytescribe waveplayer users, I need help - sm

Does the Bytescribe waveplayer version 4.3 or 6 work with the Docshuttle bytescribe program or do I need to have different software.


I can't open compressed wave files from the Bytescribe Utility Export program.  Anyone have any answers?


I was on the phone with BS today for 2 hours, and still no answer as to why - I think I need another version of bytescribe waveplayer to work correctly - any thoughts on this or has this happened to anyone else?


Thanks for your help


If they don't include spaces, don't do it.
You'll be making less money for more headache than you are now. I'd stick with what you've got and work on building your skills. Is there any way you could try both for a while to see which one you like better?
This thread does not include the other 90% of us

who struggle with bad dictators to make $300 a week.



Forgot to include this
There is nifty piece of portable equipment called the Lynx Portable Back Stretcher. It is sold by the same company that makes/sells Teeter Hang Ups (an inversion table). The Lynx is amazing. It helps to open up disk spaces.
It never hurts to include her even if she
doesn't come.  It is about not having regrets.  If you know that you always made an effort ...then in the end you will have peace about it.
Meant to include this one too
From: Add to Address Book
Date: 2006/03/14 Tue PM 04:04:51 EST
To:
Subject: IT trouble



I have been having a problem with IT whereby when I enter a short such as "Fln" and then choose "Flonase", the expansion produced in the document comes out
"Flnase", although it is not misspelled in the glossary. This also happens
with phrase entries, though in neither case does it happen every time (i.e.
sometimes when I enter "Fln" and choose "Flonase", that is what is produced in
the document). Usually it seems that it loses a letter that I skip in entering
a short, as above, but an example of one that happened today a little
differently was when I entered "Aqa" and then chose "Answers questions
appropriately", the expansion produced came out "Aswers questions
appropriately", which I believe is the first time I have had it just drop the
letter and not have what I had typed as the next letter in place (i.e. would
have come out something like "Aqswers questions appropriately", since I had
actually typed the letter q).

Kristen suggested that I e-mail the custom glossary that I am currently using,
which is attached to this e-mail and titled "XXXX2", and I mentioned to her
also that I have created several glossaries for the various doctors for whom I
transcribe, and that the problem will happen when using any of them. I am
using Word 2000 and Windows XP. My telephone number is (XXX) XXX-XXXX, and I
appreciate any help you can offer.

Thank you,
Kim Xxxxxx



I would include....see inside

Specialties, Methods of receiving/returning the finished product.  Think about why you are in the field, and focus on those qualities, for example, if you really take pride in your work, then say so.  Think about your resume and focus on your experience.  I hope this is helpful!  Wish ya' luck!!! 


what does waiver include?
Just yesterday I asked at my doctor's office if when we sign the waiver giving "third parties" access to our medical records as needed to provide for our health care, would that also involve the transcription company of their choice.  No one had an answer for me, as they do their notes by hand.  BUT, they said they'd like to know and that that aspect of it had never occured to them.  They suggested I contact their main office and inform them of the dangers of offshoring if they decide to do it.  I intend to.  No way I'm signing my own records over to offshore when I'm trying to hold them here in the US!!!   Maybe they'd care; maybe not.  But at least I will have made an effort to inform them. 
Wow!! Did that include postage? nm
xx
Does the class action include the DEP
platform? Somewhere, don't remember where now, I thought I read the class action was about the old platform MedRite and was for a certain range of years. Is there info out there that the class action pertains to DEP also?
No kidding. That would seem to include some pretty
nm
You will want to include information regarding the platform you are on, etc.
dd
It depends on what you include in that figure.
where you live, how many in your family and what you get for your money.
Rehab medicine will include PT, OT, sm
speech therapy, etc.
Yes, definitely include your templates in your counts. nm
xx
I would and I have. Include verification of the error. sm
I would suggest being very matter-of-fact about it, keep all emotion out of it, even you're really annoyed inside.
I think it should be changed to the basic 5, and include ERs (sm)

A lot of hospitals have their med rec dept MTs (or MTSO) do ERs, as well.  Those reports are usually sort of a combination H&P, OP (minor procedures) and/or DS--more detailed than clinic SOAPs. 


I forgot to include that in my post here.
I have already written my letter & in the beginning of it there is a brief outline & I included that & then I go on to talk about stuff in detail & I mention that in it as well. I hope you guys join me in doing this & can get some letters to me. I feel we can make a bigger impact if we all stick together & by sending a packet of a bunch of letters maybe our voices will be heard & something be done.
meant to include ebonics is used and accepted
in this town. The schools are 95% segregated in the town. Very old southern roots. They do not care for change. Teaching children to speak properly is considered taking away from their "heritage". Why we moved here? Not really sure. People are very nice though. You are in the minority if you can speak, write, or read properly. Also, it is 100 miles or so SW of Columbus, GA, 30 miles or so NE of Albany
I SO agree and some of the reasons this has happened include:
May I commend the poster for a very well-thought-out and thorough outline of the current state of affairs. You did an excellent job. Do not apologize for the length. It was necessary to be complete in your thoughts. You speak for all of the MTs in this regard.

It got me wondering about the following points:

1) Medical transcription company owners permitted the hospitals and doctors to dictate to them what they would be paid, instead of honoring the fee schedule of the MT owners and professionals. Are physicians told what they can charge per hour? No. They charge what they require. So do plumbers, housekeepers, etc. Years and years ago, the trend began where the transcription companies decided to accept what the hospitals would pay.

2) Hospitals and others have disrespected the medical transcription field. Someone allowed this to happen. Who would that be?

3) I do not see this sad state of affairs of this profession to be the fault of the working MTs at all.

4) Hospitals and clinics should be prohibited from sending work out of the country.

5) Medical transcription companies need to unite and charge an appropriate fee for their services, and likewise pass that increase on to the professional MTs performing the services.

I really think there needs to be a radical revolution of change.

What do you think?
I forgot to include my hint of sarcasm phrase! nm
x
which is the most common that you use when flagging? do you include the time track?

I would include the why you're leaving part. They'll probably ask
s
It was very unprofessional for the dictating physician to include that statement.
I have never come across such a thing myself, but I wouldn't hesitate to type it.
I wasn't, honey. I'm not the OP. My point is she didn't include context
to tell which catheter out of 17 pages it might be, and most medical books don't cross-reference to other medical books.
MQ part-time benefits do NOT include medical/dental. Nm
nm
Yes, I used DocShuttle and the
Bytescribe WavPlayer together and had no problems.
DocShuttle
Need help with DocShuttle.  It keeps freezing up on me.  Any help would be greatly apprecaited. Thanks.
DocShuttle
Does anyone know if Express Scribe can be used to play DocShuttle client?  Thanks!
Has anyone used DocShuttle or

eShuttle?  How about Gear Player/Dictate?  Was it easy to set up/use?  Were there any problems?  I had been planning to use Express Dictate until I saw the post from yesterday where someone had problems with it.  I am also curious about WebChartMD and Voice Scribe/Doc, but their sites do not show prices.  If anyone has used either of these I would be interested in hearing about them as well. 


TIA!  Any information would be very much appreciated.


DocShuttle
I have used this in the past. Had my doctor purchase and change over from tapes since he worked out of town and had satellite offices. I had absolutely no problems with it. Purchased an FTP site, loaded software and jumped right on it. Very easy to load, or technically just download from site, as long as you have a license.

We purchased the Dictator, Client and Administrator as well as the Olympus digital recorders. That was probably the hardest to do was get the doctor trained on the recorders. But, as far as the transcription program it worked great for me. This was about 8 years ago and the prices are still the same.
You might try DocShuttle...
They offer a complete "end-to-end" solution.  It is pretty reasonably priced.  Really good things have been said on these boards about it.  You can find it at Bytescribe.com.  Hope this helps!
Docshuttle
I am looking for any input, good or bad, help or suggestions about Docshuttle.  I have recently purchased this program, after the trial period went fairly well with just a few bumps in the road.  The bumps all happened at the physicians' office.  On my side, the administrator and the Transcriptionist programs seem to work great.  Starting Friday, and now today, though, the upload and download counts don't seem to match on the MD's side.  They like to keep track of all their uploads numbers and make sure they match the downloads...though not sure how that works when I am sending things back in different bunches.  Anyway, this morning they downloaded all the new completed reports but when they went to print new reports there was one less to print than the download indicated.  When we compared notes, they were missing one in their document/done directories that should have been there. Same thing happened Friday, but then it was 3 reports.  I found them easy enough, but if they hadn't been keeping track, wouldn't have even known they were missing.  Does anyone else have this problem? Any solutions? I have call into support, but curious as to how others have made this program work for them...Thanks for any help.
DocShuttle

I have had this happen occasionally. I have been using DocShuttle now for 4 years. I only have this problem with one office. It occurs when the recorders are docked in the afternoon around 5 o'clock. This office has a wireless setup and sometimes the connection is dropped, specially if it is a large upload (30+ files). My IT person says it has to do with the signal strength on their end and they need to secure it.  We compensate by having them upload in batches to make sure that all of the files come through. So far, this has been working. I am pretty sure (in my case) it is not a DocShuttle problem because none of my other offices have this problem.


Also, you may want to check the intervals that you are having them conect to the FTP site.  If they are connecting too frequently (every 10 minutes) they may be connecting when the administrator is updating or your server is refreshing/timing out. I seem to remember being cautioned about this by Bytescribe early on. This occasionally happends to me also, (same office).  This office likes to get out at 5 o'clock and often rushes to get out.   


I have never had the numbering problem. You may want to check the versions to make sure everyone is using the same version of DocShuttle. Whenever I set up a new office, I always have all of my transcriptionists and offices update their versions so we are all using the same version.


When you get through to support at Bytescribe, ask for Scott. He is excellent!


Hope this helps.


Docshuttle?

Can anyone please explain what this is?  Is it just another platform like Emdat or Escription?  Do companies usually provide it or is it something an individual MT has to purchase themselves? 


THANKS!


I don't like Docshuttle, but I did not have to pay
nm
DocShuttle

DocShuttle is an FTP file transfer program, which is pretty easy to use.  There are "glitches" with the software on occasion, but the company has made some positive changes over the years.  One nice thing about the software is that you get all of the updates for free.


i agree -- lines counts are correct and include expanders per my checks.
x
DocShuttle System
How user friendly in the DocShuttle System?  Any info. would be appreciated.  How would you compare DocShuttle to DocQScribe or Webcorrect??
DocShuttle is just for connecting to FTP

It's a program for connecting to an FTP server to download voice files.  It's not a program that you transcribe in or anything.


DocShuttle does way more than just connect...sm

although you need to purchase all the components. DocShuttle Administrator will let you set up separate accounts for your dictators, and set privileges for which MT's work on which accounts and do they have QA privileges. Also allows you to upload templates to the FTP site for use by all transcribers. So you have to buy Administrator for sure. DocShuttle Client is for anyone who transcribes (including yourself), it lets you download files from the ftp site. When you click on the voice file, it brings up templates that you choose from. DocShuttle Dictator is for the docs. What I like about Dictator is you can set it to work with the Olympus recorder so that when the doc docks the recorder, it automatically imports to the Olympus program, and erases the file from the recorder. Then DocShuttle Dictator can be set up to automatically, say every 4 hours, import from the Olympus program and upload new files to the ftp site and download finished files. I have found that the front desk girls can sink your account by not being able to figure out how to upload or download files. I just did an install with DocShuttle and you should have seen the doc's eyes light up when he docked his recorder and it all went automatically. Also the files stay in the local box and get uploaded to the ftp site so there's always a copy at the doc's office for back up. It also marks the files with a coded number that includes the date, dictator, etc. And at the end of the month, you can run reports that will give you MSWord data such as characters or lines to you can do a line count without opening every single file. Files can be encrypted if you want.


This program is ideal if you have more than one MT working with you. If you are working alone, they just came out with an email program that would work for just an independent contractor working at home for a doc.


Scott and his crew have worked hard on making DS very user friendly, which as I said, is a must because of the front office ladies. Their support is excellent. Just get past the first lady because she usually doesn't know what she is talking about.


one more word - MAKE SURE you purchase the Dongle. You get unlimited installs with the dongle - otherwise three installs and they want you to buy another license. email me with any more questions - I've been using DS for a few years now and am very happy with it


 


You sure are a cheerleader for Docshuttle. Are you a rep?
I don't care really, just curious. I think Docshuttle is OK, but it is limited. TASPs are pretty much next generation, getting away from the whole FTP thing. Just my opinion
I use DocShuttle but not the call in
and I definitely would not pay for a call in TASP when the Internet does basically the same thing for free. You can either use DocShuttle Dictator to get his hand held recorded dictation up to your FTP site, or... if the front desk is savvy enough, use something like FTPsurfer which is a free FTP transfer program...you can email me if you have any more specific questions. I use both.
DocShuttle. Does it really cost $269 to get it?
Or am I looking at the wrong thing?  I'd love to apply for a position that needs this but cannot afford that big a bite in my finances.  Any help is appreciated!
DocShuttle Client
Does use DocShuttle Client?  Can I use Express Scribe or do I have to use the Wav player by Bytescribe?  I really like Express Scribe.  Does not matter either way, just wondering . . . . Thanks!
DocShuttle Client
Thanks!  Good to know!
DocShuttle question.....sm
Do you use the template feature of DS Client? If not, how do you send your reports back? I hate that DS automatically adds the voice file name to the document name. Thanks.
DocShuttle question.

OK, when a company says you have to have Docshuttle, what exactly is this?  Does this mean you have to buy the $200 or so bytescribe software?  Is it worth it?  Isn't that like paying to work for someone?  Sorry, I'm new to this and find this confusing.  I can understand needing a specific pedal or such, but why certain software to play files? 


Thank you for any advice/insight.