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Serving Over 20,000 US Medical Transcriptionists

Fellow of the American Association of Medical Transcription

Posted By: nm on 2006-01-18
In Reply to: What do the credentials FAAMT stand for? TIA - curious george

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American Association of Medical Transcription Service Owners
They do not represent the rights of the individual Transcriptionist it seems but rather promote their organization in order to continue to exist and to continue to survive, they seem to think they should stand up for the service owner and not the MT.

You'd think they would be giving information on how to get more production since our wages have stood still and unless speed engines are used, we make much less than what one would think.


Let's see...American Medical Association vs. the AAMT Book of Style..
o
What do American MTs expect from transcription association like the AAMT? SM

I posted this question over on the company board as there was some talk abou the AAMT changing its name and how they dropped "American" from their name because they basically have opened up memberships to the whole world and then something was said about American MTs needing an organization that represented us.


So my questions would be what kind of benefits or services do you expect from an MT organization or association?  Would change any of the BOS rules or would you want a new style guide to be created?  Would you want the association to function as a union, insuring job security and fair pay?  Would you be willing to pay union dues or membership fee and if so what do you think is a reasonable fee?  What about certification - should it be offered or is it unecessary?


I've felt for some time that we (MTs) weren't adequately represented by the AAMT and there was a need for an organization that could effectively stabilize the MT industry especially in recent years with outsourcing work overseas and taking jobs away from American MTs.


Have you Heard of American Transcription Association? Check it out!

I am copying this from the MQ board and feel it is so important that it belongs here!  We may have some new muscle here.  At least there is hope....


"I found out about this by reading an MT blog written by Jay Vance, CMT. This newly formed organization is addressing off-shoring of transcription work. Membership dues for the first 500 members is free. American Transcription Association. Check it out here:

http://www.ataus.org/


Indian Association for Medical Transcription?
I hear you. It is to bizarre to see that the only way AAMT can continue to exist is because of their financial support from the Indians - HELL-O - last I checked wasn't it American Association for Medical Transcription? Ok, let's see, maybe if I transcribe work for France I can get certified there even though I live here, no I think the Australia sound better, oh wait... I like Thailand, maybe I can .....
National Association for Medical Transcription
or international...something like that. I think they should pack up the whole thing and move to those places they are promoting so much.
Foolishly Assumed American Medical Transcription
x
Not MT association, but a TRANSCRIPTION association.
This includes general transcriptionists, legal transcriptionists, etc. I did sign up because it was free for now. I am curious to see where this goes.
Fellow is a highly respected title in the medical field tho--
not for medical transcriptionists!
Hello fellow transcription princesses - my daughter pimped my computer LOL (sm)
Yeah, I hate that word too but she did!  She has this Barbie software that changes your icons and background color and sounds...so everything on my computer is fuscia, pink and purple and I have a cute pink barbie hand for a cursor and every time I spell check I get this starry wand sound.  It's actually kinda fun...helping me stay awake and making things a little more cheerful. This is the third day since she did it and I think I like it :-)
Medical Transcription In The Era Of Electronic Medical Records
EMR has revolutionized the healthcare industry in recent times. Many experts felt that EMR & Voice Recognition would totally replace Medical Transcription - however; the industry soon realized that transcription has certain advantages over point & click charting and many physicians preferred to dictate notes rather than document the data at the point of care themselves.
american transcription solutions in Clearwater FL
Does anyone know anything about American Transcription Solutions in Clearwater FL? Is this a good place to work for???
medical transcription ?
Does anyone know of a legitimate work from home transcription company who wants someone with there training but has no experience yet. Thanks!
Medical transcription...you know, that is where ALL
If she is so wonderful and brilliant, she needs to run for president! MensaMT for President!!! We need a good woman in the White House that has all the answers and is brilliant too!! Maybe she can show us all how to be "incredible mothers" as well!
Medical Transcription.
Hi,
I am working as a QA for a reputed firm for the last five years. After putting in so many years of work for a firm, I feel confident of doing various reports.

I would like some help from you to find me some work. Can you please suggest or provide me some work if you have excess work.

medical transcription not really all
Just wondering, because lately the dictators have gotten so sloppy, it seems they do not care, or there just aren't any consequences to getting the medical records that we type munched up.  I work for a national and the dictations are so sloppy I cannot make out even the little words that are transitioning the sentences.  I feel they think it is silly and a waste of their time, otherwise why would they rush, slur, muck it up now more than ever?  Even dictating the wrong medications. 
medical transcription -- sorry -- nm
.
Before I got into medical transcription
I worked from home as a customer service rep. I worked for west at home and I took phone calls from ppl ordering from HSN. I didn't do it for long because I really hated it because you had to stay on the phone all day and talk with ppl. But if you don't mind that, there are tons of work at home cust serv positions. have you also considered general/legal transcription?
KM Medical Transcription

Has anyone had any experience with this company?  Any info would be great since I cannot find anything on this Palmdale transcription company other than their website.


Thank you....Kymee


Medical transcription

  I have tried to post this twice before , but was given some lame reasons about me mentioning a certain company or 2 - This company has a site of their own on this forum, so I am guessing that is the reason why!


To all you newbies -  good luck - you're going to need it!!!!  Back in the middle 90s I was making almost $50,000 a year MTing, just my normal hours a day.  For the past  couple of years I have been lucky to make $20,000 a year, doing twice as much work, of course.  I guess when you have foreigners who will type the stuff for 4 cents a line, why do they need us?  This used to be a great profession to get into.  All of the business colleges had courses in it - which I took 2 years of, plus worked in an office for 2 years before staying home with my babies.


I guess it served it's purpose when I needed it, but if you are looking for an MT job - Please be very cautious!!!!  They will promise one thing and deliver another.  Try doing 5 different hospitals, all with at least 500 docs, who, of course, all  want something done different/specifal just for them, and you may get these docs to transcribe, oh lets see, maybe once a year - but God forbid you for get that E-mail from 6 months ago that Dr. So and So wants his dictation done in a different format!


This profession has really becme ridiculous, and gets worse and worse by the day!  I am collecting unemployment now, which is not much less than I was making transcribing, and I am planning on going back to college to obtain a real degree with a REAL job!  Good luck to everyone who hangs in there!!! REALLY!  I hope you prosper!


Now, I know there are going to be MTs out there who claim to type 3000 lines a day and make 15 cents a line - Bullcrap!!!!  I can type ANY speciality and after all these years I haven't met one person who could type faster than myself!!!!


Now, I'm sure this will probably be deleted because MTing is the bread and butter of this web site, but just in case, if there is anyone out thre thinking about transcription as a position, think again!!  Wendy


 


 


 


 


 


medical transcription test
If I am taking a transcription test from an employer and the dictator dictates physician names in the report, do I phonetically spell the name out or put a line for a blank?
Medical Transcription from home

is the standard for medical transcription. nt
 
PHOENIX MEDICAL TRANSCRIPTION

PHOENIX medical transcription.  Any information good/bad???


Thanks


Are there really schools out there for medical transcription
that mentor you and help you find a job when you complete their course?  I don't want to pay the money that these places charge without knowing that in the end I will have a job.  Do any of them have internships where they place you with a company?  I need accurate info as I don't have money to throw away and want an MT career.  Thanks.
future of medical transcription?

I have been doing transcription now for a while, under five years, for a national.  How long do you all think it will be until it is a completely a speech recognition technology? My national is definitely trending towards the speech recognition and I just wonder how long it will be until it is totally that platform, and before hospitals and other nationals as a whole start using it mainstream.  Medical editing doesn't seem like it will be very lucrative as transcription has been in the past.


future of medical transcription?

I have been doing transcription now for a while, under five years, for a national.  How long do you all think it will be until it is a completely a speech recognition technology? My national is definitely trending towards the speech recognition and I just wonder how long it will be until it is totally that platform, and before hospitals and other nationals as a whole start using it mainstream.  Medical editing doesn't seem like it will be very lucrative as transcription has been in the past.


Cobb Medical Transcription nm
x
go to the medical transcription board if you...sm

Go to the medical transcription board/forum if you are so unhappy with the multiple subjects discussed on the Main Board....and FYI - ALL MAIN boards at all forum sites are for open discussions on any topic.


Get with the program or leave the room........


Shapin Medical Transcription
Has anyone ever heard of Shapin Medical Transcription? ALso does anyone know who hires newbies and is fair? I am trying to help someone out but do not want to lead them in the wrong direction. Thanks for any help you can give.
Shapin Medical Transcription
I saw a job posting on another site for this company.  Does anyone know if they are a reputable company?  I haven't ever heard of them before.  Anyone have any comments about them?
REGS Medical transcription
If u r ready to outsourece work for 9.5 cents i will ready to take work.my Email Id binojd@gmail.com
Just curious if any of you have a second job other than medical transcription -sm

and if so what do you do?  I have been doing this for almost 8 years and I would like to pick up a second job (preferably at home so I can keep my flexible schedule) but would like to do something other than transcription for a change of pace.  Thanks. 


Encompass Medical Transcription

I have been contacted by this company out of Wakesha, Wisconsin.  The President/CEO is Tamara Brown.


I am considering accepting a position with them.  I did hear from 2 people and it was positive feedback. 


Guess the company must be a well-kept secret!  LOL


Appreciate any news you may have on this company. 


 


Encompass Medical Transcription
What restrictions are you referring to?  Clinic notes are at 0.74 cpl and 0.77 cpl and Hospitals they pay up to .10 cpl.  They offer bonuses, which seem attainable.   The national I am with makes it virtually impossible to get a bonus.  There is no incentive, that is one of the reasons why I am considering this company but I have not spoken with a recruiter yet.
Encompass Medical Transcription

Who contacted you?  You mean you did not inquire or apply for a position?


Encompass Medical Transcription
I have been hearing good stuff about them.  They are supposed to be one of the only MT companies that allow you to chose your hours and days.  They offer insurance, which is important to me. 

My only concern is the 12,000 lines every pay period.  If their platform is really good, I am sure it should be no problem.  The one I currently use is a nightmare!  Constantly crashing and slowing down.  I work for a national.
Encompass Medical Transcription
Yes, I think it is for weekends.
Encompass Medical Transcription
How come? They didn't have enough work? Was there a problem with the platform?
Encompass Medical Transcription
Hey Teaser,

Thanx, for getting back to me. I appreciate it!
Not about ME, about OUR profession, you know, MEDICAL TRANSCRIPTION?!?! SM

I haven't been talking about ME!  You're the one talking about me.  I'm talking about something that concerns us all.  If you can't see that, then you are blind.  Obviously this is a subject you are uncomfortable with.  You've yet to contribute anything of substance or intelligence to the discussion.  You've just wasted space insulting me.  You're a big part of the problem.


medical transcription certification

Hello,


I'm trying to figure out what the best all-around option is for gaining certification in medical transcription. (Balancing cost and quality of training)  This is what I've come across so far.  Recommendations would be very appreciated!


Penn Foster (online): Around $1000


Local Community College: Around $1300


TechSkills: Around $6000 (which I thought was ridiculous, since their training is done from online or prerecorded modules just like many other online or mail options)


Should I be looking for an Associate's degree, or is a certification (provided that it's accredited, of course) enough? I already have work experience on the clerical side of the healthcare industry.


Thank you!


Aces UP Medical Transcription
Does anyone know anything about this company.  I spoke with someone on the telephone this morning and am considering working for them, but want to make sure they are legitimate before I send any personal info.  They sound wonderful to work with.  Anyone have any experience with them?  Thanks.
THE LAWS OF MEDICAL TRANSCRIPTION

The Laws of Medical Transcription


 


1.  When a doctor carefully and distinctly spells out the name of a patient, drug, body part or referring doctor, it will be spelled WRONG. 


 


2.  If a doctor calls from the O.R., incoherent with rage because a note he/she dictated is not done and the patient in question is anesthetized on the table, that note will have been dictated on the Dictaphone that is sitting inside the doctor’s pocket. 


 


3.  A dictation that is stat, urgent and absolutely vital to the patient’s care will be dictated into a Dictaphone with dead batteries.


 


4.  When dictating an involved neurosurgical op report involving rarely used instruments and multiple complications, the doctor will be sitting next to either a beeping ventilator in a crowded ICU or a screaming infant. 


 


5.  The speed at which an ESL doctor dictates is increased in direct proportion to the thickness of his/her accent: i.e., ESL = mc2 = total incomprehensibility.


 


6.  A doctor who is a crystal clear, concise and organized dictator whom you love to transcribe for, within 15 days from the moment you begin working on his/her account will decide to accept a job at another hospital. 


 


7.  The above mentioned crystal clear, concise and organized dictator will be replaced by the only doctor in the Western Hemisphere who has both a lisp AND a stutter. 


 


8.  A doctor with a sexy, deep voice that turns your knees to Jell-O and your skin to goose-flesh will have a stomach the consistency of Jell-O and a face that resembles a goose. 


LAWS OF MEDICAL TRANSCRIPTION
MADE MY DAY!!! THANKS
medical transcription info
I hope I am in the right place to receive some much needed help and information. I am interested in getting into the field of medical transcription by working from home. I am familiar with the medical field and terminology used as I was a licensed Resp. Tech for several years and worked in the hospital setting. I have also done data entry and paralegal work for a number of years.

What I am wondering is quite honestly how to go about finding a good job of this nature. As well as what online course would be best to take for this?

Also please be honest with me and tell me if it's worth it to take the course. I'm not looking for a lot of money but something is better than nothing and want to keep busy.
medical transcription bloopers
 









    118 Medical Transcription Bloopers.




  1. The patient comes in for a lesion on the penis which has been present on and off for 2 years and seems to be getting smaller.
  2. Patient comes in complaining of hoarseness. The patient apparently lives with his wife and does a fair amount of talking.
  3. The left side of his cranium is missing.
  4. He does have well-known hemorrhoids.
  5. Reflexes in the upper extremities are normal and symmetrical. Lower extremities show an absent right ankle compared to the left.
  6. I also gave her a back book to start doing exercises in.
  7. He does have a fairly high stress job and appears in the clinic with his lap-top computer today.
  8. The patient wishes to establish with a neurologist with the diagnosis of Parkinson's disease.
  9. She is on SEPTRA right now for a sinus infection which she was given over the phone.
  10. She has not been taking the medications that were prescribed. She notes that smoking marijuana currently helps most of her symptoms.
  11. The patient reports that since she had a colonoscopy, she has noticed some problems with her short term memory.
  12. 28 year old male comes in requesting a work release for his foot.
  13. She reports some hearing loss, with difficulty hearing her husband.
  14. She has a long history of asthma; usually she has found that this is exacerbated by being around moles.
  15. During our exam, this man was shaking: basically he was shaking his right leg when I was watching, and he was not shaking his right leg when I was not watching. According to the EMT who brought him back in to the room, when he went outside to get the man he looked completely normal, walked in unaided with no problem, sat down in the room and began shaking and having what he calls "spasms and seizure-like activity." He has good deep tendon reflexes on the left side, which he did not shake until at the end of the exam: I think he may have forgotten which side was supposed to shake and which side wasn't.
  16. Her next complaint is abdominal pain that she notices only when the wind blows on her abdomen.
  17. He describes the ear pain as being in the ear.
  18. ALLERGIC TO MORPHINE, VALIUM, AND HER RELATIVES.
  19. This is her first period since vaginal delivery of a three month old baby.
  20. The patient fell while rollerblading on his left hand.
  21. Fracture to the proximal phalanx of the right fourth toe on the right fifth foot.
  22. Multiple strains and sprains secondary to motor vehicle accident of the neck, shoulders and low back.
  23. The patient cannot touch her shoulder blade with her right shoulder.
  24. The patient was taken to the microscopic room.
  25. The pain starts right after he eats meals located around his belly-button.
  26. The patient presents for follow-up of thoracic back strain, which occurred 03/16/96 while twisting in the dishroom.
  27. Patient comes in to Urgent Care feeling concerned because at work he feels slightly confused and disoriented. At work he usually carries on 3-4 conversations at a time, and now he only is able to carry on one conversation at a time.
  28. Admits to being hypochondriacal about things recently and in fact she has had to stop watching the TV show "E.R." because she gets every symptom that she sees.
  29. Her husband had received the "husband of the year" award two years ago, but has since moved out and is living with a church secretary.
  30. The patient was standing in the kitchen, leaning against the sink, waiting for coffee to perk (drip) and a throw rug slipped out from under him and his foot hit the wall.
  31. ...has a cousin who developed curly hair after having a child.
  32. They will be following up with Dr. Knackstedt in July of this year just to check on his ears.
  33. 15 year old boy was accidentally hit with 5 BB gun shots while he was jumping on a trampoline.
  34. (Re a 5-year-old Urgent Care patient:) Active young man who is very conversant with respect to dinosaurs.
  35. The patient has a brother and sister who are normal.
  36. She will now be living with father and strep-mother...
  37. Mother comes in for consultation re beast-feeding her infant.
  38. She has actually not felt well since her daughter was born three years ago.
  39. About 8 a.m. this morning was the last time she had an inhalation.
  40. She reports that, since the auto accident, the pain in her low back is much improved.
  41. She has had two flares of the previous sinus tract I identified. She states it is related to having sexual intercourse, and since stopping that she has had no further problems.
  42. She fell and hit her left forearm against a rock which remains painful and swollen today.
  43. He sustained injuries to his forehead and face when he fell from his glasses.
  44. I recommended to mother that she get an over-the-counter ear removal preparation.
  45. 48-year-old male with left index finger laceration which occurred 45 minutes before he presented to the Urgent Care department on a piece of glass.
  46. She gets headaches with her migraines.
  47. I recommended MIACALCIN, 1 puff in each nose on a daily basis.
  48. ...and has two cousins identical to her father...
  49. He also has external hemorrhoids, which he says he likes to keep to himself.
  50. ...he is seen today with his daughter Judy; but I guess not with his boy Elroy.
  51. Healthy-appearing child with upset mom.
  52. She also complains of pain in her right ankle. She says she is not sexually active.
  53. The patient complains of low back pain. She is able to move all of her legs.
  54. The patient reports a fatal reaction to IODINE in the past.
  55. The patient wonders if she can fly as far as her ears.
  56. She was also given an in-the-ear hearing aid whose patient was a husband of ours.
  57. She was the diver of a car going approximately 25 MPH...
  58. The patient was given Dr. Davis' car and instructions were given to him to follow up with Dr. Davis within the next week.
  59. FAMILY HISTORY: Significant for a half-brother of unknown origin. Past medical history is significant for a basal cell carcinoma on her head which was removed recently.
  60. After a suicide attempt, the patient was given a choice of admission to the Johnson Unit or vacation with her sister.
  61. He has been monitoring his blood pressure. Does not drink. Does not use much soap.
  62. She will lie down, feel a bit better, cook her husband's breast, then her own breakfast, eat, still feel tired and no energy until after lunch.
  63. She is 15 years old. Chronic runny nose for 20 years.
  64. Stepped on a TETANUS SHOT.
  65. He has some concern about chewing on vacuum tubes when he was an electronic repairman as a child.
  66. Eat before the meal.
  67. He did develop perianal skin irritation with some skin rash extending out onto his bucket.
  68. She has had 3 pregnancies, 1 liver birth and 2 spontaneous abortions.
  69. I plan to see her in two weeks and reassess her injured parts.
  70. She apparently has had a cold for several weeks, but just started to turn green the last couple of days.
  71. Husband is somewhat negative and difficult to live with. She is not interested in a trial of medication for this.
  72. She did suffer loss of consciousness and was told by a chest x-ray that she had a lung contusion.
  73. The patient has not been using METROGEL because it was too drying and her face peeled off in chunks.
  74. She has had surgery when her husband was in the Navy for hemorrhoids during a pregnancy.
  75. She does admit to bruxism with what few teeth she has.
  76. She smokes one glass of alcohol per week.
  77. . . . concentrated on chest, abdomen and all four lower extremities.
  78. He was evaluated in the Emergency Room where he broke some ribs.
  79. The patient has complaints of problems maintaining an erection for over a year.
  80. Despite both standing and lying down, I was unable to demonstrate a hernia.
  81. The patient had a trial of PROZAC on which he became violet.
  82. Examination of the remaining hand is within normal limits.
  83. The wound is doing fine, without complaints.
  84. She is not clear on why she has seen me in the past, but states that whatever I treated her for had cleared up with whatever treatment I had given her.
  85. Exam demonstrates a chile who is modestly febrile.
  86. Basically what happened is she hit her right knee against her chin, biting her tongue causing her neck to be thrust to the left. Now she has pain in her left arm.
  87. He is employed as electrician but does not really remember any specific incidence which could have precipitated his hemorrhoidal problems.
  88. The patient has chest pain if she lies on her left side for over a year.
  89. On the second day the knee was better and on the third day it had completely disappeared.
  90. The patient has been depressed ever since she began seeing me in 1983.
  91. The patient has left his white blood cells at another hospital.
  92. She slipped on the ice and apparently her legs went in separate directions in early December.
  93. The patient left the hospital feeling much better except for her original complaint.
  94. Because of her complaints we gave her an endoscopy so she could look into the problems she is having.
  95. The patient complains of post-coital spitting.
  96. She now wears a 42, cup size 8 bra. She may ultimately be a candidate for reduction.
  97. She was the belted driver in the back seat.
  98. He does want the TV louder than his wife.
  99. The patient was found to have an extremely small facial nerve for the size of his body.
  100. This is a 48-year-old white female black lady.
  101. 19-year-old vehicle involved in a female accident.
  102. When not inebriated, we have always found David to be a delightful and cooperative person.
  103. Elderly male, seeking physician with hearing deficit.
  104. Otherwise, I have recommended rechecking in a few weeks just to make sure that the ear is completely gone.
  105. She has breast-fed the baby with frequent loose stools.
  106. She was the driver of a car that was seatbelted and turning left . . .
  107. She did have a female sister who committed suicide.
  108. Apparently the next day she developed this rash on her hands, and the feet had gone away.
  109. Would like for mom to contact me in about a week to seven days if it is not a lot better.
  110. "It should be noted that from now on ________ will be weighed with gown and panties only.
  111. At work yesterday, she was lifting a 5-gallon bucket of pain.
  112. Last time he ate was about 8 hours ago when he had a bowel of cereal.
  113. She was seen at Sacred Heart emergency room last night for an episode of profound weakness and lightheartedness.
  114. She is under some increasing stress in her household due to the presence of three teenagers.
  115. His appetite, as far as his parents are concerned, is probably normal in terms of volume, but he is the worst eater of the mother's children.
  116. A 78 year old woman told her PCP "I just KNOW I have BEGONIA".
  117. This man says that he thinks he has a sinus infection. Recently, he laughed with his mouth full of lasagna and got some of it up his nose.
  118. This man was seen by me a month and a half ago and got over it.
    Forwarded from Frieda Norris.

 
Global Medical Transcription
I checked out quite a few schools when I was looking. At the time the range was from around $700 for tapes to around $5000 or more for one of the more well-known schools. GMT was $2500. I had read on one of the boards that doing the tapes unsupervised, without anyone to explain things or ask questions of, was not a good idea. I thought that made sense.

I wanted a school that would train online and train in the use of FTP, etc. All the work was done via FTP at GMT.

I wanted a school that had some kind of placement program. GMT did, & I got hired by Medquist a couple of days after I graduated. I stayed there for about 9 months, then moved on & have been working ever since. I think the course was 6 months. It was not self-paced; you had to keep up. I was at my computer for at least 8 hours a day.

I liked GMT just fine. My instructor was great, there was some virtual classmate comaraderie, they encouraged us to use a word Expander right away, provided us with software & books. Everyone was nice & helpful, including the people working in accounting & registration, among other contacts.

I did check out a local community college that had an MT program. They had a prerequisite course that was not available until Fall (this was in April or so). You could not take any other classes until you had taken this one, & you could not take any other classes concurrently. I remember estimating that it would have taken me more than 3 years to get through the program. The JC was cheaper, but not when I took 3 years of living expenses into account. I decided to go the shorter, full-time, more expensive route because I wanted to be working sooner.

I liked GMT & am glad I went through their program. But they were hard to find, didn't advertise much, & now I think they went out of business. I just tried their web address & the link was dead. It's not because it was a bad school. It's just that no one knew about them.





Medical transcription is like learning a sm
foreign language. It takes years and years to become fluent and able to transcribe whatever comes through your queue. Also required are excellent spelling, grammar and punctuation skills as well as computer skills.

Nowadays, the majority of dictators have thick foreign accents which make it difficult for even the most experienced MTs. It has become a situation of translate and transcribe!! You really need to know your stuff.


That's the medical transcription industry
Which is probably why, when someone with 15+ years of experience applies with these companies, they get a big song-and-dance about being 'not quite what they were looking for'. That is, if they even hear back from them at all.


Non-medical transcription rate.
Does anyone charge an hourly rate to do non-medical transcription? If so, could you please tell me how much? I just got a job offer to do non-medical transcription, but she wants me to give her an hourly rate. Any info would be appreciated. Thank you.