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First, you are not alone. Most of us have been there. We understand. Long message. sm

Posted By: searching on 2007-08-04
In Reply to: Burnt out - need advice

1. You will never make your husband or his family understand your job. To them you will always have a "work in your spare time" pud job. They aren't capable of understanding, so don't waste your time. Concentrate on helping yourself succeed, for your own satisfaction.

2. Not being judgemental, but it sounds like you either need to look for a new job, or streamline your work process. There are a lot of tips on increasing production from the more experienced MTs, I have learned a lot. Just ask, and you'll receive all kinds of suggestions for building speed.

3. Don't waste time on street names, unknown company names, etc. If you can't find them on one or two good websites, leave a blank or spell them the best you can, depending on the directions for your account. I have one account I blank a doctor's name, one I leave a ? after the best spelling I can get. I check three good websites for doctor's names, maybe four if the hospital is on a state line. I never waste more than 5 minutes looking for things that aren't pertinent to the account (doctor's names are, but the rest aren't).

4. If you are getting 60 minutes of work and it only works out to about 400 lines, you might want to get another account. In my experience, 60 minutes should give you between 500 and 600 lines, depending on what kind of work you're doing. If it is discharge summaries, you may never build up your speed. Sometimes clinic work is faster, you use more canned text. Op reports are good money makers if you have the experience. Use Expanders for everything. Every Expander you put in will make you money in the long run. Also, if the work isn't coming in when it is supposed to, let them know you need it by a certain time. You can't sit at the computer 12 hours a day to do an 8-hour job and maintain a life. It isn't humanly possible.

5. TAKE your days off, do something YOU enjoy occasionally, not always what your family wants. Be good to yourself. This is where burnout comes from. If your husband can afford to pay all the bills, use your money to hire a sitter for your daughter 1-2 days a month, and spend the day with friends. Hire someone to clean your house regularly. Learn to streamline everything you can. Without being selfish, you have to take care of you, no one else is going to.

I too went into medical transcription because I hated working for a company that made bombs. This is much more worthwhile. But it is very hard. You have to approach it as a profession to succeed, and you'll have to do that for yourself, because families rarely understand that sitting at home working is probably the hardest thing you'll ever do, besides raising your children. Best of luck to you.


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Please see message. I have three daughters with long, long hair.
I also have long hair down to my waist and my three girls have hair that long too. My daughter brought them home from school last year. I was devestated and grossed out!!!! I have never had to deal with lice. Anyway, we did the treatments and two of my girls broke out in a severe rash with the OTC stuff. Their little heads were so sore!! I thought I was being meticulous with eggs, only to find them hatching again down the road. A nurse at the pediatricians office suggested I try oil to suffocate them since my girls were allergic to the lice solution. I bought a huge bottle of veggie oil and dumped it on all three heads, plus my own. I then wrapped the heads in platic wrap and then a towel. I left this on for 30 minutes. It takes a while to wash out the oil, but we never, ever had the lice or eggs again!!! If you try this, make sure you put on an old shirt and put a towel around your shoulders. Obviously we were desperate, but we all have such long hair and very thick hair so I was willing to try anything. And I figured there was no chemicals involved so that was pretty safe. And it sure did help my littles ones since their scalps were pretty raw from the solution. Hope this helps and Good luck!
Huh? I didn't understand this message. :-)
??
Do you have to be snockered to understand that message, I should take up drinking again!! NM
nm
I understand how long...
of an episode the flu can be. My point in my question to the poster was to make sure that was the actual diagnosis and that there wasn't something else going on. After 5 days, the child may not be "better" but may be exhibiting signs of beginning to feel better. Pneumonia and other secondary illnesses can develop easily from something like this. That was my reason behind my question.
I don't understand why you were bothered that she left a message on your machine. sm
How does the 'generic' greeting you have to answer it indicate what type of message someone is supposed to leave? Would you have rather she left a totally informationless message? I just don't get it.
Oh, I've been doing this many long years, so I understand what SM

you're saying. I've been dept. supervisor, QA, all of it -- all long enough to realize that I am not infallible, for sure.


What I will say is that spending two hours reading reports aloud is not going to help me in any way, shape, or form. If I thought for a moment that it would make my work better, I'd be willing to sacrifice the time and do it.


It's really sort of like a tic, what I do when I transcribe, and I can't help it. I have tried to let stuff sit there and have the spellcheck catch it, but it's like a reflex action. I've backspaced to it before I had time to think about it. I know that I'm not really using my resources very efficiently.


I think I said in my first post that I started on typewriters and went from there to a computer with just a keyboard and monitor, and the only editing tool available to me was the backspace key. Mercy, I thought I'd died and gone to heaven. I transcribed that way until 1993 (? thereabouts), when I got my first spell check and word expander.


This lady is well know in the MT community and is a long term MT. I understand

your skepticism, but that is not the case with this gal. She has been straightforward from the very beginning and I have practically her entire background.  I would ask that we leave skepticism out of the picture and try to help this family out.


Thank you,


Sheri


 


Here's the story - long message

I have been using the product off and on for the last 7 years, but mostly since November 2002. Let me offer the short version of what’s involved: 


1.            You need a computer that has a CPU no less than 2 GHz with no less than 1 MB of memory, and it should not have a Cerelon processor.


2.            The system requires a sound card that is not integrated into the motherboard. Here is a link for sound cards that work well with Dragon:  http://support.scansoft.com/compatibility/default.asp


3.            Don’t use the microphone that comes with the product. You need to order one separately. Here’s a link for quality brands:   http://www.emicrophones.com/microphones/product_detail.asp?subcatID=1   (I’ve used both the Andrea-700 and VXI Talk Pro in the past, and they are suitable to the task. I currently I use the Sennheiser MD431 II handheld/desktop microphone (it’s worth every penny).


4.            Learn the proper way to dictate:   http://www.emicrophones.com/articles/index.asp  (check all of the links on this page; Marty has a terrific web site). This can make or break the level of accuracy.


5.            I prefer Dragon Medical Suite over the Professional version. You want to have the latest version, which is version 8, since it has the highest level of accuracy (you upgrade further at no charge, but you need version 8 on your system).  Previously, you could purchase version 6 or 7 off ebay for $250-300 and then upgrade to version 8 for under $200, but it seems that now the upgrade to version 8 is $450. So, you’re best option is to keep an eye on eBay and pounce when you see a good deal on DNS Medical Suite version 8. However, you *can* get by with DNS Professional if you have enough documents for the program to “read.”  They say 30-50 MB is sufficient but I disagree. I do acute care and have close to 500 MB, and keep adding all of the time.


6.            Will the product benefit you? I would recommend the product to someone who can say “yes” to any of the following:  [a] you have physical problems such as carpal tunnel syndrome or arthritis; [b] you don't have a great memory and cannot remember thousands of abbreviations, which means you’re typing things out at least 50% of the time (that includes being proficient at SmarType and Instant Text, which *still* boils down to memorization).


7.            You need to put the time and effort into preparing and training the product. You cannot just install it and “Away we go!!!” However, if you’re diligent about the training process (which is continual), you can probably average 350-400 lines per hour with 98-99% accuracy after three to four months of training. This product is not for everyone. Some will do better than others. Success or failure lies in the user, not the product.


8.            The more you learn about the product, the higher your level of production. That goes for any product. There are three web sites out there which are dedicated to the product and can answer anyone question you’ve got.


9.            Is proofing necessary? Yes, no matter how accurate you think the product is. But, the more you train it, the faster the proofing process. With proofing, I average 350 lph. So, if someone did the proofing for me I would probably dictate 450+ lph.


 


I think I've covered the initial bases on this. If you want to discuss things further, just email me. 


Need advice -long message

Some of you probably know me but I am small MTSO, 2 part-time IC's.  One of mine does Psych Eval and I pick up tapes once a week usually, 2-3 tapes on Thurs or Friday.  I deliver to her.   Do not need the last one back until Weds a.m.  I usually ask that if there are two, one back on Monday and one on Tues p.m.  So the doc does get them all at once.  They have to be out in the mail by Thurs from him, I send them to him and he prints and mails.   Well this gal has been doing this account for over a year.  She is always rushed and trying to get them done "faster" all the time to make that much more per hour.  (I pay 0.8 per gross line with headers and footers counted).   So there is usually 350 to 400 lines per account which she does in about an hour since I have set up so many templates.  Good money I think.  But she rushes so much that there are minor mistakes being made -- wit instead of with, or instead of on, bear essentials instead of bare essentials,  not big ones but little. I feel that because he gives us so much time tht these reports should be 100% accurate with the typing and grammer -- am I wrong.  I make very little on this account, 25% of the take at maximum.  So I told her that if the reports came back PERFECT I would pay her 0.85 cents per line and she really got upset.  Said that humans make mistakes, etc.  Am I out of line?  She really gets defensive on the corrections I send her and so I stopped sending them to her.  Yea she used to be a friend.   So how to you like to be told that you have errors?   I try not to be too stern but when she attaches the incorrect letter to a psych eval that got me the other night.  Give me some advice. I mainly just E-mail her back the corrections I have made but evidently I am too "harsh" and demanding too much perfection.    Thanks.  Patti


Discount - sorry long message
I do offer my docs a 1% discount if they pay within 3 days and especially if their account does go over $1000 I get my check the next day.  One of my newest accounts did not apply their discount to their second bill and I was told "You work hard,  the work is returned on time, good quality, Dr. C______ is not the easiest person to work for and I did not take off your discount because you deserve every penny of your invoice."   He is a dermatologist, has lots of Op notes, good gross line count and he is really not that hard to do, lots of shortcuts but he does have an irritating habit of clearing his throat about every 5th line but you get used to it.  But again I have been luck, all accounts pay within 3 days at the longest, never a bounced check and never a question on my line counts.  But along my 15 to 18 years of doing this, I have had my share of poor ones but for the past 7-8 years I cannot complain.  I have older docs who will probably retire in the next 10 years but then so will I.  They are stand alone, 1-2 in a practice and so don't know if they will ever go EMR or even digital but will continue as I have.   The accounts are out there you just have to look and perhaps go through several before you find one that appreciates you. 
balance...sm (long message)
just wanted to encourage you. i suffer from burnout too (30+ years in this industry would burn out anyone!) =) ...but I have found ways to overcome it.

i would suggest that you NOT change companies. often when we're really stressed, making major changes is the LAST thing we should do.

for me, i find if i lower my MT expectations and quit being as perfectionistic as i want to be, i decrease the stress load. if you have the ESL from h*ll leave the allowed amounts of blanks or let QA deal with them and move on! you have nothing to prove to these difficult dictators...i try not to take it personally that they don't give a rip that they make our job nearly impossible....

i also need to keep my work life and home/personal/creative/school/community/family roles in balance. i work 2 jobs (1 MT, 1 not, go to school--online, and am a single mom raising 2 kids--older now) IT CAN BE DONE! And burnout can be BEAT!

if you need some moral support let me know--i'll give you my email addy.

ALSO, as far as the CTS, for YEARS I've had to wear typing gloves...best ones I've found are "MouseMitts" http://www.mousemitt.com/wrist.html
i have no affiliation with them...just passing on a good product that's saved me from having to have surgery...

hang in there...there is a creative solution to your burnout...

now, back to MT work for me!!!
=)
disagree with you - long message but 50K+ can be made
I disagree.  I just picked up another account today.  You just need to go where the money is, do a little extra and pick up your own accounts.  In the past six months I have picked up two accounts that total an income of close to 1200 a month if not more.  This is on top of the accounts that I have that already generate 50K a month.  No I do not charge 15 to 17 cpl, no I do not work 60 hours a week and yes the majority of the transcribing I do.  I pick uo the single doctors that no one else wants, I pick up and deliver, print, fax, get to know the staff and low and behold I make a good living.   With these two accounts I still will be working less than 40 hours even with pick up and deivery and probably closer to 32.    I may have my IC's help if they want to pick up more lines than they do with their psych accounts but if not, well I will do it.  Again, look for the smaller clinics and go for it, the money is there and sometimes yea you have to put out a little bit of personal contact and customer service but again it is worth it.  Though my accounts are not perfect, they are dependable,  pay on time, and work with me when I have problems.   And these are older doctors who do not want EMR and do not want to type and so we have all decided that we will all retire at the same time.  In fact, I cut my thumb the other day trying to cut my new carpet to make if fit and my hand surgeon stiched up my thumb for free.  Anyway, to me the money is there but you might not be in your pj's all the time typing and need to get up and out and deliver and pick up.  Good luck to all of you.  My life is good.
Lisa B - my rates and a long message

Again, I am from the old school, old way of counting and have had my accounts for many, many years - some 18 years.  I do the simplest and easiest for me which is just doing gross lines per Word -- which I know counts the spaces but that is how these accounts were started and when I inherited some of them was told to count top to bottom -- but with that in mind -- I keep my rates a little lower.  I am from .11 to 12.5 cpl.  The lowest is for my Psych accounts as they give me 3-5 days turn around and we insert a lot of templates.  The others are internal medicine, surgery, surgical oncology, Plastic/Hand surgery and Dermatology.  I do pick up delivery, print, envelopes, cut apart chart notes but I average $35 to $45 and sometimes over $50 an hour (depends on how many Op's and consults that I have) and cannot see raising my prices.   So I am happy and content.  My pick up and deliveries take me an hour each day (depending on how much I visit with the office staff and docs) and I usually stop at the store or something but it gets me out of the house and I really do not mind that at all.  I figure this into my work day to get my average hourly rate and am still happy with it.  I will probably raise my rates at the end of 2007 but it has been two years.  So with all of that said -- again it depends on your variables -- pick up and delivery, printing, etc.  But for a ballpark figure I would go for 12 cpl for digital and 12.5 to 13 for pick up and delivery knowing that it will take 3 to 6 months to get your average up there while getting to know your docs, etc.  I have used Sylcount for another account and to me that was too cumbersome.   I tell my accounts the simpler, less time consuming we keep it the more savings I can pass onto you.  And yes, they do appreciate me, pay on time, Birthday cards are received, Christmas bonuses received, included in staff parties if I want and the doctors actually talk to me and treat me as a person with a name and joke with me.  Nobody can really answer this question for you as only you know what the account entails, your experience and what you want to make.  You can always raise in a year or after doing it for a while. Good luck, e-mail me if you need any other additional info.   Patti


Unlimited long distance in Maine. Please see message.
Hi all! There was a thread not far down on this board about unlimited long distance, and a few companies were mentioned, like Verizon, etc. I found out today that not all of these services are offered in Maine, where I live.
Does anyone know of any unlimited long distance services at reasonable prices in Maine?
ALSO, I know we have AT&T unlimited long distance here in Maine. Does anyone know if AT&T is one of the "good" companies? That is, can I use a C-phone with them and not be penalized?
Thanks so much for any help anyone can give!
see inside for link and article from Bill Gates...lm (long message)







 


Bill Gates bets $84M on corn power
Investment in ethanol manufacturer by Microsoft founder shakes up industry.
December 13, 2005: 6:41 PM EST


NEW YORK (Reuters) - When the richest man in the world invests $84 million in a company, you can be sure Wall Street notices.


That's why Neil Koehler, president and chief executive of Pacific Ethanol Inc. (Research), was looking as if he had won the Powerball jackpot on Tuesday.




"It gave us instant credibility and the equity financing to be very credible and real with our (business) plan," he said of the investment by Bill Gates, the Microsoft Corp. (Research) founder, whose personal fortune of $46.5 billion topped Forbes magazine's list of the world's richest again this year.


"It really differentiated us from the pack," Koehler said. Gates' investment firm, Cascade Investment, agreed last month to buy 5.25 million preferred shares in Pacific Ethanol, a producer of the corn-based fuel hailed by environmentalists as an answer to the earth's dwindling supply of petroleum.


The financing, in which the preferred shares will be converted into common stock, is expected to close in January and will net the Fresno, California-based company $84 million.


The Gates ripple effect

In an interview at Reuters' Times Square offices, Koehler said Gates' investment was a sign that ethanol can be a viable alternative to oil at a time of see-sawing gasoline prices and concerns about global warming and climate change.


"It's all coalescing and, obviously, a smart investor like Bill Gates sees that," said Koehler, who was in New York to attract institutional investors.


Gates' money will help Pacific Ethanol proceed with its plan to initially build five plants on the West Coast to process Midwestern corn into ethanol, he said.


"It's not only had a huge impact on our operations, but it's had a huge ripple effect on the whole industry. It has really caused a stir in the ethanol industry that Bill Gates has stepped up and said: 'I believe in ethanol.'"


The company went public in March and the $84 million will help finance the plant construction.


"This was very much our strategy and they very much synched up and helped us make it more real," he said. "They had decided they wanted to get into ethanol and had looked at many companies before they found us."


Despite the investment, Koehler has not met Gates, who is also known as a philanthropist.


"He's pretty hands-off," he said.


But just the name is enough to attract attention from Wall Street and oil companies, said Koehler.


"With Bill Gates and that whole left-wing, progressive position that he has and the philanthropic thing, it reinforces ethanol's green stamp," he added.


Ethanol versus oil

With crude oil at $50+ per barrel, Koehler sees the market for ethanol-burning vehicles growing. Already, U.S. gasoline contains about 10 percent ethanol and Ford (Research) and General Motors (Research) are developing cars to run on 80 percent ethanol.


With 150 billion gallons of gasoline sold in the United States each year, that represents some 15 billion gallons of ethanol.


"We could do what Brazil's done and have 30, 40 percent of our transportation fuel renewable," he said.


Brazil, which makes ethanol from sugar cane, and the United States are the two largest ethanol-producing countries, he added.


"It's a common fact, we are running out of oil and there is only one commercially-viable liquid fuel alternative," Koehler said.


But historically low gas prices and powerful big oil companies combined to stunt the ethanol industry for years.


"Because of the politics of the oil industry, ethanol has always been viewed as raining on their parade, interfering with their business model," said Koehler.


However, the situation has changed and oil companies now look more favorably on ethanol than other transportation power sources, such as electricity, fuel cells or hydrogen.


In addition, President Bush's energy bill included renewable fuel standards and starting on Jan. 1, it requires a virtual doubling of ethanol fuel use from the current 4 billion gallons to 7-1/2 billion gallons by 2012.


"With $50 oil and up, ethanol is very attractive from a price standpoint," said Koehler.


Ethanol receives a 51 cent per gallon incentive from the U.S. government and today it is selling wholesale for roughly $2 a gallon.


"The actual cost to a refiner is roughly $1.50 and wholesale gasoline is roughly $1.70 or $1.80 today," said Koehler.


And in another sign of the future, he said that, starting next year, the Indy Racing League is converting all Indy racing cars to run on the high-octane alternative.


"Ethanol is racing fuel," he added.


 

 

 

Venting-why do people keep putting nm and THEN writing a message?? nm means no message - sm
Please put sm if you have a message and NM if there is no message other than your subject line.  It makes it easier when reading these messages.  thanks so much and have a nice day everyone. 
I hate Instant Text. It is expensive, long long learning
curve, and too much distraction for me.
How long should I wait after applying for a position before I follow-up. It has been as long as two
without hearing from some.  Just wondering if I should send an e-mail to follow-up to see if they received my resume or not.  I don't want to offend anyone but feel two weeks should be long enough for someone to at least acknowledge my resume and that I have applied for a position.  Right now I would accept anything even a note saying no thanks.  Any advice would be appreciated.  I haven't had to apply for a job for the past 10 years so I am a bit rusty at this.  Thanks again for any advice. 
small message. nm means no message
see?
Flame=200 views, sm=see message, nm=no message
x
Congrats! How long have you been a MLS and how long did you study for the test!

It's been a long, long time since I've used a C-phone, sm
but I do think jobs can be paused.
I had a problem with this for a long, long time sm
I have always worked days, like from 6-3. Over the last few years, it didn't matter how much sleep I got, I became real groggy between 7 and 11. Really shoots the day. Talked to my doctor and he said my blood pressure pills were the culprit but he refused to change me to another brand or dosage since I have multiple aneurysms (2 in the brain). My BP has been stable for a long time and he wants to "keep it on the low side". I tried taking them before I went to bed instead of early in the morning, but then I had headaches all day. So, I am changing to a night shift for a few months so I can sleep when those pills kick in and so far it is working pretty good. I stay mostly awake during my shift and die when I hit the bed from 6 am to 10 am, then I lay down again later in the afternoon for 2-3 hours. I still get 6-7 hours of sleep, it's just split up during the day, plus I am mostly awake now when I sit down to type. I don't have to deal with the heat in my office, either. It tends to warm up real fast in here with the south sun on the house and 2 pc's running all day, even with the air conditioner on.
Way back when, a long, long time
ago and in a galaxy far, far away, I had my own accounts also and some years cleared $75,000.  Yes it can be done, but you need to have your own accounts.  Also lots of delivery, and other duties involved.  I work for a large national now and make much less, but I got tired of accountants, having to deal with hardware problems, deadlines, driving deliveries, printing, printers, etc.  So I decided to simplify my taxes and stay home and just type.  Don't have to worry about computers either, because the company will just send me a new one. 
Long, long files. Seemed like they'd never end! I'd never go back to VA again. nm
s
I've been doing this a long, long time...

I used to make $70,000 and up a year and did so for most of the late 80s and 90s (one girl used to make six figures a year working 7 days a week!)  Because we were making more money than the supervisors and Medical Records Directors in hospitals, they began to switch to transcription services which were sprouting up all over the place.  Plus AAMT came into existence and even though in the beginning it claimed it was to fight for transcriptionists (although assured us it was NOT a union), they eventually morphed into an organization that was more management friendly.  They developed the "guidelines" and the 65-char line.  That was the beginning of the end for those high-end wages.  Then all those mickey mouse transcription schools popped up, and now outsourcing overseas.  YES, we're complaining. 


Been in this biz a long, long time, 30+ years and....sm
I love/loved MTing. However, things have changed so much during these years. The job definitely gets easier; don't have to look up much, can decipher ESLs much easier, in other words, you get pretty comfortable with things and you have confidence in yourself. The more experience you have the easier the job, but....

I actually made more money 10 years ago!! We didn't have speech recognition and you actually got paid for headers/footers, demographics, carbon copies, etc., you got paid for what you did fairly; today, I am not so sure.

You will feel burned out at times, but that passes and you find you like your job again.

Good luck to you!!
sm, see (or short) message, nm is no message.
x
sm-see message, nm-no message, ks-I think it's someone's initials.
nm
or no message, small message - whatever SM
any indication there is no need to waste time opening the post.

it is irritating also when people type through the subject line as well as the name line and then do not indicate if it is worth pursuing.




sm is see message not small message. I almost always
put NM or nt if there is no message, but quite a lot of people still open the posts as evidenced by the number of views. 
A long, long time ago, I was going thru
a really bad time emotionally and physically. I was suffering, and my transcribing suffered. I assure you - if you are to the point of not paying your rent, literally, and needing food stamps, there is something else going on in your life than current transcription rates. We are all in this industry and many are thriving, most getting along comfortably. If you are literally to the point of food stamps, you honestly would be a fool to continue. I blamed it on my job, on my line rate, on everything but the honest truth that I was ill and was NOT working as I should or could. It is a really sad thing that you keep spreading this propaganda that MTs in our culture are doomed and now destined for food stamps. Food stamps are not something to toss around lightly, as you would know if you ever had to use them. Please let's not be quite so dramatic. Again, if you are really in those dire straits, you really need to face that MTing is not the fit for you, personally, and do something about it rather than blame our industry. You dwell on the past, but we can't do that. While you may have made other wages 20 years ago, may I remind you that we were pounding away on IBM Selectrics using layers of paper and bottles of white out, going crazy trying to rewind tapes over and over to get that dang word, with no idea what an Expander was. Technology is fantastic. Things have changed, but things are still great in this industry, and in this world. Those who change and can adapt will be fine, but you need to recognize that most of us are not ready for food stamps.  
Sure did...you been around for a long, long year

A gross line IS a gross line regardless if it's 90 characters long or 1 character long... SM

I'm very sorry that your lines are 90 characters line and you get paid by gross lines.  You are cheating yourself - that's not my fault.  You cannot change the definition of a gross line.  So I gues I'm not understanding what you are trying to say.  Now if you are trying to say that your line equals 90 characters and that's how you figure your lines, than you are not using gross lines.  You have defined a line to be 90 characters, whereas most MTSOs define a line as 65 characters.  If that is the case, then I must say again, you are cheating yourself.


So which is it, do you get paid by gross lines or by a 90 character line?


I would be over there too.....but I also understand where
people are coming from when they say she is criticizing their gov't, etc. I can't say what I would do because I don't know what she is going through, but you can't just assume someone is guilty when there is no evidence to that. Those 2 brothers were held way too long and think about how their parents are feeling. There is no evidence that they did anything and we wouldn't be able to hold them like that over here w/ no evidence.
Don't understand

   I love it when I hear that an MT, at whatever company, is doing 2000, 3000, or more lines a day.  I love to hear that because I am trying to increase my line count and this gives me encouragement.  I love to hear how they do it and try to take their advice.  I don't understand why some get so upset when they hear that an MT has a great line count.  Why do they automatically have to be liars or cherry pickers?  I think we should be picking their brains to find out how they are accomplishing this so that we can benefit from it. 


So I say, keep on talking about your line counts for those of us who want to improve ourselves, please!    


what if you can't understand the
customer service rep.....I've had many,many instances while dealing with CS reps from India where I was completely at a loss to understand what they were saying.  I say, I you can't speak clearly get out of the field!
Understand
Hope it makes you feel better to know that not all of us out here expect you to keep it to yourself. It gets kind of lonely, and bad days are the worst for that. I have relatively good accounts also, working for a small MTSO, but some days it is all I can do not to come on here and whine. I say, if it makes you feel better, that is all that counts.
Here's what I don't understand - sm
Say we use a template and end up having to delete a lot of unused headings. How is that calculated into the line count? I guess what I'm trying to figure out is if we are typing to make up for the deleted headings, if this makes sense.

And, yeah, I suppose I could ask a company representative but I wouldn't really expect an answer and don't want to rock the boat.

SS is my 1st MT job and while it never quite passed the smell test to me, it was easy to get and quick to get started and is certainly giving me invaluable experience with ESLs, if nothing else. Yeah, the money stinks and I could certainly do without the nasty emails, but the thing is what it is: A foot in the door. And I may even try to keep SS as a backup if my new job turns out to be slow.
as i understand it,
QA addresses the body of the report or dictation, and QC's job is making sure the patient information or ADT is correct.
I understand what you mean sm

I definitely think people who get off on being rude, hateful and just plain nasty to others are not happy people.  A happy person is usually cheerful, pleasant and helpful and that isn't always because they live in a bed of roses.  I've known people who were always cheerful, pleasant and helpful even when they were dying inside.  I guess their attitude gives them a serenity that makes them able to cope, I dunno but I would wish I could be more like those people.  Some of them have had problems that would have, seems to me, weighted down a saint.


Hope your editor is in a better mood; meantime, just feel sorry for her/him, I'm betting he/she is way more miserable than he/she tried to make you.


I understand thanks
NM
I can certainly understand, been
there myself, but I am currently working on an account that the second shift person does 5 to my 1, not because I pick or choose when I work or what dictations I transcribe but because of the difference in hours we work I get the responsibility handed to me to take care of things like corrections, researching problem dictations etc, that take away from my production but the other MT thinks I am also a cherry picker but I cannot do anything about what people think, so I do not complain either but rather just do what is required and I know more about the system we work in than anyone else on this account and still produce enough lines to make a good paycheck.
I don't understand. Why should they have to? Maybe they-sm
do a lot of it in-house, or maybe they use a smaller service. I don't know the answer, though. :)
UNDERSTAND
x
I just don't understand....

How people get off demonstrating such grossly childish and rude behavior.  Something's making you unhappy honey--you really should do something about it. 


I understand now.
been working so long my eyes are crossing
I understand what you are saying
I was on one account that I always had to fill in some of the info in order to have the ADT do the search to fill it in completely. Most of those reports were short ones as well. The account I currently work on, fortunately, almost always has the ADT filled in and are longer reports. However, you are correct, we do not get paid for the cc info and that can be time consuming when the doc/address is not in their drop-down list and you have to type all the info in yourself. You made a very good point about not getting paid for this.
I don't understand why someone
who has a 4 year degree would be a manager for K-Mart. It seems weird to me.
I don't understand
Well now, call me crazy, but I didn't respond to you yet. There must be an imposter out there.
don't understand

I must be dense but don't understand your question, do you mean how much does this equal if you were to get paid for spaces?    Also how many characters in a line or is this a gross line?  A simple test would be to check a document you had typed, using Word, see what your character count is with and without spaces divide by whatever your line count is and see the difference.  Also see what your gross line is.  Again, my brain could be dead on a Saturday after a very busy week but I don't understand what you are looking for as you don't give enough info.