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Serving Over 20,000 US Medical Transcriptionists

Heartland Transcription

Posted By: info on 2005-10-04
In Reply to:

Anybody work for them?  Any info on them would be appreciated.  thanks!




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When I was at Heartland...
I always found it odd that system/server issues would arise at the beginning of a payperiod and then you would have to work extra just to make up those lines! Really,

I think they had control to do those tech issues, because at the end of the month (billing time) they would offer a crazy bonus - looked good on paper, but the accounts were terrible!

Not to mention not being paid for a tech issue that were HIS's fault!!
Heartland
MQer - Would the person's name be Colette? I have been there, if you decide to go to HIS, watch your back. Believe it or not, MQ is better!
Heartland
I have read the board on Heartland and was wondering if there is anyone out there that likes this company?
Heartland
Sorry, HIS caused brain damage for me - her name is Colleen - I personally met her and she is a backstabbing b....ch!
Heartland

Wondering if anyone has heard anything new on the sale of Heartland. I currently work for them and at times I can be worried about my job. I work as usual, but cannot help for wondering how safe my job is.


I seen a couple things on Heartland even some old ones saying they were over seas owned, which is not true. They are owned by HCR Manor Care and based out of Toledo, Ohio.


Which Heartland?
The one in Oklahoma? Heartlandtranscription.com?
what happened to heartland?
I am an ex-heartland employee. Manor Care, who owned heartland, tried for nearly 2 years to sell it off because it was losing money for Manor Care. Finally sold out to an Indian company, and yes, everyone was laid off on the US side. A lot of the MTs, QAs, went to MQ. I was a QA and still am for the Q. When I read this stuff about CBay, I get the biggest sense of deja vu. It's nearly the same scenario, the same untruths being told, and it will be those who have their heads in the sand that will be shocked when the end comes. Make plans for the near future, don't get caught unawares, and have faith in yourselves--there are companies out there who will take you, no problem. Just be prepared.
Heartland - the heart of the industry!
Heartland is the best company I've ever worked for in the transcription business.

Check out mtjobs.com, find a post for them, you'll be really glad you did. They are fair, always there to help you. They have great benefits, and one of the few companies where you are not just a number at the other end putting out reports. When I call them, they answer. No automated lines. When I have a problem? They fix it, right now. It doesn't get much better than that. :0)


Heartland requries no fee no deposit..nm
..
I don't work for Heartland, but the line
about the average age of a US transcriptionist being 59 years old is a BUNCH OF CRAP for having to send work overseas.  What a crock!!!
Heartland's GEMSTAR is awful...
...it's obvious no real live living, breathing MT ever had anything to do with the design of this software.  It is very slow so if you were being paid production pay, you'd be losing money using this gem of a piece of software. 
Heartland - lack of work
Heartland never has any work for the US team, know why? They have to keep the Indian MTs overseas busy! Management (former MQ drop outs) try to paint a pretty picture for MTs that the software will get better or the clients are okay. Well the system is horrible and the clients are 110% ESLs!
Heartland is finally purchased...

Spheris purchases Heartland Information Services.. more to come later in the week


Heartland Information Services

I have read all about the difficulties with MQ here.  Anyone here have any experience working for Heartland Information Services. 


 


Thanks


the Heartland Layoffs happened before.....sm

 and as long as we have MTStars.....it will not become a thing of the past so quickly!!!  Thanks MTStars!!! 


 


 


no, I think it's Heartland Information Services
www.heartlandis.com

If it's the Heartland I'm thinking of (and I think it is), last year they fired all their US MTs in one big swoop and sent all the work to India.
Good Luck Keeping Your Job at Heartland!!!

I think I have had enough! Yes, I admit, I currently work for Heartland and truly thought they wanted a domestic team. I didn't think much of the managment changes and truly thought we (domestic MT team) would be okay even if HIS was sold, well think AGAIN!

We are being fed a load of crap from the new President (Dennis Paulik)!! The below was sent to me annoynomously. I think that all US-based MTs for HIS should up and leave! Why wait, obviously, he has "other" intentions that don't include us - the USA TEAM!!!!!!

Heartland Information Services, Toledo, Ohio, which employs 1,400 to 1,500 foreign transcriptionists in three cities of India, may help explain why. Dennis Paulik, Heartland's vice president of sales and marketing, says that HIPAA standards are applied to all transactions, including anything outsourced. The company leases private, transoceanic lines, so all transactions are encrypted from the time the information leaves the hospital, to the moment it is dispatched from Heartland's U.S. offices to a transcription center in India, until processing is complete and the medical transcript goes back to the hospital.

Paulik says he hears time and again that there aren't enough U.S. transcriptionists, and that those who do still work here are an aging population--the average trained American transcriptionist's age, he says, is about 59 years. It's one reason his company was formed, he says.

"You're going to have a growing need, and fewer transcriptionists," Paulik says. "It reinforces that point that people have just got to go overseas."


Oh yeah? Go to company board and read about Heartland's layoffs.

it's really not fair to tell people to get into this business when it's obvious there's big trouble and the S--- is just starting to hit the fan...


Agree, verbatim transcription equals poor quality transcription.
x
Know AIM transcription system, never heard of Hull transcription. Are you sure
you are not thinking about DHull who is a recruiter for MDI-FL?  They use the AIM system. 
Transcription/QA pay
What is the average hourly pay for such a combo position? Southeast and Northern regions.  TIA
how do you know who does their transcription? nm

Has anyone ever used transcription

equipment or heard of company Infoware?  Hospital is looking at buying new equipment and just wanted to know any feedback on how easy to use.


Actually, transcription should go away
The electronic forms make a lot more sense. Who wades through those piles of records anyway? I'm not sure the whole narrative serves any purpose but perhaps in the courtroom. I'd like to think that dictating about the patient and his/her history helps clarify everything in the treating physician's mind, but I don't think anyone gives more than a cursory glance to the record later. And perhaps when looking for mechanism of injury, a brief narrative helps out... But I'm not sure we are really necessary. All that said, what are we going to do for a living now? Not all of us are 10 years or less from retirement.
OSI transcription?
Anybody have any experience with OSi transcription, good, bad or anything?  I am going to be testing with them.  What is their pay scale (I think most companies range from 7 cpl to 9 CPL).
PT transcription....
Has anyone typed for a PT Department, and how is the dictation. On a level of 1/10 what would you say. I'm currently doing neurosurgery, family medicine, orthopaedic, and pulmonary and thinking of possibly taking a position for a PT Company to do transcription in house. Any info would be greatly appreciated.javascript:editor_insertHTML('text','');
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C&C Transcription

Do anybody know anything about this company? I am really interested in applying, but I am a little confused about their test. Does anyone know how many tests to do to apply? Do you pick one category and do all the tests within or several tests within several categories? If someone has applied before I would really appreciate some info on how many I need to do. Thanks.


anyone know much about C&C transcription TIA

/


Transcription
Anyone read the article in Advance Magazine stating that transcription will be virtually obsolete as we know it in 3-5 years with take over of the back and front ends of speech recognition. Was curious as to opinions.  Seems like this message has been repeated over and over.
Anyone know anything about T-C Transcription
in Florida?
Is transcription still a hot job?
I am wondering whether all this time and energy is worth it.  I am not trying to be a downer, don't get me wrong.  I am just reading over this board and wondering how we all can stand it anymore.  I've been a Transcriptionist since 1993.  Feeling like crap today.  Hard work, is it worth it to all of you??    or    or    not sure...
transcription course
Andrews School in Oklahoma City works closely with helping you get a job and they are excellent for transcription and coding.
US Transcription
I actually worked for this company for two years and w/out trying to bash, I would simply say to watch yourself.  They have a very high turnover, and make a lot of promises they do not keep.  They also play dirty with pay.  If you work for them for a while you will very likely find out they are hiring new people at more than you make!  Keep yourself informed and in close contact with their other transcriptionists if you decide to work for them!  They also have a very nasty QA person who can be short and rude.  She really wants things done "her way" whether it meets AAMT standards or not!
Why transcription?
Curious to know. What is the main appeal to you?
Why transcription?
I can work from home, set my own hours, be my own boss.  I don't have to worry about what I'm going to do if my son is sick and has to stay home from school.  I don't have to work in an office anymore and deal with the high school mentality and backstabbing that goes on.  I save money on gas, can work in my comfy clothes, and save money on food from not having to eat out every day.  I also enjoy getting to work in the healthcare field, and I love to type!
KMM Transcription

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Thanks


usa transcription?

I'm looking for a company called USA Transcription or something like that.  Can anyone help with some possibilities?  I have spent an hour on the archives and could spend hours more....lol


 


Thanks!!!!!!!!!!!!


Took a job outside of transcription-bye all gl

Other Transcription

Does anyone know if there is any other transcription out there such as legal transcription that can be done from home.  I am trying to help a friend find some work that she can do at home.  She has no medical experience, but is looking for something she can do to earn a little extra money a month, such as data entry, legal transcription.  There are so many ads out there and she is looking for a reputable company.  Anyone out there had any experience or know of any legit companies for data entry/legal transcription, etc. that can be done at home? Thanks for any input. 


EMR and transcription
I worked one day a week in a large group practice and also did all of their transcription as an IC. They went to an EMR system. It took away approx 90% of my transcription, only a few office notes a day per doctor were being dictated, the rest was being entered into the EMR by the medical assistants, physicians and other office staff. It is a very tedious system, filling in blanks or picking items from a list, etc. It was really much more timeconsming for the physicians and staff, especially at the beginning, but they put so many $$$$ into purchasing it there was no way they were going to go back to dictating. I was offered a position scanning medical records and info into the system but the pay was less than half what I was making doing transcription as an IC. They have had to hire at least three people just to scan documents, etc and this will be a longterm comittment because they want to get their complete records into the system. Right now they do keep two part time ladies in the office that transcribe what litle they do dictate, they also are expected to do receptionist clerical work if there is no dictation to transcribe, etc. The system they have basically is point and click, using the mouse alot of the time, inserting standard phrases from a list into a template on the system, possibly typing five or six additional lines into the record, etc. Because of they way the system is set up, there was no way to make any kind of speed using the mouse, so the only thing would be to be paid hourly and unfortunately in a physicians office there is just no way to make the kind of $$$ that I could make transcribing, so I moved on to a national. There may be possibilities to do more transciption, it just depends what type of system they have and how much time the doctors want to spend entering in their own data. This has been my experience, maybe others have a different point of view. Good luck with it.
pay for new transcription
The lowest I have seen paid for transcription is 0.05 cents per 65 charcter line.  The highest is over 0.10 cents.  If I were you, I would charge somewhere in the middle around 0.07 or 0.08 cents which is the normal pay for many companies.
Transcription RPL
I am an IC working of my home for a physical therapy office. The office is quite demanding and because of the gas prices I am going to increase my rate from .12 to .14.  Is there an average? I have to drive 15 minutes each way from my house to pick/up drop off everyday. When I went to school for this 12 years ago, the average rate then per line was .12.  Any thoughts would be appreciated. I am typing on microcassettes. 
OSI Transcription

Your sure sound sour grapes about them. 


Where do you work now if you don't mind my asking.  Are you happy?


other transcription

I am curious as to if there is other transcription, also, as I have done it for a mental health center.  If you find out, would you please email me.  And also, I am new at this, how do you post what you wrote?  Thanks


JLG Transcription, FL

Looking for information/references from MTs in regards to working for this company.  Any information would be most grateful


SPi transcription
Anyone out there who works for SPi and uses their software, which I love, feel that they do okay?  Thanks in advance.
Using I-Pen for transcription

With the holiday commercials in full swing, I keep seeing the I-Pen commercial.  I forget the name brand, and it may be called something else, but I am talking about the pen that works like a mouse and a pen where you write with the pen and then transfer it to your computer.  Has anyone thought about or even tried to use the I-Pen for transcription?  I'm wondering if it would give the wrists a break to be using a different input device than the keyboard.  Any ideas would be appreciated.  While I'm talking about productivity, has anyone become more productive using Dragon Speaking Naturally? 


TIA!


will you use it for transcription?
x
What is IME transcription?
Can anyone tell me what IME transcription is? A company I might work for told me they have IME transcription, but I've never heard of that before.
ANP Transcription
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TC Transcription
Can anyone give me any feedback on TC Transcription?