Heartland - lack of work

• Heartland - Cher
  • Heartland - lack of work - Lara
  • I would like to know too - MQer
    • Heartland - kks
      • MQ at its worst could never ever - ex-HIS
        • Hmmmmm - certainly sounds like MQ!
        • Heartland - kks
          • Hmmmmmm - -certainly sounds like MQ!
            • Thanks for the input - MQer

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  Are names of companies allowed on this board?  I'm in the middle of applying to several transcription services, so would really like to know which one (s) don't have enough work available.

I also did not have any work due to President's Day.

I am very frustated, No work due to Thanksgiving initially, then Christmas, New Years, and now President's Day? (Not to mention lack of work due to blizzards etc.)

I like the company I am with, supervisors etc. but am wondering if it is going to improve.  I was promised paid health insurance, but have not yet reached the line count. How is it possible with any work?

Any feedback appreciated. Thank you.

Hi all

I wanted to see if I can get some opinions on my situation. 

I started with this company in September and the workload was good for a while.  I promised to do 30 minutes per day.  I do this part-time after 4p EST every day as I have a full-time job out of the house.  Since the holidays, the workload has dropped off and by the time I get home after 4p, many times there is next to nothing for me to do and some days absolutely nothing.

I was thinking of asking the supervisor if there is some other fairer way to divide up the work that does come in so that I can have some too when I get home.  Would this be a reasonable thing to do, or would it be asking too much of her? 

Thanks for your opinions.  In the meantime, I am looking for something else too.

Wondering if anyone has heard anything new on the sale of Heartland. I currently work for them and at times I can be worried about my job. I work as usual, but cannot help for wondering how safe my job is.

I seen a couple things on Heartland even some old ones saying they were over seas owned, which is not true. They are owned by HCR Manor Care and based out of Toledo, Ohio.

Anybody work for them?  Any info on them would be appreciated.  thanks!

Spheris purchases Heartland Information Services.. more to come later in the week

I have read all about the difficulties with MQ here.  Anyone here have any experience working for Heartland Information Services. 

Thanks

 and as long as we have MTStars.....it will not become a thing of the past so quickly!!!  Thanks MTStars!!! 

I think I have had enough! Yes, I admit, I currently work for Heartland and truly thought they wanted a domestic team. I didn't think much of the managment changes and truly thought we (domestic MT team) would be okay even if HIS was sold, well think AGAIN!

We are being fed a load of crap from the new President (Dennis Paulik)!! The below was sent to me annoynomously. I think that all US-based MTs for HIS should up and leave! Why wait, obviously, he has "other" intentions that don't include us - the USA TEAM!!!!!!

Heartland Information Services, Toledo, Ohio, which employs 1,400 to 1,500 foreign transcriptionists in three cities of India, may help explain why. Dennis Paulik, Heartland's vice president of sales and marketing, says that HIPAA standards are applied to all transactions, including anything outsourced. The company leases private, transoceanic lines, so all transactions are encrypted from the time the information leaves the hospital, to the moment it is dispatched from Heartland's U.S. offices to a transcription center in India, until processing is complete and the medical transcript goes back to the hospital.

Paulik says he hears time and again that there aren't enough U.S. transcriptionists, and that those who do still work here are an aging population--the average trained American transcriptionist's age, he says, is about 59 years. It's one reason his company was formed, he says.

"You're going to have a growing need, and fewer transcriptionists," Paulik says. "It reinforces that point that people have just got to go overseas."

it's really not fair to tell people to get into this business when it's obvious there's big trouble and the S--- is just starting to hit the fan...

I recently was hired for a national MTSO and was wondering if this was typical for most companies who hire you as an employee.  They train you, tell you who your supervisor is, turn you loose on your account, and after that you are hard pressed to get in contact with your supervisor, or anyone for that matter, for questions.  I had questions about:

1) how to fill out my timesheet, a) when to submit it, b) how the pay period runs - all I got was a sample copy and told to submit it on such-and-such day. 

2) questions on formatting that were not in the AI sheet - no response either by E-mail, IM and lack of contact phone number other than the 1-800 office number.

3) Two days into the job - ran out of work on both primary and back-up account.  Response - "sorry, we're just slow." and not by my supervisor, by another company associate as my supervisor was nowhere to be found.  Never heard from the supervisor again.  Haven't bothered to log back in to work.

Just wondering if anyone else has experienced this and is it typical.  Do not want to mention the MTSO, but it is a well-known national.

frustrated.

Your hair, that is.

Got this neat little trick at the hairdresser yesterday. Cut one strand of hair and put it in a small bowl filled with water. Wait about a minute or two. If the strand continues to float at the surface, you're lacking moisture. If it sinks to the bottom, you need protein.

Kind of helps you decide the right shampoo and/or conditioner to buy. 

I also think it is important to start off with people who know the account, follow the specs for the VR to learn the specs correctly.  In time with everybody on the same page it should improve, but if you are using all the shortcuts and have experience in the account I can't help but wonder if it may be worth looking into another account.  My line count is actually down now from the account that made me really start like the Escription platform.  I had a mostly ER account with other basic 4 reports in it that would allow me up to almost consistently 800 lines edited lines per hour.  The work was very inconsistent and the company was not reliable so I moved on making less money but much less stress.  The accounts do make a difference but until you try another account you may not know what your potential really is. 

In answering the other question regarding hot keys, I learned just like mentioned above.  Learn them one at a time.  Start with Alt k, then Alt Shift K, Alt ., Alt ,, Alt :, etc.  Use you jump keys, which are very easy to learn and you'll use them all the time, ctrl arrows, ctrl shift arrow, ctrl backspace, etc.  All of them used together really are a time saver.  Get in the habit of using alt 2 and alt 1 too to adjust speed of playback.  For the nice easy ones go ahead and alt 2 to your content and get the report knocked out, for the tougher ones alt 1 and slow down.  I do this throughout the reports as I find it easier to listen quickly to some parts, and slower with others that need more changes.  Any bit of time saved makes a difference. 

Also, in my first report I mentioned working with kids, etc.  This is a biggy for me.  Working 3rd allows me to actually work without distractions.  Small distractions make big difference. 

recently I have experienced both sides of this aspect.  In January I was hospitalized for asthma by my then family physician.  I had been to him 3 times in the month before that with problems but he made no effort to adjust meds, etc.  About a month later, he walks into his office and tells his staff today is your last day. I'm closing the office. 

I got strep throat and went to a different doctor.  She was absolutely the best.  She looked at ME while she was in the room, not at the chart or her PDA in her hand (like the first doctor used to do).  She talked to ME.  Asked ME questions and answered any I had.  asked about allergies (which I have many). The first doctor tried to give me medicine I was allergic to (and he had been told multiple times).  Two weeks ago I was hospitalized through the emergency room with another asthma attack (brought on by the flu).  My new doctor sat down beside me in the room. Talked to me.  Got a very detailed history.  Explained what tests she was going to do.  Explained the results of what tests had already been done.  Told me she was going to refer me to a pulmonologist to evaluate if my meds need tweaking.  Even asked me which one I preferred based on how my insurance would pay.   I have only seen her in the office twice and then while hospitalized and I already feel more at ease and reassured that 2 years of using the other doctor. 

Also, at work this past week a patient was admitted after lunch.  Because the patient had missed the noon meal, the PHYSICIAN went to the cafeteria and bought lunch for the patient and took it to him.  Now THAT is a physician that cares about the welbeing of their patient!

I wish all doctors could be like these two - both of them female!  Maybe it has something to do with our nurturing instincts!