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I agree about the tone..sm

Posted By: nn on 2006-11-24
In Reply to: Your tone makes it very difficult to be supportive. nm - celestialmls

Everyone has things in their lives that are not expected and a challenge to our daily lives. Everyone, not just you. Yes, we all can become resentful about those things when they impinge on our happiness, but not all of us bring it to a message board looking for sympathy. You volunteered for work and then vented about the kind of work you got. We all have forms of stress in our lives. It is how we deal with those stresses that makes us grow as a person and spiritually. Sometimes we need to step away from our own self-pity and place those feelings in a direction of thankfulness for what we do have. I wish you many rich blessings in the near future.


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Her tone was not reasonable.
Believe me, she couldn't afford me anyway if all she's getting is newbies applying.
I read through everything and your tone

did change when you stopped hearing what you wanted to hear.


My first impression of wrong thinking was your statement of being "employed for a year as an IC."  That is a contradictory statement.  An IC is not employed.  An IC is contracted with.  The IC decides the schedule and the company, if the work is there, agrees to provide said work to the IC on the schedule offered.  The MTSO does have the right to set a turn around deadline because of its contract with its client.  If that IC does not (on several occasions, albeit out of your control) meet those schedules, the MTSO still has a business to run. 


I honestly feel sorry for both of you.  It isn't surprising on the MTSO's part to train someone else while planning your exit.  That is common in most industries.  It sounds like there is a lot more to this story than has been shared here.  I'm sorry that you are in a pinch but at the same time, maybe you have learned something about the business of business.  I hope things get better for you soon.


The tone was not supportive
I am sorry, but the message was completely overbearing and rude. There would have been many more ways to go about giving the message with being so mean about it.  Why be rude to someone who is already upset.  That just isn't right. 
Not the words so much as the tone
And I am really tired of this same old refrain - MT doesn't pay enough, boo hoo.
Owners set the tone
Owners can indeed be nice, but they also need to set the tone, or the corporate culture, for *nice*.  Polite and respectful has to be the clearly stated expectation for behavior by everyone.  *It goes without saying* does, indeed, need to be said and reiterated every so often.  The idea that everyone in the firm is a client of every other employee needs to be stressed.  Some of these things are fairly easy for the owners to check.  Ever call your own business as a potential new hire and see how you're treated?  Ever call Technical with a problem and describe yourself as a worker instead of a boss?  It can be a real eye opener, and it's something owners need to know.
setting the tone...
This is meant for e-mail but it is also helpful on message boards too...enjoy:

http://www.ewriteonline.com/index.php?display=ArticleDetails&id=358
Yes, but the tone of your posts...
is the problem... not what is being said, but how it is being said.
Same tone of denial that was used when the MT world went from

"Oh, it'll never happen," "It'll never work"


Yep, keep kidding yourself, girl!  


I hate the tone of these responses.
They sound so vindictive.   Liz is trying to remedy a lot of problems here, so the least we can do is be civil.  I think we have all had problems at one time or another with something, but the sign of maturity is to try to iron out the problems and then get on with your life.  Harboring strong feelings of animosity  is not good for you.  
the tone of your post is so familiar
If you somehow follow my other posts, which are mostly just vents, and why you are following them so closely?  Who are you???
I would rather not respond to your questions, as your tone seems a little angry
x
Your tone sounds 100% whining and bitter.
That's why I call your posts whining and bitter! The other poster stated her case in a mature way, using stats as her back up. No whining, no bitterness. I have not formed an opinion on the AAMT either way to date, but am leaning more pro-AAMT by just the style of postings - those supporting it come off as calm, professional, and mature, while those not supporting it sound emotional, bitter, and whining. Just my opine and reaction to the posts!! Debate much? Its a great skill, and long lost in America...
Your tone makes it very difficult to be supportive. nm
nm
Basically, if you get a dial tone, it's hooked up right. NM

You didn't like the tone of her voice or her leaving a message?
You're a real piece of work.

Have many friends?
C-phone help! Dial tone ok, but keys will not work.

There is a dial-tone when handset is lifted.  Keys do not work to program, dial, ect.  This is the same for 2 different units.  Any suggestions?


Drug called Spineral lack tone, I looked everywhere?????


 


HELP


I love it too! I have my emails from work make a ringing tone
and pop up on my desktop,much like Yahoo messenger or IM. It's great. Never miss an email and can respond right away.
No dial tone? No foot control? What's wrong? Are all parts plugged in? Is your phone
s
Agree, agree, agree! Just listen to Benny Hinn..

he speaks perfect English, especially when asking for money!  Also, in my opinion, blanks should be left in the doc's dictation if not able to be transcribed, maybe then they will know that are NOT understood.  With QA fixing them, what need is there for them to care if we understand them or not? 


I agree with you....

I mean afterall there is no evidence that she is dead.  From the beginning I thought they were guilty and I still think that Joran knows something (not saying it was an intentional murder-- probably an accident)  The biggest thing that plays on my mind is why did they lie in the beginning if they were innocent.  I believe that they were covering up for something.  There have been theories that she went for a swim and drowned but there has been absolutely no trace of her.  No shoes, handbag, nothing, which leads me to believe that everything was gathered up and taken somewhere. 


I feel for the family but they need to let the Arubans do their job abiding their own laws.  I know the mother has said she will stay until she finds Natalee but you can't live in Aruba forever.


I agree....

I think you have to blame Natalee herself before you blame the chaperones.  What was she thinking going in a car w/ three strangers in a foreign country???  And also, what about her friends.. what were they thinking letting her go to the bar or leaving the bar alone?  Back when we were in college and were on spring break or just bar hopping in this country..... you NEVER let your friend go off w/ some strange guys.  That is just common sense.


I agree!
It is stated above, "I wouldn't give my daughter 2 cents towards a trip to Aruba at age 18. There's only one reason to go to an island like that, to drink."

Thank you! Me either!

I feel awful for this girl and her family. I really do. But no way in Jerusalem would I have allowed my 18-year-old son OR daughter to go to Aruba (which is a colony of the Netherlands, where pot is legal and who knows if there's any regulation on alcohol).

An 18-year-old is in no way socially savvy or emotionally prepared to be turned loose in a strange place with very loose laws and be expected not to get into some kind of a situation that he/she is in no way prepared to handle.

NO WAY

I really hope they find this poor girl, but it's not looking good.
I agree - for all we know
they could have taken out a second mortage on their home to finance this "vacation".
I agree with you...
besides if I sat all day and typed an American doctor who dictated in monotone speech I'd be sleeping by 10 a.m. I look forward to the challenge of transcribing the ESL's every day..it makes our jobs more rewarding!
I agree
nm
I do agree with that...

Evil does exist no matter where you go and my post was meant in no way disrespectful to you or your opinion (I hate it when a flaming war starts like the ones above).  I just know how one seemingly insignificant comment can start a whole line of growing misinformation...  Kinda like that game we probably all played as kids..telephone or whatever 


I did not hear about the comment of America being the Great Satan, that is interesting, I am going to have to check that one out! 


agree...

IN some cases we did, but do you really think the Indians didn't do the same?  There is a myth about indigenous peoples on any continent being "noble savages," but in truth, there were warring thieving tribes among the Indians here who leeched off the peaceful tribes before the Europeans got here.  Lying and cheating are not exclusively European virtues.


I still say they need to get over it.  We spend way too much time in this country talking about mistreatment and ills of the past - we need to spend more time and energy on building a future for the children and grandchildren we say we love so much.  The best way to give them a successful, peaceful future is to let go of our resentments and choose to love our children more than we love our grudges.


I agree with you (sm)
it takes a village to produce a perfect report! LOL! I embrace the feedback from QA, both positive and negative.  And I make notes and try not to make the same mistake twice.  Life is a learning process, anyways.  The day I stop learning, I guess will be the day I die!
don't think so, i agree, it is a
x
I don't agree.
We get a lot of local coverage, but what about national coverage like on Fox, MSNBC, CNN, etc.? Every single news network has been focused on this one single incident on just about every show from 7 to 11 p.m. for months.  Nancy Grace gives a 30-second blip in her missing person segment, but the majority of her hour-long show is devoted to the Holloway case.  Look at all the help that was donated to the search effort in the Holloway case because of media attention and contrast that to the help that could be focused on other cases in addition (not instead of) had they received the same saturation of news coverage.  It's not a generalization, it's an actuality.
I agree
Yes I agree with both of you Joran was involved.  I think it was drug related probably not to her knowlege, an accident or something and then they panicked and did whatever they did.  When you hear that the father actually said, "No body, no case", that sends off bells to me.  My fear is they know she will never be found, and he will just do his 116 days in jail or whatever, and her parents will never have any closure.  Sad.  I hope we are all wrong.  I hope she shows up somewhere like Elizabeth Smart, no matter how traumatized, it can be dealt with.  However, I still don't think it is fair to all the other parents with missing children who cannot get their story on CNN for 3 hours a night, not for even a minute.  That has to be a plight worse than hell, not knowing; and thank God I don't know how it feels and hope I never will.
I agree with almost everything you said except for
the fact that you don't think our work impacts patient care. I have to disagree with that one. So many times the things that we transcribe are read and re-read to help those giving direct patient care a better understanding of what is going on with their patient (I used to be a nurse and quite often read previous transcriptions). While we are not directly involved in patient care, we do have an impact on their care. Anything that is placed in the chart has an impact on the care because if we transcribe something incorrectly (which we all do)whether it be MR#, wrong med, whatever and nobody catches it then it becomes a part of the record and may be referred to many more times down the road.

I do agree that a lot of transcriptionists would be happier if paid by the hour with incentive bonuses for QA and/or production, but like you said, that is not likely to happen.

I am glad that we can get on this board and discuss our different opinions with others. Sometimes it gets a little lonely working at home and it helps to know other people's insight into different things.
I have to agree...
Degree in advertising and marketing and promotion and choosing to do MT. How pitiful is that?
I agree

I can do 1800-2000 lines a day, so 1000 is a piece of cake.


I agree
On of my good friends is trying to get pregnant now and she thinks becoming an MT at home is going to be easy. She is planning on taking the education direct MT program. I told her, she better know what she is doing.

I doing all the research I can, so I won't make a big mistake.

After reading the posts I don't think it's worth it. I feel I can be a better mother to my child if I continue to work outside the home now. Like a pp said being home physically isn't enough, you need to be their for your children emotionally and mentally. At least once I leave my office, my work stays there and I can give my attention to my baby.

You all have helped so much!!!

THANK YOU:)
Have to say I agree with you
Luckily, I didn't have to do it at home part time, but I had a job away from the home during the day, and worked at home typing in the evenings and weekends.  I had 3 kids to raise by myself with no help, so I did what I had to do to make ends meet.  But I know they felt neglected when I was at home, and "always working."  Luckily, they grew up okay, but it was hard, and there is always the guilt of "always working".  I remember them saying those words very clearly.
I actually agree with you. What gets me is SM
when people in this situation go on to make things infinitely worse by having two, three, or MORE kids. Get some common sense, people! It's bad for the kids, and the rest of us are sick of being expected to pay (literally and otherwise) for your mistakes!
agree
Agree you should get it all. Sorry she had a stroke, but you are working your butt off to keep her afloat.
yes, I agree

That is what I am working on, keeping at it.  Hard right now for me with 3 kids at home and in my face sometimes.  But only 1 month till school.  Ahhhhh, cant wait!  Still, I find that after my 1000, I start to dwindle a bit.  I want 2000 a day, so that is my goal I am working towards.  Have to find ways to motivate myself. 


I also strongly agree with you about the attitude component.  That plays a major role in our jobs.  With changes coming on board at my company, I find the better the attitude, the better it all goes for me. 


I agree - sm
Career Step is the BEST I have found in my research, and have had the best luck with girls coming fresh out of that course and training them... diamonds in the rough, and they were OUTSTANDING!  It is a course you do on your OWN, so if you are successful in the course in managing time and focusing, then you will do well as an MT.... just realize we all SUCK at first... it is experience that makes the MT....  Don't take constructive criticism to heart, USE it to the best of your ability.  I have been a mentor, and OSi actually has great mentors for "newbies"....   Good Luck.... and let me know if you need any help or have any questions....  Bobbie
Unfortunately, I have to agree with you on this one.
American customer service people over the phone, who probably think they are too good for the job they are doing and feel the need to take it out on me by being short, condescending, and sometimes nasty on the phone.  The Indians are very cordial, friendly and patient and are grateful to help. 
Yes, I agree.
and MTStars being watched more closley for this damage control because it pop ups on the first page of Google and Yahoo for keyword: Medquist.

http://www.google.com/search?hl=en&q=medquist&btnG=Google+Search

http://search.yahoo.com/search?ei=UTF-8&fr=sfp&p=medquist
Oh, I agree with ya, except....

I have to look up every single lab test that she abbreviates (incorrectly) because our account does not allow for ANY abbreviations (for this reason, I guess).  She has listed over 37 different lab tests in this report and half of them she abbreviated incorrectly.  I have to look them all up in Stedman's path...if not in Stedman's path then in Stedman's abbreviations, and then if not in Stedman's abbreviations on google or path sites.  I spent over 2 hours on this one 27-minute report. 


I normally love the long, meaty reports especially if they're OPs.  But this woman obviously didn't know what she was doing...and the worst part is that she isn't new.  She does this all the time.  I cringe when I see her name show up in my job list, which it usually does about every 5 months and then 10 jobs in a row.  So I'll probably spend all 8 hours on just her 10 reports and be lucky to make 800 lines.  Yeeehaww.


Well put. I agree...
I am an instructor at a career college. We dropped the MT program 2 years ago. (I still teach medical terms, but now I teach medical assistant students.)The program was dropped because we couldn't place new graduates, and it was clear that the field was headed in a different direction--not only VR, but also overseas outsourcing. That was a wake-up call to me. I'm still in the MT business as a QA specialist and consultant, but I have expanded my editing skills to include legal clients, and I also do freelance proofreading for a magazine. I applaude your decision to earn a bachelor's degree. Good luck in your new field.
I agree
I was never sure why it mattered so much if an MT in Kansas or Bangalore saw that I had gallbladder surgery. I am more concerned that these people either in US or foreign countries have access to Social Security numbers, which I still see plenty on reports that I type. Also there may be concerns about some conditions finding their way to potential employers or insurers.
I agree.
I think it would be nice to have a method in place for MTs to test and reinforce their skills, but this CMT thing sounds like a ripoff. A whole lot of noise signifying nothing except some bucks in someone else's pocket.

Sort of like AAMT.


I AGREE
AMEN~! I have seen that too and it makes me want to grab the kid myself, but I would rather spank the mother!!
I agree...it's so sad.
d
agree 100% (nm)
xx
I agree

I've read your post and Sandra's, and I agree with Sandra.  I would not want you typing my medical records or those of my family, I can certainly tell you that.  Lord only knows what would end up on there.


 


(Amy would type:  The patient had a right knee "baloney" amputation.)