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I agree with you. If a recruiter cannot answer your questions and you sm

Posted By: A recruiter on 2005-12-07
In Reply to: Venting on job interviews - sm - Disgusted

are not satisfied, then you should move on to the next interview. I try diligently to have all the answers before I advertise for a position because I know what it is like being an MT and looking for work.

One thing I must say though is this, sometimes we try and still it is hard to pinpoint all the issues (and I know I try) . I know in my case there are different departments and while I do ask all the necessary questions, there are conflicts in the answers. I do my best to pull the answers from the managers prior to advertising for a job opening and believe me, if I can't do it, no one can. I understand what you are saying, but all of us are not alike. Some of us work very hard to think of anything you could possibly ask.

Now, if you have a recruiter that has never been an MT, they might not approach things like those of us who have been MTs and QA people in our career.

Just keep your chin up and stay firm in what you want and don't back off on it.


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I asked some questions of the Transform recruiter before...sm
sending in resume. They didn't answer the questions and sent out a general prefabricated rah-rah message about making the right decision to see if we were both a good fit for each other, etc. In it, it asks you to download some program into your computer that will check out the specifics of your system and email them with the info so they'll know right away if your system is compatible with what they need. What the...!!! No way was I going to do that. And then it asks to you to do the 5 tests and the 6 voice files and submit it with your resume. I declined to do everything. Not my idea of how to do business. 
Answer to your questions
I am sorry I don't have time to answer your questions in detail, but the most reliable source and largest supporter of farmed animals is farmusa.org.  Go to their site and click on links.  There you will find all the answers to all your questions.  Thanks so much for wanting to be informed, that is all that is neccessary in some cases to allow you to switch to a compasionate way of eating by eliminating meat from your diet.  Wish you the very best and spread the word once you see for yourself. 
Could you please answer some questions? (sm)
Did you have a learning curve with this keyboard?  I was reading about it yesterday.  I understand the home, page up, page down, etc. keys are on the left-hand side of the keyboard.  That would make for some serious re-learning on my part!  How have you coped?  Thanks to both of you in advance
In answer to some of your questions...sm

How did you get your accounts and what line rate did you start with? Also do you pick up and drop off? Who do you speak with (Doctor or office manager) when you have a question about dictation?  What is your normal TAT?


--------------------------------


Pounded the pavement 12 years ago, introduced myself in medical buildings/offices that I chose to walk into, handing them my business card, spending a few minutes with them, giving a resume if requested, showed a little of my personality, asked for their business cards, followed up with them with a phone call.  I did this once a week, a different medical building in my area(s).  I started charging at 12 CPL.....never upped them until this year.  They so appreciated that.  I pick up and deliver and also supply plain white paper if they request the work be printed on that versus their letterhead.  I also never charge for just one word on a line, no matter how long that one word might be, and I give them free 5-line headers as it's only 2 Keystrokes for me.  (Most docs like to see something for *free*).  I spoke originally directly with the doctors and some of them I still do talk with them, but many times I just deal with the office staff.  I rarely have to call though.


Hope that helps and good luck to you. 


Let me see if I can answer some of your questions.

Let me first tell you about my background.  I've been an MT for 15 years and QA for 7 years.  I have also worked as a supervisor of a MT department in a large inner city hospital.  I went to a business college and enrolled in their newly established MT program and it was awful.  I paid nearly $5000 for my "education" in 1992.  Fortunately, I lucked out and was able to get a p.r.n. MT position with a local hospital and one of the instructors at my school worked at the hospital.  She became my mentor at school and on the job.  I learned more on the job than I did from the school.  I started out making $7.86 an hour!  It seems like peanuts now, but I took it and ran with it.  Best thing I ever did.  I am a firm believer that every newly graduated MT simply MUST work in an office for at least the first year.  You learn so much from other, more experienced MTs.  You develop a trained ear by having someone else with experience listen and tell you what you should be hearing. 


I owe my career to Martha, Jane, Sherri, and Helen.  They are all retired now, but they were MTs back when they used typewriters and recording belts!  They were my mentors in the beginning and everything they taught me is still with me today!


what type of school is nec.? Personally, I feel that you can take a medical terminology course, anatomy and physiology I and II, and English at your local community college and that is a good start.  I don't feel like any of the online schools out there really prepare anyone for the real world of transcription and their tuition is outrageous!  You can go to a community college for half of what you pay some of those "business" or "career" colleges.


is school required? Those courses I listed should be required.

what is an apprenticeship? can i work as an apprentice and get paid? I think an apprenticeship is an excellent idea.  After you completed the necessary course work, on-the-job experience is the next step in the learning process and an essential step.  As far as being paid, there are companies out there that pay a minimal line rate (usually 5 or 6 cpl) to newbie MTs who are still learning.  Even if you don't get paid, it's still excellent training and education.


can i work at home straight out of school or do i have to work at an office or hospital first?  Unfortunately, you can work from home right out of school, but I don't recommend it.  Like I said above, there is a gigantic learning curve the first year or two out of school.  And even after 15 years on the job, there is still a little bit of a learning curve.  For at least the first year, you need to be in an office with other experienced MTs.


 


There's no one answer to any of your questions. sm
Some companies might want you to have experience in QA; others might not. Either way, they'll want to know that your experience in transcribing covers the range of whatever kind of work you'd be checking, and that the quality of your own work is high.

Some companies might expect you to transcribe and do QA if the volume of work you'd be checking isn't enough to justify having you do nothing but QA.

If you're thinking of advancement within your own company, check with your supervisor about these things. If you're thinking of applying for a job with another company, hopefully the job description will indicate what the requirements are and whether it's full-time QA or would also involve transcribing. If not, you can ask during your interview.

Oh, and same with regard to pay. Some companies pay QA people an hourly wage, some pay "production" rates. Again, you just have to ask when you're applying for the job if the job posting doesn't tell you this.
I absolutely agree with the recruiter above - sm
I worked with a woman who claimed to be a medical transcription instructor, 20 years experience, so on and so on. Get this - she could not understand a simple line of "the lungs are clear to auscultation." I AM NOT LYING ON THIS!!

I cannot tell you THE COUNTLESS NUMBER of transcriptionists that get an attitude about needing to take a transcription test when they have X-number of years experience, but you know what?? I would say a little less than half of the "prima donnas" that had this attitude, could not transcribe for beans!! I worked with a company that had travelers that sent out transcriptionists that had the prima donna attitudes, and again, their transcription could KILL A PATIENT!!! They didn't care. They were doing it for the line count to make the money. One woman if made up crap just to get extra lines.


An update and to answer some of these questions...
The account is psychiatry. The doctor speaks clearly, no big words. I scored her second one at negative 42%. She had no blanks and guessed at everything. Did not read over to see if anything made sense at all, so many sentences were completely OUT OF WACK. I am not able to speak to the MT directly, my boss does that. I have not sent the scores in/back yet. I would like to first speak with my boss on this, as I have no idea what to do about it. There were 8 reports, she did 4 of them, so obviously, I am typing the other 4 (THANK GOD). I come across A LOT of newbies and they do great and have a lot of potential, but this MT, to me, just seems lazy and unwilling to try. I see no potential here whatsoever. She is getting English words as well as medical words wrong and spelled incorrectly. I am at a loss!
what's the difference if they answer your questions or not
they're gonna be a bunch of lies anyway! 
no easy answer to some of your questions
I was lucky enough to get my first account in response to a letter I sent - one of 100+ letters sent out. I've never been successful with advertising since then. The rest of my accounts I got through word of mouth - one office likes my work, the OM is asked who she uses as far as transcription by another OM, etc. So make sure you do your very best no matter how "small" the account is - you never know. As for what to charge, that depends on your area of the country, what will that market bear? That's a hard one - need to do some snooping as far as what the "average" is. Don't want to undercut but don't want to price yourself out of the marketplace either (personal experience - I've done both while learning). As far as questions re dictations, I try to dope it out myself - I purchase a reference book for that particular specialty if I don't already have one, ask on message boards, research the reputable web sites, stand on my head and howl at the moon - anything before I resort to asking either the doctor or the OM. As a last resort, I will leave a blank and flag it with a note that I couldn't understand what was said, or whatever the problem was. I used to pick up and deliver, but ALL of my work now is via digital dictation, so I don't pick up or deliver anything - everything transferred via secure ftp. Hope that helps some.
Put your condescension away and answer the questions
I understand it might be difficult to answer the question because there isn't a difference, but try.


THE ABOVE IS THE CORRECT ANSWER TO ALL THOSE BOS QUESTIONS
Amen, Amen, AAAAmen! We could work together! Thank goodness for like minds on this topic! Now I can feel good the whole rest of the day!
Kudos! I agree with recruiter hopping!

I'll sometimes see the same name pop up at different companies?      Why do they not stay?   LOL


It is so easy to blame the MT that's why!  I also have a list of recruiters I think are the pits! 


can any answer a couple if Winscribe questions?(sm)

I'm a fairly new MT and have done all my MT-ing so far with C-phones.  I am being switched to a Winscribe system.  My question is this:  Will the MTSO be able to monitor how fast or slow I'm transcribing?  I'm not trying to get away with anything.  It's just that I've read horror stories from some MTs on certain platforms where the MTSO can see (and calls) whenever they're "off the system" (bathroom breaks, looking up a word, legitimate coffee-breaks) etc.  I work as an IC and have a window in which to get my work done rather than a set number of hours.  What I'm wondering is if the MTSO, with this new system, will now be able to "see" if I'm not typing every single minute.  TIA


The links inside may help answer some of your questions:
You might wan to check out the CMT Candidate Guide: http://www.aamt.org/scriptcontent/Downloads/CMTCandidateGuide.pdf

To paraphrase from the CMT guide regarding retakes of the exam: If a candidate fails and wishes to retake the CMT exam, they must wait until 6 months have passed to re-apply to AAMT. There is no limit to the number of times a candidate may
retake the exam (it just cannot be taken more than twice per year). The registration fee is charged each time the exam is taken.

You can also check here for more info on the exam and answers to FAQ. http://www.aamt.org/scriptcontent/chub.cfm

You might also want to check out the CMT Review Guide, available from the AAMT: http://www.aamt.org/source/Orders/index.cfm?section=Orders&task=3&CATEGORY=INV%2DPRO&PRODUCT_TYPE=SALES&SKU=STED%5FCMTREV&DESCRIPTION=&FindSpec=&CFTOKEN=65179116&continue=1&SEARCH_TYPE=find&StartRow=11&PageNum=2

Good luck! :)

They did answer the questions. Then got swore at and had people

NumbersUSA has done their homework on this issue. If you have questions, ask them. They will answer
tell you exactly how their petition is bound legally. NumbersUSA has made HUGE differences in curtailing illegal immigration.  They are really a great group of people.
Since the poster below didn't really answer your questions, I'll try...
While I agree that things are being done to try to do away with transcription eventually, I think that hope is a long way off. Here goes:

1. A lot of work is being outsourced to places like India because they can do the work much, much cheaper than a US MT. Some hospitals won't all their work to be outsources, but the thought on this board generally seems to be that most don't care or don't know.

2. In order to work at home directly after school, it is highly recommended that you only attend one of the top schools. Two of them are Andrews and M-TEC.

3. Most companies, if you are an employee (not independent contractor) will provide you with all the equipment you need. You will have to have an internet connection and pay for that yourself most likely.

4. I believe the average you can expect to start is in the 6 to 8 cents a line range. How much you make depends on many other things, though. If you studied very hard and have a knack for MT you will do much better.

Hope that helps a little. But just remember...yes, working at home is a nice benefit for some, but there is a con for every pro to doing this.
Keyboard Kelly - Many thanks for taking the time to answer all my questions.

I really do appreciate it. 


DixieKaye



I agree 100%. Test questions on formatting or
anything else should not be asked on a forum of any kind. You need to research and find the answers for yourself on a test and not rely on people here to do the work for you.
Agree with poster below. I do not answer
the phone unless school or work, or maybe my mom. If the kids are home, they are able to answer their own phone calls, so I don't answer it for them, they can read the caller ID just like I can. Also, I have told my kids that just because I am at home working does not mean I am at home.
Meditech questions and Cerner questions. Any input is appreciated. SM

I just recently went back to work in the office at a local hospital. We type in both Meditech and Cerner, depending on what you are typing, i.e. Medical Records reports versus Radiology.  We are currently typing blindly in Meditech, meaning we do not have access to our line counts and must depend on management to give us our totals.  In Cerner, we are able to run a line count report and print out a hard copy of our line counts at the end of the day.

We are finding that 800 lines in Cerner equals about 500 lines in Meditech.  We are not paid per line nor do we have an incentive plan, but we have a new HIM Director who would like to institute an incentive plan and the administrator over our department has laid down the law and decreed that all transcriptionists not making minimum in the department will be written up.  Problem is according to Meditech line totals that we have been given, that would be about half the department.

The transcription supervisor has taken our concerns to the new director who told the MT Supervisor to hold off on writing people and has taken home all the line counts from the last month and she is going over them with a fine tooth comb this weekend.

I am not a very trusting soul by nature, so I am doing a little research on my own.  I've been in this business for about 15 years.  I started out in a hospital and have worked for a few services at home and am now back in the hospital setting.  So I know a few things about line count and I consider myself to be pretty well informed on trends and technology in the industry.   I would like to walk into our next department meeting armed with as much knowledge as possible.  So I have come up with some questions that I would like some fellow MTs to answer, give opinions, and maybe even direct me to websites or individuals who could give me a better understanding of Meditech and Cerner.  Here are my questions:

 


  1. Is it possible for an MT to have access to her line count in Meditech or is strictly a management function?  Any MTs that work in Meditech on this board, do you currently have access to your line counts and if so, how do you check them?  Is it an option on the main menu after you log into Meditech?

  2. How is a line defined in Meditech?  (i.e. 65 cpl, with spaces, without spaces)

  3. How is a line defined in Cerner?

  4. What abbreviation Expanders work with both Meditech and Cerner?

  5. Examples of incentive plans (if anyone would like to share that with me that would be great, if not I completely understand).

  6. Measuring productivity by minutes of dictation versus typed lines.


    1. What would be the minimum minutes required for an 8-hour day?

    2. How would one structure an incentive program based on minutes?

I was thinking of presenting the idea that we keep track of productivity using minutes instead of lines since there is such a discrepancy in Meditech.  I also worry that if an incentive plan is put into place and we are still typing blind into Meditech, what's to keep management from shaving off a few lines here and there?


Feel free to email me or post here any responses.  Either is fine.  I really appreciate any input, comments, or just plain old supportive posts would be nice too! 




now this right here has recruiter

that was only from one recruiter - sm
She was really great to talk to. I have been with five companies over the past four years and it was good to have her ask me what I liked and what I didn't. And she seemed genuine, and she had told me some of her experiences as well. So maybe they do listen, or maybe some companies are trying to "revamp" their old ways ... keep our fingers crossed.
recruiter?

Could you please let everyone know the name of this recruitment company?  First off, it would be a great service to all of us here who frequent this board -- better we should be warned first.  If they are soliciting, it hopefully should be no big secret who they are ... usually these people LIKE the names of their companies in the spotlight.  And third, how totally and completely IGNORANT this recruiting firm must be to make the comment to you that they would be "curious" as to how you "knew" this information ..... isn't it THEIR business to know this stuff?  What a joke of a recruiting company!    Kind of like asking a billing company to go recruiting for oceanographers.  Ha!


Has anybody here ever been a recruiter?
I am curious what are some requirements of becoming a recruiter.  I think that might be an interesting job to have, but there are possibly some things I'm not considering.  Does anyone know how to find information on this?  I would think that it is probably competative, so I don't want to ask another recruiter
I am a recruiter.
I came into this position without a background in recruiting. If you know transcription, can do a bit of QA (to score tests), and like talking to people about the same thing over and over and over and over again, don't let inexperience stop you.

Good luck!
How does one get a recruiter job?
I think my mom would be perfect for this type of position, but I've never seen them posted on the job boards.  How would she go about applying for this type of position?
RECRUITER
MY take is it sounds like they don't want you despite your situation just because of the working nights issue as it IS hard to get people to work nights.  Once he found out (I'm taking it that you couldn't work nights) that you didn't want to work nights, he probably threw your resume in the trash can.  I don't mean to sound brutal ....... really....... just trying to keep it truthful.  Let's face it, MTs are a dime a dozen now.  For every MT that gets hired, there are probably 100 disappointed MTs that DIID NOT get hired.  I just think it's supply versus demand.  They have hundreds of MTs to choose from, plus it does not sound like a company I would want to work for that would treat you like that before you were even hired.  Just think how you might get treated if you WERE hired.  I really feel God is looking out for you on this one.  I may be wrong, but i don't think so.  Silence can translate to hundreds of words, or one word ....... NO (they don't need you as much as you need them, and they know that).
Their recruiter
I've heard about her ... a real fly brain.
Are you a recruiter?

A recruiter's POV

This probably doesn't apply to you, or many people out there, but it has happened a time or two when I was a recruiter. An MT applies, recruiter A talks with them. All looks good. Then, recruiter B notices the application, and has worked with the MT before. Turns out it was very difficult experience, either the MT's quality scores, or attitude/ethics, MT disappeared, who knows? It's not an easy situation to handle, and it might be that recruiter A decides to simply not follow up with the potential MT. We eventually shared our list of MTs we didn't feel would suit the company and it never happened again.


Again, not saying this is the situation, or that if it is that the situation was handled correctly, but sometimes we all might choose to take the easy way out in difficult situations. It's not easy to tell someone that their reputation as a substandard MT has all of a sudden come to light through someone else.


I hope that somehow this situation works out for you, or that a better one comes along.


Not a recruiter...
...but I always make my current employer 'confidential' and in my cover letter say it will be disclosed 'upon mutual interest.'  I give the dates and all other pertinent information, just not the name of the company.  No point in having that information out there when the recipient has no intention of even contacting you.  If/when they do, then I consider getting specific.  I've been hired several times from resumes with this information.  You just never know which recruiters know one another.  'Sally, did you know Tilly Typist at your company is shopping her resume around?" 
Not Recruiter, Just Excited
Not a recruiter, never have been, wouldn't want to be.  Seeking honest answers for something someone with no experience things may be too good to be true.  Thank you for your opinion, though.
The recruiter at Spheris.... sm
really missed her calling.  She should have been a used car salesman (salesperson :)  She told me that everything depended on the account I would be assigned to, but with my experience I should expect at least 8.5 cpl as well as production incentives and weekend incentives, and on and on.  And no, I didn't get it in writing.  I had no reason to think she was fast talking me.  I did question the $7.00 an hour training rate which I thought was way off base.  She told me my training would only be one week and then I would start getting paid production.  I think everyone will agree with me.. that was a straight out lie.!  I trained on HITS for a week and then I found out the two accounts I had been assigned didn't use HITS.  So now I had to train on two other accounts, both with different platforms.  I swear, if I had stayed I'd probably still be training.  I don't know if the situation is the same with all accounts, but I was told to leave my email on at all times and answer every one immediately as it may be an important notice from my team leader or supervisor.  I had to stop working to read emails every 2 minutes.  And none of them were of any importance.  Someone wishing someone else a Happy Birthday, someone complaining that someone else was cherry-picking.  The worst was their on line collaberation procedure.  One person has trouble with a word and 50 MTs are supposed to stop working?  Listen, I'm more than willing to help out a fellow MT, but every 5 minutes?  It was just insanity.  Many of you sound like you're happy there, so maybe I just couldn't adapt to the constant interruptions as well as all the broken promises.  So that was my experience with a national.  Never again.
I got this same e-mail from the recruiter. nm
nm
B and E and have never had a recruiter ask for CMT credentials ever! nm
n
has anyone ever had a recruiter talk down to them - sm

I cannot believe the way this woman spoke to me in such a condescending manner.  She made herself sound so high and mighty, and yet all through the industry I had only heard good things about her.  I applied for a position, was contacted by phone, and she told me that my EXTENSIVE 14 years experience, along with 3 years QA experience was not enough for their company.  But it was the tone that she used!  I am not a sensitive person in any way, but she made me feel like I was inadequate and had no business applying for a job with their company.  When I told her what I made (which I said I could prove on my taxes and pay slips) she balked (?sp) as if I was making it up. 


Has anyone else ever been through this?? I do not want to say the name of this person or the company because I do not think it is relevant. 


The recruiter said it was management, not MT.
It is my guess it paid well, but who knows.
I have talked to their recruiter and liked her a lot. sm

I would like more information though as the archives give me a very mixed impression.  My email is above.  I just do not want to make a move without knowing that it will be better, not the same or worse.  Right now, I am with MQ.


Thank you.


Recruiter is really out on a limb. nm
xxx
That is silly and obviously that recruiter is not an MT or sm
she would know the benefit of hiring someone that has acquired some speed. The formula for speed though is knowledge. The less you have to look up things, the faster you can go--no stopping to look up--and there is a point where you can do that for the majority of your work. Unfortunately, many in the workforce today are newbies and they have not gotten there yet...but the day could come where they will. Speed means a lot, but bottom line is knowledge, accuracy and speed. Put them all together, know the account, and you are set to go.
The recruiter specifically said 8-4:30 Sun through Fri.
This has been mentioned in conference calls.

"You are not to work outside of your schedule. If we need you to work outside of your schedule, we will call you. Do not work off the clock. No where in the U.S. do people work off the clock. It is not legal to work off the clock. Do not work OT without prior authorization."

These are a few of the statements made by management regarding when to work.

I don't play bingo. I do have a mtg, a car payment and would like to live a modest middle America lifestyle which I cannot do I there is a feeding frenzy for the work load because some people make their own rules.

If my company would have said, "have at it" with regard to when to work, I'd be the first one and here is what I'd do.

I'd leave my computer on 24 hours a day and simply check on the work load every 30 minutes, sit down and type away when there was work to do and get up and do other things when there is not.

However, I signed a contract that said I understood the terms and until I am told otherwise, I will follow them.


Recruiter question
Do the recruiters get some type of bonus or compensation every time they sign on a MT?  The last few I have applied to, there were two different people who replied, wanting different things and wanting me to contact them.  Do I go with the first one responding or does it matter?
If she was a recruiter, she would be telling--sm
where she works and plastering the name everywhere. Obviously she has not done that.

There are too many other *unhappy* ones trying to jump on her bandwagon. I wouldn't tell anyone else either, if I were her. I wish her all the best.
As a tester/recruiter
I never had anyone who graduated from there pass the test on mttest.com.  I had many grads tell me they were never trained on ESL dictators or anything. I would save my money and go with a more reputable company.
Recruiter told me this - they would (sm)

rather see blanks that someone "guessing" at the blanks.  I think guessing and putting something down just so you don’t have blanks is really a "red flag."


What goes thru the recruiter's mind:
"For goodness' sake. Another MT who wants to get paid what s/he's worth. What a PITA."

& your resume goes to the bottom of the inbox.
Future-step recruiter
I too spoke with this woman, only she told me she was recruiting for Medquist because they no longer wanted to outsource and wanted to bring all the work back to the States and that this is why they're on their hiring binge!
The recruiter I spoke with was a transcriptionist - sm
and I know for a fact that I make much more than her, and she supposedly has all this experience and knowledge. When it came down to it, my experience was almost on the same level as hers, just in less years.

All I know is that I will never interview again with a national service. I feel that my experience and my knowledge and my background definitely made me a candidate for the position posted. I truly believe it was my salary that "threatened" this recruiter (for lack of a better word). I think she felt it necessary to be condescending. I will just stick with the job I have. It's not a bad job, but I just wanted a change and a chance to grow even more.
As a recruiter, if I see someone who feels compelled....
...to tell me how fast they can type, their resume goes to the bottom of the stack. Then again, in another life I was a QA manager, and felt that quality was more important than how fast you could race through a report.