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I am so clueless about DVI, C-phone,

Posted By: Lanier, etc...sm on 2008-12-15
In Reply to:

I see an ad for work and he is requiring a DVI or c-phone.  I have worked on a Lanier before but can't tell you what model.  Does it even matter.  I bought a DVI system from transcriptiongear.com and had to return it.  It was not compatible with what the company was looking for.   Can anyone shed some light on this.  I am thinking if I purchased the Lanier it will work for whatever situation, but not sure if the model matters.  Also, how is it different from DVI or C-phone?


TIA.


 




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clueless
No, they sure don't. But then again, I have to remember doing this on a typewriter........ then I would have had to do the whole thing over instead of just going back and editing. Small comfort anyway :)
sorry for being clueless here but
where are you guys seeing where all the MT week prizes are?
Clueless
I think you are right - the MD's in a hospital setting very well may not know who/where there dictations are going to as it is the hospital's decision to contract with a company.

If a patient sits down to check in at hospital and is presented with a release/consent form to sign stating that they agree to have their medical record information sent overseas, THEN you will see results.

I have a letter in the works to my state senators. I don't know who else to send it to. The news media? The whole thing makes me sick.

I am paying for services rendered when I go for medical treatment and the last thing I want to do is contribute to the wealth of an offshore transcription company to have access to my information and potentially screw up my report because they don't understand the nuances of the English language. How many doctors sign off on reports without reading them? That's a whole different thread, and that particular topic makes me absolutely crazy!
clueless
Absolutely, its happening in my office also. I have been there for 4 years, from the beginning. I set up the dictation system, worked with IT, MDs etc to make this work correctly. Then set up the transcriptionists with a global pool. The most of the work was done in 24 to 36. Now, new girl wants to reinvent the wheel.. going back to one person at each facility... Then, good portion of the work is given to an IC. I had to release most of my part time coverage because of internal issues, but of course its all due to transcription. I am so sick of hearing this. My job is done when the doc signs off on the report. What happens in the file room is another story. Reports not faxed to MD or copies in the charts.

What I really wanted to tell the OM is to sit and do my job for the day, take the dozens of calls because your help can't use a computer to located something and try to produce quality work.

Loyalty can only go so far..I may have to jump ship soon.

clueless
Maybe someone can help me figure out exactly what my employer is asking for here -- because I certainly can't seem to wrap my brain around it.   I work for an EXTREMELY busy cardiologist who is, quite frankly, quite spoiled (more than the norm) and bascially wants to be spoon-fed everything.  As it stands now, he doesn't dictate anything at all; he writes everything down (or his nurse does) and I transcribe from written copy.  However, he has received several complaints from lots of different sources regarding horrible handwriting, and he has come up with what he thinks is the bright idea of having someone follow him around - everywhere - with a laptop to record everything he says, freeing him from having to write down anything.   Now, in our main clinic and satellite cllinics, I can see this as doable; we have laptops in each exam room with SOAPWARE installed, an electronic patient record system.  I can see him having someone in there to do this as he speaks.  But he isn't wanting to stop there.   He wants someone to follow him as he makes his rounds at the hospital, sees patients in the ER, etc., and I cannot figure out how this can be practical.   It seems like he wants to dictate, right?  That's what it logically sounds like.   I suggested this.   No, no, he says.   That will cause a "delay".     What???  How would following him around with a laptop be any better, when you figure that you still have to dock someplace to print it off and give it to the hospital staff.   It makes me tired to even think about trying to follow this hyper physician around 18 hours a day (which is what he would expect).   I think the man is crazy, to be honest.  But I'm wondering, has anyone known of any physician to take on such an endeavor as this?   I just can't seem to grasp the whole idea of what he wants, and I can't hold him still long enough to get him to really explain himself.   Any thoughts?   Thanks in advance
clueless
You're so right on the money!  A personal assistant DOES seem to be what he wants.   I suggested the hand held digital recorder to him but in his own mind it's not the same thing (when all of us know that it really would be).    yes, he's quite spoiled. 
Clueless but not completely
I’m somewhat clueless and really don’t know what to do.  I have over 5 years of distant (1973-1978) orthopedic experience, before MT was a hot item and have been working as an IC for one person for 2.5 years, doing mainly Urology and Urology-related Radiology.  I have not had formal MT training.  In reading all these board messages I don’t totally get it, i.e. Acute care, what is it? I just found out what the Basic 4 are.  I feel like a moron even though I know I’m not.  Nonetheless, I’m not getting enough work, have submitted a few resumes to a few sites.  Am wondering if I need to get formal training/certification.  I was lucky to get what I did without the certification, but I’m ready to go further in terms of specialities, OP reports, consultations, etc.  But, I am apprehensive about the whole enchilada.  Is anyone out there who has been in my shoes?  Any advice and/or recommendations would be appreciated.
Laptops - I am clueless!
Sorry if this is a really dumb question but are all laptops equipped for headsets and foot pedals?  I hate all my wires and am considering going with a laptop and wireless connection to do my work but I'm not sure if you can plug in your foot pedal and headset? 
Another clueless statement made.
There are LOTS of MTs out that there will say ANYTHING and promise ANYTHING until the time comes to get the work done.

References are generally used for employee situations and the company will only be given information on people who will give a favorable reference.

In business, the customer comes first. Any IC worth anything will understand that and make sure that their customer (the company) is happy; otherwise, they won't have customers.

Silly you.
Thanks everyone for your help. I am wanting to go wireless and am clueless.
nm
They're clueless about tense

I want to know how anybody with such a pathetic grasp of sentence structure can make it through med school?!!?!?  Appears they've never heard of the word "an", hence "a" enema, "a" 8-French catheter, etc..  Never make the tense or verb agree.  They spell words that are new to them but I've typed a thousand times.  They whisper, mumble and drop syllables.  But they all spell out 'n-o NO" every time they use it (unless that syllable gets dropped).


And the women - 3/4 of them apologize at least once a sentence whether they make a mistake or not!  "The patient had - I'm sorry - the patient had a history of diabetes - I'm sorry, the patient had a history of diabetes mellitus".  ARRGH!


One chick in particular I just want to shake until her teeth rattle - ESL, she speaks until her breath runs out, takes a deep breath, and does it again, putting the wrong stress on syllables for even the most normal words "dem ON strate" for "DEM on strate" - and every dang time she dictates multiple views "axial T2, axial T1, etc.' - says "was" performed, not "were".  At least a couple times a day I catch myself yelling "its PLEURAL you stupid @)$(#)*!".  Oh, for 5 minutes alone with her to beat it into her head, that's all I ask!!!


Happened to me too -- won't let me post, even after I entered the address. I am clueless. :( n
x
The problem with this field today is that those in charge are clueless.
They are only interested in TAT, not quality.  People who have some useless initials behind their name and they're the ones who make the decisions that affect all of us.  They have no idea what is correct and what isn't.  As long as the reports get done and in the chart that's good enough for them.  They have their cushy jobs and tons of money and us going crippled for slave wages and all is good with their world.  Things will only get worse, and I doubt they'll get better.  I am trying to think of other options.  Don't have any idea what, but I can't take this abuse anymore.
C-phone used to call in to dictating systems to receive work. A special phone. nm
nm
I had a lot of trouble with static in my C-phone. I replaced the phone cord and that made a big

difference.  Also, have you tried a different headset?  Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone.  It's a tiny hole.  If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well.  As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year.  Meaning, they aren't going to service them anymore as they are considered an obsolete technology.  So, I would contact Dictaphone and see what your options are.


I know very little about Lanier equipment.  I've not used it as extensively as Dictaphone.  Is there a local appliance repair place in your area?  You might ask one of those places to take a look at your equipment and see what they think.  Kinda scary, cause they could do more harm than good, but maybe worth a shot.


Not much help, I know.  But I thought I would share what tiny bit of obscure knowledge I do have. 


I've changed them between an old phone and new phone, but the same company, i.e. Nextel.
x
I use my c-phone whenever we travel. You can hook it directly into your room phone. Be sure and as
xx
I think you can dial into most systems that require C-phone without having a C-phone nm
.
I am wondering if there is a way to use your C-phone with Vonage phone service?
??
May have to change phone companies, have switched to job using a C-phone. sm
Currently have Embarq (formerly Sprint), and my usage will be going up about 12,000 minutes a month.  What phone companies offer really unlimited for a flat rate?  TIA.
C-phone and ATT. There is no problem with the C-phone, but ATT wouldn't let me use unlimited.
nm
I have cable phone access and my C-phone works - sm
I am not sure about you problem, because it sounds just like I have mine hooked up.  The only thing I can think of is that mine has 2 line hookups in the back of the phone.  If you have this too, I would just try the other one, which you probably have already done.  Sorry that was not much help.  I wish you luck
I have a very loud hum when using my C-phone, but no hum when I'm using the regular phone. SM

Anyone else experience this problem with their C-phone?  Is there a problem with my C-phone?  At first I thought it was my telelphone line and called the phone company.  They sent a technician out to replace the lines and check the house, but the hum is still there on the C-phone.


It's driving me batty!


C-phone info regarding phone lines etc.
I am completely clueless on the subject of a C-phone.  Can someone help me understand exactly how this works?  Do you have to specifically have a separate "dial up internet" service to use the C-phone? I currently have cable internet and am wondering if there is anything else I need to get.  I guess I should contact my phone company.  At any rate, any help anyone could give would be greatly appreciated.  Thank you!
If you use a C-phone for work and have a digital phone

through cable, have you tried to take an incoming call?


We only have one phone line.  I rarely get/make calls and when I do we have cell phones.  I just started working with a C-phone and got digital phone.  I can go a month and my phone not ring, so far have gotten 3 calls today, but I'm afraid that if I try to answer the phone that I will lose my report. 


I guess I could pull up a report and have my husband call on his C-phone and test it that way and then if I lose it no biggie. 


 


 


Anyone use/try C-phone with Medicom's phone service?
Wondering if it works?
C-phone and phone line
I have cable for my Internet so I have my C-phone on my regular home phone line and forward my home phone number to my cell phone.
A c-phone is just a phone, with headphones sm

and a foot pedal.  You call into a number (hopefully 800 number), put in your codes, and a voice file comes on.  You use the headphones and the foot pedal, and transcribe on your computer into a word processing program, then send the finished file back per their directions.


The c-phone is not connected to the internet in any way.  There is no downloading involved.  It is just a phone by means of which you get your voice files.  It needs a phone line and you stay on the line the entire time.


c-phone from cell phone
I believe if you check with your cell phone carrier they have an adapter that you can use to plug into your cell phone from the c-phone. Not sure about this but I think I had a friend tell me she had to do this but it was a year or so ago. Hope this helps.
It connects via phone like, just like a C-phone.
 
I have an old actual C-phone phone if that is what you mean, (sm)
not the newer kind that connects to a computer.  I don't know if yours is programmed the same, but mine shows 8 to decrease and 9 to increase.  Hope this helps.
C-phone and phone plans....
I have a company that I have recently hired on with that uses c-phones.  At home I have an unlimited long distance plan, but I'm wondering if while traveling there is a plan that you can get in order to use a c-phone in a motel, relative's homes, etc.  I like to be able to still work while traveling and I feel this is going to limit me.  Any suggestions or ideas?
Digital phone/C-phone
Does anyone use a C-phone with digital phone service?  Does this work out okay?
You can get a used C-phone for probably
$150.00 on E-bay, new about $800.00.   The re-record equipment is about $15.00 at Radio Shack, but re-recording takes a lot of time and the sound quality is diminished, so figure that into your line count.
C-Phone

Hi Jo,


I have a Dictaphone C-phone that is just sitting here and has barely been used.   Will sell for $100. 


C-phone
Thank you very much. I am currently looking into a position which requires a C-phone but have not actually tested and accepted a position yet. Please let me know your email address and if I decide to work for this particular company, I would like to purchase the C-phone from you.

Jo Keller
C-phone
Thank you very much
for your help.
C-phone
Hi Jo,
email is lanajack@suscomme.net

I have another lady interested in this C-phone too and have told her I was waiting to hear from you by the end of the week.
c phone
What is a c-phone, how does it work?
I just got off the phone with them
and they said they have been cracking down because they have had too much pirating. I could purchase a license again at a nominal discount...I think it works out to be about 30% but it sounded like they would make no exceptions.

Would it work burning it to another disk? I don't think it will as you still need your serial number to register...
c-phone
As you can maybe tell, I have no idea how a c-phone works, but I do have a job op where I would need one. I already have a phone line and a dedicated dialup line, so I should be good to go, then. Thanks for your reply
They said I would need to get a C-phone.

I'll have to really give this one some thought. Thanks for your help.


I am on the phone with them right now...thanks..will let you know how it goes...

c phone
Happened to me also, i took it apart and 2 screws had fell out, once i replaced them it was as good as new!
Usually using a C-phone you do have better

sound quality because you are getting first-hand dictation.  When using wav files they are usually bled off another system and you do tend to lose some sound quality, though it most cases is not significant if the original dictation is of good quality. 


Sound quality can also be affected by sound card or computer settings.   I used a C-phone for years and now have been using wav files for about 8 years.  There was a period of adjustment while I had to retrain my ears, the same way I did when I started doing 95% ESL.   Since most decent-sized MT companies hire from all over the U.S. I'm surprised there are still so many using C-phones, though many companies do not pay the cost of long-distance or a second phone line so it is cheaper for them not to have to upgrade their equipment to convert. 


I have gotten used to wav files now and don't think I could go back to using a C-phone.  I have a laptop and I like to sit outside when it is nice, so I can download my files and just carry my laptop and foot pedal outside and work away or I can get up in the middle of a report to take a shower, fix dinner, or whatever.  


Need a C-phone
Looking for a used Dictaphone or comparable.  Hopefully, a complete set.
C-phone

Hi:


I have a couple complete C-phones that I have used in the past.  What are you wanting to spend?


Help with C-phone
Bought a Dictaphone C-phone online and when I got it, none of the buttons at the top (the two rows that run up and down) are marked, so therefore I can't find the headset button to turn it on.  Does this have to be programmed to make one and if so, how do you do that?
on my phone
the "2" button slows dictation down and "3" will speed it back up.
c-phone
Missy Lee...  I have a c-phone that I only used for about a year.  I paid about 700 for it, but I just don't need it anymore.  I don't know how to arrange this, but you can have it for 200 if you want it.  E-mail me if you are interested.  I have the foot pedal, but no headphones. 
phone
Hi Valerie,

You should use Vonage, it's great. Unlimited calling throughout US and Canada. Call waiting, ID, 3-way, vm. My total bill is 27.00 a month. Why waste money?