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If all the downtime was due to maintenance, (sm)

Posted By: at the peak of my career on 2008-06-14
In Reply to: Moderator, what's going on with this forum? - me

could you please arrange that it's done during non-peak hours, for as you can see, many MTs have posted how much they rely on this site while working. It only makes sense to do upgrades, etc. during off-peaks. Most of the IT people I deal with have no problem working graveyard shift -- it goes hand-in-hand with the business.

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Was on doing maintenance (SM)

stuff, i.e. system scan, etc.  I don't plan to get on.  It is just irritating to me.  I would rather have time with my family than 1.5 pay. 

Unless you consider the downtime necessary to MT. sm
In other words, I can't transcribe hour after hour without breaks. With QA, you may not need nearly so many breaks. Also, MT work tends to run out with my company, but QA doesn't quite as often. So with MT there's also that sitting around, checking for work trickling in, which really is work because you're bound to that computer.

When you count these downtimes with MT and take them into account when figuring what you actually make per hour, QA probably comes ahead.
Then wouldnt' they owe you downtime pay since it was
THEIR equipment failure and not yours?
Now which one of you is high maintenance?
Hourly - think about downtime and
if that account moves to VR one day....
Are you on maintenance or just starting?
Actually my husband and I went on it a couple of years ago, lost weight and felt great...... for a few months.  The problem was maintenance.  
Maintenance chores...sm

Computer users can do the main maintenance chores without taking a class because Windows provides simple point-and-click interfaces to things like disk cleanup, disk defragmenting and backup.  The other important things are running antivirus and antispyware software and keeping them up to date, but most of these configure themselves to update automatically.

One thing that can be tricky is installing and configuring a firewall, depending on your particular situation and version of Windows.  However, firewalls have also become much more user-friendly in recent years.. 

Eliminating a virus once you have one is another matter, some being so nasty that they resist removal.  For these,  "a class" in computers won't give you the expertise to exterminate them anyway.

If you Google "regular Windows maintenance" (including the quotes so it's treated as a single search phrase), you'll find lots of reasonably nontechnical advice online that will tell you everything you need to know to keep your Windows system in good running order and as reasonably well-protected as possible.



more experience, less maintenance, better production

Since you have less than 2 years experience, it is possible the owner just does not have accounts that fit your qualifications to send you.  Just bevause they have work, does not mean you are qualified to receive it. They most likely are sending it to someone that is less maintenance than you on specific specialities.  

I do my computer maintenance religiously......
Once you have a virus, your hard drive crashes, or any of the 100's of thing that can go wrong and do, you become a fanatic about upkeep and maintenance.

I update my AVG weekly, I do a complete system scan every night (my tech guy set that up for me), and it checks for all the bad guys including root kits. I make sure that every MS update and patch is in place. I defrag once a week and do a disc clean up weekly. I am rabid about my husband doing the same thing.

If you have any questions about computer stuff, the websites of MS, AVG, Norton, etc. have helpful hints. And if you ever question anything "free" from the internet or want to download something free, go to Kim Komando's web site. She is the BEST.

Nothing beats vigilence in keeping your source of income running smoothly.

Estimated downtime for hernia surgery?
I have a large ventral hernia that needs repair and am trying to determine how much I have to save to see me through the disability period...have any MTs had similar procedures who could tell me approximately how long you were not able to work?  Thanks for any input. 
Use your computer downtime for medical research (sm)

First, this is not spam.  I am just a QA who found the below projects.  It is called BOINC, and the purpose is for home users to allow their CPU and memory to be utilized as a "supercomputer" for the purpose of medical and other research projects.  It runs on parameters you set in terms of when it can run, etc.  I have been using it for a week and it does not slow my system down at all.  Why not use that downtime for projects such as AIDS and cancer research?

Here are the links:


You can also Google BOINC to find a list of projects.

I do all my standard maintenance religiously at least monthly. sm
Thinks like Diskclean and Defrag.  Keeping all those temporary Intervet files off your computer makes a huge difference in performance.  I have McAfee because it comes with my Comcast service.  Used to have Norton -- hated it because it made my computer do all sorts of weird things, and then had a he!! of a time trying to uninstall it.  I have an MQ computer that I have had for over 3 years and a couple of months ago it started running really slow, no matter what I did to it.  So I called tech,support thinking maybe I needed a new one, and they suggested a free antispyware called Superantispyware, so I downloaded it and run it regularly and it has made a marked improvement.
my company pays downtime for conf calls...

Paid downtime vs unpaid slow time - sm

Do MTSOs, nationals, usually pay for downtime for employees?  If so, what has been your experience - ever received downtime? your company's policy, i.e., pay for two days downtime?

Also, as an employee for a nat'l, if you have a set schedule, what do you do when very little work comes in, for example one dictation/hour?  At what point do you cut out?  I'm new to working for a national and this has happened a lot lately - I know, the holidays.  If there is little work, I usually only stay connected for two hours, let me sup. know, and call it a day. 

I swear, sometimes I hate this industry!!  Any other company, at least in my state, if there is no work, as an employee, you still get paid or after a certain period, you get unemployment...something!

Still Life With Woodpecker, Zen and the Art of Motorcycle Maintenance, A Moveable Feast
The list goes on....I am a big reader.  I also like some true crime stuff by Ann Rule.
How common are server issues and other technical problems that result in downtime? (sm)
Do you get compensated for your downtime?  I'm thinking of going to work for a national, but I've heard there are a lot of technical issues at these bigger companies.  True?

I was doing some research and just thought I would share it here. 



I'm a part time security officer.  The contract is changing hands where i work (large corporate facility)...the location stays the same but a new company takes over the new contract next week.  The incoming company has advised everyone that they must attend a mandatory unpaid training class.  Is this legal?


Expert: Shirley McAllister, CPP, PHR
Date: 3/28/2008
Subject: unpaid training

It is not legal.

Here is the ruling from the Department of Labor Website at


Lectures, Meetings and Training Programs: Attendance at lectures, meetings, training programs and similar activities need not be counted as working time only if four criteria are met, namely: it is outside normal hours, it is voluntary, not job related, and no other work is concurrently performed.

Since the meetings are not voluntary you must be paid to attend them.


29 CFR 785.27 - General.
Attendance at lectures, meetings, training programs and similar activities need not be counted as working time if the following four criteria are met:
(a) Attendance is outside of the employee's regular working hours;
(b) Attendance is in fact voluntary;
(c) The course, lecture, or meeting is not directly related to the employee's job; and
(d) The employee does not perform any productive work during such attendance.


29 CFR 785.28 - Involuntary attendance.
Attendance is not voluntary, of course, if it is required by the employer. It is not voluntary in fact if the employee is given to understand or led to believe that his present working conditions or the continuance of his employment would be adversely affected by nonattendance.

ICs and unpaid trainings:



(FROM http://www.dol.gov/elaws/esa/flsa/hoursworked/screen1d.asp)

Waiting for Work
Time which an employee is required to be at work or allowed to work for his or her employer is hours worked. A person hired to do nothing or to do nothing but wait for something to do or something to happen is still working. The Supreme Court has stated that employees subject to the FLSA must be paid for all the time spent in "physical or mental exertion (whether burdensome or not) controlled or required by the employer and pursued necessarily and primarily for the benefit of the employer of his business."

Place of Work
Hours worked include all the time during which an employee is required or allowed to perform work for an employer, regardless of where the work is done, whether on the employer’s premises, at a designated work place, at home or at some other location.


Having trouble finding your answer on our website?

Call the Wage and Hour Division’s toll-free help line:
1-866-4USWAGE (1-866-487-9243)
TTY: 1-877-889-5627
Monday-Friday 8 a.m. to 8 p.m. Eastern Time


even ISPs have to do maintenance from time to time--sm
and most do this during the wee hours of the morning when MOST people are sleeping and not using the internet. They need to upgrade their services and virus protection just like the home users. This is probably what occurred.