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Serving Over 20,000 US Medical Transcriptionists

LAW WITH REGARD TO UNPAID TRAINING, UNPAID WAIT TIME, DOWNTIME, ETC.

Posted By: Alice on 2008-11-04
In Reply to:

I was doing some research and just thought I would share it here. 


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http://en.allexperts.com/q/Employment-Law-924/2008/3/unpaid-training.htm


Question
I'm a part time security officer.  The contract is changing hands where i work (large corporate facility)...the location stays the same but a new company takes over the new contract next week.  The incoming company has advised everyone that they must attend a mandatory unpaid training class.  Is this legal?


Answer


Expert: Shirley McAllister, CPP, PHR
Date: 3/28/2008
Subject: unpaid training


It is not legal.



Here is the ruling from the Department of Labor Website at


http://www.dol.gov/esa/regs/compliance/whd/whdfs22.pdf


Lectures, Meetings and Training Programs: Attendance at lectures, meetings, training programs and similar activities need not be counted as working time only if four criteria are met, namely: it is outside normal hours, it is voluntary, not job related, and no other work is concurrently performed.


Since the meetings are not voluntary you must be paid to attend them.


FURTHER:


29 CFR 785.27 - General.
Attendance at lectures, meetings, training programs and similar activities need not be counted as working time if the following four criteria are met:
(a) Attendance is outside of the employee's regular working hours;
(b) Attendance is in fact voluntary;
(c) The course, lecture, or meeting is not directly related to the employee's job; and
(d) The employee does not perform any productive work during such attendance.


IF THE ABOVE 4 CRITERIA ARE NOT MET, THEN THE EMPLOYEE MUST BE PAID FOR THE TRAINING/MEETING TIME.


29 CFR 785.28 - Involuntary attendance.
Attendance is not voluntary, of course, if it is required by the employer. It is not voluntary in fact if the employee is given to understand or led to believe that his present working conditions or the continuance of his employment would be adversely affected by nonattendance.
__________________


ICs and unpaid trainings:


http://www.expertlaw.com/forums/showthread.php?t=59022


----------------


FURTHER
(FROM http://www.dol.gov/elaws/esa/flsa/hoursworked/screen1d.asp)


Waiting for Work
Time which an employee is required to be at work or allowed to work for his or her employer is hours worked. A person hired to do nothing or to do nothing but wait for something to do or something to happen is still working. The Supreme Court has stated that employees subject to the FLSA must be paid for all the time spent in "physical or mental exertion (whether burdensome or not) controlled or required by the employer and pursued necessarily and primarily for the benefit of the employer of his business."


Place of Work
Hours worked include all the time during which an employee is required or allowed to perform work for an employer, regardless of where the work is done, whether on the employer’s premises, at a designated work place, at home or at some other location.
------------


DOL.GOV, WAGE AND HOUR OFFICES:


Having trouble finding your answer on our website?


Call the Wage and Hour Division’s toll-free help line:
1-866-4USWAGE (1-866-487-9243)
TTY: 1-877-889-5627
Monday-Friday 8 a.m. to 8 p.m. Eastern Time


 




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Other related messages found in our database

Paid downtime vs unpaid slow time - sm

Do MTSOs, nationals, usually pay for downtime for employees?  If so, what has been your experience - ever received downtime? your company's policy, i.e., pay for two days downtime?


Also, as an employee for a nat'l, if you have a set schedule, what do you do when very little work comes in, for example one dictation/hour?  At what point do you cut out?  I'm new to working for a national and this has happened a lot lately - I know, the holidays.  If there is little work, I usually only stay connected for two hours, let me sup. know, and call it a day. 


I swear, sometimes I hate this industry!!  Any other company, at least in my state, if there is no work, as an employee, you still get paid or after a certain period, you get unemployment...something!


Well what is slave labor? Unpaid? Do these people willing report to work unpaid?
Sounds like they may work for a certain national MT company with a private board on MT Stars. Now that's slave labor. Walmart is a walk in the park compared to the national MT company with the private board.
If co is Trans*m stay away! Do search for co info before making a decision about unpaid training
x
Unpaid
As an MTSO - I can tell you that not paying you is inexcusable.  Use whatever means you need to get your $$. 
Add me to the list of another unpaid
I will very happily disclose the name of this company and owner's name and any other info anyone else would like if I do not receive pay soon. I don't want ANYONE else to fall into the same TRAP I have fallen into......Good luck to me.

Who wants to be forced to get nasty for not being rightfully paid what they are owed? This is so irritating and I shouldn't be fighting this battle, nor should anyone else. I'm willing to go all the way though, even if it costs me more than I'm owed to teach this MTSO a lesson.

*sigh*
just got a check fromMQ for unpaid DEP.sm
s
I have asked for unpaid internships
I have been told No three times.
I keep the unpaid bills on my desk
and put the college tuition bill right on top. Money motivates.
required profiles, etc. that are unpaid. NMSG
nm
The first time he said it, I couldn't wait to see it too. nm
x
How about this.......wait until the time comes and approach your sup then..
Why cause "drama" when there is none..
Can't wait - Aug. 29th. My refrig is empty all of the time!
I have two teens and they eat everything and drink everything in site. A food order is supposed to last a week, and it lasts 3 days if that! They are horses!

Other than that, I do enjoy them home.
I saw this happen in MQ office while training. Supervisor was supposed to be training but
account was behind so she did transcription while she collected salary for "training" me. Of course I asked others for guidance rather than bother the furiously typing supervisor. I don't know if she cherry picked but she definitely double dipped into the MQ payroll.
Unless you consider the downtime necessary to MT. sm
In other words, I can't transcribe hour after hour without breaks. With QA, you may not need nearly so many breaks. Also, MT work tends to run out with my company, but QA doesn't quite as often. So with MT there's also that sitting around, checking for work trickling in, which really is work because you're bound to that computer.

When you count these downtimes with MT and take them into account when figuring what you actually make per hour, QA probably comes ahead.
Then wouldnt' they owe you downtime pay since it was
THEIR equipment failure and not yours?
Hourly - think about downtime and
if that account moves to VR one day....
If all the downtime was due to maintenance, (sm)
could you please arrange that it's done during non-peak hours, for as you can see, many MTs have posted how much they rely on this site while working. It only makes sense to do upgrades, etc. during off-peaks. Most of the IT people I deal with have no problem working graveyard shift -- it goes hand-in-hand with the business.
Estimated downtime for hernia surgery?
I have a large ventral hernia that needs repair and am trying to determine how much I have to save to see me through the disability period...have any MTs had similar procedures who could tell me approximately how long you were not able to work?  Thanks for any input. 
Use your computer downtime for medical research (sm)

First, this is not spam.  I am just a QA who found the below projects.  It is called BOINC, and the purpose is for home users to allow their CPU and memory to be utilized as a "supercomputer" for the purpose of medical and other research projects.  It runs on parameters you set in terms of when it can run, etc.  I have been using it for a week and it does not slow my system down at all.  Why not use that downtime for projects such as AIDS and cancer research?


Here are the links:


http://boinc.bakerlab.org/rosetta


You can also Google BOINC to find a list of projects.


there is a world of difference between MT training and NP training
honestly, I am in nursing school and have lots of health care experience as a paramedic and medical assistant. I think you can relax and leave your family's health either in your mother's hands or their physician's...
my company pays downtime for conf calls...

Regard or regards?

Dear Dr. X

I am writing you in regards/regard  to John Smith 


Regard/regards
It would be in regard to.

I have been instructed that regards is only used for things such as "best regards", etc. Hope this helps.
Not in that regard - SM
I'm allowed to correct for grammar, punctuation, spelling, etc., especially with the ESLs. I keep such "fiddling" to an absolute minimum to achieve a clear dictation and otherwise it's verbatim or blanked.
Willing to what? Have no regard for the people
"below" them who help keep their practices going or for the transcriptionists listening to their lousy dictation skills. While I may not have chosen to be a physician, I work just as hard to make my money as they do (probably harder), do a good job, I might add, and still have to listen to mushmouthed, letsseehowmanywordsicansaybeforeistoptotakeabreath, or just rude and inconsiderate physicians who don't care how the folks who keep them going feel. Sorry, just had to vent, because while there are some very pleasant physicians, most that I have met are incredibly arrogant people.
In regard to OH LORD
Per administrator you need to show some kindness to the new MTs. I doubt you yourself were so wonderful when you first started out. Try to remember we are all HUMAN and we all error at some point in our lives.
Yeah..I know what you mean in that regard--sm
I have transcribed dictations by doctors who have been intoxicated at the time of dictation, done at 5 in the morning and he is in surgery by 7 in the morning. This really scares me. I have also done dictations by doctors who are felons. Physicians used to be highly respected and were above reproach. I wonder now about that, too. Ethics seems to have flown out the window these days. These are just my experiences and my opinions. I am not saying that ALL doctors are this way, but the few make it bad for the majority.
Oh believe I have no problems in this regard.
And then proceed to post the line rate as if some MTSO will pay a sub 14 cpl.  No need to be defensive unless of course you're feeling the need to be bashing like our first post was intended to do. 
You are absolutely right in this regard.

I've been in this field for 20 some years and I have my own accounts by the physicians asking me personally from being on site and seeing how fast I type.


Unless you have connections, it's pretty hard to start your own business and offer up your services for cheaper than a national can.  Also, you would have to be flexible and have a call in system, do tapes, go digital, etc., etc. especially in this day and age.


I agree with this above poster; it's not so easy these days.


I consider myself very lucky in this regard
No, my hands do not hurt and this is 8 hours straight. Most of this is VR now (appx 95% of the day) but some straight. Before VR I typed over 2000 per 8 hour period for, hmmm for the past 20+ years. I know people who have had real problems with so much typing but so far, so good here.
In regard to your comment
"Are you so desperate to improve your looks?" - I am not the original poster and don't know anything about the lifestyle lift.

I had commented on my sister's face lift (not a lifestyle lift) which makes her look 15 years younger (but still like herself). She also changed her hairstyle at that time, so I think that's what people attribute to her looking so great for her age. She did not have the type of sutures you are referring to.

The reason I started to think you might think there is actually is plastic involved because you made some comment regarding it falling apart (or something of that nature).

It's great you would never do it. It would be nice if no one had anything done ... then we all wouldn't have to be compared to those who have!

I must tell you though, you really are quite charming.

How common are server issues and other technical problems that result in downtime? (sm)
Do you get compensated for your downtime?  I'm thinking of going to work for a national, but I've heard there are a lot of technical issues at these bigger companies.  True?
Be very careful with regard to this company. nm.
nm.
In regard to the below topic concerning pay rates...

Does anyone else find it odd that the very select few of highly paid MTs, (making between 12 - 17 cpl)  are bold enough to write a post stating outright how much they make and how much they are worth.  But when questioned over and over about who these companies are that pay so well, no one volunteers even one name.


This bothers me for two reasons. 


1)  We're in a recession and many of your fellow MTs are struggling to feed their families and would benefit greatly from the same opportunity. 


2)  None of you are making these insane line rates and likely are just bored out of your mind because you are actually unemployed, which would explain why you have so much time to come here and fabricate things to post about.


No offense to anyone, but I find it incredibly frustrating to read your posts just to have my questions to you blatantly ignored.  If you aren't bold enough to answer, just have the common courtesy to say so.   I hope I'm dead wrong, but whether I am or not, the result is the same because none of you have the nads to speak up and give us some names!  If you aren't going to share information and make a difference, why bother?


You have GOT to be talking about Transcend. What a MESS in that regard!
I threw in the towel after a few months, and regret that I waited that long. What a waste of my precious time! It was such a giant step for me back in time having to shuffle thru reams of paper, and most of which make no sense at all - no rhyme or reason to 50 pages of random rules, each and every silly report that pops into my computer. Uggghhh. It NEVER got better - actually worse when changes came in nearly daily and the whole mess was jumbled around again, with my highlighting and hints obsolete! I heard other parts of Transcend under different supervisors went smoothly, but the different accounts I tried were all the pits!! Forget about transcribing! Had to go thru hurdles to get there!
How can you feel loyalty to a company that so clearly has no regard for a large portion of its MTs.
;O
Since you are new, just wait. Newbies have to wait. sm
Just because you said a "doctor's office" that narrows it down.  No national work for private doctor's offices.  It is all acute care.  Just wait.  They will let you know how you are doing.
With regard to Jester's Touch. Ms. Jester contacted me via email
this morning to announce that she has "been told to cease any other communications" with MTStars.  As well, she has told a tissue of lies regarding the labor board denying Ms. Latta's case.  I have learned this morning that the case has NOT been denied and is still being processed. 

I just went through training and they
told me that MQ itself does not pay for spaces. I was trained on DQS and again it was told to me during training when I asked about that and the answer was, "No, DQS does not count spaces as MQ does not pay spaces."

?? I'm all confused now.

Training (sm)
To tell you the truth, and I'm not dissing the trainers, but I really would be sure they are passing on correct information by asking your transcription supervisor.

When I was trained, they told us to disable some of the features of the platform, like the capitalization after the period and the thing that corrects your text if you type 2 capped letters. These are probably some of the best features of the program and I, nor any MT who wants to produce as much as possible, would dream of disabling them.

So... I really wouldn't put a whole lot of stock into somme of the info they give out. To be sure, get a second opinion. :)
You will need a LOT more training
than you have to be a successful transcriptionist, or even a mediocre transcriptionist. Simply from reading your post, it is apparent that English is probably not your first language. You will need to improve your English-language skills considerably before you will be employable. On the basis of your post alone, I would not hire you. I would not even bother to test you since you have so little training and your English is so poor. You need to take a GOOD transcription course, not something offered by one of the matchbook-cover schoools and certainly much more than you already have taken. Self confidence is all very well and good, but simply believing you can do something is not an acceptable substitute for good training. You do not yet have the skills you need. It is, of course, unlikely that you are going to believe any of this, so to satisfy your own curiosity, just start submitting applications to transcription companies. One or two might let you take their test. Your results should be an indicatino of just how far you have yet to go to be properly trained. Good luck to you.
MT training is not enough
it is just a foot in the door. The real training comes in by doing various dictations from various clinics/hospitals. Every doctor talks differently or uses different terminology.
MT training is not enough
it is just a foot in the door. The real training comes in by doing various dictations from various clinics/hospitals. Every doctor talks differently or uses different terminology.
OTJ training
I had on the job training. I trained for about a year. I am very lucky that I have a family member who is in the business who was willing to train me. She actually talked me into it. I have now been working for seven years as an MT for her and another company.
My DH is in training for this job.
:+
Training
Just another word of advice from somebody who has been there many, many years ago. Please remember that you send mixed messages when you switch back and forth from underwear to diapers. This confuses them. I did what this other poster did -- make it a game, praise, praise, and more praise. In the end, he will get the idea. It does take perserverance on your part. Set that timer and then have a race to the potty. The winner gets to use the potty -- and we all know mommy never wins this race. Good luck -- he will be fine.
Training at MT
So how do you know when you've received proper training? I have finished a program with a local college but when you compare the training hours versus other colleges its way lower? How can I be assured that I am trained enough to be able to do a MT job? Any suggestions????
Training VR
That sounds wonderful.  However, this sounds like something that the doctor would set up on his own.  I am looking mainly for something I install on my end, train, edit, etc. from here.  I have a small account with three people, and maybe a couple more coming.  They would not want to be bothered with doing anything different on their end.  I wanted it for my end to speed things up for as they expand so I can keep up. 
But are you in training?

I notice the first poster spelled clarity as "clearity".... A very easy third grade spelling word.  Are you coming to the job with experience of any kind or do they know ahead of time that they are training from scratch?  Are the editors paid well?


Because training an inexperienced person takes a lot of time and sometimes it's not successful. 


BOS training
About the BOS AAMT guidelines. I am relatively a newbie with 11 months experience. When I started with my first job and I had been trained like you said to strictly follow AAMT guidelines. But when I got a job oh was I in for an awakening. They wanted things done the way they had always been done and didnt go strictly by AAMT. The acute care account I do now is the same way. I have been penalized for doing things according to AAMT. But every company and client has their way they want things done and you have to learn to follow them. Little things like AAMT second edition says only use disk now do not use disc anymore. Well I got penalized for that. They want disc used when referring to the spinal cord no matter what AAMT says because that is the way they have always done it. That is just one example. But yes knowing AAMT guidelines is good but it doesn't always give a newbie the advantage.
As far as training, you get what you pay for.