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If you aren't paying me to do 100% accuracy

Posted By: here, don't edit me. nm on 2008-01-19
In Reply to: LOL it's POUND sand... nm - Scribbles

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They probably aren't paying for it anyway---
That's why they charge so much for dues, etc., so the "higher-ups" can attend all these wonderful conventions in expensive places. I dropped them years ago. They don't have a CLUE that we are all scratching just to survive-- not with their "Let them eat cake" mentality! I wish EVERYBODY would drop their memberships and then see how often these idiots go to Hawaii when they all have to get a REAL JOB.
98% accuracy - sm

Please help an old horse understand -- to have 98% accuracy what does that exactly mean?  If I do an account that has an average of 10,000 to 12,000 lines per month -- what do I need to know to see if I  have 98% accuracy?  Sounds stupid I know but just wondering.   Also do minor errors  such as leaving an "e" off HERE versus misspelling a drug or procedure count more?   I have an account that suddenly tells me that my accuracy is going down but they won't send me back any errors, and said that they just "cross them out" -- so I have asked them to at least let me know what days/patients have "errors" so I can go back and look and try to find them.  But I am just curious as to how to figure up this accuracy rate that everyone is talking about -- Thanks to all of you.


 


Accuracy
To my understanding, standards may vary by company. My company has a weighted system. There are minor, major, and critical errors. When we receive our evaluations, we are shown exactly which reports where checked and exactly what errors were marked and exactly what weight those errors were given, so we have no question as to how our score was arrived at. It's too bad your company won't do the same for you.
Accuracy of the BOS 2nd (sm)
Has anyone else on the board had problems with the revised edition of the BOS? I recently tested for a high level client and they had their "own way" of doing things. Since they were in the business of teaching academic subjects at a very high level, the argument about the new BOS went over like a lead balloon. They had their own rules. I was ashamed of what I turned in, although I did follow our own MLS new rules. Anyone else getting demerits for changing over?
Not sure of accuracy, but here's the
Straight Dope scoop: The truth about the boy with "two spiders living in his ear."
24-May-2007


--------------------------------------------------------------------------------
Dear Straight Dope:

Today I was reading an article on CNN's website (www.cnn.com/2007/US/05/07/spiderboy.ap/index.html) about a boy who apparently had two spiders living in his ear – quite unnerving really. What intrigued me, though, is that the article stated that the spiders were feeding off the boy's earwax. I wasn't aware that earwax could sustain life, other than some microorganisms of course. Is this article merely speculating or is there some truth to this "earwax for food" claim? —Cameron Williams

SDSTAFF Doug replies:

You demonstrate a useful trait which fewer people in the U.S. seem to have now than ever before in our history: healthy skepticism. While U.S. medical professionals are among the finest and best-trained in the world, one thing they do not teach you in med school is the life history of spiders. As for the U.S. media, especially the numerous bloggers who chimed in on this story, expectations are even lower, and journalists fully lived up (or down) to them, presumably because the story had such a magically bizarre ring to it that the capacity for critical thinking was suspended. Combine these elements and you have the makings of an urban legend.

Now for the facts. First, all spiders are predatory in the strictest sense – without exception, they only eat what they can kill. There aren't even spiders that suck blood from a living host as a mosquito does, let alone any that can feed on earwax. Second, anyone who knows about spiders would have realized instantly what the doctor found in that boy's ear: a single spider that had crawled in seeking a secure spot in which to shed its skin. Look at the photos: There's one spider, plus the old skin it shed. Anyone can recognize this once it's been pointed out. So the story was wrong on three counts: (1) there weren't spiderS, just one spider; (2) it wasn't "living in" his ear, it was hiding there temporarily while its exoskeleton hardened after molting; and (3) it wasn't feeding on anything. A spider before and after molting doesn't feed, and never eats earwax when it does feed.

So the doctor got it wrong, and reporters passed along the misinformation without doing any fact-checking. To confirm this, I called Dr. David J. Irvine, the doctor in Oregon who removed the spider from the boy's ear. He admits that yes, he initially believed there were two spiders, but now recognizes that there was in fact a single spider and its shed skin, and he doesn't object to going on the record as recanting his original testimony, as it were. Dr. Irvine also says (and I have no reason to dispute this) that when he talked to reporters and was asked whether the spiders had been feeding on earwax, he did in fact say that as far as he knew, all spiders were predatory. In other words, the doctor isn't the person who started that part of the rumor – that's entirely the fault of the reporters.

Sadly, none of the journalists involved ever thought to ask the simple question you did, or this story would never have gotten the attention it did. I'm sure we'll all be hearing about this incident, and the urban legends it will inspire, for decades to come. But at least the readers of the Straight Dope will know the truth.

—SDSTAFF Doug
Straight Dope Science Advisory Board


Just 98% accuracy?????

What happened to 100% when typing.  The company I work for strives for 100%.  We do not leave any blanks on our reports or they are sent through QA and it will go through each Editor to see if they can complete this report at 100%.  This is what makes a successful company and sets some companies apart from the others.


Not everyone hears the same thing 100% of the time.  No one is perfect and there is no one who knows everything. 


You are pathetic!!!!!


% of accuracy

I have only been doing medical transcription since August, 2007.  Can someone please tell me how to determine your level of accuracy?  I have seen before where companies require 98% accuracy.  Is this the norm?  I feel that I am above 98% but how do I know for sure?  


 


yea, accuracy is best
I correct as I go.  The error is fresh in my head, so it is easy to correct it right away rather than forget it and the context so it might get missed by the checker.  Also, it would probably take more time using the spell checker to fix them.  I try to type every sentence correct as I go so I don't have to correct later.  The only things I skip and go back to are names and names of places, stuff I have to look up on the internet, that I do at the end all at once.  Wow this was a long message lacking decent grammar, oh such is life...plus I just woke up and tend to ramble when I do so.
VR accuracy.
Dictated: Mucous membranes were dry.
VR translation: Mucous membranes were red wine.


What???? Last week I had a dictator say that the patient had a rash. VR translated that the patient had cancer. There's a bit of a difference between a rash and cancer, I would think.


Although MT accuracy is very important,
I think the source of dosing medication comes mostly from the physician's order sheet.  I agree with the other poster that a cascading effect is very possible when later dictation and charting is based on the previous records.  Also, there are other safeguards and checks made in terms of operations, and they would not be based simply on the H&P.  If a doctor bases any operation on just an H&P I would consider him incompetent.  This does not excuse the MT who is not careful in documentation. 
Accuracy in counting

<Disclaimer: We are the publishers of MPCount / MPTools>


No cook can please everyone with just one soup recipe, and no software will suit each and every user. I'm glad you found a program you really like.


We're proud of the accuracy of the counting in our software, and even have a page discussing it.


Best wishes,


Vann Joe


I wonder how their accuracy is given this article

Speech recognition technology shows double-digit error rate11/30/2006

By: Jonathan S. BatchelorCHICAGO -

 

A study of radiology reports generated by speech recognition software at a prestigious U.S. academic medical center found that even with fully trained system users the technology was introducing significant errors in almost one out of five signed, final reports. We structured a study where we could look at the types of errors and frequency of errors in attending dictated reports using Voice recognition software, said Dr. Ronald Dolin, who is from the department of radiology at Thomas Jefferson University Hospital in Philadelphia. Dolin and his team retrospectively reviewed radiology reports dictated and signed by attending radiologists from February to March 2006 at Thomas Jefferson.

 

According to Dolin, all radiology reports at the institution were generated using PowerScribe 4.7 from Dictaphone/Nuance Communications of Burlington, MA, which had been implemented for 16 months prior to the start of the study. A total of 395 reports, consisting of five to 10 consecutive reports from each of the 41 attending radiologists, were reviewed, according to the researchers. They categorized the dictation errors into 10 subtypes, such as missing word errors, wrong word errors, extra word errors, nonsense phrase, unclear meaning phrase, or abnormal phrase with meaning intact. Errors were classified as significant if they altered or obscured the meaning of the sentence in which they appeared, Dolan said.

 

A total of 239 errors were identified in 146 of 395 reviewed reports for an overall error rate in final reports of 37%, he reported. In addition, he noted that at least one error was identified in reports from 40 of the 41 attending radiologists at Thomas Jefferson. The researchers found that missing or extra words that did not alter the meaning of a sentence constituted 113 of the 239 errors, or 47% of the total. This type of error was found in the reports of 33, or 81%, of the attending radiologists, Dolan said. Other common errors reported by the scientists included the wrong word, which accounted for 21% of the total errors; typographical or grammatical errors accounted for 8.8% of the total; a nonsense phrase with unknown meaning showed up in 11% of the total errors; and an error in the dictation date presented in 2.9% of the erroneous reports. Most of the speech recognition technology errors, 83%, did not alter the meaning of the report, Dolin noted. However, the remaining 17% of the errors could have impacted patient care. Significant errors -- errors that could conceivably alter a patient outcome -- accounted for 40 of the 239 error total. He said that significant errors were found in 54% of the attending radiologist reports and that five radiologists had two or more significant errors. Dolin acknowledged that he set the criteria for classification of significant errors and determined what was and was not a significant error.

 

During a discussion of the research after the presentation, a few audience members vigorously expressed their belief that Dolin's standard for significance had not been inclusive enough. Rather than being a condemnation of the technology, Dolin believes that his study can provide a method for Quality Assurance and continuing education in the vagaries of speech recognition software. A periodic audit of a relatively small number of radiology reports, such as five to 10 reports per radiologist, can identify significant Voice recognition error patterns among the group and by individuals, and can assist in efforts to mitigate these problems, he said. By Jonathan S. BatchelorAuntMinnie.com staff writerNovember 30, 2006


 

 

98% accuracy configuration
I would also like to know how to calculate this. I received a 96% on a transcription test for Transcription Relief, but I needed a 98% to work for them.
What's with all this smugness about your accuracy, and
Hope you're not an MT supervisor - you'd be a real pill to work with.
98% is the norm for accuracy
and most companies have their own QA system of assigning point deductions per error divided by line count. If you have a way to review your reports after they go through QA you should be able to see what your percentage is. If not, ask QA.
Apparently? what was your accuracy, what did they tell you?
nm
That seems silly. Accuracy, yes, but speed, too.
Why would you want to hire someone with 99% accuracy who could only type 30 wpm? Telling a potential employer you can type quickly in a test situation doesn't mean you're automatically fast and sloppy. Besides that, typing tests take accuracy into consideration. How about 99%+ accuracy with a typing speed of 90 wpm? Speed is a huge part of this job, especially considering TAT and pay on production.
Yes there are people actually good enough to hit 98% accuracy. Happens every day!!!!! sm
QA has only become a real job in the last 10 years. Before that there was 1 QA person for every roughly 100 MTs!!!
Agree. Accuracy is most important, and
you can't let pride interfere when it comes to patient safety. This job is a learning process & we will always have new terms to learn & get marked for errors -- it's just part of the job, and you have to learn to look at it as a learning opportunity, not an insult, in order to thrive at this job.
The swiftness and accuracy of proofreading is mainly reflected by (sm)
length of experience, as well as your fund of medical terminology knowledge.  I am fortunate in that years ago I took an Evelyn Wood Speed Reading course.  I would suggest trying different methods, such as those you stated, until you feel what is most comfortable for you, in addition to producing error-free reports.
Most MT co's REQUIRE 98% accuracy in order to stay - sm
employed. I've had to do 98% accurate work for years - it's no big deal. There's not an MT alive who is always 100% accurate. There ain't no such animal. But what I'm talking about is QA's that take a report that IS 100% accurate, and 'create' an inaccurate report out of it. I don't know if they're just bored, or spiteful, or if they have a minimum work quota like all the rest of us do, but jacking up a perfectly good report and sending it back with 'errors', (and no initials, so you can't call your co. and COMPLAIN about them), is a royal pain. I think they get paid more money, the more reports they mark up, and as is so often the case, in that field too, it's 'quantity over quality'. The Almighty Dollar, again.
What are you paying your MTs? If you're only paying 7 or 8 cpl

and expecting extremely experienced MTs, forget it. You're not going to get it.  If, however, you're willing to pay 9 or more cpl then you will find what you're looking for. There ARE experienced MTs out there who will work their fingers to the bone IF they are compensated well and treated with respect.


I've had problems with Abacus' accuracy in the past.
.
Never said that typos were acceptable, what I said was is 100% accuracy expected 100% of the time.

Yes, I used to work in a docs office doing this as well as other things and but never had this problem.That is why I am frustrated.  My question was whether or not there was a curve for MT'ing or not.  I guess I just was not clear on exactly what editors/QA were really meant for.  I thought they were more of a saftey net for a TX company to ensure that everythign that goes out is what it should be.  But I guess I was mistaken.


Anyway, I was thinking that maybe there was something else similar in this field that would be an option for me to do.  Since I actually like this line of work, I don't see why I should give up so easily.


Lastly, its just me, but I actually think staying at home with my kids is a perfect reason to do this for a living.  I mean seeing as though I actually do want to earn a honest living doing something that I have experience doing ...why not?  It's better than relying the government for money to support my family isn't it? 


ATT- I was paying $320 for 7000 minutes, I am now paying $175 for 5000 minutes in CA. nm
nm
Why would they be paying for
the loss of lines when the lawsuit is not settled. Plus, I don't think the small amounts will be sufficient to cover the loss of lines.
Duh - I'm paying $2.79 for gas and
my heating and electric bills have NOT gone up in 2 years and my rent hasn't increased $500 in 4 years, in fact hasn't increased at ALL in 4 years, etc.

You're one of THEM, arent' you? One who wants to complain but when someone says do something about you get all defensive. LOL

Chatter away ... not interested. LOL
If you are paying too much for gas
Just copy and paste into your address..........this is really, really cute!

http://toccionline.kizash.com/films/1001/178/index.php


That's the old way of paying....
imo, not good pay unless a 30 minute tape can be done in 1 hour or less.. some of my 30 minute tapes take me 3-4 hours to do because of the dictator.. be careful
Wow, I don't know anyone paying that much!

Sometimes if I get too far behind paying
my internet bill, my IP provider seems to start doing that as if to remind me I better catch up or they'll shut me down. It's irritating, but it does get the job done LOL
I used to do that, but it was not paying off. SM
I haven't had a report returned in years. Believe me, if I got caught with a mistake, I'd be doin' me some heavy proofing too.
who is paying 11 cpl? - nm
nm
Are you paying me?
Am I on your payroll?  Do you pay my mortgage?  Do you put food on my table?  No you don't. Therefore, don't worry your empty little head about how I spend my time.
Huh? Can you tell us some more about paying
less than 1000 in taxes a year and how that works?
Not in Writing, but they are paying
Spot checks show they are paying me for spaces and for headers.
Paying for college for my son..

My son is attending college and I have paid for 2 years through a junior college, but it is now time for him to move to a major university. Because of my salary of just over $40,000 a year, he has never qualified for any type of scholarship, only student loans (which I have paid back). Does anyone know of ANY scholarships, etc. that can be applied for? I know nothing at all about how the system works and feel I have failed in trying to help him (it's all I can do to hold down 2 jobs in order to make the $40,000). We even tried to have him set up on a student work program, but they said you could not do the student work program if you were getting student loans. It was like at every turn, there was something to disqualify him from getting assistance. He carries an 'average' grade point (more interested in social aspects, of course, than his studies). He has never had a counselor at the junior college that helped much. He is interested in sports administration, so the junior college counselor did not know what field to put him in, so she put him in liberal arts, and now we find he needs some other classes instead. I'm searching for any help with limited time to search. He tries, but he does not seem to get anywhere either.   ANYTHING ideas would be appreciated, and thanks in advance.


re: paying your FICA,SS etc as SE
I beg to differ with you!  Been with MQ for 17 years, they have always paid my federal & SS...they do not deduct any state taxes for SE's, and this is the only one I've ever had to pay.......never been audited about having to pay part of the above and have professional tax folks do mine, again, think you need to check your facts on this one.
anything to keep from paying for a space
That is ridiculous and has to do with money rather than the "correct way" to do things.
I don't see them paying more than 15 an hour, and thats being
Right now I average 20-25 an hour.  I'm barely making a living on that.  If they switched to hourly, production would fall dramatically, creating backlog and lost accounts because of late work.  Not a good idea. 
I had a doc tell me the other day that they were paying a service 7 cpl...

x


I agree . . . unless they are paying you
Don't do it.
Ask the docs what they are paying now and go from there. nm
x
They are getting exactly what they're paying for.
.
Is this what you make after paying everyone else? - sm
If so that is fantastic! So much for working so little, how nice is that, granted the buck stops with you and you have to clean up any messes, etc. but for $78K a year I'd be quite happy too.
Yes, if you think the companies are not just out for themselves and will try to get out of paying
nm
MTSO not paying...
My heart truly goes out to you.  This is certainly no way to run a business!  Myself, I would probably have said something I shouldn't have and not had a job afterwards.  I do so hope it gets better for you.
MTSO paying
As MTSO, I have a hefty cash reserve/line of credit attached to my business bank account. My payroll is never late, even if clients are late paying me. If credit line is paid back under 30 days, it is pennies to use. That's just my cost of doing business to ensure my MTs are paid on time. Most MTSOs I know do the same. If this person is filing personal bankruptcy, she probably can't get any credit at all.... and MAY be a red flag as to how she runs her business as well. It looks like you will be at her mercy in the future. I'd say keep looking -- there is a better fit for you out there.
in my opinion, what you are paying for gas alone--sm
not to mention the daycare, would be enough to cover your purchasing your own insurance. PTO is not worth it if you keep running out of work and have to use that to cover it. .09 cpl is not much for a hospital. Personally, I would tell them if they did not send me home, they could kma and I would find another job at home. You would actually be saving money, in my opinion, to go home and work from home...no more daycare and no more gas. How about hubbie's insurance?? There are pitfalls with any job, including the one you already have. You can find one that suits you from home. they are out there, you just have to perservere. good luck to you!! Happy TG.
Paying a subcontractor
I am going to take in a subcontractor in an on-the-job training program. I want to know your input on paying them and paying yourself for the training. I an setting up an on-the-job training program. As an independent contractor, I receive 8 cents/line. I am going to have the subcontractor work with me in my office at my other work station, and I will teach her everything and QA all of her work closely until she is up to speed. I was thinking of paying her 6 cents/line and me 2 cents/line. What is your input on a suitable division of payments?
Are there really ICs that would take an account paying....

On the job board there have been several postings for IC positions paying 8 cents to as low as 6 cents.  Are there really MTs that accept this?   When they accept this, do they understand the expenses that they will incur?  Some say setting your own schedule is worth it but these positions are set schedules.  They say they are not but if the work is not done during that time, it goes to someone else.  I personally, would not take less than 10 and even that is low.