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Serving Over 20,000 US Medical Transcriptionists

On my acct are 2 drs. that all know are horrible.

Posted By: We are told SM on 2008-04-16
In Reply to: Refusal to do certain doctors... - SCMT

to just do our best and email acct manager the job number so she can alert the facility.  Facility knows the work of those 2 are going to have more than the allowed amount of blanks and we just have to let them know when those jobs are coming through. 


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Horrible, horrible place to work. nm
 
Horrible, horrible platform. Not
user friendly at all.  The best tip I can give you is don't do it. 
Yes, they are HORRIBLE
LIES, LIES, LIES. Line stealers, no help. There are plenty of other companies to work for. Please don't let Soft Script ruin you as an MT. Good luck.
They are horrible, horrible, horrible.
They advertise about how skilled their MTs are, yet they are recruiting MTs straight out of school.  You need to start somewhere to get training, but you'll be sorry if you work for this company.  They'll pay you peanuts and try to steal some of that, treat you like a dog and just leave you broken.  
This is horrible!
Wow that is insane! I worked in medical records while training in coding and transcription. I was responsible for mailing the reports out. I made sure I got them out daily. The girl before me would hold them and the girl after me did the same thing. I never understood it. Those doctors need those for patient care. This is besides the fact that it just causes more work as the doctors will end up calling for the reports and someone will have to fax it to them if they need it whereas if they were sent right away time would have been saved on this. I think this is horrible as it ultimately will affect patient care not to mention productivity. In my opinion there is no excuse for this!
I used to have 1 PA who was horrible. Every

report was 20 to 30 minutes because he was such a bad dictator and was very disorganized.  He always said "thank you for this dictation" at the end of every report.


I have several docs currently who say thank you at the end, some will say have a good weekend or happy holiday too. 


 


How horrible!
My prayers are with her and her son.. I have a 3 year old son and hearing this makes my heart break for them!
MOre than one acct

The above is a good recommendation.  I have a binder with the account specifics and when I first started with them I would bring it out, review what their specifics were and so on to refresh my memory.  Now after years of managing five accounts it is an automatic switch of font, margins, set-ups, etc.   After a time you will be doing the same but until then, just make a binder, cards or folder and prior to starting the account bring it out and refresh your memory and keep it handy to refer to when needed.   Good luck.  


Patti


That's horrible!
I would definitly take these findings to the company. Your initials are on those reports, and it could come back on you, not to mention what could happen to the patients whose medical records are being changed. I wouldn't hesitate. What a sad way for people to act!
RAD ACCT
I get 9 cpl on two accts using ADAC/MARS, 2.00 report for mammos and 1.50 report using Meditech
acct
I got my own account by actually being a patient there. They actually gave me a rate they were looking to pay and worked from there. Also, I do not print or pick up/drop off. I speak with the office manager if there are any problems. They also have a few other Transcriptionist so we try to send the files to each other if we get stuck but if not it just gets left blank for the doc to fill it in. I have a TAT of 2-4 days.
Need Help to set up an acct.

my aunt just asked me if i'd be interested in doing some work for the doc she works for.  i currently work for somebody else, so all of that legwork is done for me.  i simply download from her system, type and return. 


how do i go about setting up something so a doc can dictate digitally and get it to me.  i don't know the first thing about it or where to start!  he currently does not do digital, but is considering looking into it, so i can't really turn to them for help on this one!


suggestions greatly appreciated!


No I do better job. On acct 1 yr. nn
X
How much do you want this acct?
You could stand up for yourself and say you want XX more per line or you arent interesting in doing acct. It would be a headache for MTSO to find another MT to do this acct as well as you, but it wouldnt be impossible. Also MTSO would have time tied up in training new MT. MTSO MIGHT decide giving you a raise is worth it to her or she might decide to invest in someone else. You may have some insight as to which route she would go, but beware, you could lose acct.  Again, how much do you want this acct?  If you dont want to take a chance on losing it, you can hardly gripe about what MTSO is making on it.
that's horrible!
Gosh, I cannot imagine working for even one week without being paid!  You surely have my sympathy.  Wish we could think of a way to REALLY get the word out about them - like a full page newspaper ad or something.  Wander if the Better Business Bureau would be appropriate?  Or at least the Labor Board? 
pay is horrible
That is funny cuz I had gotten an email stating that the starting pay is .5 cents a line 1-1200. PLEASE!!!!!!!!!!!!!
And that is not VR!!!
I used to have an acct like that...
I could do 1000-1200 lines in three to four hours. I mostly did one doctor who said the exact same thing over and over, so I had a template for his entire transcription and just had to plug in specifics. Sadly that job went to India :(
I do it too; it IS horrible nm
/
OMG, how horrible!
AHDI used to be AAMT, and it was my understanding that for what it's worth nowadays (IMO, zilch), the CMT credential was available only from AHDI (AAMT) after at least three years as a practitioner. This was a few years ago.

It's hard to believe that these unscrupulous places are victimizing those who don't know any better. One place to submit a complaint would be the Better Business Bureau.

This just sux. :(
OMG! How horrible! nm
......
It is a horrible shame
because I have loved my job at the hospital and I still do love my work there, but MQ has put us in a position where we really have little choice, but to take a tremendous cut in pay or leave and if we leave, our options are limited.... no benefits (IC) or less money with fewer benefits.
No work - it's horrible sm
I just finished doing my resume. There has to be something better than this out there. Today, I rotated through 6 or 7 accounts, one job at a time from each one. Had to keep checking the profiles and was so worried that I would mess something up.

I just got the Points review in the mail today, it was done back in July. I was doing 6 or 7 accounts at that time as well. I got BIG DEDUCTIONS for having a formatting error in an account that I almost never get to type.

I am so very very sad. I used to love MQ. Guess those days are in the past
If acct is on ASR, what is left for MTs
is the worst of the dictators that have always and will always be a problem. The best speakers are put on ASR to the machine can under stand it. They've got you. It is no faster that using expansions. There is no production increase, so there should be no decrease in MT/ME pay. THAT WAS THE DEAL! I will go back to cut and paste an old post that says what happens.
Get a local acct (sm)
The middle man is making money on your work. Cut out the middle man and you'll make more than $15 an hour.
Horrible place
I would not recommend it
That is horrible! I'm speechless. nm

xx


hospital acct
A little more info would be helful. Medical Records? Acute care? Full time? Benefits? Large hospital? Days/evenings? Where are you (what state)?
That's horrible. I just read that over 35,000
x
i am on verb acct,
and there are very very few reports that actually go out word-for-word verbatim. I do keep it as close as possible within reason and common sense.
Mine were horrible and now I only
have one day of crying for about an hour and then remember, oh, I must be having a period today! I was having them 17 days apart with breakthrough and heavy, I mean heavy cycles...2 pads changed every 45 minutes the first 2 days. The worst part was the emotional roller coaster. I would stand in the shower and cry all day on the day before, not knowing why, then understanding the next day.

I took my PMS cocktail. First I tried Tylenol. After an hour if no relief, I took Annaprox. After an hour if no relief, I took a 5 mg Valium. If after an hour if no relief, I stopped working and started drinking...heavily!

Now I don't know I even have them except for that one stupid hour of crying about every 2-1/2 weeks!
You have done all you can to protect others, then. It's really horrible. I'm so sorry.
(nm)
That is horrible. I'm so sorry for your loss (sm)
Those animals should be outlawed as well as the people who train them to kill. We have a Golden Retriever who is the sweetest thing in the world and we love her and she wouldn't hurt a fly. I am an animal lover but I do not like pit bulls. I also have small children and I'm thankful no one in our neighborhood has a pit bull. Again, I'm so sorry for your horrible loss.
Yes, it was bad, but they can take an every horrible voice
and make it better in a recording. She does not have a horrible voice, just not the strong voice that she THINKS she has. It will be a lot better when released on a DVD, just watch and see.

TAYLOR ALL THE WAY TO WIN!!!
Horrible Attitude
That's really a horrible thing to say....just because someone feels confident in their skills is not a negative thing...it's a good thing....more people need to be "in love" with themselves and maybe the world would be a better place!
Still having horrible hot flashes...sm
and had hysterectomy in 1999.  I am 53 now and still have horrible hot flashes.  It is so embarrassing.  I can be shopping or whatever and all of a sudden my face is beat red and sweat is DRIPPING off my forehead into my eyes, my mouth, just a real mess.  I finally stopped having the night sweats , thanks to Estroven DS, but it has not helped the horrible sweats during the day.  I truly wish you luck and hope you can find something to relieve your flashes.  I  call mine, my own personal summer.
I was removed off an acct. after one day -sm
as the client requested I be removed. I don't remember being given any samples (several years ago). It was an ESL, a new acct. etc. So I did have blanks here and there, the MTSO had told me not to worry, they'd QA all the work. For some reason or other they did not, hence the work went through as I had left it. Needless to say the client was not happy, so I was removed from the account. I did not lose my job though, but I was peeved for sure about the whole thing. We eventually parted ways and I have not had that problem since.
Horrible experience?

How so? 


The reason I am asking is we are terribly understaffed where I work.  I have worked at a mental health/behaviorall health facility for the past 14 years, where I have been the senior transcriptionist/coordinator/supervisor.  I have been very under-staffed for the past five years, with no one understanding my position and why we are unable to keep up with our workload.  There are four transcriptionists including myself, with one calling off all the time, and who is protected under FMLA.  We transcribe for 42 physicians/'therapists.. 


A few months ago we again inherited our inpatient unit, and we (transcriptionists) refused to work weekends as it was not in our job description and we work our butts off now.  So, administration hired Transcription Connection to handle the inpatient unit reports, which I totally understand with Medicaid requirements, etc..


I have since been out on surgical leave (major right foot surgery) since 04/10/07 and am not expected back to work until 07/16/07.  We are terribly behind with me being gone and this one Transcriptionist calling off all the time.  We basically have two transcriptionists at the current time working their butts off.  Rumor is that administration is going to turn everything over to Transcription Connection because we cannot keep up.  Now, I asked to hire another transcriptionist way before I went out on major surgical leave to get her trained, etc. to help with the workflow, but you know how that goes. 


Anyway, I was thinking if our reports are going to be turned over to this transcription service, we will be out of work.  I was wondering about them, as I am (was???) going to apply.


Any feedback is helpful.  Sorry if there are any typos, as I am basically blind and do not have my glasses on - - LOL!


 



 


That's horrible. An MT should get credit
for the finished product - that is what you are responsible for - and what  you should be paid for - anything less is crappola.
Paid by VBC - its horrible. Do you really think it
I currently have a job as an IC, getting paid 10 cpl, but only for visible black characters. My boss said this is the way it will be soon for all MTSOs in the country. Period. She really gave the take-it-or-leave it speech, as in leave the industry, as everyone is going to transition to VBC. I could see it if the MT pay rose accordingly, but 10 cpl as an IC and not getting paid for spaces is a huge pay cut. I gave it a month, but the difference is huge. Anybody have any feelings on if this is really going to be the way it is? The accounts are decent enough - If I were getting paid a normal rate for spaces I would be making decent money - $30 an hour range at least, but with the no spaces, honestly an lucky to average $10 an hour. Anybody have any experience with this? Plus, IC status - no bennies and taxes on my own. Does anyone really think all MTSOs are going to convert to this soon? Any comments appreciated.
Tell MTSO you want off this acct. ;

MTSOs are always complaining about the shortage of good MTs.  Your MTSO, I am sure, would rather have you working for her on all your other accrts than risk losing you because of one bad dictator.  A good MT is worth more than the sum of lines of one bad dictator. She knows he is bad and to this point, she knows you will muddle through with him.  Put a stop to it. She will not quit giving you work over one doctor. I have been in similar positions and have always been taken of acct/dictator that I requested because I could not make money. MTSO is it this for money, she shouldnt expect any different from you.


Unless this is your only acct, worth more for
x
If IC, you CAN choose to do or not do an acct.
x
losing acct

Hello Patty,


I lost an acct about two yrs ago and it hurt, but I wasn't backing down.  The OM of one clinic knew the OM of another clinic I typed for and they mentioned to each other how much they were paying me per line.  The OM from the higher paying clinic called me and asked why I was charging her clinic more.  I told her first of all it wasn't really any of her business, but the other acct I had had for 10 yrs and I billed them 50,000 lines/mth, plus I picked up tapes every day.  Her particular clinic I only had about 6 mth., billed about 3000 - 5000 lines/mth, and didn't get tapes every day.  Needless to say, I never picked up another tape from that clinic, but that's the way it goes sometimes. 


No. You said verbatim acct. Maybe that is why
x
Start looking for another acct and when has
x
Hourly was horrible for me.

worth production wise.  Did you know that hourly MTs make the median income of around 14.00 an hour?  I'm not sure what your thoughts are on this, but I can't make it on 14.00 an hour anymore.  I quit the in house job (it was outsourced within a month of my resignation) and I make more per hour now right here in my home even working at 8 cpl than I did hourly.  I was expected to work constantly even onsite without vacations or a holiday.  Whenever I took off work, the work was sitting there piled up for me when I got back.  And yes, the floors would hollar for reports and the physicians would hollar for reports. 


No way would I go back in house doing MT.  I'd rather poke my eyes with sticks.


It's horrible, all old records mean nothing sm
Our docs' private practice uses this now. As patients we asked where our old records were as no more charts and we both had very serious illnesses. Told they are in the basement should they have to refer but were asking questions they should have known the answers to. It was as if we never existed on the face of the earth to them after 18 years. I'm disgusted, it's like your past history means nothing to them. I would like to slap them but I can't. Jeesh, what next? The pharmacy now connects electronically to them and we were told not to call for Rx anymore, just call the pharmacy. The pharmacy said it could take up to a week. We have to call and remind them to check their computer as we are waiting for a refill okay. Robotic! Electronic supermarket checkouts, Rx's, digital phones, no people. Even the casino uses paper tickets now instead of money coming out. It sure goes in as money though! And if it ever does come out in a ticket, you have to go to another "machine" to get the money. Don't gamble but once or twice a year and just a sign of the times, everywhere you go, no people - just robotic machines. Surgery included! Detachment from people!
Horrible platform. There are different
versions. I have worked on Meditech and Meditech Magic and there are horrible.  Any platform that you need a manual for is pretty bad. 
99.99% of SS dictators are HORRIBLE and the sound

quality is bad on top of that.   Most any company will have ESL and I currently do roughly 80% ESL.  I have 20 years' experience.  I have NEVER had an ESL worse than I had with SS.  


no horrible is the when you do a report on a molestation.
x
When I get lied to, I have this horrible habit
They lied to me.  I am complaining.