RE: What I need is help with assigning something like (sm)
Posted By: Kris on 2006-09-01
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Assigning the dictations............sm
SO RIGHT:
' The Leads (MTs who assign the work) have to get their lines in, too, and no doubt they're not keeping the ESLs for themselves......'
When I got a lot of crappy dictations in my queue, I complained about this and asked WHO assigns the work, who gets the crap and who gets the good ones.
I was told that it is NOT assigned at ALL, the oldest is picked first out of the pool and so on, and that it is all random and nobody is favored.
Now I read in this post that the Leads (team leads ?) distribute the reports. Who are they? The owners, the supervisors or the QAs?
I had once an argument with a QA about grammar and I was right and she was wrong, and from that moment on I got the crappiest crap of the crap into my queue.
assigning work
I agree with you to an extent...this is how it goes with the company I work for: QA DOES have the opportunity to assign work to the "MT" and there is the "Team Lead" who can assign the "MT" into whatever pool of work he or she pleases to do so. The aftermath would be that the "MT" will be given the crappy work regardless. I love the company I work for, but in the last month, there is a new "Team Lead" who is not playing fairly! I have contacted the ower of the company regarding this and hopefully things will be done right.
Assigning Can Also Be Good News s/m
My office assigns work to me, and in DocQScribe, they come up with a little "R" next to the job number for "routed". Periodically, they are nasty and were obviously attempted and jettisoned by someone else. More often, however, they are a bank of reports for a particular dictator, who I suspect has gone through the channels and whined and wants all their reports NOW.
The pros of this situation:
One dictator for 10 reports means I can fly through because they're probably saying the same things over and over. Or at least I can get used to their style and plug away.
Sometimes the group I'm routed is awesome: seven podiatry surgeries or consults in a row.
I like to think that things are routed to me because my office knows I will sit still and type until every one of them is done. I'd like to think they can count on my accurancy and efficiency.
I take it as a compliment. Maybe it's intended that way for you too, even when it sucks rocks. My partner gets nasty, nasty dictators routed to her sometimes because she's one of the few people who can do them and refrains from whining. Building goodwill with your MTSO pays off in odd little ways in the long run. And again, while it sucks for you, it might your strong work ethic and accuracy that leads your supervisor to believe you are the one for these jobs. Take heart!
Try assigning the # to another key and/or contact the seller of the phone. nm
s
sorry, you are assigning human logic/emotions to animals...
seal mothers do not go nearly insane with fear and pain as they watch their babies being clubbed to death in front of them. - you've got to be kidding. Animals are incapable of the complexities of logic and emotion to get to that conclusion. If you want something to be frantic about, go to Africa and see the abandoned newborn infants piled in chicken wire crates in the hospital. Let's get priorities in order and no, a boy is not a dog or a pig or a rat.
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