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Serving Over 20,000 US Medical Transcriptionists

Transcend doesn't pay on time?

Posted By: Lisa on 2007-06-10
In Reply to:

What about Medquist? I hadn't even thought about a company not paying on time...


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    Transcend Services doesn't send work outside of the US.
    .
    AZ doesn't change time? sm
    Why don't y'all change time? I thought the whole country did it...y'all are lucky!
    But doesn't that happen every time
    somebody gets off for their break or the end of the day?
    Vonage doesn't work all the time
    I had AT&T but wanted to try Vonage. 2 a/c's - one was fine with Vonage (in fact better quality). The 2nd a/c is too tinny, etc and I can't use it. So try it out first.

    This "business" thing seems to vary. When you ask them about a "business" a/c they told me I didn't need one. Now I am running into people all over who have phone cos bugging them about usage. LOL - it says "unlimited long distance" - it doesn't matter if you use it for friends or for dictation. I'd be curious to see what happens with a lawsuit, because they may lose. Business a/c's are generally for people with multiple lines and special needs re quick repair times. It has nothing to do with how much you use the phone to call one number.

    I'd try confronting them with this.

    I spec. told Vonage what I do and asked if I need a business a/c and they told me now also. See if they change.
    Our Directway doesn't work all the time -
    it depends on the weather. So far this has been a mild winter and it has been working great. I don't know how it would be for Meditech. I get my work on CDs.
    Time in as an MT doesn't tell the entire story
    I now have 12 yrs in as an MT, this calendar year. I have made 10 and 11 cpl in 2007. The job I love I have 9 cpl, but with so many normals and knowing the job so well, I make really good money and pretty fast.

    I was offered 7 cents in October to do OPs. They were told to take hike!

    I have taken an employee situation in the last 2 weeks. I am to be paid 8.5, have to work a Saturday, but get 9 cpl for that day. There are incentives and more importantly VERY affordable medical benefits and I choose my plan. There is vision and dental as well, PTO that is more than fairly figured, etc. Because they will match my FICA taxes as an employer does, these things added up to very big bucks in my favor versus IC because I had paid 23% of my income last year in taxes and yes, I have an accountant who is very good, I just do not have expenses much because I have my house paid for.

    As I started to say, what type of experience for those yrs is very important too. I have every specialty, but pathology. I am an acute care MT and OPs are my thing. This makes me so desirable on the market, even I am surprised by it. I look at the platform, the hours, benefits or lack thereof, and then I ask myself if that cpl offer is worth it or not.

    I have a friend with about 5 yrs of experience. Her specialties are neuro and rheumatology and this is all she will transcribe, period. She can't work more than part time, is about 150 lph and refuses to take less than 9 cents. She has little to offer a company for that 9 cents. To contrast, for my 9 cents I am very flexible, have plenty to offer and because I have such varied experience, I can "plug in" to almost anything.

    See what I mean? If the job is full of ESLs who are difficult, you have little QA support, the platform sucks, the people are not decent to work with, etc. perhaps you need to rethink the money issue. I had a job this last year at 10 cents and could do well to top out at $22 an hour, but my 9 cpl gives me $35 an hour.

    There are just too many unpredictable facets to say what is a good line rate.
    Why on earth are you begging him for work when he doesn't pay on time? nm
    nm
    If memory serves (and most of the time it doesn't!), isn't it # to speed up and * to slow down
    You just repeatedly hit the # or * keys to the desired speed, right? 
    Why not have 1/2 a cup of coffee spread out over a longer period of time so it doesn't jolt ya? T
    .
    I agree - doesn't sound like it's worth your time to fight her anymore. NM
    x
    You spending 3K in gasoline to make 4K plus all that time on the road?That doesn't make sense Pat




    Why are YOU attacking HER? Just because she doesn't want kids, doesn't mean she needs a psychi
    xx
    Transcend

    I've been there almost a year and I've never had a problem with bending my schedule by a couple of hours.  They would like you to work the hours you committed to, but no one has ever said anything to me about starting earlier or later or ending my shift a little early.  But, I make sure that my lines are adequate before I stop for the day.  I have had a couple people tell me that they will get an email or a phone call about working their committed schedule, but it was mostly for people who are not producing enough.


    Hope that helps!


    No to Transcend
    I tried to work for Transcend for 1 month (I also had 2 other jobs transcribing to see which co. I liked to stick with) anyways, I was put on 3 accounts, of which only 1 had work consistently and even that account ran out. And the work I received seemed cherry-picked as I had heavy ESL, which I have experience with, but need high volume to pay the bills! I decided that I would stop working for Transcend and see how long it took for them to realize I no longer was working. Well, about 1 1/2 months later I was still scheduled according to their website, and had received no contact regarding my absenteeism. Eventually, I received an e-mail about missing work. However, even after another 2 weeks, I was still on the schedule and receiving CEO emails, birthday cards, etc... I sent the computer back and am working for a company that knows my name. I figured I would have that experience with a national. At least the co. I'm with now mixes my work with moderately difficult dictators to easy line accounts to compensate. Good luck.
    Transcend
    Can anybody tell me if Transcend allows you to be "flexible" with the hours you work (meaning, are they very strict about keeping certain hours or are they more lenient about having a flexible schedule as long as you get your hours in)?  Also, do they require you to work one day on the weekend on a regular basis?  If so, do they give shift differential?  Thanks for your replies in advance!
    Transcend/Beyond TXT

    I know that a lot has been said about the changes at Transcend and their platform for some accounts going to Beyond TXT.  It is a VR/typing platform.  It has received some negative publicity here on MT Stars.  I just want to give another opinion of it for all those who might have or are considering a position with Transcend.  I believe some of the posts may have scared some people off. 


    I have been working on the new platform now for a little while and I have to say that I absolutely love it.  The platform has been designed specifically for MTs with many of our suggestions implemented into the making of it.  It is quick and very easy to type on.  The thing I love the most about it and the company is that they are consistently making changes to it.  The changes are generated by emails from MTs who type on it, making suggestions to make it better and better for us.  I have never worked for a company that goes to that length for us. 


    This is my experience at Transcend and I understand not everyone has the same experience.  No need to start flaming me for my experience.  Just wanted to give my side to the changes that are happening at this great company.  And NO I am not management. 


     


    But if it is transcend, you will only get about 600
    lines a day because of the system being down, overstaffing, and then they will pay you a whopping 60% of what you make because you only "edit."
    Any OSI or Transcend MTs out there? (sm)

    Have tested for both. Any pros and cons from either (or both) would be greatly appreciated.  TIA..


    OSI/Transcend...sm
    No offense, but read the archives on these two companies...there's not much good about either. I worked for both, and if I HAD to go back to one or the other, OSi would be the lesser of the two evils.
    Are you with Transcend?
    1234
    looking into Transcend
    Any info on them before I apply?
    Transcend..OSI
    Hey all...my husband recently lost his job, so I need to find more work.  I'm looking into Transcend and OSI...what is your take on them?  Thanks so much
    Transcend!
    Is anyone able to work??
    Transcend!
    x
    Transcend/MDI-FL
    Transcend bought MDI-FL. 
    Transcend has an ad out for
    night MTs and VR editors for 12 to 15 per hour, but minimum requirement.
    Transcend already has more than 80% of its
    is doing the same.  It isn't just radiology either, it's all work types.  I think it's moving along faster than we expected, but it will never replace MT.  It will just leave all the unintelligible dictation for the MT.
    I am PT with Transcend and I was
    told if I need to change my schedule, I must talk to my team leader about it.  They need coverage on your committed hours.  Otherwise, you need to talk to you team leader. 
    Are MDI and Transcend one and the same?
    nm
    Anyone doing VR for Transcend?
    If so, is your work load consistent?  I see they advertise nearly daily and I am curious about why they have so many openings.
    Transcend
    Transcend is by far the worst company I have ever worked for so I totally agree with the post above.  They treat their employees absolutely horrible and I would never tell anyone to apply for a job there.  A lot of promises that are never kept....
    MQ and Transcend both use VR
    x
    transcend
    I am about to start working for them.  Anyone know anything about them or OSi?
    Transcend
    I work on their typing platform and have 7 accounts and NONE have any work!
    Transcend
    There's no work on the typing platform!
    don't know about Transcend
    a big difference; if you may, say 7 c/l and do 1000 lines a day, that's $70/day; if you make 9 cpl and do 1000 lines a day, that's $90/day, or $20 more a day, $100 more a week...make sure it's the same line rate though, such as 65-character line with spaces included.
    Transcend
    Has anyone else had problems with Transcend?
    Sorry, that should be Transcend.
    x
    Transcend
    I just started working for Transcend. Are they OK to work for? I like it so far, just hope I can get up to par. I am kind of old to remember all this stuff.
    I believe Transcend had an ad that said they

    You may want to contact them. 


    Transcend :)
    I held out for this one... I had a couple other leads but Transcend was the best offer. I can't wait to start!
    transcend

    I am with them too,and 76 years old, working parttime.  I am not as fast as I used to be, but they seem to be tolerating me 


    Carolinagirl


    Transcend

    Just a word to those who plan on leaving Transcend for whatever reason --- be sure and give them their full 2 week notice.  I had a death in my family and had to leave before I had a chance to give the full 2 week notice and now I have a do not rehire on my personnel record posted by the ROM as I did not give them a 2 week's notice.  Just a heads up as it is awfully nice to be able to give a reference to future employers that is good.  After over 3 years, it is surprising but goes along with a post a couple of weeks ago that the ROMs are the nastiest in the industry.  I can say that 2 of them are indeed worthy of this title but they do have more ROMs that are the BEST in the industry so it evens out - if you get one of the good ones, you are set for life because the company isn't all that bad to work for at all and the CEO and all the TLs and everyone else is there to help you at any time but a couple bad apples can ruin a place.  Of course that VR platform isn't anything to brag about but that is not their fault unless they do not change it to something better for the MLS. 


     


     


    Transcend

    Be patient.  Transcend has plenty of work.  Try calling your ROM rather than e-mailing.


     


     


    Transcend

    I worked at Transcend for 2 weeks before I had any "real" work.  I was told the first 2 weeks I could only transcribe 5 reports a day until I was released from training.  Things are going well now, I have plenty of work my main account rarely runs out of work and when it does I have 2 backup accounts.  There is a lot of VR, but if you learn it you can make as much as you do typing even though you have to do double the lines, it has taken me almost 6 months but I am doing it.


    Transcend
    I work at Transcend also --- there has been little work available this week at all --- management claims to have no idea what is going on --- this is so frustrating. Those of us who are just qualifying for benefits now do not have enough work to do. What a rip they are!!!
    Transcend
    I work at Transcend and work is slow all across the board right now.
    Transcend

    Been there over 4 years, cannot recommend it. Very hard to make any money.
    RE: Transcend
    I worked for them about 2 weeks. They said I could do DS, H&P, OPs, Consults. They gave me EMG, EEG from a foreign doctor that I could not understand one word he said.
    Transcend
    I work there too and work is not slow right now if you are willing to have a few different accounts in your pool.  You get enough work.  I also don't do ops or procedures and have worked here for over 3 years.  They are nice people to work for and flexible. I
    Transcend Help - Thanks :)

    Thanks to both of you.  And I didn't want to know anyone's salary per se, just if there was a general pay scale, but sorry if I offended. 


    I do appreciate all of that info and it does help.  I like what I have read in business jouinals, etc., and it was a company I was looking forward to hearing from, so this other info really helps add to that. 


    Thanks again :)