very unhappy verizon customer, i switched about 6 months ago
Posted By: lau on 2006-10-19
In Reply to: Verizon DSL versus Adelphia cable internet - sm - Kimberly
nm
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Has anyone switched to Verizon isp for faster
I have dial up and that is all I can get. Has anyone switched to Verizon and gotten a faster dial up speed than the ISP they had before switching?
How can I get a faster speed on dial up?
MT NEEDS HELP
Nope. I switched to Firefox months ago and LOVE it. nm
xxx
Three months ago I switched to Road Runner voice over IP.
I'm very happy with it. I'm on the phone for hours and haven't had any problems with them as of yet. We'll see what the future brings.
Who said I was unhappy?
I never said that. The funny thing is, I am extremely happy at Medquist. I am a high producer too. So, don't act like you know anything about me. What I know about you is that you are pathetic and you are coming on here all day and night and harrassing people on this board. It is sickening. So, have you decided who you are going to be tomorrow? Or, isn't this about the time when you start posting things and then answering yourself? ROFLMAO. Can't wait. Everyone, please stay tuned for the show!
Maybe she was just really unhappy with where she was (sm)
Sometimes people just end up in situations where they don't belong and are miserable and have to make a change. I'm sure it's nothing personal against you.
another unhappy MT
I have been sitting here all night trying to find a solution to this very problem, like I have many nights for the last several months. I am considering going to nursing school and giving up MT for good. I have never wanted to do anything but transcribe, have over 20 years experience just like you, but the inhouse hospital jobs are gone, as are the days of getting paid by the gross line, this editing crap is the final straw, I can no longer recommend this profession to anyone. It's really sad that nobody values the experienced MT anymore, the ones who take pride in their work, really sad..........................my income has gone from a net of $1300.00 every 2 weeks to barely more than $300.00! My husband passed away not too long ago and I am on my own now, really scary.
Don't worry -- they are the unhappy ones...
doubt they will ever find satisfaction with their attitudes.
They should be pitied for their woeful disposition.
They are embarassing themselves.
unhappy with mq supes
I know what you mean. I don't need constant contact with my supe, but when my grandmother passed away, my supe didn't say anything about it, no sorry, condolences, or anything!
Oh lighten up, unhappy one
unhappy people
I agree. They could care less. There has to be an end game. Maybe they're getting ready to do the India thing.
I agree. If you are unhappy with your job
for whatever reason (lack of work, jerks in mgmt) leave it and find another company -- there are others. If you don't want to edit, opt out. If you don't like the new plan, quit. Life is too short to waste time worrying about what might be forthcoming on 10/1.
To unhappy MQ oldtimer
Line rates can be deceiving. I make 8.5 cpl now, made 10 cpl for MQ. I'm much better off emotionally, mentally, physically and financially with the 8.5 cpl.
So....unhappy MDI-MTs - any idea where you will
look if it comes down to having to find work somewhere else?
Does husband know how unhappy you are? SM
Men are dense. I'm not kidding. You have to beat them over the head for them to understand. I'm with the woman below who says it will be tough for single mother with two small children.
Encourage him to attend counseling with you. Some people will say it will not work, but, believe or not, most men are scared silly of being alone and will at least try to keep the marriage together. Good luck. I mean it.
some people are just so unhappy,
nm
I am unhappy about it, but those are the rules
No young lady here is happy about it. I'm tired of being called a lier. This was in place for years. My 40-year-old friend had to get one as she never had a license until now. I'm not crazy. I do not need help and I'm sick of being called a lier here. No, this was not in place when I was 16 and getting a perment to drive. As for my daughter being sexually active, she is focused on school and works from home typing phone notes for doctors along side me-- her choice. She will be starting a new job in the summer. She doesn't date and rarely goes out. So no, she has better things to do than screw around wth the opposite sex at this point in her life. Not all teenagers are bed jumpers. I'm not blind. I know some girls are, but she is not. I know her friends, they spend a lot of time together. Sex isn't an issue right now.
No, lots others unhappy here but
have more years than you and I work for lower wages but I am no longer having to provide for kids, etc. My pay now is not for every aspect of my life financially like it used to be. What I would say and have said this, if you don't make enough, if unhappy, things are not changing in this field, pay has gone lower over the years and you need to get more than 1 job to live on or move on.
not new or unhappy. having fun. wrong on all counts.
wouldn't want to be ya.
Yes, rather be lonely and happy then with a guy and unhappy
Thank you for post. I was so much happier when I had my 3 years of single life after my divorce and before I met him. My daughter and I were on our own, I had life by the horns. I didn't have much, but was so DARN happy and CONTENT. Funny how life works.
The mortgage I am looking at for lender #1 is WHEDA 5.375 interest, 30 year fixed. #2 is anywhere from 6 to 6.25 I have been told, 30 year fixed. The problem with the place is the real estate taxes are very high.
I will keep board posted. I am sure I will have my moments. 
Unhappy cable net user
I am on cable internet right now and it is always going out. I was on Verizon DSL prior to cable and if I could switch back to DSL I would, but it is not offered where I live, only cable, so I am stuck. There is not a huge difference in speed between DSL or cable. I know you can pay a little more for the faster DSL package. I don't know what your paying now, but I pay $50 a month for cable internet and I was told i could get a way faster speed on DSL for less than that per month. Personally, I prefer DSL over cable just for the fact it only went out on me once in the 1-1/2 years I was on DSL. I have been on cable 1-1/2 years and I was down just the other day for over 4 hours.  I lose cable connect every month.
lol You're no employer, just an unhappy worker trying to cause
Good funny though.
Vonage customer
No problems here. I wanted to go through Time Warner, as we already have cable and internet through them, and they display the number on your TV (very cool), but Vonage was still cheaper.
customer service
We tried for five solid weeks to get signed up with Vonage. Wasted well over six full hours over the telephone (we just have a plain old residential house, some question of a second line coming out of the house, but no other complications) with 99% ESL's who could not communicate properly with us. The savings were the carrot in front of our face, which is why we were so patient with having them try to get us set up, but because of one fiasco after another with JUST TRYING TO GET US SET UP, we decided it was not worth it. We will wait until it has been perfected. Also the 9-1-1 was a very important factor, as was Privacy Manager for us. Weigh your options. Best of luck to you.
For customer service.....
Someone filled me in that if (when) you get somebody from overseas, all you have to do is ask them to transfer the call to somebody in the states. That way you don't have to try to decipher what they are trying to say, and you get someone from the U.S. I tried this, and it worked well with no problems.
Leave. For goodness sakes, if you're unhappy
get out. Stop this juvenile whine and complain behavior.
The only thing more ridiculous than your incessant whining is the fact that you have NO IDEA yet what the new plan is. You have nothing to base it on. What? The 20% ASR reduction? That was foretold upfront...it was a pilot program and the rates would be adjusted later. Well, later is here, people. This is not a new business concept. This happens all the time. The phone company does it with new services, industries do it with new products. You have an option -- opt out of ASR and transcribe. YOU HAVE A CHOICE.
Stop trying to incite panic. It's embarassing for supposedly mature, intelligent people to be acting like this. Grow up.
Reliable Internet Service? Currently using Earthlink and very unhappy.
I've been using Earthlink as my ISP but this past year the service has gone downhill. I've been without service at least four times this year for anywhere between a few hours to a day. Plus all tech support is out of the country so you spend more time than necessary asking the tech to repeat the instructions. I'm looking at Verizon right now. Comcast is not recommended. Thanks
Time to move on if so unhappy! I've left
s
Those Customer Service Centers
You have to do what I do. Sometimes if I call and I can't understand a word the service rep is saying to me (after telling me his name is Paul), I ask them to send me back to an office in the United States. They generally don't know what to say at that point because they have no scripted answer to that type of question. It gets your point across without having to resort to nastiness (not implying that you were in any way), which I used to resort to and you have stumped them to the point where they generally will return you to the main office which is in the U.S.
Take care and good luck with the doctor.
Up-date from CC offshore customer rep.
Okay, I found a phone number on my statement for thier "Premier" card so I called that number. I asked where the rep was located and she told me Buffulo, NY and her name was Vivian. I got the answer to my question and then told her I had initially called and got hold of a center in the Phillipines but I refused to talk to them. I asked how I could go about lodging a complaint about the company offshoring. She said she could forward the complaint for me but it probably wouldn't do any good. I told her it would do some good if more people did as I was doing and also lodged complaints about offshoring. I explained that in my profession offshoring a a huge problem and that it was only a matter of time before SHE lost her job to offshoring also. I told her to include in my complaint that her bosses worked for me and if I, and others like me, refused to use their services, her boss and the company's management would be looking for new jobs. Vivian told me they have call centers all over the world and I just lucked out using the :"Premier" phone number because I do not have a "Premier" card. She said in the future if I want to get a rep in the US, I will probably have to hang-up and call back, several times maybe, until I got hold of a US rep. (Yeah, right, I am calling the Premier number first thing). But, at least I know what it might take to get a US rep.
I realise even the offshore people are just looking to make a living but what about all the US citizens trying to make a living, only to see their jobs go offshore? And I agree that it is "managament" that is responsible for this, but until we stand up for ourselve, no one else will. Management works for us!! Just like the managment of the MTSOs and even the Nationals have no job without us. It it too easy to say, "Well, just this one time, I will use the foreign call center, One time won't make a difference." But it is that one time, added to your one time and added to her one time, added to my one time and on and on, that WILL make a difference. It is too easy to sit back and wait for someone else to solve the problem. That attitude will get us nowhere but out of work or working for slave wages
I realise even the offshore people are just looking to make a living but what about
Love it, I am a loyal customer
I have had it for over four years with no trouble. They have a 24 hour call-in center. You can also adjust your bandwidth settings on your Vonage account page, which was probably what was giving you internet problems. I have never experienced this. It was probably your equipment or your settings that you should have adjusted.
The only downside is when your cable or DSL is out, so is your phone. This only happens every now and then. Like once every few months. I kept a land line phone for backup in the past for an extra $20 a month, but I no longer needed it so I disconnected it.
You get all features, voicemail, 3-way calling, call-waiting with caller ID. I can't even think of them there are so many. In my opinion, Vonage is the way to go. I guess everyone has their own opinion of the company though.
That's fine, will give them another of their customer
service numbers when they figure this out. At least it has been a quiet day today!
They start calling at 7 a.m. and don't stop calling until sometimes after 11 p.m.
The bill is not late. As a matter of fact, I checked our account status and the payment was there as of noon today. It's actually due on October 23.
It is simply harrassment. They want us to pay check by phone and we refuse. No way in H@!! am I going to give them our banking information.
BOS is just a style guide... do what the customer wants! sm
If my client does not have a preference I go by BOS. If they do state a preference I do what they want. If I feel the *BOS* way is better for proper interpretation of the report, I will advise that, but otherwise what they say is golden. 
I May Get a Radiology Customer and Need Advice
Can anyone advise me on radiology transcription. I've never done it. (I have a small MT service and would try to find someone to do this work)... I'm looking for advice on:
-- Pricing, I understand you usually charge by the page and not the line.
-- Is it advisable to pursue this, since I have never done it. I hear Radiology is "a different animal" - Good/Bad idea as owner of a small service to pursue this?
Thank you,
Dave
they will not provide you with customer support.
I had problems tyring to defend that I should have customer support if I did such a thing. They will help you load XP but they will not give you any customer support afterwards, I never loaded with XP but after telling them the sales person gave me the wrong info (I wanted to make sure I could still use this computer if a company was still with windows XP and the sales person said no problem) This was last summer. After fighting tooth and nail they credited my account. Tell them you want it for a business so that way you get someone who knows what they are talking about, hopefully.
Have to talk to Customer Service. There are only one or two
models available with XP. I got one about a year ago. Saw a post recently that someone had just got one with XP through them, an Inspiron I think, and that they had a few left at that time.
I am a Comcast customer (HSI/cable TV) and wonder if I
should go with Comcast for long distance calling. Or, is there a better plan? Vonage perhaps? I have AT&T right now, maybe they have a package that includes free long distance calling.
Signed, Just got a new Job
Dedication to customer service? Are they SERIOUS?
x
Here is customer service email
Shame on them for not letting you know would cost $10!!!!!
click the link and send Paypal an email with your question
Maybe call customer support? HA! sm
But if your warranty has run out, they'll charge $20 or more, and as often as not they probably don't know what they're talking about. At least that's been my experience.
Have you installed ANY new software into your laptap lately, such as a new virus protector. They can do really treacherous things to your computer software. If you have, maybe try uninstallling it and see if that helps.
Once I put in a new antivirus and it locked up by browser--years ago, but that's what came to mind.
Just talked to offshore customer service
I just got off the phone to my CC company. The sales rep that answered had no accent but on a hunch I asked where she was located and after much hesitation, she replied she was in the Phillipines. I told her I wanted to speak to a rep. in the US. She put me on hold and a few seconds later returned, asking me why. I told her I was totally against offshoring. Once again I was put on hold and after a long wait, her supervisor got on the line. This was a male with no accent so to be sure I asked him where he was located and again, the answer was the Phillipines. I told him I wanted to speak to a US rep. He asked why and I told him I was against offshoring. He said it was not possible to tranfer me to a US rep. I explained that I had made this same requist before and had been transferred but he said it was not possible this time. I told him I will email the company and try to get a US phone number that way. I will let you all know what happens. I am so angry I could spit.
irrelevant what MTSO charges the customer...
as long as you feel the price they pay you is sufficient for you. nuff said.
working as a customer service rep from home....sm
taking phone calls like orders for things, etc., showed very pregnant woman with little kids with phone headset working on computer . Raved about flexibility, own hours, fit her schedule, blah, blah.... Had to be able to work alone, etc., all the work ethics we have to have, and good typist. Full time, they said pays VERY well, with emphasis on the "very." I think this woman was making 12-15 an hour, can't remember exactly. Said there were about 10,000 women doing it and it is the up and coming thing. Check out the GMA website... I think it was "Women at Work"...... something like that.
purchasing computers with customer service in US?
okay.here it goes. I thought it might be worth asking if anyone know of any companies that sell computers where you don't have to go through customer service outside of the US? TIA.
Call Nicole at customer service...
This is THE best company I have ever dealt with. I downloaded the trial and in a day or two received a very nice personable email from Nicole wanting to know how I liked the Gearplayer. Then my trial ran out before I really got to try it because we had to go out of town so they let me try it an additional 5 days. On my fifth day I had just started working and was so behind because I took my mom for a test. It was last Thursday actually. I placed my order over the phone and was going to have to wait until Monday for the software to come in. Nicole gave me a third extension so I would not lose money and the software arrived the very next day!
I do want to add that when trying the 3rd trial I had the same problem you are having and I called their tech depatment. Mike had me back on within minutes without putting me on hold even one time!
The customer care is unmatched and the product itself has the best sound quality and the settings are so easy to use. I can't recommend them enough. Good luck!
Their customer service is pretty good when you have
s
Sounds like exactly how I feel. MQ has a tremendous amount of unhappy people and could care less.
:
$32K/part time 6 months/full time 6 months
I have kept my child home with me half the year, but when pre-K started I began working full time. Helps to only have a main account and one backup account for the 2nd year now, so my abbreviation program rocks and rolls when I focus.
That's because Dell's customer service is outsourced to India. sm
The guy probably answered yes, yes, yes to all your quesions and didn't understand a single word.
I wish customer service departments would stop hiring
these people who have this terrible nasal twang of those wannabe CSI Miami blonde bimbos (the so-callled bullet expert). You cannot understand a word they say, everything is nasal and words run together. If doctors ever pick up this habit we are sunk.
Does anyone have a contact # for Medword? They have awful customer service!
After contacting HomeEx I ordered the Absolute Experience tapes through them. I wrote under additional instruction to tell the delivery person "Do Not Knock!"
Today the postman bangs on my door and needs a signature confirmation. If he had those instructions he would have delivered it to the apartment office. If I had been working, I could have lost my job for the backroud noise!
I ordered a 3 CD set and in the enevelope there is only 1 CD and transcripts that do not match it.
The outside cover says Package 1 of 2. Why wouldn't they send 3 CDs and the transcripts in the same package? From the ad it is a "set" of 3 CDs. I go to the website to contact them and I need an invoice # to email them about a shipment! There is no original invoice or copy or anything in my package! I called the # on my package but it's HomeEx not Medword.
Does anyone have a contact #?
that's how I did it, that's why I switched to
employee status (one of the reasons)
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