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And furthermore, you can see this hits a sore spot, this giving people backup accounts and then

Posted By: MT on 2009-08-13
In Reply to: I cannot see why anyone particularly IC would sit and wait on work. That is almost - MT

you run out of them is also ridiculous. There you sit making less and less money and trying to learn multiple dictators and then guess what, that dries up.  Once you know that is what a company is doing, then you go to your alternate plans and never look back.  Sooner or later when MTs either decide no more or they get multiple jobs and they have to keep hiring and hiring which impacts their quality I am sure it will settle down.  At least, I would hope so although it doesnt seem to be right now.  Could be because of sending work offshore not sure.  All multiple backup accounts do is make it harder to make money and you have more problems with QA and your own quality because you just keep popping in and out of all these accounts that you really dont get to know that well.  Knowing an account well is the best way to go for quality and line count for sure, NOT multiple accounts.  All that does is help the MTSO keep the work caught up to the exact MINUTE. 


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No sore spot at all. I simply do my job,
get my lines and hours in without much trouble and don't fret about who's getting the gravy work. I get along with my lead and supervisors well. I can do any report that comes my way, even the ESLs that others continuously skip over or suddenly lose their connection when they see the name or number. Simply do the job I was hired for, collect a nice paycheck and when my day is done I don't think about it again until the next day.  
The other thing is that I know India is a sore spot.

that really can get ahead with Focus.  I also feel that not all nationals (hence their name) and MTSOs are really going to reveal they offshore.  I feel that if a company offshores and is honest about it that it says a lot for that company.  Honesty is a good policy. 


I also feel that since Focus is a large company, you may not run out of work and you may advance in the company as I said.  You could always give it a fair shake and if it doesn't work out, then move on.  You can only live and learn, and you never fail until you stop trying.  This is just my thoughts on your situation.  I definitely would not worry because all money is green and it spends.


Suggest you find a 2nd company for backup. The backup accounts
are dried up, too, and you can ask for work daily and still never get any.  Once u get stuck on an account you are there til u die unless u happen to be management's favorite.  u never hear about any new accounts opening up, new platforms,  Be prepared to read the intermet message boards to find out what is going on, that is how I found out they had Beyond Txt and ExText, or had any work available, (supposedly) since they keep advertising for help, but I still do not have enough work to keep busy.   Liz wrote this big long message on here a few weeks ago, but nothing changed, nothing happened.  It is same as always, hot air to try to calm people down.  the
Hits just mean people looking. I always look,
s
There are so many hits on the job board for jobs that I wonder if people are qualified that respond
or just send in a resume if they are not.  Would be interesting to hear from some of these companies what type of response they are getting. 
Just ask for backup accounts. nm
nm
Thanks. I have noticed some hits on the job board have over 1000 hits and I am thinking oh my!
:
They have lots of accounts. Ask for a backup. nm
s
6 accounts with them, no backup, no time.
x
They have offered backup accounts.
If you want one, just ask. I get 3 different hospitals each day, but that's still all 1 account, but the one time we were out of work for more than a few hours, they sent out an e-mail offering a back-up account. E-mail and ask them if you want one. They have always worked with me and you won't hear me bad-mouthing them. Then again, my situation is different. I'd take any time off I can get.
What is the normal number of backup accounts
I have just been placed on my 5th backup account in the last month and a half.  I just know I am going to mess something up, trying to keep all of these straight.  When do you say enough is enough?  Is it even acceptable to say enough is enough?
New accounts - I doubt if we will ever run out of work again in our lives!!! Yes can have a backup
nm
Always ran out of work despite giving you lots of accounts. nm
nm
You know, I understand about this backup business. I actually have started to refuse backup
accounts because I fully well realize that after you learn it which could take a decent amount of time depending on how difficult the account is that it will also disappear so I have made it a point to usually refuse secondary accounts and for sure beyond that.  I have just started to get a secondary JOB instead of secondary accounts because the name of the game is they are using you to run that account out and then on to the next one.  I dont play the game anymore.  If they dont like it, tough.  Let them find someone else.  Eventually MTs will just stop wanting to work there and they will get less and less qualified MTs as people move on.
I'm not quite sure why people keep giving companies who don't pay bennies the nod. sm
I guess it's all relative.  A lot of MTs, because of health problems, cannot get benefits on their own.   There are enough good companies out there, who pay as much as futurenet, who DO pay benefits, thank God.  AND they have direct deposit as well, which is pretty important to some people.  Gosh, even the smallest services have direct deposit.  Not understandable in a company anymore that they don't provide it.  Glad you are happy, but there are better deals out there.
You say giving work to poor people in America is a
zz
Glad you are encouraged - I have a sore throat from talking
It worked for about a month and now right back to nothing at night. Do you have any throat spray for me?
Just people with a few accounts, sm
and some subcontractors.  Very small time.  Most actual companies have their own platforms these days.
My STM said no new people were on any of our accounts, but regardless of (sm)
what account they are on it someone who was typing those lines will be moving to another account and when that account runs low the people on that account will move to another account, and so on and so on.

I like the company, the benefits and the fact they don't outsource. I will stick it out and hope for the best.

We had a lot of work the first of this week, I don't know what happened. Maybe some people are already searching out other jobs.

Right now I am glad it is summer time and when I do have to flex my schedule I consider it an opportunity to spend a little unexpected time out in my garden.

Have a pleasant evening everyone.
My STM said no new people were on any of our accounts, but regardless of (sm)
what account they are on it someone who was typing those lines will be moving to another account and when that account runs low the people on that account will move to another account, and so on and so on.

I like the company, the benefits and the fact they don't outsource. I will stick it out and hope for the best.

We had a lot of work the first of this week, I don't know what happened. Maybe some people are already searching out other jobs.

Right now I am glad it is summer time and when I do have to flex my schedule I consider it an opportunity to spend a little unexpected time out in my garden.

Have a pleasant evening everyone.
I wasn't saying that we do not have enough people on the accounts. I was saying that we do not r

out of work and it is always busy.  Lee is the owner but the managers "run the show".  She is sales not HR.   She took over calls for a few days when Karen and Keystrokes parted ways.  Becky is the one to talk to at the office.  Lee is out of town on sales calls and client visits too much to handle that.  You should call the office at 630-739-5520.  Perhaps you misunderstood that you were hired?  She hired a transcriptionist that I used to work with and she has been working for a month now, starting two days after she was hired. 


Becky is wonderful and can help anyone who needs help.  Did you ever leave a message with the office or did you call Lee at her direct line? 


I am not involved in this end but am friends with a manager (worked with her for 5 years at a hospital) and know that HR is not Lee's strong point - it is a full time job and she already works 12 hour days.


Great people, IC only, low pay, easy accounts, sm

direct deposit, paid weekly, always on time.


Hope this helps.  Good luck!


KS people who work on accounts with lag time (sm)
I have been having the phone line go dead and sometimes I can call right back and get my report and sometimes I lose it.  I have had my cable people out here several days in a row, and they can find nothing wrong.  I was wondering if this happens to others - and maybe it is a problem with the hospital line we use - not actually the line in my home.  I appreciate any input.  (I am new on this account so do not have enough history to know.) 
They keep losing accounts and letting people go. nm
nm
Hmm, guess they have openings for certain people on certain accounts...nm
xxx
Biggest problem with MQ is they put too many people on the accounts and guess what. You either have
nothing or keep going into multiple accounts which presents its fair share of problems plus big time QA problems and quality problems and MQ wonders why they lose accounts. They STILL dont understand it is better for everyone including the client for the MTs to be familiar with the account. They just dont get it and I guess never will.
Nice people but low work, and yes I have multiple accounts!! nm
nm
Good accounts, great people, plenty of work. sm

I'm past that "honeymoon" stage of the first few months that another poster mentioned.  I still find them to be the best for me.  Never run out of work, always there for questions, including timely responses, great people (QA and otherwise). 


I'd highly suggest contacting either your supervisor or Jane (as she offered) about lack of work.  As you should see on the daily reports, there is plenty of work out there. 


Good luck & I hope it works out for you. 


I wonder what the quality of the work is like adding all those people to accounts. I agree. They
will lose accounts this way and MTs will move on. No one is going to sit around and make no money and then have QA breathing down your neck when you are thrown into all these accounts. So no one listens in New York. What is the problem with them.
DSG - Rude people, ran out of work, shuffled around on multiple accounts!
nm
Yeah, both.. Really rough accounts but exceptionally nice people.
It's a shame but some of the accounts were really high ESL. I did like the people though and would have stayed if the accounts were different.
Great people, difficult details on accounts to remember...nm
x
How do people cherry pick on accounts? You mean like supervisors assigning jobs?
I did not know you could do that, but is that what you mean? I need to know because I will not work for that.
MOST of TransTech's accounts are obtained through Dictaphone/Nuance -- not by any TT mgmt people

out seeking work for all the MT's that they have recently hired on.  That is not a good thing when Dictaphone has control of how much work TT gets, when we can have some work from them, etc.  They have other MTSO's who want work for their MT's, too, so Dictaphone/Nuance has to share with all MTSO's who have contracted with them to use their equipment; thus, doling out jobs as Dictaphone/Nuance sees fit for their good.


HITS platform.... sm
Didn't you get a HITS manual with your computer?  You should have.  It's a very user friendly program, "if" you get to use it.  I was trained on HITS and then ended up working on two accounts that didn't use it.  I was there a month and all I did was train, train and train.  Not for me.  I'm not saying that happens to everyone.  I'm pretty sure most of their accounts use HITS.
No, but they had 342 hits on their ad, so I'd expect
they took the weekend off and won't contact anyone until later this week.
I am and have been on the HITS platform......sm
since I was hired by Healthscribe.  I love the HITS platform, and I am being told that Cornerstone is going to be a combination of both HITS/TWS, but as my TL puts on, on steroids.  She seems to think it is going to be a great thing.  I hope it is as good as she says, because I am really quite comfortable working in HITS.
I tell ya, when it all hits you the fall sm
is going to be much harder! I only hope folks won't be as unfeeling to you as you have been.

Folks do what they have to do to stretch a dollar my dear. It just hasn't hit you yet but it could and it a much bigger way.
I know personally that when DD hits the bank, I can take it out right then and thus withdrawals can
It does not take 3-5 days. That just is not so.

As far as it being the MT's fault, it is the MT's fault only for relying on their DD to be there! Sorry, but when DD is supposed to be in there, it is supposed to be in there. I have two bank accounts, one is for bills only and that is the one where the DD hits. If my DD were late, I would incur charges. Luckily I work for a company that pays on time and you can always rely on them to have that money in the bank on time.

Unfortunately, some of you work for the MTSO who apparently cannot do that and apparently there are more than one of them.

They should offer to pay your late charges due to their lack of responsibility. However, when the MT has had this happen once, I would hope they would learn their lesson than to rely on doing it again because apparently the MTSOs that do this have no conscience.
I think it's when a post keeps getting hits after it's already reached a certain # of viewings
s
Have to agree. Tax time hits companies, too.
x
EHR Deinstallation Trend Hits Phoenix

Publish Date: 7/30/09 - By Allison Tsai


Source: Medical Economics


Though the Phoenix area has seen a high adoption rate for electronic health records, it also is the first region to experience a “deinstallation” trend, according to a HealthLeaders-InterStudy report.


The trend to cancel EHR contracts, especially prevalent among smaller physician groups, is a result of training, functionality or affordability issues, and highlights the need for an affordable solution, according to the Phoenix Market Overview report.


The rapid adoption of EHR technology in Arizona stems from a 2005 executive order by then-Gov. Janet Napolitano, requiring that all healthcare providers install an EHR by 2010. The top hospital systems in the area, Banner Health and Catholic Healthcare West, along with several others, have installed EHRs, but are struggling with the same financial constraints as the small physician groups. EHRs require a significant financial investment in addition to expensive upgrades, according to the report. 


Long-term benefits of the technology include reduced transcription costs, lower chart and file storage expenses and the potential for reduced premiums on malpractice insurance, but in areas like Miami, where the recession is threatening the profitability of hospitals, EHR installation has been slow due to lack of funding for such projects.


Chris Clancy, a market analyst with HealthLeaders-InterStudy, says Phoenix may be the first area to experience the deinstallation trend due to its aggressive adoption of the technology, but will likely not be the last. In addition, physician shortages in Phoenix make it difficult for doctors and staff to carve out time for EHR training, Clancy says.


Ex-Spheris MT, HITS is a windows-based application...

you will type in.  It is very, very user friendly.  Frankly, it is the only aspect I miss about working for Healthscribe/Spheris.  Good luck!!


good, let them do all the India work, and take all the hits for law suits...
I wish they would monopolize the India market and totally stick with that...

I also posted an article about this a few weeks back, even with pictures of the offices in India (lot nicer than here).

hope they put all their money into it and then when technology takes all our jobs, they will have nothing.

Medquist, hate it or not, has invested rather in the technology, thereby will be the leaders in that. if I worked there I would train and learn everything I could about working with that technology because that eventually, in my opinion, will drive even Indian MTs into unemployment.
With over 5 million hits per month to this site, it is quite cumbersome to just pick out the bad
posts, so the entire thread goes. Besides that, generally there are a LOT of posts within a thread that are inappropriate.  Please don't think for a moment that I'm only referring to OSI.  I am referring to ANY company.  I am only asking that posters back up what they are saying with FACTS not innuendo.
Easy to spot
     lol  :)
I got hired right off the spot
They e-mailed me my paperwork and I got started right away.
NM up there. She needs a new spot as her current job
s
Yours was one of the most eloquent, spot-on, and
to-the-point posts I've ever read on MT Stars. Every sentence, every typed character --- DEAD-ON ACCURATE!

I think every MT supervisor, hospital CEO, current MT, new MT, wannabe MT, nurse, doctor, patient, and elected official should read these words and take them to heart.

I think your talent with the written word is wasted in this profession.
I only meant that we do not run out. I am taking someone's spot while sm

they are on vacation.  I know that someone will take care of mine when I leave in 3 weeks for vacation.  It is called teamwork.  We are not overstaffed on our accounts; it is a good workflow.


I also know that they are not hiring right now as we are fully staffed, and I know this was posted here a few weeks ago.  There are a few new accounts coming and I am sure that they will hire then but not overstaff. 


I was on that end before and NO THANK YOU.  I hated scheduling and coverage issues and waiting for clients to pay.  I just transcribe and get paid well to do a good job. 


I quit "Johnny-on-the-spot" nm

nm