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KS people who work on accounts with lag time (sm)

Posted By: mt on 2008-02-23
In Reply to:

I have been having the phone line go dead and sometimes I can call right back and get my report and sometimes I lose it.  I have had my cable people out here several days in a row, and they can find nothing wrong.  I was wondering if this happens to others - and maybe it is a problem with the hospital line we use - not actually the line in my home.  I appreciate any input.  (I am new on this account so do not have enough history to know.) 


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Nice people but low work, and yes I have multiple accounts!! nm
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Good accounts, great people, plenty of work. sm

I'm past that "honeymoon" stage of the first few months that another poster mentioned.  I still find them to be the best for me.  Never run out of work, always there for questions, including timely responses, great people (QA and otherwise). 


I'd highly suggest contacting either your supervisor or Jane (as she offered) about lack of work.  As you should see on the daily reports, there is plenty of work out there. 


Good luck & I hope it works out for you. 


I wonder what the quality of the work is like adding all those people to accounts. I agree. They
will lose accounts this way and MTs will move on. No one is going to sit around and make no money and then have QA breathing down your neck when you are thrown into all these accounts. So no one listens in New York. What is the problem with them.
DSG - Rude people, ran out of work, shuffled around on multiple accounts!
nm
I have 4 accounts, doing all work types, and I usually have enough work but this is the slow time of
year so we are scrambling a little for lines.  Easy platform, paychecks DD, always on time. 
The company I work for does it, to keep all accounts in TAT, can be frustrating but most of the time
am just happy to have work.  I am not sure, but I think I work for the same company as the previous poster, and I'm going to stick it out because it does seem to be getting better lately as I think the accounts are better covered now.  If I were you, I would ask what the deal is, who knows, they might give you a straight answer or change your accounts if they find out you are unhappy, you don't know until you give it a try.
Decent company, good people, pay on time, work low sometimes. nm
x
Great bunch of people to work with, pay on time, my only problem is that QA is paid by line instead
of by the hour and you must listen to all reports 100% instead of just jumping and filling in the QA markers.
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
DVHP gives vacation time to part-time people. nm
x
Just people with a few accounts, sm
and some subcontractors.  Very small time.  Most actual companies have their own platforms these days.
My STM said no new people were on any of our accounts, but regardless of (sm)
what account they are on it someone who was typing those lines will be moving to another account and when that account runs low the people on that account will move to another account, and so on and so on.

I like the company, the benefits and the fact they don't outsource. I will stick it out and hope for the best.

We had a lot of work the first of this week, I don't know what happened. Maybe some people are already searching out other jobs.

Right now I am glad it is summer time and when I do have to flex my schedule I consider it an opportunity to spend a little unexpected time out in my garden.

Have a pleasant evening everyone.
My STM said no new people were on any of our accounts, but regardless of (sm)
what account they are on it someone who was typing those lines will be moving to another account and when that account runs low the people on that account will move to another account, and so on and so on.

I like the company, the benefits and the fact they don't outsource. I will stick it out and hope for the best.

We had a lot of work the first of this week, I don't know what happened. Maybe some people are already searching out other jobs.

Right now I am glad it is summer time and when I do have to flex my schedule I consider it an opportunity to spend a little unexpected time out in my garden.

Have a pleasant evening everyone.
I wasn't saying that we do not have enough people on the accounts. I was saying that we do not r

out of work and it is always busy.  Lee is the owner but the managers "run the show".  She is sales not HR.   She took over calls for a few days when Karen and Keystrokes parted ways.  Becky is the one to talk to at the office.  Lee is out of town on sales calls and client visits too much to handle that.  You should call the office at 630-739-5520.  Perhaps you misunderstood that you were hired?  She hired a transcriptionist that I used to work with and she has been working for a month now, starting two days after she was hired. 


Becky is wonderful and can help anyone who needs help.  Did you ever leave a message with the office or did you call Lee at her direct line? 


I am not involved in this end but am friends with a manager (worked with her for 5 years at a hospital) and know that HR is not Lee's strong point - it is a full time job and she already works 12 hour days.


Great people, IC only, low pay, easy accounts, sm

direct deposit, paid weekly, always on time.


Hope this helps.  Good luck!


They keep losing accounts and letting people go. nm
nm
Hmm, guess they have openings for certain people on certain accounts...nm
xxx
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
Who said people who work for KS aren't happy for people who work for (sm)
other companies?  I'm happy for people who are happy with their jobs, no matter what company they work for. 
Biggest problem with MQ is they put too many people on the accounts and guess what. You either have
nothing or keep going into multiple accounts which presents its fair share of problems plus big time QA problems and quality problems and MQ wonders why they lose accounts. They STILL dont understand it is better for everyone including the client for the MTs to be familiar with the account. They just dont get it and I guess never will.
Yeah, both.. Really rough accounts but exceptionally nice people.
It's a shame but some of the accounts were really high ESL. I did like the people though and would have stayed if the accounts were different.
Great people, difficult details on accounts to remember...nm
x
Thank you! I'm looking for part-time work to supplement my no-work full-time job.

How do people cherry pick on accounts? You mean like supervisors assigning jobs?
I did not know you could do that, but is that what you mean? I need to know because I will not work for that.
MOST of TransTech's accounts are obtained through Dictaphone/Nuance -- not by any TT mgmt people

out seeking work for all the MT's that they have recently hired on.  That is not a good thing when Dictaphone has control of how much work TT gets, when we can have some work from them, etc.  They have other MTSO's who want work for their MT's, too, so Dictaphone/Nuance has to share with all MTSO's who have contracted with them to use their equipment; thus, doling out jobs as Dictaphone/Nuance sees fit for their good.


And furthermore, you can see this hits a sore spot, this giving people backup accounts and then
you run out of them is also ridiculous. There you sit making less and less money and trying to learn multiple dictators and then guess what, that dries up.  Once you know that is what a company is doing, then you go to your alternate plans and never look back.  Sooner or later when MTs either decide no more or they get multiple jobs and they have to keep hiring and hiring which impacts their quality I am sure it will settle down.  At least, I would hope so although it doesnt seem to be right now.  Could be because of sending work offshore not sure.  All multiple backup accounts do is make it harder to make money and you have more problems with QA and your own quality because you just keep popping in and out of all these accounts that you really dont get to know that well.  Knowing an account well is the best way to go for quality and line count for sure, NOT multiple accounts.  All that does is help the MTSO keep the work caught up to the exact MINUTE. 
6 accounts with them, no backup, no time.
x
Precyse accounts have the worst ESL of all time
I could not believe how horrible the accounts there. Absolutely unbelievable.
I know that at one time a lot of people from MQ

They were raving about how good JLG was at the time.  Don't know about now.  There are a lot of posts on JLG if you will just do a search.


It's usually pretty slow this time of the year and TT is no different. The new accounts
they are hiring for will be starting next month and from what I understand they will need to hire more than 120 MTs between now and the end of the year for the four new hospitals, so I am not too worried about it.
OSI managers are too lazy to keep their own accounts in turn around time
but if my a## were on the line my accounts would stay in Turn Around Time one way or another. Delegating work doesn't mean letting your turn around time go, patients are the ones who suffer the most.
Pay on time? Flexible schedule? Decent accounts?

I think it is all nearly full-time people now..they may have (sm)
a few people working part-time but I'm not sure. 
In this day and time people are taking
pay cuts to keep their jobs, don't think now is the time to be asking for a raise. We are on a tier system, so there is no way we can get a raise. Other companies where I have worked have always had a cap and once you reached that there were no raises.
As a whole.. nice people to work for, decent benefits but the get off/on the system, work/no work,
is maddening. I couldnt pay my bills or even work the schedule I was assigned. They would ask us not to work until work built up in the evenings and I specifically wanted to work days as I have kids etc. It just didnt work out for me but to each his own. It just seems there has to be a better balance in this business that what is happening.
Pay always on time, platform is easy, they've always been nice to me, do have several accounts to
avoid running out of work.  I do MT and QA.
For people at MDI-MD that say they are out of work, I see they are hiring now. Are people still
running out of work or did they get more accounts.  I am interested in this company.
That is just silly. People discuss pay all the time.
x
time to form union, people
nm
People post that info all the time.
x
The reason PT people have a hard time/
is because the majority of PTers are very cavalier about schedules.  They log on or log off at will, despite the fact they agreed to work specific days and hours.  I'm sure you are very reliable, but even the company I work for will not hire PT anymore because they are either undependable or they work a month or two and quit.  That's a lot of energy the company has to put in for no payoff.
I'm lookin for part-time work (about 3-4 hrs daily) after 13 years of full-time, anyone know of a
company that is hiring flexible part-time?  I'm starting a career in real estate but don't want to totally quit transcription, but I think most places require 25 hours a week and I cant work weekends, as real estate sales are the biggest on the weekend with open houses and people off work to shows homes to.  If you know of a place I'd sure appreciate the info.  Thanks!
Yes, pay on time. We give a 2-week schedule. Accounts pretty good

i work 3 part-time jobs now. it can be confusing if you are learning both at the same time, but sm
other than that not a problem for me. best to get one down before starting to other or you might become overwhelmed.
I hear people talk union all the time, but no one ever

does anything about it.  Personally I would never join one anyway so I don't care.  I am not a single mom, but for one year my DH took off work to go to school and I was the sole support of our family.  I paid all the bills, including insurance, though mine was not $700/mo.  We didn't have $$ for lots of extras, but all of our normal bills were paid and our house payment was $895/mo. 


I only worked about 6 hours/day at that time, though sometimes worked less and sometimes more.  


Just because one person can't do 2500 lines/day or be self-supporting, doesn't mean that some of us can't.   I make good money and could make more if I wanted to work more, but I don't.  


No one is forcing you to be an MT.  If you are unhappy with the pay, etc. find something else.   Companies, MT or not, have to look out for their bottom line.   MT companies are now in competition with Indian companies, or US fronts for Indian companies, who will undercut any line rate to the customer, so in order for MT companies to keep accounts they have to maintain rates.   I know of one local company who went out of business because while he had not raised his rates in about 8 years, he just could not compete with other offshore companies.


 


but it is a free country. People ask questions all the time that
are best answered by a representative of the company in question. 
I only worked there briefly, but great people, and pay always on time. sm

They do have a thing where you have to get a paper check for the first 90 days, then you can have direct deposit.   The account that I was on used ExText.


Hope this helps.  Good luck. 


Checks on time, 10 cents/line IC, nice people.

 .


Give it some time. I think some people aren't working today and the ice
s
Lots of people are happy with them, but you DO have to "clock out" every time you leave your
s
I have found this time of year to be extremely busy. People
are scheduling elective procedures while they have a long weekend off and don't have to worry about missing work, plus docs do their best to get  everyone home for Thanksgiving and I have DS galore.  I do think around Christmas it slows down, but I also think there are lots of MTs taking time off during this time frame so you would think the work would balance out - less work, but less MTs, so still a fair amount of work.

It has been slow for me since at least August, so it isn't just the holidays.