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Serving Over 20,000 US Medical Transcriptionists

Do you work for Focus?

Posted By: nm on 2008-10-31
In Reply to: GREAT POST!! MY REQUEST.. - Alice

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Focus, focus, focus on your work. It's amazing what you can do! nm
I currently work at Focus...which
platform are you working on?  I work on Dictaphone.  If you are using Dictaphone I can probably help, but if you are using one of the other platforms I don't know.  You can contact your supervisor though.  I have found mine to be very helpful and pleasant.  :-)
Does anyone work for Focus doing VR?

Anyone who works for Focus doing VR, can you tell me how is your production going?  How many lines an hour are you able to produce?  Thanks

I work at Focus
I work at Focus - I've been there 7 months and was a new grad when hired so I'm just now starting to make money. I had to beg for a secondary account when my primary was slow but they did give me one so now I'm getting enough work. Everyone has been pretty nice to me and I love the editing too!
I work for Focus
I work for Focus and have posted many times about them.  They treat me very respectfully and are always grateful for any lines or schedule I do, as the work is usually always available 24/7, but it depends on what account they put you on.  I am a contractor, so I have a lot of freedom.   They have direct deposit and pay is always on time.  They use templates for some dictators, so you can get free lines.  The only problem for me is that they have a lot of ESL docs and it is sometimes difficult and will slow you down.  The work on my accounts is mostly VR, which is okay for me because I am not a super fast typist.  I owe a lot to Focus because they started with me as a Newbie out of school and gave me a chance.  As  a contractor, try to learn as many accounts with them as you can handle, just in case work ever runs low on your primary account.  I hope this info helps.
Do you work for Focus?

You must not work for Focus or
Their quality stinks!
I work for Focus
I work for Focus and have for the past 2 years. They have actually gotten new accounts lately and that is the reason for all the ads, probably.

Also, we were paid extra for working on Memorial Day, which is a positive start.

Other than the usual slow-down around holidays, I have had enough work at least 95% of the time.

They seem to be getting a little stricter lately about working your full 8 hour shift, but I would not wait around for work and would only check in once every couple of hours in that situation. Used to be more flexible about making up hours later on. Now it is more on their side - the MT is supposed to be flexible if there is no work, but the company won't be flexible if there is work and you want to maybe leave early one day. Although I have to say I have only just begun with this new stricter policy and believe there is leeway to be worked out with your TL.

Well, just don't go to work for Focus. They don't treat
their staff very well, they are all Indian including your leads, and there is at least one guy there who is very male chauvenistic. 

I just wanted to add that I find plenty of work if I work between 5pm and 11pm, eastern time.  If I want to work during the daytime, say between 8am and 5pm, the queues are often empty (3 of them).  There was one time that I logged in at 4am, and I found the queues all empty at that time as well.

Good luck.


Anyone work for Focus Infomatics?

Good afternoon all you hardworking finger flyers!

Does anyone have any information, good or bad, about Focus Infomatics?  With what's all going on in transcription and the flurry of mergers, etc., it's hard to know what anyone's name is anymore! 

Thanks for passing anything on you might be aware of, you know the usual, pay on time, SR, QA, upper management, etc.

They do not send work to Focus...sm
or get work from Focus. Please get your facts straight before making up stuff on these boards. If you think you can prove otherwise send me your information.
Anyone work for Focus Infomatics
What is the pay range for MTs and editors? The pros and cons.  Any info would be appreciated.
Does Focus have a consistent work?
I've been hearing good things about Focus and just took their online test. Is it true they have sufficient work to keep you busy and will give you one or two accounts and not a jumble of different accounts?
How long ago did you work for Focus?
Why would a company keep wasting their time posting ads if their intention is not to hire the people who apply?

I work there now and have every other MT who works on the account that I work on - listed on my IM. There is not a single Indian name.

I have an American team lead and they will soon replace any remaining Indian TLs with American TLs.

Obviously, a lot has changed since you worked there.
Focus Infomatics...low work load

I have been working for Focus Infomatics since January....just trying to build up my experience.  Hard to make money at this at 8 cpl and often no work load whatsoever.  Anyone know anything about them? 

I work for Focus part-time
I have worked for Focus for the last nine months. I am part time by choice.  I have always been able to work out any problems that I have had with them. I told them from the beginning that I had heard negative things about their QA and how things were managed.  I was told to let them know if I had problems. I have and they have always taken care of them professionally.  I have always received my pay on time. If you wish to email me, I can tell you the names of that I have dealt with and maybe you can get in touch with them.
I work at Focus and still have an Indian manager
Focus infomatics... Good company to work for?

I am considering accepting a position with Focus infomatics.  Does anyone have information on this company? Their website is pretty impressive.  Any comments would very much be appreciated. Thanks.

Focus Infomatics uses Indians to edit Americans' work
They do make mistakes. But if you point it out to them, at least they are willing to learn, they don't get all huffy like Americans do, and the Americans should have better grammar, etc. in the first place!
Focus offshores 80% of their work to India. And I heard they are headed
Focus. sm
I worked for Focus doing editing and was not happy with the company. I applied for a transcription postion and was hired on the spot for an editing position.  Little did I know that I was editing work from India, which did not sit well with me.  I was using the Netcare platform and hated it.  I could not work for this company knowing that they were sending their work overseas and taking away our US jobs - but I had many good laughs while editing of what was actually dicated from the doctors and what was transcribed by the people in India. 

No, I did not until I was hired. I live in Mass and their offices are also in Mass. I applied through an ad in the local paper.  When I met with them at their offices, I was told I would be transcribing for a local hospital account and also doing some editing, which was not the case when all was said and done.  I never did do any transcribing and lasted only a short time doing editing.  I agree that the line counts differ from your own and is something to be careful with when working for this company. 

I have worked in transcription for 8 years at local offices and just have started working with Focus.  I have trouble not having jobs available during the hours that I agreed to work.  I was given the impression I was taking an editing position but so far have only done transcription. Please give me names of good companies to work for.
If you visit their website, it says they are based in Mass with offices all over the US. I could not find anything about India anywhere on their website. They may be Indian, but I was hard pressed to find that info. Also, if you Google them you will get negative posts about them being an Indian company (all from this site), but I have yet to see anyone actually back that up with concrete evidence. I guess you'll just have to decide for yourself. They wouldn't be the only company that is Indian anyway. There are companies that advertise on this site that outsource.
I worked for them and most of the office staff is Indian and they treat their employees horribly. They cut the all the editors pay. Most of the accounts are have horrible dictators. You can't make any money. They don't respect the MTs/editors.
They treat their employees terribly. The office staff is mostly Indian and they have no respect for their employees. I would not recommend working there. I know, I USED to work for them.
They currently pay .08 cpl for transcription and .04 cpl for VR editing.  You can either be IC or employee status.  I currently work for Focus Infomatics as an Independent Contractor and love it.  I do not do VR editing.  I have worked there for approximately three months.  Everyone has been very kind and helpful.  The account I work on keeps me very busy and I am making very good money.  They did mention VR editing to me when I was hired, but I have not been set up to do that yet.  It will be my decision to do that though.  They do offer benefits if you are employee status and they have direct deposit.  So far I have no complaints whatsoever!
Anybody out there who works for Focus doing editing on voice rec, can you tell  me what the average lines per hour are that you are able to achieve. Thanks a bunch for any info. 

I am so glad to hear somebody else out there has the same problem I have.

The same thing happened to me at Focus. I am at another company working on the same platform and make alot more money as well. There is something going on with the way they count lines.
I started with Focus a couple weeks ago and love editing. Only drawback right now is running out of work but supposedly more accounts are coming on board soon so hopefully it will pick up then. I have no complaints other than low workload.
I worked for them last year and loved editing, but I had the same problem with running out of work.
I currently work for Focus and I am very happy there. There have been some changes made within the company lately including a new QA manager, which was greatly needed. I have plenty of work and make a good line rate. No complaints.
Yeah, and I see they have an ad today about needing MT/editors immediately! What's up with that? I have no work to do but yet they need them immediately!
I currently work for Focus (about 2 weeks now) and have run out of work almost every day. I love editing, but when there's no work, it doesn't pay the bills. I see today they have an ad to hire again.
I have been hired by Focus and I am supposed to start Oct. 9th. After reading some of the posts, I have really thought twice. I work P/T now and make about 400 every two weeks. Will I get that working P/T for Focus? Also, do they offer direct deposit to P/T or just F/T? Thanks!
Anybody know anything about FOCUS

You will never ever get an increase out of this company. Also, really, really poor response to concerns and hard to understand tech support and supervisors.
NAH, bet it is Focus. nm
Most frustrating and underpaying company I ever had the misfortune to almost donate my time to.  Got out quick.  There are other Escription companies that may give the same cpl but man do you get more lines and make more - telling you just how dishonest Focus really is. 
Isn't that the new name for Focus? If so, run away! nm
Are they still Focus?
I saw all the stuff about Focus but nothing recent about Acetera.
The did NOT used to be Focus...sm
I just talked to them regarding a position and that is one of the questions I asked. They are an independent 2 year old company that is NOT a part of Focus Infomatic. They have done some work for them, but are not affiliated in any way. I was also offered a position, as they found my resume information on Monster.com, and being curious asked. FYI.

Thanks for the information.  I will be running as I am an IC and work privately for a group in town that has outsourched to India and I have lost 4 Drs because of this and I am now down to 1.  I cannot believe this outsourching to India for a cheaper rate and all jobs are being lost here in the US.  I am going back to school for my coding CPC as I have done billing for 12 years and I feel transcription is going to the birds.

Thanks Again.

They are in India, I have seen pictures of where they work. They have mostly men doing their transcription. Stay away.
Pay at Focus

What percentage of your 2000.00 per pay period is editing and transcription?  Thanks.  Do you work on more than one account?

I applied with them and took the time for the entire test.  You have to pass the first 2 parts to go on to the transcription.  I thought I did well on the transcription, but just received an email that I did not pass.  No phone call, no score, nothing....Then I read on this site many negatives. Maybe a blessing that the door did not open.... 
I had worked for Focus for a little over a year and finally just got out and got a job with DRC.  I did speech recognition editing and as far as doubling your line counts, forget it.  There were so many mistakes, it would have been faster to type the report from scratch.  As far as an incentive program goes, there is one in place but it is extremely difficult to meet.  Just to make 9 cents a line, you would have to do 2000 lines a day if you worked five days a week.  Even though DRC pays by the keystroke, I was STARTED at what equals out to be more than 9 cents a line.
I worked for Focus for about a year and a half and really had no complaints.  Yes, your supervisor will be in India, although I really only talked to him over instant messenger.  I never had any problems with them harassing me about how much work I did, and my quality was good so that wasn't a problem either.  My pay was always on time direct deposit and I was an IC so I could work whenever I wanted as long as I got my account done.  I was the only one doing this particular account so I wasn't in a pool or anything.  I did not like the voice recognition editing that I did.  There were so many mistakes, I felt like it would be quicker to just type the report from scratch but that could have been the particular account I was doing it on.  Not a bad place to start out I don't think. 
The replies are still down there and they are not all negative. I like working for them. My account has a combination of standard transcription and voice recogn. editing. I just started a couple of months ago PT and I am making more the longer I work and get better at the editing. The only problem is a language barrier with the Indian staff but personally it hasn't been a problem for me yet.
Focus Infomatics?