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Does Webmedx switch accounts?

Posted By: Mama knows! on 2006-04-27
In Reply to: Does Webmedx switch you on accounts a lot? Thanks. nm - looking

Not only do they switch you on accounts, the accounts they start you on are so absolutely, horribly bad -- ESL docs in masses and very, very hard to transcribe - that taking the gas pipe seems a much gentler form of agony! $$$ are not to found with Webheadaches!


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Does Webmedx switch you on accounts a lot? Thanks. nm
 
Regarding new accounts - are we given the option to switch or (sm)

have them added as a secondary?  I understand they are large accounts and I would ever so much enjoy working on accounts that do ops other than a few laparoscopic procedures.  Those large hospitals often have gruesome, yet interestingoperative reports. 


Does it depend on if the account falls under your STM?  Will they put out info closer to start date telling us about the size and scope of accounts? 


Sorry for so many questions.  Love the company and like my account, but would change it in a heartbeat if given the opportunity for something a little more interesting.


 


Is there any company that does not constantly switch you around on accounts?
I am worn out with working my fingers to the bone typing endless ESLs with thick accents, but just when I get the hang of them, BOOM, I am switched off these accounts and have to start all over again with a new work pool.  I am talking about hundreds of docs here and a half dozen different hospitals. 
Any chance you could switch accounts or teams to
your TM would set you up with another TM/region that has ASR and needs help, you might try it for a while then switch if they have enough work to support it. 
HEAVY ESLs, will not switch accounts if you are having difficulty, and more...sm
Plus you have to pay $25.00 every payday to get your check UPS to you.  Now, I never have known UPS to charge $25.00 to mail a letter overnight!  They must be making profit off of it.  The worst ESLs ever!  I have worked for many years as a MT but NEVER had this horrible of ESLs.  Not to mention the VERY RUDE QA staff!  Supervisors and work flow are nice.  I would think twice.  But pay was always on time and always correct.  You just have to balance out.  They used to run out of work too.  Don't know if that has changed or not.
I have 4 accounts with VERY different specifics that I switch back and forth from all day long -
Gone are the days of primary and secondary. They just seem to lump everyone onto every account they have. I hear you about worrying about messing something up. Some of the account specifics are VERY different from one another. Sigh...
Bait and switch? Hard dictators? Easy accounts?

Lets be reasonable here.


I see complaints because we get put on a difficult account when you know there are easier ones out there.  I see complaints because when you start working for a new company you are put on an easy account and then switched to a more difficult account. 


Face it.  Every company has hard accounts along with the easier accounts.  What should these companies do?  Start you out on the worst accounts so you cannot possibly get your line counts when you are starting and as nervous as a shaky leaf?  Start you on an easy account until you lose your fear and have passed QA to ensure you know the basics of transcription?  (That is what you are calling bait and switch.)


I just do not think these companies can win.  They certainly cannot meet your demands of easy accounts, especially those who are just starting for them and think you should get the cream of the crop.   Are they supposed to penalize their long term MLS and give them all the hard work just to accommodate your every wish?  Is this how you would want to be treated if you had worked for a company for 5+ years?   I don't think so.


 


 


 


Webmedx does on certain accounts; ask. nm
.
Webmedx - anyone know when new accounts are starting up? (sm)

I know we have been hiring in anticipation and probably some of the new employees are working on current accounts until everything is on line.  At least this has what I have ran into at other companies.  They have to be trained and ready and I anticipated our backlogs might be a little low as we share.  Today I have been out of work most of the morning which is EXTREMELY RARE, however it is a perfect day to play outside so I will go out and pot up some things and wait till the work load builds up a little more. 


Sorry if this kind of rambled on.  Welcome to new employees, I am certainly not complaining or accusing them of taking work away from the rest of us.  Just wondering when the new accounts are coming on and if we will be given opportunity to switch or try out the new ones. 


Have a good day.  Putting on my old jeans and heading outside for an hour or so. 


 


 


 


Webmedx secondary accounts
If you take on a secondary account, do you bounce back and forth between your primary and secondary based on turn-around times, or do you get work from your secondary only if there's no work on your primary? I'm pretty sure it's the former, but just want to be sure.  TIA. 
Webmedx has difficult accounts. High ESL.
More power to them if they've developed a program that can handle those high-ESL nightmares. They have the toughest accounts I've seen in 25 years of transcribing. Yeeeeuck! Would hate to be doing VR on those!

I have a friend who works there in management. I will have to check with her to see what she has to say.
WEBMEDX is getting all sorts of new accounts coming up. sm

Might want to apply to the 2007 and 2008 MT Employer of the Year!


 



Webmedx ? secondary, tertiary accounts. sm
Have a main and secondary and almost always have work, but.. sometimes after OT has been offered (like this morning) I have nada.  Think I need to be assigned a third account or be put on as a helper somewhere.  I suppose I ask my team manager, are we allowed to request an account that looks busy, must it be an account in her Book of Business like with MQ.  Any info before I make the call would be appreciated. 
webmedx tertiary secondary accounts
I have 5 accounts with Webmedx. I am always running out of work on the weekends because like you said they call for OT and then there is nothing left for us who do work the weekends to type while everyone else is getting more money for OT.  Not very fair.  Like the other MT said beware of what you wish for.  different accounts with different account specifics is sometimes more trouble than it is worth. Haven't had a full paycheck for quite awhile.
Does Webmedx inform you when new accounts are coming on? (sm)

I know they recently were hiring and now the backload summary numbers are down on a lot of accounts (mine included).  I am hoping they just hired in anticipation of new account and are training these people on the current accounts and things will improve after the new accounts come on.  Am I dreaming? 


I understand no company wants to pay OT and it is a balancing act to get the correct number of MTs on any given account.  I just don't think they were hiring to overhire.  They seem far too nice for that. 


Sorry for blithering, main question was do they share info about upcoming new accounts? 


There are WebmedX accounts still on regular transcription?!?
That's news to me. Have worked on most all in the past 2 years and ALL are on VR. And they don't tell their clients or the clients would not HOLD CONVERSATIONS WITH THE VR, talk about how something sounds funny, give editing information, ask how we are today...etc LOL

No one was bashing, they were telling the TRUTH.
Medware or Webmedx? Which is better in terms of accounts and benefits?
I am trying to decide which company to apply with. I also need flexiblility. I can work full-time hours but not the same shift every day and I know some companies want a set schedule every day. I work a lot of weekends.
There's plenty of work at Webmedx - my group of accounts is running OT. SM
Again, why don't you ask your manager for MORE WORK?
WEBMEDX???? It's a small national, right? Benefits, running out of work, what kind of accounts,

flexible schedule (as in working EVERY weekend mandatory? 


Any opinions on the company would be appreciated.  Found some in the archives but all mostly from 2004 and 1 recent post but not much info.  Thanks.


There are dozens upon dozens of accounts at Webmedx...sm
...I don't know of anyone who could tell you which one was 40% ESL.  That could apply to many accounts...
do they switch your
account once you become really good on it?  I was not sure if that is infamous for all companies or just MQ.  Thanks!
Yes, you can use a KVM switch.
x
So why don't you switch to VR? Don't
xxxx
Yes, if don't switch to EMR, will pay
nm
And they wonder why we switch

I am so frustrated with companies pretending to be wonderful and have tons of work and then once you start working for them they are a joke and you can't any money.  Where are the good reliable companies anyway?   


Get a KVM switch and you can tie your computers together with (sm)

one keyboard, one monitor and one mouse.  Try Circuit City they have them.  Good luck.


Bonus for switch from SE to FT
You would not quality, only for new-hires only. Even though you are SE you still "work" for MQ and are not new to them.
Bait and switch
Was hired for a gross line account (this was put in writing), and then shortly after hiring was switched to a regular line account. When I did the math, I found I was losing. I contacted them, showed them the math, and the response was unfriendly, to say the least. When I was there, the QA staff were the absolute rudest I've ever encountered, also (and I work in QA now).

Unless they did some major housecleaning of their nasty QA staff and quit their bait-and-switch gross line tactics, I would stay away from this company.
They must bait and switch because...
Their ad says pay is 8-10 cpl for straight typing and 4-5 cpl for editing which is pretty normal for Escription, but as I stated above, you could get paid 15 cpl but if your not really getting paid, then it means nothing. I hope no one goes to work for and supports companies who do not pay their employees. What a disgrace. I am pretty sure the owner and/or managers are not going without pay.
Switch and bait????
You do not have to have WP5.1 to work for WRU, you just have to know how to convert files from Word Perfect.  I do not switch and bait anything.  It is straightforward, and you have to know what you are doing to understand it.  It isn't difficult when you understand directions.
The OLD me would switch too fast
the NEW me (still old) would rather fight than switch. NOW if you can remember THAT commercial you are dating yourself!! LOL

If I have a job I like doing that comes close to being a good fit, or better, and they pay on time, don't over-hassle or over-ignore, I'm willing to to deal with *a fair amount* of irritating demands.

I'm sure they have a financial/legal interest in making this change, but if you can live with it... :)
Bait and switch

Has anyone else noticed that MTs are being hired and promised, say 100% radiology, then suddenly radiology isn't ready yet so they need you to do acute care (which you *can* do but not so well).  And then you never really ever do get moved to the promised specialty?


Or been hired for a new account coming on that never seems to materialize and then you are one among 30 new MTs sharing the work that the prior MTs were covering just fine, so NO ONE is getting a livable wage?


I think bait and switch has become the new incentive for recruiters.  Promise them anything, give them nothing like it.  And they wonder why people want OUT of MT!


KVM switch and Spheris...........

Are you allowed to use a KVM switch with Spheris?  I really don't want to set up 2 desks, but I will.  I know using the router is okay, but I don't see anything in the manual about using a KVM switch. 


Thanks for any info.


Bait and switch
I have to agree with the other poster who said no matter what you are offered now, it will change and not to your advantage. That's how they lure you in. And yes, they do a huge amount of offshoring.
BAIT AND SWITCH?

Here's the scenario:  A company posts here at mtstars that help is needed immediately for a daytime account with no set hours, paying higher than most.  I submit my resume.  About 2 weeks later, I receive testing materials via email, which I complete and return within 24 hours.  Two weeks after that, I email with a query as to the status of my application.  Yet another 2 weeks later, the company responds to my email with we're working on it.  Yet another 2 weeks later, I am offered a phone interview.  I'm wondering what might have happened to that account that needed immediate help?  To prepare for the interview, I go over questions and answers in my mind, and wonder what to say when I am told that the previous position is filled or whatever.  Am I totally out of line to ask what took them so long to get back to me?  Or, might I ask if someone else started that position and already resigned and, if so, why?


Am I a fool to continue to communicate any further with this company?


TIA.


The old bait and switch ....
currently happening at my current company. I can't name the company here because the CEO threatens legal action if we say anything about it. It has always received high praise here and everywhere else but now that they are practically forcing everyone to speech and cutting pay to lower than what was told previously I am moving on as soon as I find another job that pays me what I am quoted. I feel your pain.
Bait and switch, but need this job!!
I tested for a company and jumped through hoops to take their many tests.  I had to take a 3 hour grammar, spelling, verb, etc test.  Then, I had to take a transcription test and then interview with the owner, manager and team lead.  I got the call yesterday with an employment offer, in which I accepted.  Then, when I received my offer via email this morning, it stated that per our discussion, your account will be all ESLs.  I am mortified.  All ESLs were never discussed and I accepted verbally.  I am scared to death because I really need this job.  Should I keep looking?
Hounded to switch to VR, in what way?...NM
Hounding in what way? 
I have one of those KVM switches to switch SM
between my personal computer and my WMX PC. This way I can share one monitor and one keyboard. If I need to do anything personal on the computer, I flip over to my personal PC. I know that doesn't answer your question about whether they are monitoring, but I would venture to say that they can watch anytime they feel the need. I never wanted to find out! LOL
bait and switch on QAs
Your post really hit me. I am an experienced QA Editor and have had the EXACT same experience. My resume is on here for specifically QA work and they still call me and stall before telling me they really want an MT. I was even hired once for a postion that didnt exist! I am about ready to get out of this business. There is a lot of dishonesty and abuse in it.
Actually, if I ever lost this job and had to switch
companies, I'd have to take a cut in pay according to what I've been seeing, so I'd be well below cost of living increases... It's the nature of this crazy MT business. Work harder, faster, know more, get more experience, and make less and less and less as the years go on, while the prices of everything keep going up...
sure, teh switch to EMR will be gradually,
step by step, not from today to tomorrow, the question is:
How long ago did the change to EMR start? This differs from hospital to hospital and client to client.

Some will never want to switch, but in case EMR is a success, it will be cheaper, but it depends if the clients are ready to make the initial, rather expensive investment for EMR.
What position did you switch to?
Everything you said in your post are my sentiments exactly.  I don't think this field will ever go back to what it used to be and I'm done waiting around for it.  I work every weekend, have gotten only a 1/4 cent increase in 4 years (which I had to beg for) and I'm on from morning till late night with nothing to show for it.  VR was basically just the straw that broke the camel's back.  I just can't make a decent salary or lead a normal life doing this work. Haven't worked out of the house in 10 years and now I feel like I'm being forced to because this industry has gone down the tubes.
Hospital wants me to do VR when they switch - sm
I work as an IC for a hospital. They are going to VR. They wanted to know how much I would charge and I told them the same as I'm making now unless it is too cumbersome in which case I will charge more. I figured they would turn me down. Actually, they said ok! Shazaam!
VR CAN be worth the switch sm
I do a combo for TT of VR and traditional. I have been at the speech for about 5 weeks and I just made out my invoice. I have quite a bit of traditional work because of the account I am on, but I also have quite a bit of speech when that is gone. This invoice is DOUBLE what I invoiced for about 6 weeks ago, prior to the VR/typing combination and was for just straight typing.

I do about an equal number of lines of both traditional and speech...but it takes me 5 hours to get my minimum traditional lines and the other 3 hours of my shift to do the same number of lines speech. End result? More money, less fatigue, more joy in life, no more second MT job.

Three seems low, but TT pays less for Escription because it is a better program. It is SUPPOSED to be good.
KVM switch is used to connect 2 computers....sm
your home computer and the computer from a company so that you can use use 1 keyboard and 1 monitor.
So if you are SE and switch to PT or FT, do you get the sign on bonus?
nm
You'd be surprised. You can switch careers.
No longer doing MT and loving it!
the old "bait and switch", describes
the four nationals I have the misfortune to work for!  Didn't know any other kind was out there!
Typical bait and switch
They are nice in the beginning, then you get lost in their shuffle. You get mass e-mails that maybe do not even apply to accounts you work on - to the tune of sometimes a half dozen or so per day - that you are told to read NOW, before you start typing. Trying to get an answer to a specific question is like trying to reach the president himself. They tell you the accounts are good, then you get put on pure garbage accounts where you will struggle to make your line counts.

The thing is, a few years ago when I began with them they were great. It seems as they have expanded, chaos has taken over. I am currently looking elsewhere. Others have already left. Notice how they are always hiring now?!
bait and switch tactics

in addition to all negative reports from other posters.  I would say don't, unless you can afford to gamble that all the posters were indeed crackpots as the recruiter will tell you. Good luck whatever choice you make.