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I worked there and left, recentily went back and

Posted By: MQ on 2007-04-17
In Reply to: I know MedQuist has a board, but can anyone.. sm - looking

this is where I will hopefully retire from.  I went from company to company and was never happy with any of them.  MQ works for me.  Very happy that I went back!

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Has anyone ever left Keystrokes and gone back? I left a few months ago and realize that I made a


I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

I left but came back. sm
I was considered a hospital employee.  I left.  They sent me the PL but it took about a month and it was hit heavily with taxes.  I then went back.  I would call your usual POC.  I have found this company to be honest in dealing with me.
I personally know of one MT who left, but came back after...
approximately 5 months of working for another national.  She's been back for a few months and it's going well.
Probably the one who left and came back recently
Heard she was planning to leave again.
I am with you. Left a while back. Very disappointed.
Dont ever doubt yourself - is why i left a while back- its not you
Along the same lines, has anyone ever left TH and gone back with good results?
You went back? I thought they were upset at me when I left because they were looking foward to
working with me and I put them off. :(. I am too shy to even let them know this which is why I put anon. I loved my supervisor Ginny and Becky too, and the work. Thanks for the nice thought. I guess I am chicken LOL, and too chicken to ask to come back. Glad you did and it worked out!
Did any of us who left emails hear back from the MT who was highly recommending her
I left Amphion a couple of years ago and never looked back.
It was one of the best moves I ever made.
Wonderful company!!! Left for personal reasons. Would go back with no hesitation! nm
I worked there as an MT..... was not happy and left.

I worked there for 2 years.  There were a lot of policies there that I did not like.  I left there and found a company that is better suited to me and treats their employees much better.


How long have you been there?  I know leaving the comfort of a job is tough but there are much better companies to work for (in my opinon anyway)

I worked for MQ for 12+ years, left in
6/07. Up until 1/07 it was a good place to work. But in 1/07 they started losing accounts and in 6/07 changed the incentive plan to the point I was losing $600 a month, not to mention the inflexibility of schedules, no communication, lack of raises (did not have one in 5 years), etc. I have never once regretted leaving especially after reading the MQ Board. If you just start there and did not go through the changes it might be okay, but if you have a choice to not go there.
I worked for them for 3 months and left. Always
of full time lines, so no sign on bonus. I had an 80% ESL account and I cared more about the quality, so I made less than 900 dollars a payperiod. Great quality, good for them and my conscience, but not enough money to live on, no sign on bonus and no benefits. I left for a company where I am already far exceeding 900 dollars a payperiod with no sweat. BTW: No incentive or good QA bonuses at Transcend, so that was no help. No differential either. They do pay overtime, but that is not so great when you are trying to make sure you understand multiple foreign accents. Good luck to you.
I too worked for Milner and left sm

2 years ago.  I experienced alot of the same treatment the orgiinal poster experienced.  Everyones situation is different but don't discount anyone's experience.  Just because one MT had a good experience doesn't mean everyone will and visa versa.

I too worked for Milner and left sm

2 years ago.  I experienced alot of the same treatment the orgiinal poster experienced.  Everyones situation is different but don't discount anyone's experience.  Just because one MT had a good experience doesn't mean everyone will and visa versa.

If you look back in the archives people left when they realized they couldn't make money with it.
I worked there for 2 years and am glad I left
However, I have several friends that still work there, love it and probably will never leave. I personally choose not to work for a company that outsources overseas. Just my opinion though.
Worked there for 2 yrs and left a couple months ago.
Couldn't take working with unqualified people any longer. A very unprofessional company.

Have worked for them both. American MTs get what is left over. They pick first.
Been here about a month, but worked for them 3 years ago and never should have left.
I left the first time cuz DH (now my EX-DH) was less then cooperative to say the least.

I LOVE it here.
I worked for them recently for a few weeks and left because of SM
low/no work. No hard feelings.
I wasn' screaming...I left MQ after 8 years and worked for MDI-MD
for 1 month before I finally went to where I am now.  I just asked if anyone else got theirs.  I got mine from MQ and now I have to wait for 2 more.  It was just a generalized question, not accusatory at all.  What a jerk!
I worked there for over a year...left because of lack of work...
one months lots of work, the next three months no work, so on and so forth...when there is a little extra work they do a big hire and once again the faithful MTs who stick by them have no work...I have been gone for over a year and it is still the same way...
Tired: Has worked picked up at FN. Used to work there and left for WX. sm
Would kind of like to go back. Loved the gang; I used to be a YOGer. Had to leave about 1-1/2 years ago because of no work. Still mostly IC? Thanks.
For radiology, Keystrokes is the best. I worked at MQ for 8 years and left in January. sm
Wish I had done it two years ago. Lots of work, easy accounts, great team leads! I am making less per report but more each check because of better account with more work available!
I worked in acute care and left due to lack of work.
My primary was just overflow, though they didn't tell us that.  I had followed the account from another company and there should have been 3 times the work.  Every week I was asking for a new account because they kept giving me accounts that were evidently overlow or otherwise very low volume accounts and I still wasn't getting 20 hour/week. 
I worked for them a while back...
I never got to their required line counts because of filling in so many things with each report.  Finally, the recruiter called me and told me we would sever the relationship.  I sent the equipment back and got paid for my lines.  Working at much better place now where all the demographics fill in automatically.  Was not a traumatic event to leave them.  Go on with your life.  There is more out there in the world.  Bueno suerte!
You must have worked there a while back because...sm
The rental fees have been gone for quite a while now. The company has been restructured over a year ago and extra management added so questions can be answered promptly on accounts. Potential new employees are given in writing details of the pay rate, scheduled work hours, etc as part of the employment package.
I have worked for them and went back sm
I left primarily because last fall they didn't have enough work and we aren't talking low on work, we are talking absolutely NO WORK on the system for hours at a time. I don't know if they were overstaffed or what.

I was invited back recently and jumped at the chance. The new MT manager is a gal I worked with previously, but she had been promoted and she has many excellent ideas about how to make her organization a team. I really enjoy her.

As for the work, right now there is no problem at all. I think that this gal is pretty careful about hiring and not overhiring. She will ask if you can work more and go to a couple of crosstrained MTs she has and best yet, she will get right on there and type herself before she will hire a new person. I love that feeling of reality and support on her part. Her boss is an extremely nice, very professional gentleman whom, I believe, truly cares about the MTs and his staff.

They pay well IC and I'd go for it. The platform is a Word client and I love it. It took about 3 hours for it to go smoothly for me, if that long. Tech support is wonderful, he knows what he is doing and he is pleasant.

Umm email if you need other information.
Worked for them a while back...
What's going on now?
I also worked there. Hated DocQScribe & left after tech person toasted my
I worked for Oracle back sm

around April of this 06 for about 3-4 weeks and it was a total joke.  They don't have instructions to their platform in any kind of organized form.  Their training is about 1/2 to 1 hour and then you are on your own. I made absolutely no money and have been doing this for almost 30 years.  I wouldn't go there.  The people were nice except the one that i dealt with in Human Resources before I started.  That should have given me a clue.  I live in the south (originally from Michigan) and happened o say you all and she had the nerve tocorrect my grammar.  None of her business.  Obviously she doesn't know anything about being rude or different parts of the country. I should have just called them back after that happened and before they sent out my information/supplies and told them to forget it.

I have a motto of my own that is if it doesn't come easy, don't do it.  I went against my own values that time and got in a total mess.  Their platform then was a joke.  I don't know if they have changed in or not, but I wouldn't work for them again.

I worked for them a few years back
Never had any problem. I was on a surgery center acct, loved my supervisor. I ended up quitting to go back to an in-house job.
worked with them quite a few years back...sm
owner and her husband were great people and fair. Plenty of work all the time. I just could not get used to NOR did i like that EMDAT platform. it was taking forever for my lines to add up. I detest Emdat.
I do not want my youth back, worked too much
and wound down to only 1 job now, not full time anymore and drawing full retirement SS along with my pay from my job. Now, this is when it gets good and feels just like when we did make the big bucks only now I am not working excessive hrs, much easier in my later years.
I worked there a few years back.
There are good and bad. My experience is from a few years back, so I can't say how they are now. First, they have EXCELLENT trainers and support staff. Very professional and the owner is very kind. I really liked her. The bad was that I think when I left I had about 4-5 accounts and still sometimes ran out of work. They would just keep throwing another one at me. I would learn it, and it would be low. This may not be a problem still. I don't know. You have to set a schedule and work that exact schedule if there is work but flex if there is no work. You have to have a time clock, which I did not like at all. I think they only give about 4 days off the first year and you CANNOT take unpaid time off, so I did not like that either. They may have ironed out some of those things. They are very nice people though. Hope this helps.
A few years back I worked for

an MTSO that asked for suggestions from all its MTs on how to make our working experience better.  So I made a few recommondation, one of which was for some kind of forum where its workers could get together, get word help, share tips on the platform, accounts and difficult dictators, and kvetchz some.  The response that this has been considered but voted down by management because such forums tend to become negative. 

My idea had been that if it were a company-sponsored board the comments would be more constructive than anonymous bitching and ranting on a board such as this;  then management would have a handle on what was bugging people, and could respond and maybe remedy some things.  Apparently their fear was that people would be frank about problems they were having, others would agree,  and the suits would then have no way to claim they were unaware of problems.

So we had to turn to a forum like this and management definitely monitors what is going on, yet can deny that knowledge and not feel obliged to respond or fix anything.


Yes, worked for them back around 2003 (sm)
Stayed about 3 years. When I started, they were still Edix, and they were fabulous! Good line rates, great QA team, and some of the nicest trainers I've ever worked with.

Then they gobbled up a few smaller companies, became Spheris, and took away our quality bonuses, moving to a strict production-based incentive program. It was still okay for me, because I really liked my accounts and had a great supervisor.

Then they chased off some of the best supervisors, and then I moved on.

I tell friends who ask now that it's a great place to build experience if you are just starting out, but that I would never advise anyone to stick with them long-term. There are better firms out there. Not bad, but not great, in other words.
I worked for them a couple of years back sm
Nice bunch of people, all IC. Nice platform. Always had plenty of work and I think they paid 7 cents a line. I did weekends and always had work. I'd go back to work for them if I could. They had lots of radiology and acute care and tons of cardiac.
I tried Vonage a while back, but I didn't think it worked very well at all and got rid of it.
And they have been that way since I worked for them back in 1999 or 2000!
I worked for them a couple of years back... SM
They are a pretty good company to work for.  Pay always on time.  Work flow waxes and wanes sometimes, but pretty consistent.  I liked them.  Only reason I left was to take a job in the office which didn't work out.  I'd go back to them in a heartbeat if I didn't need bennies.
Pay was low back in 2005 unless you worked the entire weekend. nm
I worked for them PT awhile back -- 20 hours a week min., I think. nm

I have worked for MQ, Spheris back when it was Edix, Transcend and OSI. TransTech is by far the bes
The pay is decent, probably not the highest in the business but not the lowest either. The benefits are good. Pay is always on time. Great bonuses. Great communication and most of all I really like the people and it makes me enjoy being an MT again.
I worked at TC about 3-1/2 years back. I found everyone to be helpful and friendly. sm
The pay was pretty good and the account was easy. I just had some sound issues and got a better offer elsewhere. Does PY still work at TC? She is a great lady and I thoroughly enjoyed working with her! I'd say to anyone looking to give TC a chance! They are one of the better companied out there; small by mighty!
I worked for them years ago, back in 1994. No one was working from home then... SM
Well, if you were working from home, you were coming in and picking of tapes.  It was a pretty good place to work.  I was just starting out as an MT so it was really good experience for me.  They paid me hourly, but I was in house back then.  
I worked for Keystrokes a few years back. There were some problems but was told they were working on
I had heard that before, too many times to count, so I left.

I came back 2 years ago and it was like night and day.

All of the old problems are gone. They blamed them on growing pains and never denied them. Instead they fixed them. They have my vote!
Have worked for both. I am back at Keystrokes after making the mistake of leaving for Accusis.
My pay at Keystrokes has always been much higher because they seem to never run out of work. Accusis is mostly offshore, which is a negative to me. Ask Keystrokes to match the rate, I bet they will if you forego the review in 90 days. I will never leave again!