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Transcend has some accounts. NM

Posted By: Jenna on 2008-11-26
In Reply to: What company uses Dictaphone ExText (other than Focus)? - looking for a job using extext

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Transcend accounts
I can't believe how unprofessional these postings listing the names of the accounts, whoa!! You probably did not realize the competition out there for accounts. Let's keep our MT careers on a higher level and not give away too much info around the coffee break table. The world just isn't what it used to be. Sorry to get on my soap box but I know that I would probably do the same thing, forgetting about the real world of business. Anyone out there finally given up on remote transcription and had to return to the real world and all that goes with working outside the house? I will tomorrow with great regret but can't beat $14/hour - I have tried and tried with 3 different companies in 10 years and can't come up with that at least in 8 hours so just enjoy the day tomorrow you lucky people in your comfy clothes and no makeup, I will be cursing all the way to the place. YUCK, YUCK, YUCK. This just stinks. Thanks for the vent!


Transcend is changing all accounts
your line count, so if you are hired on at 8 CPL, you will get 4 CPL.  They also seem to overhire and run out of work. No shift differential or incentive pay, they were phased out. If you want to do VR, this is the place for you, but remember your pay is reduced by 50%.  Also, lots of technical problems, their system seems to go down on an almost daily basis.  If you have a technical problem, you have to email them and wait for up to 6 hours before you get a response.  They take hours to get back to you and sometimes not until the next day for technical problems.  Poor reception and lots of static on the lines also.  Lots of ESL.  They do supply the computer is one good thing.   
Texas Transcend Accounts
We just got 2 non-Chartscript accounts at Transcend and I work on both of them.  One has hardly any ESL so far and the jobs are nice and long.  The other is smaller and has a couple of ESL but they're pretty easy to understand and there are a bunch of samples available.  So far, everything they've said about the number of ESL has been right.
Does Transcend hire PT? Do they have accounts
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I edit for Transcend on accounts using eScription. sm
I really like it, make more money than transcribing, and am in and out of more reports. And it's a lot easier on my wrists. I've always found the people nice to work with, in spite of the horror stories being related about the hiring process.

I have no experience with any editing programs other than eScription being used at Transcend/MDI, but you could request assignment to accounts using eScription. One thing, since new accounts (ones often needing new employees) typically are transitioning to VR, you could start out heavy on transcription of reports as the computer learns to take over that job, with a few weeks of lots of corrections to eScripted reports, and then finally doing almost all editing on a trained account. I think it's going to be that way on any account new to VR with any company. Transcend did adjust the pay rate as the account I was working on progressed so I never lost money and eventually ended up making more. Good luck wherever you end up.
I work for Transcend, love them, but right now a few accounts are slow..so depending on which you
were hired for, do not get your expectations too high. The work can flucuate the key is flexibiltiy. If you have to have a set schedule, I would double check on the work flow for your shift on your account. I would hope that they could be honest, and if I know them, they will be.
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.

So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.


Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do.  I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL.  I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
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We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.

I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
Six accounts?!?! That is nuts! I am on 3 accounts. nm
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It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
MQ accounts
You are assuming that MQ has not lost any accounts. Yes the accounts were transferred with the transcriptionists, buy one of my accounts left and went to another service and yes, once an account goes up on the new platform, it is free game for everyone.
I believe they have two ER accounts - one is .09 and one is .10 -

the owner is wonderful to work for, also.


PS:  Hi Connie!


 


 


How many accounts do you have?
When you get 6 accounts, can work on any of them at any given time, sometimes all in 1 day, and still get less than 2% DC percentage, come back and tell me you're better than me.  You're still wet behind the ears and probably don't even realize what a big can of worms you just opened.
Are the Rad accounts going VR?
x
VR accounts
Does anyone find that you can get more lines or make more money on VR accounts?
RE: VR accounts
Yes.
How did you get three accounts?
????????????????????????? No wonder you have plenty of work - you have three accounts. Duh!!
Their accounts are about 90% ESL sm
And I am talking heavy ESL.  Also, even though most of their MTs are ICs, they make you give them a schedule and they bug you if you don't work it.  Pay is okay.  Work is very sporadic. I have two friends who left there because the work kept running out.  QA can be very rude, as well. 
You might be better off just getting your own accounts rather than
trying to look for a service that has them. If you feel you must go through a service, then more than likely a small or very small MTSO would be the most likely to have these types of accounts.
Your own accounts (SM)
I read over the other posts today and agree that many of them were brutal, unpleasant, condescending, and unkind. Do not let these types of responses deter you from your goals, plans and visions.
I had my own accounts before I even took
a medical transcription course. I got into MT by accident. I started a home-based secretarial business doing typing and bookkeeping for people. One day, I got a call from this guy wanting to know if I could do his transcription. Sure, why not?! I had repaired transcription machines in a former career field, so what could be so tough about transcribing? I did fine. I've had his account for 8 years now. I also picked up a physical therapy account with four dictators before I finished my MT education, but that account was el cheapo on pay so I dumped them as my skills grew more in demand.

In my opinion, it's easier to have your own accounts because you're doing the same people and the same reports day after day. You can use your Expander to the max. They'll notify you of any corrections or style issues they'd like you to implement. You make more money per line while saving them money versus in-house staff or a national. Make up some business cards and an intro letter on your computer and start sending them out. Forget about all the negative people who are telling you that you can't do it. They're not the boss of you. You are in control of your own destiny. YOU can do it!
You are a pet, get best accounts.
x
There is no QA on your own accounts. YOU are QA.
QA shouldn't have to catch your versus you're anyway. QA shouldn't have to correct basic skills.
Where was that hop to? Your own accounts?
?
Accounts
Wrong.
Accounts
Sure!
Ask for more accounts, 10-12 may do
z
MDI still does on some accounts....

XXXXXXXXX


 


Edited e-mail address out.  Goldbird (Moderator)


What about their accounts...
Have they lost their accounts, too? If not, who is typing them?
I am on 4 different accounts
and I am always out of work!When I call, I get the run around. The center is in India.
They have just taken on several new accounts. nm

Is this your own accounts?
X
Not all VR accounts are

Even though accounts are going to VR, there is still considerable typing to be done on the VR accounts.  All my accounts have been switched over the VR but not all doctors.  I type more than half of my reports daily, sometimes is a 50/50 split.  I still get paid a line rate for jobs typed.


for some accounts anyway
/
Ask for what accounts, they hardly have any
and the ones they have are taken up.
I think they do have some accounts on that but
I don't work w/ any of it. They have plenty that aren't.
DR because of too many accounts SM
to make a decent line count, horrible ESL dictators, incorrect pay, weird tech support staff and the rudest office personnel I have ever encountered.
New accounts

I've worked for MQ, OSI, DRC, Spheris and a couple smaller ICs, wouldn't recommend any of them.  Transtech on the other hand is very different from the others.  Plenty of work, back up accounts, not that many ESLs and the ones they have basically are not too bad.  Really nice staff and support, pay always on time and every 2 weeks, not every 15 days.  Line counts are accurate.  Longevity bonus each year.


There are new accounts coming on very soon and they need to hire quite a few MTs.  What I was told when I was looking to work for them was that I wouldn't regret it, and I haven't.  I don't think it gets better than this in the industry.  Oh, also they don't offshore, gotta love that!


No. They have their own accounts.

x


because they have a lot of new accounts...nm
nm
Who is it? Which accounts?
initials?