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A few years ago my secondary went to another company and (sm)

Posted By: SM on 2007-04-29
In Reply to: Job loss from account loss - tolaorbison

evidently some of the office people as well, they in turn gave the new company the names and phone numbers of us who had worked the account and the new company actually called many of us to solicit us as employees. I felt it would have been okay for me to switch, since I had had no control over the account coming or going, but I didn't feel it was right for some of the higher ups to be involved in soliciting us for the new company. If anyone was in the wrong, they were. They shouldn't have shared records and personnel information like that from one company to the other IMO.





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I've been with the company almost 10 years. I know the truth. Hawaii was a company-paid vacation.
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Secondary account
When I first started, I was put on a GREAT ER account that I love, but since it is only ER reports, they wanted to give me a secondary account in case the workload ever gets low on that account. I didn't even have to ask for a backup account. They gave it to me a day or two after I started because they didn't want me to ever run out of work. I got a HUGE hospital account as a backup and never run out of work. They are bot on the ExText platform and I love them both.
OSi because they ignore me about a secondary
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You must ask for the new account as a secondary
You won't run out of work anytime soon. Ask Debbie about it. They are begging for people to work on it. How did you miss that email?
If it is your secondary that has OT offered how do you do it? nm
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I do not work my secondary if it is also low (sm)
which it has been. I know we're told to work secondary if primary is low, but I don't think it's right for me to take away from somebody else's primary account if it's scraping the bottom of the barrel too. I guess that's why I'm spending 12 hours at my computer a day to get my line count.


No secondary/OT posted too long..

I have also repeatedly asked for a secondary account.  I am told each time, we will get you trained on one of these new accounts when they come aboard.  Well, the new account comes on board, my account gets some work and I never get trained!  Also, my supe loves to posts OT for my primary all the time, and seems soo shocked when the end of the week comes and our account is totally out of work!!  DUH!!  Do not post OT soo soon or for so long!  I have given this company a try for now 9 months.  I'm getting sick of this crap!


I don't have work on primary OR secondary. nm
nm
Not a single job on primary or secondary. nm
nm
Webmedx secondary accounts
If you take on a secondary account, do you bounce back and forth between your primary and secondary based on turn-around times, or do you get work from your secondary only if there's no work on your primary? I'm pretty sure it's the former, but just want to be sure.  TIA. 
One of my secondary accts has very little work , but they..sm
stat every blessed report they do, so I always get those immediately. It is TAT, but your STM can explain it in more detail.
I have been trying to be patient but have been working on my secondary account so much lately, I am
starting to think it's my primary. Been in the business a long time and understand slow times, but this has been a chronic problem for many months, so I understand poster's point of view. Stick it out if you can, if not, there are lots of other companies out there, but remember, the grass is always greener on the other side and you may be sorry you jumped ship. Hopefully you can find somewhere that will make you happy and feel appreciated.
You weren't offered secondary accounts?
That's unusual.
TT gives you primary and secondary, how do they do work pools? sm
Do you get primary one work type (BORING) or do you get a fairly good mix or how do they set it up?  TIA
My secondary account has been slow for weeks
but they gave me another account, so I'm good. My primary account has also been pretty busy these past few weeks. I guess this is just a slow time of year.
Webmedx ? secondary, tertiary accounts. sm
Have a main and secondary and almost always have work, but.. sometimes after OT has been offered (like this morning) I have nada.  Think I need to be assigned a third account or be put on as a helper somewhere.  I suppose I ask my team manager, are we allowed to request an account that looks busy, must it be an account in her Book of Business like with MQ.  Any info before I make the call would be appreciated. 
webmedx tertiary secondary accounts
I have 5 accounts with Webmedx. I am always running out of work on the weekends because like you said they call for OT and then there is nothing left for us who do work the weekends to type while everyone else is getting more money for OT.  Not very fair.  Like the other MT said beware of what you wish for.  different accounts with different account specifics is sometimes more trouble than it is worth. Haven't had a full paycheck for quite awhile.
Holy Cow -- all 3 of my accounts have work. One even OT. The secondary (sm)

one  had been particularly low for weeks now and today there is a massive quantity.  I wonder if maybe that hospital was trying out another service and just sending us a small amount. Whatever the reason, the work, at least for now has picked up greatly.   

We are having KFC for supper so I can get in there and get a few of those OT lines while they last.


Hope everyone else is having good luck with their accounts also.


 


surely they knew your secondary was that low - why did they crosstrain for it? NM
x
I was out a couple of minutes, mostly getting secondary and tertiary accounts. (sm)
I know when I hired on I was excited I could get days so easily, maybe we are just too many on one shift.

I agree, we need our own board where we can chat without being chastised for monopolizing the board.

I think the next time I run out I am switching to my part time job and trying to get back in here this evening.
I've asked repeatedly for a secondary account. nm
 
About 6 years ago this company did the same SM
stuff with the pay (and for a period of time didn't pay anyone) and MM from the paid site had to intervene.
Me too. About 25 years ago the company I
worked for (not MT) went to ADP.  The process is probably different now, but I had to fill out paperwork to submit every week that they then entered.  My paperwork always balanced, their paperwork never balanced - well it did one time and they sent me a know saying that my information didn't balance.  I had to go through all the paperwork again every week, where again it all balanced, and then I had to make sure the checks were right every week.  Took me twice as long to do payroll by using ADP as it did doing it all by hand. 
25+ years and this is the best company ever!!!
Highly recommend applying!!
I don't understand it. We've been consistently running out of work primary and secondary the
I quit.
Usuall plenty of work - demand a secondary or tertiary acct. nm
nm
There is so much wrong with that company that 100 years
wouldn't fix it.  
The company I work for NEVER gives PTO, even after 5 years. I would be willing sm
to wait a year to get it. Right now, I hate taking a day off at all because I am paycheck to paycheck and need to work to make money. If I had PTO, I would not feel guilty taking a day off here and there or even a short vacation.
Good company for me for last 2 years.
Lots of work. Good pay rate. Management/team leads are accessible. Good feedback. Get paid on time.
Have worked with his company for many years (sm)

The owner is a gem and a very caring person.  Pay is always on time, 15th and 30th. 


I have worked for the company seven years now
and love the job!  The owner works directly with you until you are on your own typing the work, and you have communication with all transcriptionists whenever you need help with something.  I never have to wonder if I will get paid, as the check is always sitting in my mailbox within three days after the pay date.  There are only a handful of people that work for this company, so it is one of those dream jobs that you never want to let go of after you have it!  I have read all of the negative posts regarding this position, and the people who wrote the comments obviously do not know what they are talking about, yet they still seem to feel free in sharing their negative views.  What's up with that?  It makes me very angry to see that this company is continuously being bashed each time the help-wanted ad is posted, but I guess that type of thing is to be expected from those that know they are not qualified to do the job.  Some people are obviously quick to jump on the bandwagon when it comes to bad-mouthing companies after they have tested poorly or are told the work has been given to someone else.  If you are qualified for the job, it is one of the best ones out there, so use your own judgement when it comes to applying for work.  Otherwise, you might just miss out on one of those dream jobs!
I envy you. 5 years ago at my company I would have said the same thing
Now they are using such unfriendly software, can't fix any of the problems, it seems, and I'm seriously thinking of moving on.  The owner hires her friends, and I really don't think anyone is qualified.  JMO, of course.
TransTech is the best company I have ever worked for. I have been here two years
and can't say enough good about them. I know that they are owned by some former L&H people. They are adding new accounts like crazy and are always hiring.
I've been there for 3 years - yes, good company
xx
Worked for them a few years ago. Not a bad company. You could do worse. -nm
x
Established company, started six years ago. They have
not grown at all through acquisition but rather just plain old fashsioned good business.
I have worked for this company for years without problems!!
For those of you that are looking for a good company to work for, this is it. I have not had any problems with Transnet or ExText. For the account I am working on, there are very few ESL dictators and lines are very easy to come by. Regarding Word 2000 or 2002, that is the requirement of the clinic that River City is working on, NOT the requirement of River City. So it would be the clinic you are referring to when you are saying archaic and out of date with their technology. River City has no control over what type of software the clinic uses but only requires that the transcriptionists use what the clinic uses. I would rather work for a company that is good and stable where I can really feel like I am part of a team rather than just some gal out that chalking up lines on some unknown dictation system. Yes, the pay is a little less than the nationals but most dictators on the account I am on use quite a few normals and lines are quick. I would recommend this company over and over to someone that just loves what they do.
I just left a company after 10 years, making only
nm
I have used it for the past 2 years through another company and love it!! nm
nm
I've been there a few years. I think it's a good company.
Although I feel that ALL MT pay is far too low, Acusis pays better than most. Several accounts are teaching hospitals, some regular hospitals, and some clinics. Most of the time they have plenty of work, except right after the Holidays.

I find the management to be VERY nice to work with - a welcome change from my old situation, which was horrible. Excellent techs, too. The SoftScript platform they use works well. Sound quality is good. If you email a supervisor or other person there, I've found they respond in a timely manner.

The pay varies based on the account; more for harder ones, less for easy ones. They ask for feedback from MTs, and are appreciative to get it.

Anyway, judging by what I read on this board about other companies, I think one reason you don't hear much about Acusis is that most people that work for them are happy with them.
You can do a good job and despise the company. I was at MQ for 10 years.
I eventually deservedly despised them, but I did a great job. Otherwise, I would have heard about it. I'm at the Web now, and I agree with those that say they are getting to be just like MQ before MQ imploded and was sold. I don't despise Webmedx, but I don't love them, either. I don't think you can completely trust any of the nationals.
Why not call them and ask? I've been with them for 2 years and love it. Best company
I have ever worked for.  There is always plenty of work, pay is decent and on time, and best of all I am treated well.  They offer all kinds of bonuses, continuing education pay, vacation pay, reasonable insurance through Aetna, life insurance.  Am I getting rich off this?  No.  Am I paid reasonably well?  Yes.  Would I recommend Transtech?  Absolutely!
Great company... no complaints.. three years and counting....
I just love it. If anyone has any questions, please e-mail me. This is a great place, and as I said many times before - I found a home.
Kelly is a temporary service company that's been around for years. sm
You may not be old enough to remember Kelly girls.  They used to be strictly secretarial, but do all branches of temporary work and job placement now.  It may be a temp or temp-to-hire position through them, or then I could be totally wrong.   
Bravo! Well, said Anna. TT is the BEST company in my 17 years of MTing.
Thank you for standing up for them!
I have worked there for a few years now. Not a lousy company but a very good one. sm
Perhaps you did not meet their standards or perhaps they did not meet yours, but there is no reason for you to be on here bashing those of us that love working for KS. If you have specifics, please share. I will:

Good pay, on time every time.

Good account with plenty of work.

Good benefits.

Managers that are human and know that the employees are too.

Owners who care about the company and employees. They are involved but less and less with employees as they grow. Instead, they have hired managers that are great so that they can concentrate on sales and customers.

Growing company with no lost accounts, which is more than most can say.

Opportunity for advancement.

IT helpful and caring, especially since the major change in that area a few months ago.

I love my job and I'm not in Illinois either; I'm in Florida.
Haven't found a great place yet . . ., was with last company three years.
Just new this internet thing.
My company lost the account I had worked on for 5 years. Webmedx got the
account so I followed it.   I have interviewed with about a dozen companies the last year and out of all of them the only ones I considered were Keystrokes and Webmedx. 
I left MQ after years and went with a highly rate company on this board (sm)
my account has dried up and I am constantly out of work now...same with backup account.  I like the company I'm with and don't want to leave but I HAVE to have a steady account.  I realize there are slow times of the year but on this account they have overhired and now it's low a lot of the time.
I'm at Webmedx after 10+ years at MQ. Good company. Plenty of work. SM
Pay is direct deposit and on time. You have a 12-hour window and 35 hours is considered full-time. I cleared QA review in less than a day, and they leave me alone to do my job. Benefits are affordable. I don't need the insurance, but I understand it's pretty good. Don't get much PTO the 1st year, 3 days. If you know you will need to be off ANY time in the first 6 months or so, tell the recruiter. Line rate is fair and you can negotiate. They have a bonus/incentive plan that allows you to earn good money. Seems like no place is great these days, but they are probably as good as it gets. Feel free to E-mail me if I can help you out.
8+ years for me (Rodeer days pre-Wbmx merger) and best COMPANY EVER. NM
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