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Serving Over 20,000 US Medical Transcriptionists

Advice: Go over your lead. Go to the next person up. There is work there. sm

Posted By: RadPro on 2007-01-19
In Reply to: I am currently working for Keystrokes and - mtv

I would call the office and talk to Karyn or Becky. Your lead might not be conveying the message for some reason. Sometimes they are too busy, sometimes they don't want to share someone. Just call. That's the only way to make it happen, and you will be glad you did!


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Attention lead person at KS
Listen up here! Instead of asking MTs on a board to give up someone's initials, why don't you just go through all the tests that have been taken and passed, and see what or when jobs were offered. Do your own internal inventory and grow up and become a professional.
I am a Keystrokes Lead MT and this person
obviously is not, even if just for the reason that we are not called Team Leads. My title is Lead Transcriptionist.
Is MDI-Fl the one that hires a lead person(sm)
on new accounts when they take over?  Local hospital employees just got 1 week notice - no severance from hospital and were offered positions with MDI, just wasn't sure which one.  Pretty sure it was the Fl. one though.  
That's advice I give people and, to a person, SM
they say others have told them the same thing. The only way to get a job is take a remote MT course, which costs a fortune. Money poorly spent.

I can emphasize with young mothers who want to stay home with their children. I really can, because that's what I did. There simply is no future in this. I too am holding on until retirement in a few years. Five to be exact.

And these schools continue to tell people there is a future in MT. There isn't.
As a shift lead I made $15 an hour, but did QA plus lead duties...
I also worked terrible hours with no differential for them. I think it just matters on the company.
I work FT for KS and PT for another company too. My lead sm
knows this, as does the coordinator. It is OK.
You need to talk to your lead or to HR because there is work out there. sm
The account I have been on for 4 years has been slow but they rearranged us all so that everyone has enough work and 2 people were put on other accounts. They will work with you; you just need to talk to them.

If you are getting fussed qat by QA, perhaps there is work but there is something else going on. If you are not meeting 98% or better accuracy, they will cut your workload. Find out if that is the problem and maybe ask for a different account if the one you are on is too difficult. They have plenty, unlike most of the companies you read about here. Oh, and they have not cut our rates, lost accounts and have a few new ones. Glad I picked KS over WMX and plan on staying!
I work for Shapin as lead QA and absolutely LOVE my job..sm
The owner is the most fair employer Ii have ever had!! She is kind to personal situations. She will help you out any way she can. I make really, really good money working for her. She is looking for more editors, as the company is growing a great deal. If you want more info, please feel free to contact me at MaryC_RI285@msn.com.
I'd ask your team lead. She would know but I will tell you that we're already out of work toda
guess everyone wanted the bonus. I find it sad that we'll get back logged because no one wants to work a regular schedule, yet come a holiday bonus, and everyone is obviously working. It's too bad we couldnt have that bonus rate as a standard. You'd see a lot more motivated people in this business. Most of us are burned out on pounding the keyboard all day and gain so little. I guess so much for a holiday bonus when there is no work. Kind of defeats the purpose..Oh well...I'm vented for today.
Try Keystrokes for ortho. Lots of work. The lead is the best I have ever had. sm
I have two doctors that I am responsible for and love having them assigned because I know what they are going to say before they say it. She is a stickler for reliability and quality, but if you are a good MT, you will love it!
Personally, I prefer to be left alone to work. I hear from my lead when I need her and sm
one or two other times a month, never excessive like a certain company that is rah-rah'd on here. No problem with communication in the two years I have been with them!

Gheesh! Some people have something to complain about no matter what, surprised if even a Keystroke's employee. It is easy to form an opinion when only a handful of employees post here.
Out of work - need advice (sm)

Okay, folks, I am not sure what to do here, how to approach this.  I am an IC for a company out of Massachusetts (not Focus), have been for well over a year now.  Working on the ASP platform, begging for work.  I did seven piddly jobs today, and prior to that had not worked since the 17th.  Had been tremendously busy before that, and then all of a sudden the work just dried up.  I am not a perfect Transcriptionist but I am good, darned good.  They keep telling me there is no work on the ASP that is available but boy, those job numbers sure keep moving right along (you know, the numbers the jobs are given when the docs upload them?  The ones that tell me several thousand jobs have been uploaded in the last few weeks?) I have started applying for other positions but I am somewhat discouraged.  I keep hearing about how companies are desperate for good MTs, and I know I am a good MT, but no one seems interested.  Anyone else experiencing this?


Any advice appreciated, even constructive criticism.  Oh, BTW, before someone tells me that maybe my quality is not quite what I think it is, I have not had a single report returned to me or had a word of complaint in well over six months.  As far as I know, the client is satisfied with my work. 


Thanks, y'all.


HC


anybody work for DIGITRANINC? I need advice!

I just started working for this company and cannot got the FTP info up and running correctly.  The instructions I have gotten from the owner are extremely ambiguous and her emails are very short.  I spent 20 minutes transcribing, but over 20 hours trying to get the correct file setup!  Some of the instruction information seems to be a little outdated as well. If there is anyone out there with friendly and patient help, I'll be indebted to you!


 


try taking your own advice and work on that
x
Does anybody work two jobs? Advice please :)

I work as an employee for a company with a 12-hour window, 40 hours a week, Monday through Friday, 1200 lines per day minimum.  I've been offered something local to do on my own, approximately 1200 lines per day of work, but I would have the entire 24 hours to do it.


If I get my first job done at 1 p.m., I could get the other lines done in 5-6 hours max.  Geez...I don't know.  I'm probably going to kill myself doing this, aren't I?  I was just calculating this as I was typing and didn't realize what a long day that would be.


Does anybody else do this?  If so, how is it working for you?   Do you feel burned out?  I would really like to manage this somehow but want to be realistic.  Any advice from someone who has done this or is successfully making something like this work would be appreciated!   The extra money would be soooo nice right now.


Good advice, and advice that I'm giving real thought to ...

If I had known that they offshored before I accepted employment with them I never would have gone there to work.  I've been here long enough now though to not want to lose my benefits. 


Still ... making a DECENT PAYCHECK and making a living without being stressed out over the type of work that I'm doing is just as important as good benefits. 


? for any lead at Keystrokes. What does a lead do?

Do they do QA, mentor, or ....? 


You can e-mail me privately if you like. 


Some of us choose neither to lead, nor be lead!
I guess I just don't have that 'pack mentality'.
Are you telling her to work for $5 an hour? That is not healthy or good advice nm
nm
MD-IT hiring - looks like a really cool company to work for... any advice/information?
I sure would love to know more about the company - a search of this forum turned up zilch.  I was with Medquist for 8 years, and the company I went to did not deliver on the acute care account I was hired for..... 
Looking for the person that went to work for
How is everything going there?
What works for one person, may not work for you. You have
jkl
So the person who stated she was out of work was not
xx
To the person who wants to work for free
I have been a successful MT for three decades. I suggest that you: 1. Not work for free. People get what they pay for and besides, you are undermining hardworking MTs by this ill-conceived plan. Life is difficult enough for working MTs without being undercut by their own, or at least by a wannabe. 2. You need to learn basic proofreading skills. If you cannot proofread and eliminate the errors from your on-line ad for yourself, how will you proof the work I sub out to you? Why should I trust you with my clients' work? How you proof anything is how you proof everything. Not being critical, just trying to offer a helpful and practical view. Compete honestly in the marketplace, pay your dues, earn your place and don't give away the professionalism you are trying to develop. Good luck to you.
Thanks for the advice. The idea of clinic work sounds good, but I do feel comfortable with acute ...
care. I have a lot of experience with operative notes, DS, consults, radiology etc.. but I am not that thrilled with ESLs. It is just harder to make money on them. I think I will look into clinic work. It was only the lack of work that was bothering me about these companies and mismanaging the accounts they did have, broken promises, and just getting the runaround.. over everything from benefits to work.
It does not matter who you work for, a true QA person
who is worth their weight in gold, will NOT take a position that pays any other way than by the hour. It does not matter if it is regular QA or ASR, there is no difference. I have seen ASR where you have to retype the entire report; of course that also means that you have to take out what is already there. If you are a QA specialist and have 100% listen, many blanks (I see them in every report), difficult dictators (which is no problem with me but is with the MTs), there is no way on earth you will make a wage if you are paid on production and these companies that do this, do not give a hoot about quality and they also do not give a hoot about their QA people.
I think this is the same person who complained about this before and she doesn't even work there
nm
Anger eats at a person and does not solve anything. You must be a joy to work with. sm
I also work for Keystrokes and based on a company-wide email that went out last night from the CEO, the OP will get some resolution. I personally love working there and that email just adds to my job satisfaction. I have made suggestions in the past that have sparked some changes, unlike the other big national I spent many years with. I like being heard, or at least listened to, and I feel that the owners and managers of Keystrokes really do have the best interest of the transcriptionists in mind.

Before I get blasted for this post, let me add that this is my personal experience and personal opinion. I know that not everyone has the same experience at every company and wish you all happiness in the company or companies that you work for.
Can you tell me how many hours a part time person is allowed to work. Does it specify that at all.
I didnt quite understand that 8, 16 and 24 hour thing. I thought part time as long as you cut off before the full time hours you can work them.
Aren't you a positive person? I suppose you work in the office at HIS. lol nm
x
I think it is one person. I had a few print outs from a few weeks ago and this person even capital
I have had a positive one. I have been with Keystrokes for 3 months and am very happy.

I printed them to show my manager but she told me that there are few bitter people out there and no one can do anything about them. My manager said that everyone can tell that it is the same few over and over again, for Keystrokes and a few other companies as well. Time to move on Ms. Anon. I cannot think why a company would go through the trouble of getting IDs and getting you installed just to ignore you after that. Doesn't make sense, does it? Are you sure that't the whole truth? You keep saying truth but it sounds fishy.
Exactly what I'm talking about RUDE! You are a very unhappy person. A happy person does not
respond in such a way!  This is the reason SS has such a bad name.
I am not a hateful person but that person screamed at me for 45 minutes. sm
She said all transcriptionists are idiots.
Are you a lead or IC? Only getting 8 here!


you are a lead?
I can't believe that.
TO KS MT and KS LEAD - sm
I am not a basher, but I just wonder that EVERYTIME a thread about Keystrokes is started, one or both of you come on here and JUMP down the throat of ANY poster, calling them bashers. What do you call your attitudes and responses? Surely, if Keystrokes is the wonderful company you say it is, it shouldn't need to be defended the way you both do it (which sounds suspiciously like management talking), and would stand on their reputation? I have to say, I don't work there, never have, so don't accuse me of lying or not cutting it, but both your attitudes leave a bad taste about how things really are behind the scenes. You seem to be doing more harm than good for Keystrokes by the tone of your posts. Makes an outsider wonder what you both are protesting so much about?
I am a KS lead
I do not assign the work on my account. The facility routes the work to us. Cannot speak for other accounts that I do not work on. However, as has been said before, I find Keystrokes to be honest and pro-transcriptionists.
Then don't become lead
and you will continue to love it. Leads are the ones who are verbally abused by management at the whim of whatever account they are over.
I don't know but seems she was a lead in name only nm
 
Maybe it's your lead. sm
Email me, I will help. I have a great relationship with Becky and Karyn and sometimes they don't know if they leads don't tell them. I am a lead, and busy as can be on my accounts, so I could use you if no other accounts. I also know that there are always new accounts, three in my area alone in the last 2 weeks with 4 more going live in April. I will try to help.
KS Lead
Thank you for your response. Do you know anything about the ExText platform? Is it easy to use, fast in performing various functions, with few technical problems? I've seen pro and con on ExText and only know that it uses a different pedal. Do not know how it compares to other platforms.
KS Lead
Sorry - just to clarify, did you mean ExText was compatible with Shorthand, or only the ones you mentioned for radiology?
To KS Lead...(sm)
I was just wondering why KS does not pay any bonuses - such as quarterly bonus, if you do more lines than required, or anything besides base pay for lines typed.  I know they don't pay overtime, but have they ever considered any incentives for doing more than required lines?  They seem like such a great company to work for, and the incentives really do work, was just curious. Appreciate your input.
Who is your Lead?

Shift lead

MTs were required to transcribe during our shift, and the shift lead part will now be handled by the team leader.  I have a good line rate and am happy to be typing, no problems here.  They are still a good company to work for.


Lead MT elimination
I hope the lead MTs stuck together and told Medware where to put their offer of transcription and/or reviewing.  There are better companies out there who will pay more! And will treat you better. 
As a former OSi team lead.....
I will say that the main reason I left the company is because I knew it was not right to ask people to work extra when they could not report it on their time sheets.  And, yes, an account coordinator, has definitely recently asked people to work extra but not report it.  This has been going on a long time.  Time should be recorded as time actually working not what you put on a time sheet.  That is ridiculous.  The majority of my MT's did work extra but did they get paid overtime?  No!  This is SO not right!!!   ');>
she did it while a team lead too
/
Maybe talk to your lead and ask....
how it works? Don't you see the job numbers and what order they come in if it's in a pool? What kind of account is this for, acute or clinic? I would honestly ask and let her know you're not happy about with this.
Thanks, Jo...I am going to just ask my lead tomorrow (sm)
As I explained to anon2 above, I am on Meditech with a C-Phone so the ER accounts on that platform might be more limited...but I'm going to ask..Thanks again!
Conversation with my lead. sm
I had a long conversation with my lead a few days ago and then talked to her again this morning. She told me that Keystrokes is concentrating on employee relations above all else and that is why the benefits have been changing/improving, why there has been so much positive feedback, etc. I have never had a problem in the 2 years that I have been there, but she says that they are working to make things even better.

I know that they have a lot of new accounts coming on and a lot of people that will need to be hired. They are working on the health insurance changes and increasing some of the other benefits in order to get some of the MTs that are disgusted with other companies.

They want to be the best out there, and they have my vote!