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Serving Over 20,000 US Medical Transcriptionists

Corporate greed is driving it right out of existence

Posted By: in the USA. Not many MT's -sm on 2008-10-10
In Reply to: Recession proof job - Wondering

can afford to live in the United States and stay in MT. More & more of us are getting out. Some, like me, are trapped... been at it for too long (30+ years), and most of us are now what you would call the Working Poor. Back in my 20's when I came to that 'crossroads', I should've gone with my friend and learned court-reporting. So far their jobs haven't been teetering on the brink of extinction (yet), like ours are in MT.


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Yep. It's the greed of the suits and the greed of the
x
How long has Transtech been in existence? sm

Is it an established company greater than 5 years or a conglomerate of several smaller companies....


I just came from their website and I'm interested. 


 


Wow, years ago. Are they still in existence? Some places with lists of MT services are extremely
s
im saying 63,000 bus driving and
x you are obviously angry about something else. Not my fault your bf is a school bus driver. Known to be very bad drivers, unfortunately.

I am getting a job driving a school bus.
That cannot be taken out of the country. They start at $13 an hour. Give my brains a brake, I mean break.
truck driving for me...sm
I still may be sitting on my butt all day, but at least I'd be enjoying the scenery!!!
Driving me nuts!
OK, what WAS that from? I remember it, but can't put a face or name with it. Why do I want to think it's Opie from the Andy Griffith show (ok, I'm telling my age, but so are you) :)
Thank you, it has been driving me crazy to find out, lol
xx
That must be driving you absolutely nuts.

It is in Indiana, and you had to live within driving distance. n/m
x
VR, $$ and Greed
You have put the situation into words better than I have seen before. I will definitely post my resume now in hopes of getting on with a smaller company. I worked for a large national and everything was about what was best for them, not the MTs. Regarding VR, I ultimatly lost my job because of it. Strange as it may seem, the system actually picked up foreign accents better than good English. Also, to keep from having to admit that the top exec goofed in paying a fortune for the system, they said it was working just fine. The end product was not from the VR system, it was from MTs deleting the VR dictation and transcribing from scratch. All this said, they were able to cut roughly 2/3 of the transcriptionists. This was a large clinic and they lost a number of doctors who refused to use the VR because of risks associated with it. Such a mess!
Exactly!! It is greed!
nm
I did mostly car accidents and it really made me paranoid about driving for awhile, but I sure sm
knew if there was a solid yellow line, if my lights were on, if I had my seatbelt on, etc. lol
The companies are driving me crazy with their similar names!

What is the difference between Transtech solutions, Trans solutions and TTS?  Pl and thx for info.  One is out of New Hampshire, TTS I think but I cannot find it when I google.    


To Cece regarding VR, $$, and greed.

Thanks for posting your experience.  This is what I've been saying to people of Transcend regarding VR for a while now.  Your statement about "strange as it may seem, VR picked up foreign accents better" was very interesting.  When we think about it, it shouldn't really seem that strange because after all WE are teaching the VR system what the ESLs are saying.  Every single time the system got it wrong, we had to replace it until the system actually "recognized" it on it's own and started typing it automatically.  It wasn't the machine picking it up on it's own and doing well, it was the skill of the MTs constantly correcting the same thing over and over and over until the machine finally "got it".  Once the MTs poured all their sweat and tears into correcting it, they were no longer needed as much on that account and were switched to others that needed the training.  Slowly, but surely we became less valuable. Kind of like the production management team Transcend just let go. 


I'm starting to see why so many new people are hired on at 10 cpl now, why the "policy" as far as raises had changed, and why the new direction for team leaders.  If the plan had been to transition all accounts to VR all along, they wouldn't be able to get many people to accept new jobs by coming right out and telling them they were being hired for 5 or 6 cpl.  They had to offer some sort of enticement.  By making the new base rate higher and doing away with annual increases, they would save money realizing that the rates would be cut to 60% in the long run with editing. They must have realized that a lot of the people there for years who had started at 8 cpl or less would be upset with the changes and the problems - and would need to be replaced as they left.  Just my opinion, but maybe this was also the reason for the cut-throat approach to promoting "get work while you can" when it's low and not taking an active role in remedying the situation.  As long as they didn't have to come right out and say we need to cut back, the MLSs would do it on our own because we couldn't afford to wait for work to miraculously appear. 


I'm quite confident, and actually know for a fact, that some who had been working there for a while were told of the team leader positions before they were even announced - otherwise how would I have gotten that inside information about the PMs that I had posted on the Forum before it was announced?.  Also just my opinion, but what a convenient way to keep the "cheerleaders" who started at less than 10 cpl happy.  Offer them an hourly position because the management knows for a fact they would never stick around for 5 or 6 cpl just editing if they are producing 400 lines per hour while typing.  The rest of the MLSs would eventually get sick of scraping and clawing for work and would leave on their own.  A whole new labor force with a whole fresh set of people not aware of the problems brewing just under the surface or even close to a clue of what will hit them in the future.  A whole new work force that won't be eligible for raises for 3 years and most likely won't stay on anyway when they see what is going to happen. 


Cece, you're living proof regarding what I had been saying about needing less people for VR in the long.  Someone emailed me the other day and said that it was told to them by management that at this point 60% of the work will still need to be typed.  I wonder what that percentage will be once the VR system is fully operational and running at peak performance, and the usual "slow times" roll around.  If we thought it was cut-throat before, imagine it when only 10 people are needed to edit a huge account like the one BT started out with on ERs, which actually happened at Transcend. Now just imagine the quality of that work when people are scrambling to do as much as they can as fast as they can to supplement the 40% reduction in rate. Quality won't be as important as making their usual paycheck to pay their bills OR they will be hiring brand-spanking new MTs fresh out of school or new to at-home work that think they've won the lottery at 10 cpl. They won't be paying for quality, they'll be paying for quantity.


see? greed IS good. NM
x
Whatever. You obviously support greed,
n
Is $15.00 per hour without incentive worth driving back and forth to a job at a hospital? nm
NM
No the driving force if the MT in transcription. Without the MT the technology couldnt survive.

I have done enough ASR, etc. to tell you that there is no way that technology could survive on its own or any other technology that we have today as well.  The way these people dictate I guarantee you there will always be a need for MTs.  There arent enough doctors now to go around.  Do you really think they are going to sit there and type the reports or care how they look.  They are working twice as hard now for less money. 


It's that 'ol GREED factor, again! - no/msg.
x
Mr. You-Lose-Ski is posterchild for GREED.
X
Greed is good? That is EXACTLY what capitalism
is all about. Make no mistake I am NOT defending certain MTSO's - I am simply pointing out to you that THIS (greed and corruption) is EXACTLY what you get with a capitalistic society.

This DOES NOT mean we have to give up freedoms, only that we have to demand Congress level the playing field - After all THEY gave the corporations the power and the rights they have... starting in the late 1800s

WHY ARE SO MANY WILLING TO just scream bloody murder at a system THEY support?

If you want do change things, roll up your sleeves and get to work, otherwise, give this company willing to PAY you for work a try - before you wish you had.
Where at - in the corporate office?
or maybe you are management and get paid by the hour. I am guessing probably the hourly paid since you do seem to have a lot of time on your hands chatting all day.

I have 16 years experience and I did not maintain a job for this long with no skill.

Perhaps you should work on some SOCIAL SKILLS - you think? I have always heard if you're good at something you don't have toot your own horn, but you go right ahead and sing your own praises.
The corporate media
they are ALL ABOUT protecting other corporations - and censoring the news is what they do best. Just look at bush.
Ola Corporate Services
A most excellent company. The owner is very helpful and friendly. Great group to work for.
This is a perfect example of either corporate
We feel hopeful and excited that maybe, MAYBE, if the cosmos and stars align and unite, our employers may toss us a blessed $25 gift card, and you DARE BASH THAT HOPE???  I hope to get one as it will feed my kids for a decent LUNCH for once.  You bash us with our hopes and its A-OK for corporate execs to DEMAND their Christmas bonuses which generally run in the 6 DIGITS, and often 7.  Yup, that's not greedy, that's not childish, but a bunch of honest, hard working trusting soles transcribing for the health and safety of patients world wide are CHILDISH AND GREEDY for hoping for a crumb of the MONEY THEY MADE by the skin of their fingers for their CEOs.  Get a life. You are either swill of the earth or one of the CEOs typing with 1 dirty finger on your laptop in your corporate jet.  Fly off!
Corporate mentality
I am sure at least some of you saw on the news about the hospital shootings in Calif. yesterday. I was just talking to my neighbor today, who is a Occupational Therapist there. She was saying how bad the atmosphere in the entire hospital has been for the past 8 months. Somewhere along the line I think the compassion and caring has gone out of corporate healthcare. It is only about the almightly dollar now. This particular facility has been very secretative about lay-offs in the past months. People get called in and told you have 15 minutes to be out of the building. What ever happened to two weeks notice, they want their employees to give them two weeks notice before they quit but when they want to get rid of someone they just smack them in the face with it. The rumors were flying that there were going to be more layoffs and the shooter, whom everyone says was a really great guy, was apparently stressed out over the fact that he would be let go. It is a sad situation all over but if the corporations would care more about their employees and less about saving a buck morale in this country would be alot better than it is right now. My neighbor said they brought in a new CEO and that is when things got really bad. The real tragedy is that the manager of the department he worked in had just come up with a plan by changing schedules, and cutting costs in some other areas he was not going to have to lay anyone off. Everyone is saying if only the guy had talked to his boss. 8 kids are now without fathers. The hospital spokesperson steadfastly denied any future layoffs but the rumor is they are going to happen in June, it will be interesting to see how they do that after they got on nationwide TV and said no more layoffs are planned. A really tragic story, the guys who were all wonderful fathers gone for nothing.
not only the corporate mentality of sm
the way they treat employees but also the way the medical profession treats patients.

I have a chronic illness that puts me in the hospital every so often and I am telling you the care (or lack of) is ridiculous. Hubby works for this particular hospital for the last almost 20 years and he says he fears the day when some idiot comes in and starts mayhem. We did have an incident three years ago where some guy whose son had died went to the office where the doctor was at and shot and killed him. Worked out that he wasn't so ticked at the doc but he was ticked at the care his son got in the hospital and took it out on the doc. I am to the point I think the whole medical profession is something to stay away from.
Ola Corporate Services
I just want to praise this owner and company.  I have worked there for a couple of years now, and she is awesome!  Very easy to get along with--work is always available in whatever amount I request--and pay is ALWAYS on time and no hassles.  I love working here!
It's called greed and most companies are starting to become
guilty of that. They are not the only one.
to make sure the accounts are over-covered -- greed

FN is so very greedy.  Keep 'em over-covered for TAT.  Keep the gals scraping for bits.  They would rather have way too many MTs than have just enough.  I see things have certainly not changed...



That was a couple of years ago. Greed, India, not enough

QA, lies, lies, and more lies.  They lost a couple of accounts and they lost a major account, what little was left wasn't much.    I've heard L started another company and M is still her slave.  Don't know any other details.


 


That was a couple of years ago. Greed, India, not enough

QA, lies, lies, and more lies.  They lost a couple of accounts and then they lost a major account, what little was left wasn't much.    Owners divorced.  I've heard L started another company and M is still her slave.  Don't know any other details.


Until about the last year it was a great place to work and it took a lot of adjusting going from gross lines to 65 lines. 


Sorry, I dont. Maybe call Corporate.
:
Info on OLA Corporate Services
in California. I have never heard of this one! Anyone have any info on it?  Thanks!
Don't forget the corporate director of HR
He's a piece of work too, totally nuts!
hmm..be careful of your confidence among such greed... who will the team leader be?
nm
Yep, greed. The love of money is the root of all evil. NM
xx
I personally never give the corporate contact as
a reference. I always give a supervisor that I had as reference as they CAN give a reference. Many supervisors do not stay at companies and it is always better that they talk to someone who knows your work. HR has to go by the rules of just verification. You can give references though so get together with your supervisors and see if they will either give you their contact info or a letter of recommendation. That always helps. Right now with all the MTs out there looking, I would try to get my feet planted firmly on the ground as soon as possible.
Why not call the corporate office / payroll? nm
.
Spoken like a true corporate sell-out.

Lisa and other corporate "hacks". You really outdid yourself on this one.
Been reading and watching a lot, but your posts are definitely the best I have ever seen as far as being totally inaccurate and misleading.

My first statement is that if Transcend is so ashamed of outsourcing/offshoring why do they do it. They need to be upfront about what they are doing and quit telling these lies. They do not just offshore work because there is no available help. They offshore work because it is cheaper. Too many nights I see 20 to 50 reports go flying off my screen while I work and I am left with nothing to do for the rest of my shift. If anyone cared about me and my having enough work, this would not be happening.

Transcend has publically stated that they use offshoring because it is cheaper - not because there is a lack of available help. They said they would not take work away from the domestics; but I guess my status is so low that I am not even considered a domestic. And your statement below that they would not use offshore if there was enough domestic help is completely absurd.

You and those other Fony ADHI people who have that stupid F after your name - those of you who think you are more important and better educated than the doctors - need to face reality. You picked up the phone after 'your public meeting and called Larry'. Who do you think you are? The most important person in the world? You are a brown-noser, trying to get settled into management by hobnobbing with the bigwigs. Did you ever stop to think that Larry might have far more important things to do than to chit-chat with you? Well, I guess it worked, you dug your way into a team lead position didn't you. And with that position you know just like everyone else knows that offshoring is not going away no matter how many state-side MLS there are in the company. You have just lost every ounce of credibility you may have had.

And how can you say that offshoring was your biggest objection to this merger. You obviously came over with TRS and they have a school in Barbados so even more work can be offshored. Did you object to them having offshore associates?

Lisa, its time for you baby ostriches to grow up and pull your head out of the sand and face reality. We do not believe you or anyone else that is trying to pass off these type of statements as true, just like we do not believe that we can make anywhere close to what we made with straight transcription by doing that VR stuff, especially with the problem-riddled platform that Transcend uses.

Things might settle down a little faster if you would just be honest.
I worked 30 years out in the corporate world
Suits are the same everywhere.  They sit on their asses in their fancy offices and rake in the dough and make the peons beneath them make their coffee and run their errands.  They rob from the poor and give to the rich!  I've talked to them, covered their butts, lied for them and even gave them sexual favors back when sexual harrassment was just a big word!  You must be married to one or you wouldn't be acting as if they poop golden eggs!  They produce NOTHING but spin tactics and good old boy networking!
All of Focus is indian-based, except their corporate office in MA.
That is a smoke screen to make it look like a US based company. Imagine, indian MTs editing you an American MT with 10+ years of experience, and changing correct terminology to incorrect terminology. I could go on and on, but I won't.

All tech support is india-based, all QA is india-based, most mts are in india, except for the MTs here in USA working for them, all of their account managers are in India working the night shift (their time), day time (our time).

If you are an AAMT member, they have a mailing list that corporate sm
members can use two to three times a year.
Person from corporate contacting me via email regarding my posting today
I have no reason to meet with you, have a good job and certainly do not care to discuss with you where you send your work. I know what I read and it was quoted by a top official at your company. Even though you said the newspaper slanted the story like they wanted it to read, I saw quotes and never saw where the paper did a retracation of the story.
You can call it greed, I call it feeling like
I am back in the 80s with the money I am pulling in. SS, retirement check and my paycheck, cha-ching. Not planning on taking it with me, never. Love to travel and have 4 places planned for this year. High maintenance lady here. Ta-Ta.