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Dont know about the system you use but we all are held to a

Posted By: Questions on 2009-04-08
In Reply to: Sallie, sm - Discouraged MT

98% or above accuracy, so I don’t think it is about whether you care about accuracy or not, I want my work to be as good as humanly possible. The particular hospital I do have done now for over 15 years, some doctors are quite familiar and then again yesterday was a nightmare with all the ESL physicians I had to put up with. I NEVER ever retype a complete sentence. Our formatting has been off lately as far as numbers, 4, 4, 4 and then a 2, 3 and so forth and yes it takes time for me to correct each and every one. Some people never like VR. When outsourced we had some to try and then gave up but I personally like it because it changes mistakes now that I do not have in my autocorrect, just seems to know. The #1 thing I think I like the most is I never thought it would be able to pick up on ESLs and thank goodness, it does them about as good if not better than our English doctors. With all the ESLs all around us now, I am thankful I do not have to hunt and look for every little word they say I cannot understand.


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Never. They do not and have never held a check. nm
nm
Nobody held your hands to the keyboard
  Go away!!
My line count is being held

Can anyone else relate to having their line count held until your supervisor feels you have helped out enough.  I always meet my line count and track my line count daily.  My line count is always significantly lower than my supervisors count every pay.  Everyday I go all out and really hustle to meet my line count. I type 10 minute reports and only get credit for about 50 lines. So, I hustle and hustle to make my count.  I am almost 1000 lines behind my supervisors count and I am tired.  I simply want to meet my line count and stop working, but I cannot get an accurate count until I have help the team produce more and more lines.  I am fed up. HELP!!! 


I'm not the one needing my hand held, now am I?
NM
I've never had my check held..
I realize there are some companies that have this practice, which is basically getting you in their pay period schedule, but I have never had this happen. I discuss this up front and all my checks have been mailed or DD within 2-3 days of end of pay period. You need to look at your contract.....it should be spelled out.
I've held my tongue about OSI and offshoring
I interviewed with OSi more than 2 years ago. One of my standard questions in an interview is whether or not the company offshores. The recruiter told me up front that the company did offshore on certain accounts that demanded it be done to save money. I accepted that and didn't have a problem with it. That was not the deal breaker for me (I got a better deal from another company on the same day).

I had just left working as the MT coordinator at a small MTSO. While working in-house, I had opportunity to work alongside the marketer. There were several times when he would return from a potential client's office with the news that he could only get the account if he offshored it by client demand. If he took that account by offshoring it, he could get a bigger account associated with it that did not want the offshoring component or rate. From a business prospective, he gave up something small to get something bigger. The offshore component of the business amounted to less than 10% of the client base.

The OSI recruiter was open and honest with me. In my mind, that holds more weight than a recruiter that lies through the teeth just to get you through the door and you end up leaving because they can't deliver on the promises.

Climbing off my soap box now.
Spheris is a privately held company, there are no shareholders
I suspect this report is bogus.

Their latest press release says they are planning on increasing their domestic work force at the same time as their overseas one, to match their aggressive pursuit of new accounts. (Personally I think they ought to concentrate on servicing the ones they have.)
You want them to be held accountable for the fact they didn't hire you (sm)?
If I could guess maybe they didn't like your attitude, maybe they realized from talking to you that you were just the kind of employee they did not want to be accountable for (and from your snotty remarks on here, I bet they sure feel justified now that they passed on you)JMHO.

You say it is suspicious, why? What is suspicious about a company not hiring you? They do have that right don't they or do you just think anytime you put in a resume you should automatically get the job? Enlighten me please, because your post has me confused.

Couldn't Amphion be held liable for minimum wage
I'm just sayin'
I dont cherry pick, never did. I dont do that to my coworkers on my account.

What is the new status. I dont understand what it means. I dont need their benefits nor do I want
them.
I dont know what that means. I am an SE. I dont sit and wait for work I come back in when it is
there so I never had to deal with Amherst when there was no work because I just stopped working and did other things. My feeling is if this doesnt work there are other jobs out there.
I just dont want to hit that extra space if I dont get paid for it, ya know. No message.
nmnmnm
If I cant make QA, dont give me work. Dont dock
x
I didnt get the packet, do we have to take their insurance if we dont need it. I dont want it. Wish
I would have gotten the stupid thing to read.
Well, I know that MTs from my office have quite MQ and they dont post on here but I dont know how
many. I think MTs with MQ may be getting second jobs and just working for 2 different places at the same time which is probably the smart thing to do anymore because MQ will continue with this short TAT and as it spreads throughout other  offices people will continually be running out of work especially after going on DQS.
You obviously have the wrong company. If they dont IM you, then you dont have it on..
I smell management. Nothing you said makes sense unless there is another Focus out there.
Sorry if I dont like gutter humor. Also dont like
x
Dont kid yourself that people dont know what is going on. Do you honestly think these office people
dont talk. Maybe you should make sure you know what you are talking about before you open your mouth.
We have privacy laws in this country, and you are held accountable. Our privacy laws
x
MDI's new system.. Can anyone tell me
if they like it, love it, hate it? I HATE IT! It has cut my lines in half and I'm ready to throw in the towel. It's a second job for me and I only do it part time. I love the account I'm on and everything but their new system stinks. I didn't mind AIM but their new system can join my hated docs on the long cruise to nowhere that I wish they take every time I get them..
Is it the AIM system still? nm
s
new MDI system
Hi, I have been working on the new system, yes there are some issues with quality - I have been putting my headset in the back of my computer and the sound is much better. I love the new system though, it just needs some time
OLD SYSTEM
Except for a couple of accounts, they are still using the OLD DOS program. 
I mean system - DUH! nm
nm
I was 300-350+ at Q, can't get above 270 at Wx. It's their system. nm
x
Don’t know what VR system you use
but this is why I said, it has to be trained correctly. If you have scads on and 1 does something 1 way, the next another way, the third some other way, that is where the problem comes in. By the end of the day my total was $153 so that was ok for me and it is so much easier than straight.
System was down for a while. It is frustrating.
I know they are working on it. Overall, I like this system better than most.
No structure/system at MDI-MD...sm
I feel like they have too many MTs typing amuck anywhere and everywhere whenever they want 24/7 causing everyone to have to work 24 hours a day to get their lines in.  I have been chained to this computer for over 5 months now.
If you do not already have an abbreviation system
you will not succeed. I don't mean to say this in a mean spirited way. I'm saying it after working for several companies where I needed ShortHand and had to build it from scratch. It is counterproductive to learn new accounts, a new platform, and a new abbreviation system all at the same time. It takes literally weeks of refining the entries that would allow greater productivity...weeks that you won't have time to invest when you are expected to be up at full production by your third paycheck. Consider everything.
I should have specified that Allscripts is EMR system.
nm
Oh and learn this new system..
Be an IC at 7 cpl, and do your assigned work and be our slave!  What a joke...
Not sure, but I think it's a call-in system...
and probably most of the docs are using phones in the hospital. Just the other day I had a doc call from home and dictate from his kitchen. Sounded like he was washing dishes, and he stopped often to talk to his small children. There was a dog barking, and I could hear him let the dog out as he was dictating.
Now and then, some of the docs dictate on speaker settings because they want their hands free to type into computers for patient records, or to go through papers.
I've had this sort of thing on every account I've ever done at every company.
Whenever it's really bad, I send an email to support and/or my account supervisor. I always get good response from them. No one can check a dictation station or tell a dictator to get off his cell phone if we don't let the office know that there's a problem. :)
Was the system ExText?

They told me I would be working on ExText. Is this the platform you used?  And thank you for your response! I really appreciate it.


What kind of a system is it?
nm
Don't know what kind of system they
are using, but they just put in a new VPN server to handle it. I was just wondering if there was anything I could do at home to help staying connected, or if other people had experienced this while running Extext.
Ahh their GREAT system!!!!
and clocking in and out
It IS the system. I got an e-mail from my STM
this week stating so. 
Transolution DOS system
Would anyone be willing to email me about Transolutions DOS system?  It is hard to make any money on this platform?  It seems there have been negative posts regarding this but I would like to apply.  It is so hard to make a decision about company with so little info to go on - it would be nice to get a heads up both good and bad.....  Thanks....
See message above regarding system.
Unless you work for Webmedx, you really should not comment about the system.
And if that system is Meditech, well let's just say

platform is at MQ.  A hospital system could care less if the MT is happy.  They are focused more on how wide of a range they can reach for each department and make it friendly for the ones who seek the information.  Meditech is horrible.


Just be careful hopping from a huge conglomerate to a company that claims growth, but then overhire.  JMO.


Obviously so TT's system of being nice
has backfired.  With no checks in place quality goes down the drain.  That is true for any industry.  Transtech is nice and all but one of the reasons I'm not there today is the quality of the work is sorely lacking.  Somebody else said they fear a lawsuit, well I wouldn't be surprised either.
The more the system tries to eliminate MTs I think the more they (sm)

the more the system finds they really need the human touch in order to have a document worth the money for doctors to walk into court with.


 


However, I will say this.  As we go into this depression -- and trust me we are there -- businesses have learned they don't have to CARE.  They don't have to care about the health or well being of their employees -- and they are showing them the door rather than being decent about a work place.


 


So, they may find they need us humans in the chain of medicine - I think the courts will more and more not see law suits because nobody can afford to bring the charges.  We will all be out here just struggling to keep body and soul together.  Sad what has happened.


probably less than 200 jobs in the system now..sm
Divide that by 100+ MTs currently working for them and the outcome isn't good.
You just had questions so they took your name out of the system?
x
You are connected to their system and they can
monitor everything that goes on on the computer, though I really think they have better things to do.  
Can't you look at your old reports in system?

MediTech system..
I've seen old posts on the negatives about this program.  Has this system gotten better?  TIA
Lanier system
It's not a silly question. A Lanier is similar to a C-phone and if you have a Lanier account at MDI you either need to own one or rent one from MDI. As for the other poster who asked a similar question, you also need unlimited long distance for any of MDI's Lanier or C-phone accounts. I have full (actual) unlimited phone service through my cable company, so that's not really any additional expense for me, maybe just a few dollars more than I was paying for regular phone service through the phone company with no long distance at all.
Well, MTStars does have a system set up
lack of a better word - I guess its handled on an individual basis at times, i.e. whether to permanently ban or temporarily ban or just a word of warning.  I know from experience.   There are definitely outright trolls, and that is true, but I know even from my own experience, I can just get so angry sometimes at something that I do lose it and say things that I probably actually would have said to someone's face, but maybe not. I don't know. As the posters above have said, we can be a very unappreciated and abused employee, MTs as a whole, and many of us are in very frustrating work situations, more so in these hard times, so, yes, tempers flare. I think most flares here are from those who just refuse to validate others' experiences, i.e. the happy MTs who viciously attack the unhappy MTs, whether just in general or specifically company related.  That is so sad. The MTs finally vent, as really none of us have anyone to talk to or understand in real life, and they get squashed and called names, or insulted that they must be having problems due to poor skills, etc. That's so sad and I generally then find myself attacking people I think are attacking other people.  Its just human nature for all of us, though the name calling and stuff is very poor judgment.  I think its happening more of late because of the financial issues that are impacting us all - bosses and MTs alike.  I appreciate the current editing of this forum, as I said earlier it used to be so heavily edited that it was 100% skewed to hide the truth about the site owner's favorite companies, i.e. advertisers, sponsors, or employment affilitations, etc. I 100% agree that it was her perogative to do so, as she owned it, but it was done in such a way that nobody knew that things were being skewed that way.  So, it was a form of misrepresentation, though, again, her right.  So, I hope that for the most part what I read on here these days is a bit more unfiltered - might not be happy news, but perhaps its more fair and balanced, as they say!
Rating system
The rating system is for the pay, not the errors. (i.e. A rating is higher pay than B, B is higher pay than C...)  Errors are based on percentages, which I did not address.  You must have misunderstood or maybe I did not make myself clear.  I do not blame the system for the company's choices in how they handle this.  However, the system has the capability to lower actual line count than what the Editor is doing, JUST LIKE THE Medquist SYSTEM allegedly did.  My point is that as long as there are software programs out there that can manipulate how an employee is being paid and not a true reflection of work that is actually done, there could be no hope for an MT or an editor to make what they want based on production because there are many companies out there that find this capability beneficial to their pocketbook.