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Serving Over 20,000 US Medical Transcriptionists

Enterprise Access Problem?

Posted By: skeptiwebber on 2009-09-01
In Reply to:

Anyone else using AT&T having trouble logging in to Enterprise to work?  


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The Enterprise side uses Enterprise. nm

do not allow them access..................nm
nm
No DSL access or cable either
where I live. Have satellite access, but hospital will not allow us to use this. For the past 10 years been using dial-up at 28K only, which can be frustrating at times, but I try to hang in there.

My goal is 1400 lines a day (7.5 hour shift), which I accomplish most days, but I do not have any little ones at home.

Hospital installing new web-based system soon, which they say will be much better!

I work for a large corporation with multiple smaller satellite facilities -- I work for one of the smaller facilities. Do you think we work for the same corporation?

I would encourage any experienced MT to work for a national sometime during their career. The experience and wealth of knowledge gained will last a lifetime. It takes an exceptional multi-tasker to be able to transcribe multiple accounts all in a day's work. But, DSL is required by most nationals.

Have you ever worked in a home-based setting?

If not, it takes a lot of discipline to work from home. I also encourage you to keep little ones in day care unless you can arrange to work while they sleep.

I personally am a little on the hyper side, like to move at fast pace and would rather be up working around the house. Warm sunny days are my worst -- love to be outdoors! So, I work in 2- to 4-hour blocks.

Wishing you the very best!
Any info on AMZ access?
They posted on the job boards.  Anyone have any info?
Can MT's access old reports?
.
You still have access to history, sm
If you received the memo on Thursday, read the second to last paragraph. You still have access via a different route. Try it.
If you "grant" them access, they can
My experience has been once you let them connect remotely to your computer, they can do whatever they want while they're in there...which is why I don't leave my desk while they're on there- at least in theory, you can see what they're doing. I worked for a company once that did not like their people to use certain programs, so if tech support was on there for one thing, they kinda looked around. In my case, they saw AOL running down at the bottom and promptly disconnected it and uninstalled it. It actually might be harder to know if they're doing a snapshot, but at least you should know exactly what they're looking at.
Need 2 PC, both with internet access
of course that is prob. DSL monthly fees. See there ad
Enterprise. NM
x
As far as I know they are Enterprise
All my accounts are Enterprise, and my supe mentioned the new accounts, so I assumed these were.
Enterprise
I like it much better than ChartMatrix. I was asked to help out on ChartMatrix from time to time and Enterprise is easier to work with.
Control I tells me I have no right to access (sm)
Isn't it that way for all?  I'm new at this.
This is a dumb question but how do I access..sm
For the Record? I have never head of it and when I Googled it nothing came up. I want to check the ads there. Thanks.
Internet access while traveling
Just to add to the information regarding wireless Internet capabilities at several different hotels, it might benefit you to also check out places such as Panera Bread stores.  They are located throughout the country and many of their stores also offer WI-FI free of charge.  Also, you may want to consider going online and checking out WI-FI Hotspots.  Amazing what kinds of places have wireless these days!  (If you're an RV'er, you've really got it made!)  Good luck!
How easy is it to access old reports and
how far back do they go.
I don't get it. QA does not have access to our line counts
you couldn't make line count? From what I was told, only management and support had access to that.
Any other Keystrokers not able to access the intranet again?
It has been having a lot of problems this past week with going down. Has been down all day today.
They aren't that big on quality. We have access to
the past 50 files on a doc so if you have questions or need samples you can pull them up.   I'm surprised at the gross errors I see and I'm not even looking for them.   I don't know what percentage of the work they QA, but they need to be doing more than they do.  
Enterprise Platform
Does anyone here use the Enterprise platform and if so, is it fast?  Using DocQScribe and moving to Enterprise - can anyone compare the 2?
Enterprise Slowness
Any other Webbers out there spending half or more of their time waiting on screen changes, etc.  I'm about to throw this thing out the window.  My line counts are  suffering!!  AND it is only Enterprise.  Everything else is plenty fast!
Enterprise - My accounts are in OT right now.
x
At Webmedx, Enterprise does this. nm
x
chartmatrix vs enterprise
Anybody know the difference in these 2 platforms and which is better?
Enterprise has been great for me s/m
I've never had any document disappear, and I really like Enterprise. Occasionally slow, but I have attributed that to my internet service, because when Enterprise is slow, so is everything else on my PC that is on the net. Enterprise is easy to use, IMHO.
Webmedx, Enterprise
I do Radiology on Enterprise for Webmedx and run out of work on a daily basis. I enjoy working on Enterprise, there is just not enough work. I also work on Chartmatrix, but prefer Enterprise.
I'm on the Enterprise platform
They had me use their computer. I have the family insurance, including medical, dental, and vision. I do approximately 9000 to 10,000 lines a week when work isn't slow (which isn't often on my 2 accounts) or I'm not dealing with any sick kids (this winter has been AWFUL).
yes it's Enterprise I meant
I have worked a little bit on ChartMatrix, that is not as good.
Enterprise and ChartMatrix
I only work on the Enterprise side, so I can't tell you about the ChartMatrix side. I think Enterprise is about the easiest system I have come across as far as ease of use, as long as you don't mind using your cntrl and alt keys a lot (you do not have to get headers from a drop down list). I don't know what you mean by demos, but we have normals (both physician and MT created) that we can insert by using cntrl N to pick from a list or cntrl M to enter the code. I use ShortHand with no problems on this platform. They also allow instant text, though I have never used this program, so don't know how it works.

This is not a word based program. I have worked on a lot of different platforms, and this is one of the easier ones IMHO.
Escription/Enterprise
Anybody worked with both Enterprise and Escription.  Which is better?
Are you on CM or Enterprise? I'm finding sm
that it makes a huge difference if you are on CM platform - they seem to have weird rules.
do you know something about the Enterprise side
that we don't, in regards to there being no work here, I mean?  really bad today.  I keep getting NSA well into afternoon and that rarely happens...
Chartmatrix or Enterprise?
xxxxxx
Enterprise vs. Chartmatrix at WMX
my STM sent out a notice that said Chartmatrix work was going to become available if we were willing to switch to that platform and had problems running out of work on Enterprise.  before I respond I thought it might be a good idea if any chartmatrix MTs out there gave their 0.02 about the platform and the amount of work that's really available.  how do things look on your side?  tia
radnet/enterprise
I worked for Webmedx for about 15 months. They pay by line and the account I worked on used RadNet but we used enterprise for the voice files. It was a lot of switching back and forth between programs though I got pretty fast with the quick keys. Actually, they couldn't count lines in Radnet so it was by minutes, now that I think about it. I had to quit the job because I spent most nights refreshing and waiting for work that never came. I just started a new job, no radiology involved but still I'm liking it much more. There was talk about going to VR with PowerScribe and I didn't look forward to that because I worked with it in the past. I have to say, I don't like editing VR at all. I can see how the docs would want to edit their own but some the VR transcribed so poorly it would be like them typing the whole thing for themselves which I could never seeing the docs doing...lol.
need IC status and can't get high-speed access..sm
I need to find a company that will hire IC and using dial-up (can't get cable or DSL in my area).  I have over 20 years experience. Any suggestions would be appreciated. Thanks
The new version you can access line count.
Maybe you do not have good tech support or no one has shown you.
Same for TransTech - have access to previous reports
nm
Just to advise, that company does not have access to MTStars
/
I can't seem to access the archives. Is this a good company?
D&L talks a good game.  Am frustrated running out of work with Medquist yet again!  Does anyone know if D&L is a decent company to work for? 
A counter this is quicker to access, but I've never seen anything
nm
TTQA does not have access to MT line counts
Nor are they involved in hiring/firing.  Only give our opinion as to someone's quality. And I might add that TT management is as patient on working with someone with quality issues as any company I've seen in 20+ years in this business.  And low work is just part of being in this field.  TT is a good company. 
You use the Ctrl + keys to access everything in the program. Very
s
I work for them, and I have dial up internet access.

What platforms give you access to old reports?
NM...
FYI, any message board, any at all, have access to IP addies
Some people lol
WMX'ers, can you access the Community Page? sm
It will not let me access it, although it did last night.  I just wanted to check with  y'all before contacting someone at the company.  Thanks!
I like Enterprise but I have good ISP connectivity. sm
SH is okay; I'm used to it. IT will work but is not supported by the tech staff. LOTS of work, esp if you are an acute-care person. If you have crappy Internet, Webmedx is not the best place for you.
How was the platform? Enterprise sucks
big time.  E-mail said TransHealth had a good platform and they would take the best of both. 
And I work Enterprise accounts
So this whole thing is just really strange.
I know enterprise is a clunky old thing
but some people like it. It is rather slow too and hangs up at times. What's really the worst is when you click to submit your document and it disappears and you have to do it over. It was a real pain to me when I used it. On the other hand, the tech support people were very nice. I don't know anything about chartmatrix.
2 platforms, Enterprise and Chartmatrix. sm
I only use Enterprise. It is somewhat Word-based. It's quite easily to use, although it do use some improvement, like all things I suppose. It can be slow, but that doesn't happen as much as it used to. ShortHand is the expander. Hate it. You can use IT. Demos depend on the account. You generally don't have to do too much with them, at least not on my 5 accounts.

It's an okay platform, not nearly as good as DQS, but I'll take the downgrade in platform and the upgrade in company any day. Good luck to you. :)