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Serving Over 20,000 US Medical Transcriptionists

Here's a review from last summer.

Posted By: HTH on 2009-05-27
In Reply to: Any Current experience with Wordzxpressed?...sm - anonmt

http://forum.mtstars.com/company/v/1/74751.html


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QA review
I have just been there a week, do radiology and was only in QA for one week, today I'm out, 3-hour paid training is $200. I think pay is all dependent on experience and etc. line rate I believe is how many lines you type per hour.
Company review?

What does anyone know about Orion?


 


A good company will review them
A decent company knows which complaints are true and which are not and will want to weigh the validity of them. Yes, there are some chronic complainers. However, there are also some valid complaints repeatedly discussed here and some downright illegal employment activity complaints also discussed here. Were I an owner of a company, I would certainly WANT to hear feedback from my employees and attempt to come to some kind of reconciliation with them, if possible. If you ask me, this board shows how little communication is going on between employer and employee in this field and how little regard there is for the people who actually produce the work itself.

I posted a review within the past (sm)

week.  You should be able to find it if you search a page or two back.


I don't understand - are you still in Focused Review? sm
Error reports - you mean they are sending you feedback for your mistakes? or you are still formally being reviewed?
I work there and have never heard of someone being reviewed for a full couple of weeks.
review typed reports

The only way I know to review reports already typed is they go to QA for anything.  Of course, when new, the MT is on full QA.  


It sounds like the OP is wanting as much info on DQS as possible, so here are a couple things I don't believe I saw in this thread.


Keep in mind that as new accounts are started, there will also be blanks left, usually for demo things, landmarks, etc., so that is a big help, too. 


My LarTech Healthprime review
I have seen some older posts on Lartech Healthprime and I just wanted to give a good update/review on this company as I have 2 years of experience working for them.

Also I just wanted any out-of-work MTs to know that they hired me right out of training (I trained with At-Home Professions) but trust me, they have high standards when it comes to quality and they were patient, gave me a chance and helped me along the way.

My gripes (although this apparently is not LarTech's fault but the hospital account I work for) is that I get paid once a month and sometimes it is later than that, very inconsistent pay :(.

There is only two people I can get a hold of if I have any questions but they don't respond right away which is a downfall since my questions have to do with reports I am currently working on and I don't have time to sit around and lose TAT time waiting for them to get on, all communication is done via Yahoo messenger. They do respond to all E-mails, whether it takes them an hour or a day, they will get back to you.

They also do seem to have a problem with communication, for instance, I have been there for about a year and a half and I was only getting 7 cents standard, 3 cents editing and I asked them for a raise, he came back and said he already gave me a half cent raise and was surprised I didn't get that E-mail.

I know, the pay is super low, but I was out of school for a year looking for a job and nobody would give me a shot but they did and now I have 2 years of experience because of it, it beats the internship I almost chose to do for 6 months right?

Anyways, just wanted to get that info out there for any MT students looking to get their foot in the door, they gave me a chance from a very non-reputable school, why not you!


To clarify. I had a quality review
and the recruiter is the one who called me with the results.  I was asking specific questions about the review and certain items they couldn't answer.  Is this the norm?  I've been an MT for a while but have worked mostly for my own accounts.  Working for a transcription company is a new experience for me.  I just thought it odd that someone could tell me what I was doing wrong but couldn't explain why?
Review of Transcend for Those Trying to Decide...
First, sympathies to all of you at MDI. Been there, experienced it, it's pretty hellish to be involved in a merger on the best of days.

I've been with Transcend for some time now, and these are the points to consider:

The people are nice for the most part. I know that sounds like damning with faint praise, but I do have to say the TLs and upper management aren't asses about taking time off, helping with QA, etc.. when you can find someone to answer your e-mail.

The dictators aren't terrible. The worst ESLs dictate very rarely, so you only have to deal with them every now and then.

The platform is okay. Could be worse, could be better. I don't like it one bit personally, but to each her own.

Now for the other side of things...

There's no work. The jobs come in VERY slowly; it's the norm for me to log in to find maybe ten jobs waiting for an entire shift. I've spent many a shift checking every hour (as per company direction) to find myself wasting hours sitting at my computer surfing the internet. Yes, you can request secondary accounts... only to find yourself staring at another screen with no work on it. If you're willing to work on five to six accounts, you may be able to make the minimum line count, but I watch the numbers on ALL accounts and they're ALL very low on a consistent basis, so this is doubtful.

It's extremely unlikely you'll make the minimum to qualify for insurance or the sign-on bonus (if MDI-ers are being offered this).

Communication is very poor. It's the norm to send multiple e-mails about an issue to get no reply. The TLs and TMs change constantly and you're not informed.

If you don't make the minimum FT line requirements, you'll be sent letters of commitment which are basically written warnings about lack of production. If you inform them that you'd LIKE to make production but there's NO WORK with which to do so, even on your SECONDARY account, the answer is Try to get on another secondary, but for now we need you to sign this letter and return it. Basically, that translates as You're not making minimum because there's no work, but we're still giving you a warning. After this letter of commitment, they will give you one pay period to achieve the 900$ FT rate, then drop you to PT.

I'm making roughly 500$ PPP right now - started out making around 700$ PPP and watched it steadily decline (instead of increase) as the workload shrank.

I'm sticking it out for another couple of months and then I'm off to other pastures.

Hope this helps someone trying to decide about Transcend. Best of luck to you all, wherever you end up.
Passed in Feb 2008-CMT Review Guide

Wondering. Normal to have your quality review
delivered and discussed with you by the company's recruiter?
Does Webmedx automatically do an annual review process? sm
I recently had my 1-year anniversary and have not heard anything from anyone about a review.  I don't know if I should say anything to my STM yet or not. 
NJPR is in NJ, not NY, stands for North Jersey Physicians Review I believe,
try googling for a web page, I am quite sure they have one, you can the info and I think a phone number there to call.
Annual performance review criteria--hope it helps!
SC,

Good luck with getting the raise you deserve! I posted a couple days ago regarding my experience with my recent annual review and raise I received. With my company, the annual review is scored with 5 pts being the highest possible to achieve in 6 categories; quality, line requirements, attendance, % to QA, helping out, and communication. They award 1/4 cent/line if you have 4.5+ and 1/2 cent/line with a perfect score of 5/5. They only use the last 6 months of data to calculate total score.

In my experience, e-mails do not work! They are too easily lost and are forwarded to God knows who! Call your immediate supervisor and get their opinion and who to contact with this proposal. Good Luck!
omg-heat of summer

I meant heat of summer!! not head--sorry


Last summer? see inside
They do not keep anything that long due to privacy. Their recruiter was let go a few months back, so it definitely is no longer there. I would send it directly to them at KeystrokesHR@aol.com and let them know that you had sent it before. I know that the process is smooth now, based on talking to a few new MTs, so if you are interested, that is the way to go!
thank you - I'm hoping by summer to

nix the Q alltogether, unless by some miracle things get better. I think my biggest peave with the Q is that stupid time clock. I never wanted FT or benefits, so I don't see why PT with no benefits has to punch a clock. Give me IC any day!


The new company I'm going to only requires me to meet my daily quota on the days I say I'm going to work. If I need off, I just let them know I won't be working that day. No more holidays, no more cesspool and no more TIME CLOCK!


I hope things go well for you at KS. I've heard a lot of wonderful things about them on this board, especially if you want FT and benefits. Good Luck!


There is no summer slump at MDI. Its a
permanent slump situation, as its been going on for a long, long time. Something is way not right about this company, and I'm not sure what's going on, but its not good. Look below, and you'll see more eager new hires ready for training, every single day. I was bored the other day and browsing other MT sites, and I was shocked to see a thread and battle, just like here every day, of MDI-MD MTs with no work, MTs who can't get the 5 training jobs a day, yada, yada, and I saw the EXACT same letter from the recruiter and also from the tech person, whom many claim does not set them up at the agreed upon time, etc, and does not help with tech issues. The shock to me was that all were dated from Spring of 2007. That's how long this exact scenario has been happening, and it was creepy to read what looked like sincere posts here, as they were copied verbatim from a year earlier, and probably more before that had I wasted my time looking. There is something WEIRD and wrong about this company, and why anyone would waste 1 minute of their time with them is beyond me. And it was so hurtful and hateful a few months ago when those who posted that they had no work and something wasn't right were bashed and flamed for it being their fault somehow. Inferior MTs or whatever. There is a boatload of BS going on at MDI-MD, and I have personally experienced that boat, and its not gonna float for anyone. I truly believe they have their original staffers who get work, but forget the rest, and they are always, always hiring more and more, and with no work. If I were with them now, I would be MAJOR pissed and demand work. But there isn't any? I would also be demanding to know why they keep hiring. They have no answers, and they have no work either.
I was mid summer this year.
I used IType.
TTS - When I applied last summer
nothing more than an insulting subcontractor rate for 30 years' experience. Are you making at least more than 6.25 cpl?
Anyone else running out of work this summer?SM
I have been with this company for quite some time, and this is the first time I have run out of work.  It has been slow since June, but pretty much the whole month of July has been hunting for work and getting lucky if there's any there.  We've been told it's just an unusually slow summer.  Anyone else with this problem? 
I was with MQ for 11 years and left last summer.
The changes after 1/1/06 were not to my taste. And from what I can see over on the MQ forum, it hasn't gotten better. I started with TT last October and have really liked it. I've only run out of work a few times, and have had work in my backup. The office staff is wonderful. It was a very good move for me.
They added several new accounts this summer
so I don't know which one you are talking about, but I have been out of work for 2 days too and despite asking for a back-up account I have yet to get one.   I do know that another account is coming on-line next month, though they have hired people for it and those people are probably working on the other accounts in the meantime, taking work from the estabilshed MTs. 
How do you know new accounts are coming on in the summer?

I have not received any email saying such to us MT's.  I hope so, because work is really low during the week, a little more on the weekend usually.  More and more of our work is going to voice recognition, leaving low volume of transcribing left to do.


This is an excerpt from a press release by Transtech management that I saw on the internet.  Maybe those 20 MT's love the system, but the other 280 must not.  I know I hate Dictaphone ExSpeech editing platform (and hate the pay that goes alogn with editing on that platform).


We started using the Enterprise Express Speech System in late October of 2007 and have already seen a 500 percent increase in speech-recognized drafted
reports. While just 20 members of our team of 300 transcriptionists
are using the system now, we plan to expand its use significantly. In
only 60 days we've seen dramatic productivity climbs and our team
loves the system.


Info about Wordz from this summer.
Wordz was not the job for me, but I have nothing bad at all to say about them. Here is some recent info from this summer, hope it helps:

Pay on time by DD.

I worked on 2 platforms. (Winscribe and Transnet) Both use your version of Word and your Expander of choice or autocorrect. The platforms were just for management of voice files and attaching/uploading documents, no demographics were filled in.

All demographics were manual, and you download pt lists (some in notepad where you can copy and paste names and some fax copies where you have to retype everything).

Provider/address lists were provided for letters.

Job lists come out 4x per day. On at least one platform you have to check the job list for your work and manually enter the dictator# into the transnet platform to download jobs (you are not routed jobs automatically on the Transnet platform).

Pd training. You get about 4+ hours of phone training your first day, 3 modules. The longest module of training is administrative, paperwork, file management that you are expected to do and the other modules are on the transcribing and audio platforms. The administrative/paperwork/file management is the longest for a good reason, you spend plenty of time wrangling voice files, job lists, and pt lists every day.

QA was outstanding and very helpful. Quick relevant feedback and even a good job here and there.

There are set hours - sort of! They do ask that you set range of hours they can count on you to be there every day (maybe 8:00 to 3:00 for example) in case they need to reach you for stats or whatever, but you do not have to necessarily be working all that time, and you are not monitored. You are just expected to complete your account assignments within TAT.

Pay is low (it was 7.5 cents), but they justify that by the fact that they match transcriptionists to doctors....no pools. (That did not turn out to be the case for me, I was up to 20 dictators with more to be added on, although I know many are assigned to a small # of stable dictators...just get as much specific info during your interviews about exactly what accounts you would be on and how many providers so you can make an informed decision.)

Good luck!

Grandchildren keep me young. I have had 2 FT this summer (sm)
and occasional trips to town for teenaged grandson who has stayed at home this summer. Sometimes it is hectic and I feel stressed getting my hours/lines in, but then I take my mother to the Senior Center and watch all those people with so little to occupy their time and I feel really lucky.

During school year the 2 youngest still catch the bus here and come here after school. I am able to adjust my schedule so I can attend school functions/lunches during the day if their mom can't.

There may be a lot of problems with MT work anymore, but these are the reasons I and many other stay with it.


Well, I left MQ after 8 years last summer to go to Keystrokes (sm)

so I would have to say Keystrokes.  I have plenty of work and love my account and Keystrokes gave me primarily what I asked for as far as what specialty I wanted to type. I work in Meditech but there are other platforms there, it just depends on your account. MedQuist was a great place to work for about the first 7 years.  In January 2006 they introduced what they called the Rewards Plan and after that my work dried up in a hurry and I lost a LOT of money by staying there. But there are still people at MQ who have plenty of work and like it there, the way I felt about it in the old days. Both places have positive qualities but I am happier now at Keystrokes. It also depends on what you are looking for as far as how large of a company you want to work for...MQ is a big national, KS is much smaller and more personalized.  Good Luck!



It was slow on one of my accounts this summer but picked up. sm
If I were you, I would go to Karyn or Becky, not Martha. Both of them will help you. I think Martha is too busy with new hires but the other two are great with back-up accounts or at least getting the names in front of Martha. Just a friendly tip, not meant to offend or cause flames.
Talked to them last summer. Very nice people.
CPL depends on shift worked and how well you do on the test.
They have overhired for the summer. We will ALL be running out of work!

They thought they had a new account and it was not a go, so overhire again.  They are just running this ship TOO TIGHT


 


 


knew something was up after the paycheck fiasco this summer . . . sm
this DOES not surprise me, and I am sure there is more coming in the future.
I have not run out of work, except for about 2 or 3 hours late in the summer. sm
While I am NOT management, I do know both sides of this story...that of the MTs and of management. The side I pick? MY SIDE! The side with work in the queue, the side that I get paid for. So, even though I know both perspectives, I am not picking sides or defending management.

I will only observe that those who come here to bash a very nice company could be producing their lines. Given that I have consistently gotten over my minimums each and every day for the year I have been with TT says to me (remember I am on my side) that the work exists. If I can have it, so can you. Of course, every hour you are here spreading your ill-considered opinions could be, should be spent doing your job.

I am here, it is my day OFF!
I have to second that statement. Wish TT would not overhire during the summer months, as we get so
low on work now -- it is frightening to think about the summer months and then the holidays that follow.  Ouch !
Well, mine have even less today than yesterday. I don't know what is going on. I know summer te
to wax and wane, but I've only seen wane this summer, no wax.  Usually it's up and down, not steadily down, in my experience.  I'm becoming very concerned about being able to make ends meet.
My experience exact opposite- Me willing work 6 days, regular sched, 100% QA last review- Company: N
Me: Ready, willing and able to work 6 days a week, regular schedule, 100% QA my last review, on all ESL's doctors.

Companies: No work. All ESL work. All the worst dictators. No work, did I mention that. Don't want to buy new software or any software to help the MT. Ridiculous formatting rules to decrease my line count. Low line count rate. No holiday pay. Have to work holidays.

Your post was way, way out of line. Maybe you work for a great company, SO tell us who it is.

I've tried 10 companies in 10 years, and they were all the same. Pick my brain and make me work hard, hard, hard for ? 150 lines an hour with ALL ESL, poor sound quality, and then don't really want to pay for the 150 lines, want to jiggle and wiggle it down to 120 or less with rules.
It was during the summer, I think. Maybe you can access old stories from your local newspaper on
s
good point!!!! summer off plus 5 weeks during the year
if i had my life to live over.... a teacher has the best life
What season is THAT? Late spring/early summer? .. sm
or the figment of some MTSO's imagination or latest line of BS?? 
Couple of posts here on page 11 near the top and then back during the summer, you should find a
s