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How do you tell if acct u do is overflow? nm

Posted By: nn on 2009-09-22
In Reply to: I think it is a combo of all work being overflow and..sm - Webber


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Every acct I've worked on at WMX is overflow sm
and you say something to the STMs about it, they insist it's not so.  I don't even think they know what an overflow account is. 
I lost an acct with MQ, called the hospital and they told me who had the acct. I chose not to go wi
Older posts about them have the MTs bouncing from acct to acct and not being able to make
My acct mgr sent an update this morning stating a large acct sm
starting next week; another in 2 more weeks; another in early October; and another in November. This is just a normal end of summer / holiday slowdown. I'm sure other posters on this board are also out of work due to the same circumstances.
Give it a whirl. I WAS on that same acct, same pay. Asked and got put on an acct just as bad, so I
How was your acct at Amphion? I have a HORRIBLE acct...

I am new to Amphion and have this account that has a lot of account specifics, no automatic ADT (which means I have to search for the names, etc) which is not a problem for me, but there is one dictator who is ALWAYS awful, and I have been getting him back to back to back my first week with Amphion.  Did you find that you basically only had 1 or 2 dictators while there or did you have more?  Of course, I would not mind doing him occasionally but can't do this all day.  I will never be able to make any money, especially at the line rate that I am being paid.  I have 2 children of my own and 3 of my sister's children in my care.  I cannot afford to do this everyday and don't know what to do.  I work as an IC for another company making 9 cents a line, which is much more than Amphion, but really wanted employee status so was willing to make a little less, but I am afraid it is not going to work.  I do not want to have to find yet another company and start all over with them to only find out that they suck too.  Any suggestions?

Very experienced RAD, ER MT, can train on site in the Raleigh area but prefer to work at home if possible.  Pay by report or exam only.  Can cover odd hours, holidays and weekends for the right situation.
I did overflow for them and there were
horrible.  At our local Kindred doctors that can't get a job anywhere else go to Kindred.  I would get dictation that was 6+ months old.  I was a subcontractor so don't know about insurance.  
Does DSG do a lot of MQ overflow?
I worked at MQ and accepted a position with DSG.  After finishing the paperwork, I began to receive account specifics for DSG and noticed that some of those accounts were accounts I had worked on for MQ.  At the time, I just assumed that the accounts had been lost to DSG.  Are you saying that MQ contracts with DSG to outsource their overflow?  How long have they been doing this?
I don't know about MQ overflow but I have not
They may be doing overflow. SM
I don't think they are lying, since JMH in Miami sends all their work to India. It looks like they have every hospital account in Miami, Fl.

One thing, though, as far as I know, Diskriter has Broward General Medical Center, but this company may be doing overflow work.

Why haven't we heard of this company before? They sound huge.
NOT overflow
I have worked there for almost a year and it is definitely not overflow work.  I don't know what account you worked on but there is plenty of work on the accounts I work on except maybe the last day of the pay period.  Don't listen to these negative people...
yes, it is overflow
I worked there for a few years sometime ago. They actually told me that most of the accounts they have are overflow accounts. That is what they go after. They had possibly 1 account that was not overflow, but they lost it.
All are overflow. nm
overflow work
I work 20 hr/wk for SPi/CyMed on radiology. They need radiology MTs for Tue-Sat schedule right now. I work Sun-Thur. I have no benefits but I'm on social security and this works gret for me as a supplement to my SS check. I've been with them 1 year this week. I'll be out for hand surgery in a few weeks and I know for sure they'll need somebody then! I also know my supervisor will work with you on scheduling. I work for the Ohio office but I live in South, hurricane alley. Yes, Katrina got me but I have bounced back! I don't know if it's OK to give out my super's phone number, but if OK with admin of site, e-mail me for info. Best regards!
It is also only p.r.n./overflow work
I left a lot of blanks as well.  I'm not so sure I could strain that much.  Being overflow work is tough nookies to find a rhythm as well and I wonder how spaced apart the time would be before receiving the dictation.  Glad I'm not alone as even volume control and slowing down/speeding up was not really helping at all.  Oh well....  only lost about 1/2 an hour all in all. 
-Overflow help needed-

Posted By: JMT on 2007-08-31

I am a small MTSO and I need overflow help with neurology and orthopedics clinic notes. Work would be available once or twice per week, for now. I will pay by PayPal per job completed or weekly by snail mail, your choice. Testing is required. Please send resume and pay requirements if interested.

Not all companies are overflow. nm
Yes, it is all overflow - and there is not enough work for everyone! no msg
Plus, they do overflow accounts...sm
Their work is on overflow accounts where they're a partner with a very dishonest and disreputable larger company who has been outed on this board many times for the horrible treatment of their MTs, etc. I would have nothing to do with them. On the account they're hiring for you may work one day and then be pulled off for the next several days, all without pay. It's a push-pull situation and not fair to any hard working MT. All these companies that do the overflow work should be ashamed for not telling prospective employees about this upfront, but they don't. They wait until you've taken the tests, filled out mountains of paperwork, and just Really want to get to work, and then you find out....it's just wrong on so many levels.
Whether or not they only do overflow is irrelevant. Don't you think?? nm
Plus all my accounts are overflow which I
was not told when I was hired. My STM says they are not, but they all maintain in-house transcription departments and make sure that their MTs have work before sending work our way. How can you NOT call that overflow?
Aren't they ALL overflow?
I haven't seen one real account that WMX has - only overflow, which gets yanked away from us everytime the hospitals get slow so that their own MTs have work.

That is the biggest drawback to working for an overflow company.
By not overflow, do you mean they have no in-house...sm
MTs and we do all work types for them? I wish I were on your team. Sounds great.
I also do overflow work for a clinic..
I charge 10 cpl, but I know that their other replacement charges 12 cpl. If it were a specialty clinic (mine currently is family practice and easy work), I would charge no less than 12 cpl. I'm not sure but it may also depend on where you live geographically.  I live in Idaho so I'm sure since our cost of living here is fairly cheap and that would be the standard. If you live in a larger place, maybe you could easily ask for more. Just giving you my input..
I do some overflow for the Ohio office...
I work out of a different MQ office but have been doing some overflow work for the Ohio office. I only work on one account for their office, but it seems to have a lot of work. Not too many ESL docs, though there are a couple of tough ones. With the account I am on, mostly the dictators just speak very rapidly, but with time I've been able to get more comfortable with them.

Good luck to you!
I got hit with router, but they only do overflow work
and we ran out of work constantly. They play favorites big time, so the good work goes to a few people and the rest of us got the left-over garbage. The tech ruined my computer and that cost me a big bucks to get fixed.
Does anyone know of a company hiring for overflow OPs?
I am in the market for a position where I could pick up some work here and there.  I want a position where I would be contacted for overflow work, when the loads get too high.  It could be for any work type, but Ops are my favorite! I have 13 years (full-time acute care) experience.  Just looking for extra work.
I work for a company that does overflow and I have been

with them for 5+ years.  I have never not had any work and rarely has there been a day when there weren't extra lines available.  A couple of times the hospital's system has gone down and they have asked if anyone wanted a a day off, or could adjust their schedule to work different hours than usual, but I think that has only happened twice.    I have a lot of dictators, though I tend to get the same 30 or so regularly. 

It all depends on how the contract is setup, if they get a certain # of minutes a day, or if they just get whatever in-house can't handle. 

anyone know of overflow or vacation work available?
I work 2 jobs that I love, but both of them are 2-3 times a month and average 100 minutes of dictation at a time.  I rather like the nature of this work as it is given to and I usually have 2-3 days to complete it.  I have lots of experience--ER, other hospital (except ops), psychiatric hospitals and offices (which I loved!), specialty clinics of all types--it's just that I really don't want to give up the 2 jobs that I already have and love, so I would like more of the same kind of thing.  I thought overflow or filling in for vacations would be a good option, if I could find it.  Anyone know of anything like this?  I am considered an excellent Transcriptionist by all whom I've worked for. 
they are (or were) strictly overflow accounts
so it was feast or famine. Private or paranoid?? QA person was so nasty. The overall manager had such a flat affect - never sure if it was just to keep us away or whether depression played a big part.

Games?? Did you ever try to verify your line counts? My accounts were typed with set margin and supposedly they were adjusted to come out to 65 character lines, but you could never come up with the right number of lines, no matter what line count program you used. I think they count part of the report with one margin and use a different margin on others. We had no support - technical or managerial - on weekends, evenings, or holidays. You just fly by the seat of your pants and hope you don't mess too much up.

I also did not like having to buy all the expensive equipment you had to have, like only a Cisco modem, at $350 or more, etc.
I currently use VXP for my overflow account. Is this the same thing as VPN?
I use a Netgear router with no issues at all.
Doubt that overflow account is enough to

We need an entire facility to keep all the MTs who are out of work -- not just a couple of work types that are overflow.

question about the overflow account. sm
Is it in Missouri? No names necessary, just curious. I work for a hospital in Missouri that is sending some work out because we are backed up 10 days. I suggested Transtech and just curious if they actually listened to little ole me!
No TT overhired for the overflow account
they are putting those MTs on the other accounts.
They do not take on overflow accounts anymore either. sm
It must be another company.
my guess: 1 is accounts they have and 2 is overflow.
I am on that account and it is not overflow. It is a set volume with sm
a set 2 sites. You really should ask the lead instead of posting on an anonymous site which makes it look bad. Especially when you know as well as I do that this account is one of the best out there. I make great money and great lines.

I think that once it was caught up, which was a backlog created by the in-house staff, that they needed to make sure that everyone has the work they need but that the account is kept in TAT. Obviously there will not be as much work as it was unlimited while behind, but my understanding is that it will still be very busy as we are 100% responsible for the 2 sites.
I think it is a combo of all work being overflow and..sm
the fact that they overhire. Work has been low and slow for the past year. I have heard that some of the accts that we all heard about in that last conference call did not come on board--rumor, but other than the account that started in July to replace a lost one (and never has any work) and a clinic name I saw on the Community Pages (which a level 4 I'm sure will not be allowed to work), they have nothing new. Over the past year, they lost 2 of my accts. I have finally managed to replace them thanks to my persistence, but they are both overflow (like all of them) and low in work (like 99% of them). It just seems hard to get a PT job and still make 40 with them, but I guess we could try. Good luck.
WRONG - I work on 2 which are NOT overflow and know of 3 more sm
in my own STM group that are not.
They have tons of ESL-lots of overflow junk. nm
But don't they just help other companies with overflow type work?
It seems to me that that would make the work load very unstable.
Yes, I work on solid accounts, not overflow.
Many accts are overflow. Not negative, just factual. sm
They don't share that info with you when you are hired, however.
It is true, mostly overflow accounts and I ran out frequently
If you don't mind helping out India with their overflow - sm
I worked for them last summer and it was somewhat of a bait and switch they pulled on me.  Originally, I was working on one platform with tons of dictations and then all of a sudden, where did they go?  Then they switched platforms and were told that we needed to help out India with their backlog.  I saw RED!!!!  They outsourced our jobs over there and now we were expected to help them out??? They are the reason why we get paid diddly over here.  Maybe by now it has changed, but that was my experience.  You decide for yourself.
Webmedx must be sending work to overflow co's as soon as...sm
regular employees start hitting overtime. The economy has an effect on the workload, I know, but not like this, not during peak flu season. Does anyone know for a fact that they are doing this? TIA
What is the downside or upside to companies that have overflow accounts. nm
Pros and cons on companies with overflow accounts. nm
your company takes overflow or has a primary account
I really have no idea if this applies to your current situation, but when I worked at a hospital and a large MTSO took our overflow, some of the girls I worked with had no qualms about leaving (or perhaps assigning, can't really remember now) the horrible doctors to the MTSO. We had a monitor that showed all the jobs waiting in queue, and they would (or could, anyway) go down the list assigning themselves the good ones, thereby leaving the bad ones to the MTSO. I worked radiology and everything was in-house for that, but I would watch the acute care ladies do this.
Well, I was happy for that overflow account coming on board

It is helping out some. No, I don't work on that account, but I did put in a full shift today.

In fact, the work is picking up on the account I work on as I had a total of 3 full shifts this week. Sure feels funny to work a full shift lately.