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Yes, I work on solid accounts, not overflow.

Posted By: Work is there every day. nm on 2008-11-19
In Reply to: Wow! Is there always work? I wish I worked - where you did.

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solid work
If you want to work, choose your own schedule (not a 12-hour window), affordable benefits, and be paid well, then I think this is a great place to work. Like I said in an earlier post (might I add only one post, believe it or not there are others who actually enjoy working there) I've been there over a year and I don't understand why they have such a negative reputation on here. Everyone is entitled to their own opinion of course. There is a fair amount of ESL but I would say I have about 50% maybe. Nothing wrong with sound quality unless you have a crappy dictator, which happens anywhere you work. My 2 cents is that there is no perfect company, if there was everyone would be talking about it on here and working there. SoftScript happens to be a good fit for me and I'd be happy to talk to anyone about it on here.
Plus, they do overflow accounts...sm
Their work is on overflow accounts where they're a partner with a very dishonest and disreputable larger company who has been outed on this board many times for the horrible treatment of their MTs, etc. I would have nothing to do with them. On the account they're hiring for you may work one day and then be pulled off for the next several days, all without pay. It's a push-pull situation and not fair to any hard working MT. All these companies that do the overflow work should be ashamed for not telling prospective employees about this upfront, but they don't. They wait until you've taken the tests, filled out mountains of paperwork, and just Really want to get to work, and then you find out....it's just wrong on so many levels.
Plus all my accounts are overflow which I
was not told when I was hired. My STM says they are not, but they all maintain in-house transcription departments and make sure that their MTs have work before sending work our way. How can you NOT call that overflow?
they are (or were) strictly overflow accounts
so it was feast or famine. Private or paranoid?? QA person was so nasty. The overall manager had such a flat affect - never sure if it was just to keep us away or whether depression played a big part.

Games?? Did you ever try to verify your line counts? My accounts were typed with set margin and supposedly they were adjusted to come out to 65 character lines, but you could never come up with the right number of lines, no matter what line count program you used. I think they count part of the report with one margin and use a different margin on others. We had no support - technical or managerial - on weekends, evenings, or holidays. You just fly by the seat of your pants and hope you don't mess too much up.

I also did not like having to buy all the expensive equipment you had to have, like only a Cisco modem, at $350 or more, etc.
They do not take on overflow accounts anymore either. sm
It must be another company.
my guess: 1 is accounts they have and 2 is overflow.
cc
It is true, mostly overflow accounts and I ran out frequently
nm
What is the downside or upside to companies that have overflow accounts. nm
:
Pros and cons on companies with overflow accounts. nm
:
A majority of at-home MT is overflow work with in-house getting the bulk of the work. If they clean
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I did some overflow work for Landmark.. they are wonderful to work for.. very nice people.. pay was
.
overflow work
I work 20 hr/wk for SPi/CyMed on radiology. They need radiology MTs for Tue-Sat schedule right now. I work Sun-Thur. I have no benefits but I'm on social security and this works gret for me as a supplement to my SS check. I've been with them 1 year this week. I'll be out for hand surgery in a few weeks and I know for sure they'll need somebody then! I also know my supervisor will work with you on scheduling. I work for the Ohio office but I live in South, hurricane alley. Yes, Katrina got me but I have bounced back! I don't know if it's OK to give out my super's phone number, but if OK with admin of site, e-mail me for info. Best regards!
It is also only p.r.n./overflow work
I left a lot of blanks as well.  I'm not so sure I could strain that much.  Being overflow work is tough nookies to find a rhythm as well and I wonder how spaced apart the time would be before receiving the dictation.  Glad I'm not alone as even volume control and slowing down/speeding up was not really helping at all.  Oh well....  only lost about 1/2 an hour all in all. 
Yes, it is all overflow - and there is not enough work for everyone! no msg
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I also do overflow work for a clinic..
I charge 10 cpl, but I know that their other replacement charges 12 cpl. If it were a specialty clinic (mine currently is family practice and easy work), I would charge no less than 12 cpl. I'm not sure but it may also depend on where you live geographically.  I live in Idaho so I'm sure since our cost of living here is fairly cheap and that would be the standard. If you live in a larger place, maybe you could easily ask for more. Just giving you my input..
I got hit with router, but they only do overflow work
and we ran out of work constantly. They play favorites big time, so the good work goes to a few people and the rest of us got the left-over garbage. The tech ruined my computer and that cost me a big bucks to get fixed.
I work for a company that does overflow and I have been

with them for 5+ years.  I have never not had any work and rarely has there been a day when there weren't extra lines available.  A couple of times the hospital's system has gone down and they have asked if anyone wanted a a day off, or could adjust their schedule to work different hours than usual, but I think that has only happened twice.    I have a lot of dictators, though I tend to get the same 30 or so regularly. 


It all depends on how the contract is setup, if they get a certain # of minutes a day, or if they just get whatever in-house can't handle. 


anyone know of overflow or vacation work available?
I work 2 jobs that I love, but both of them are 2-3 times a month and average 100 minutes of dictation at a time.  I rather like the nature of this work as it is given to and I usually have 2-3 days to complete it.  I have lots of experience--ER, other hospital (except ops), psychiatric hospitals and offices (which I loved!), specialty clinics of all types--it's just that I really don't want to give up the 2 jobs that I already have and love, so I would like more of the same kind of thing.  I thought overflow or filling in for vacations would be a good option, if I could find it.  Anyone know of anything like this?  I am considered an excellent Transcriptionist by all whom I've worked for. 
I think it is a combo of all work being overflow and..sm
the fact that they overhire. Work has been low and slow for the past year. I have heard that some of the accts that we all heard about in that last conference call did not come on board--rumor, but other than the account that started in July to replace a lost one (and never has any work) and a clinic name I saw on the Community Pages (which a level 4 I'm sure will not be allowed to work), they have nothing new. Over the past year, they lost 2 of my accts. I have finally managed to replace them thanks to my persistence, but they are both overflow (like all of them) and low in work (like 99% of them). It just seems hard to get a PT job and still make 40 with them, but I guess we could try. Good luck.
WRONG - I work on 2 which are NOT overflow and know of 3 more sm
in my own STM group that are not.
But don't they just help other companies with overflow type work?
It seems to me that that would make the work load very unstable.
Webmedx must be sending work to overflow co's as soon as...sm
regular employees start hitting overtime. The economy has an effect on the workload, I know, but not like this, not during peak flu season. Does anyone know for a fact that they are doing this? TIA
Yes. Last entry on community board. ALL Web work is overflow.
I am fairly sure all their accounts still have in-house transcription departments. All mine do. The Atlanta account you mentioned started the same time as my main and always has more work than my hospital, which is an account that has almost completely dried up over the last year. STM states they are saving work for their in-house MTs.
Con: Overflow work is cherry-picked from the git-go by the account's inhouse MTs. nm
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I saw postings that all our work was overflow/extra support for hospitals. (sm)

Whatever happened, it has been ongoing since around the Memorial Day holiday.  I too am getting worried.  Christmas coming up, winter utility bills, not to mention the every day expenses we have in order to survive. 


I am picking up a PT position.  May be a little tired working the 2, but for right now it covers my butt.


 


The hospital I work just contracted to send our overflow to MDI. I've been watching as our SM

minutes slowly dwindle.  Last meeting we had, we voiced our concerns about losing our work and Transcend/MDI outsourcing overseas, only to be told that administration is happy that TAT is being met and so they are going to continue to send work to MDI on a daily basis and we don't believe they are sending OUR work overseas.


My hospital is a prime account to be sent overseas, a medium-sized community hospital, three (count 'em, three) ESL who aren't hard to do at all with the resting being very good, very American dictators, easy to understand.  No way would a service give this account to an American MT who could stand to make a good pay check doing this account.


I think the next step is to get rid of us all and send everything out.  If that happens, that's it for me, I'm getting out of transcription all together.  I know I definitely won't go to MDI for a job, like they would put me on this account where I could pull in 2000+ lines a day.


I've worked too hard all these years to be treated like my knowledge, skills, and education doesn't matter and to be paid peanuts for these skills I have worked hard to acquire, improve, and maintain.


I'm just really bummed today.  My job future isn't looking too good right now.  I hope I'm wrong. 


I still see no good solid reasons as to (sm)
why they are a horrible company. I don't want to jump around anymore and I was offered a job. Is there no work, difficult staff, very difficult accounts, what's the deal?

I CANT. BELIEVE. She talked for a solid hour
the fact that Acusis whacked us all in the knees with a baseball bat last Friday morning. Like it never even happened.

And tries to come off like everything Acusis does is for US - their 'appreciated' MTs. What a load of caca.
It was just one more solid hour of her flapping her lips and nothing but corporate c@ap coming out. But, that's how parrots are - don't really think on their own, just repeat what they're told.
I have gotten many solid, good job leads and offers from the board...sm.
I have never received any Spam or undesirable mail, only solid offers from companies, and I have gotten a great position through this and many other back-up offers. Just be sure to post a good resume, it will represent you, and always do research through board or Google, whatever, to see if this company would really be worth pursuing.....best of luck to you! There are a few other sites that you can post to for medical transcription, posting resume and such.
Not on the acct I was on. It was solid ESL and atrocius! Couldn't raise my line count after
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Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
I have 4 accounts, doing all work types, and I usually have enough work but this is the slow time of
year so we are scrambling a little for lines.  Easy platform, paychecks DD, always on time. 
Encompass- How are the accounts and work flow? Do you have a lot of work?
I need to keep busy. I cant sit here every day hoping for work so I'm looking elsewhere.
Lots of work here too. I cannot figure out which accounts have no work.
I'm on the Escription platform
Maybe it's the accounts your on. I work for MDI-FL and I'm swamped with work..
Sorry.. I had gone through a few days a while back of slower work, but lately especially since over the holidays, it has been crazy.. too much work..
I left for no work. There is work on some accounts, but NO
work on other accounts.  
Do you work on VR accounts? NM
.
We have a lot of work, accounts out of TAT.
If anyone tells you different, it's just not true.
Yes. I was placed on 2 more accounts but still work is low.
nm
What are they like to work for as far as accounts etc. nm
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No work for them now on any of my accounts.
Its slowwwwwwwwwwwwwwwwwwww.
I don't work for TT, but 7 accounts? Isn't that a bit
xx
I have THREE accounts and no work.
nm
There is a ton of work, some accounts have

more than others.   I've been on OT pretty much every day the past 3 weeks.  They've had several new accounts come on-line lately and I think they've had time to get the kinks worked out and see if they need to hire more and they do and are hiring. 


They are very aware of the slow platform and are working on it, but working on it and giving us a time frame is 2 different things.  I'm making about 2/3 of what I was at a previous company, as far as lines.


I absolutely hate the clocking in/out.


Benefits are good, but most of them you will never use - short/long-term disability, life insurance. 


I think they have a good incentive program, but with the slow platform doubtful I'll get enough lines for anything over first tier if that.   I do get shift differential because I work over 2 shifts.


I think they are a good company, there is good IT support and some STMs are great.  I haven't had any issues with QA at all. 


If they get the platform issues I'd be 99% satisfied. 


 


 


My TT accounts have work
I work 2nd shift and have had plenty of work thus far. Had 1 slow night about 3 weeks ago.
Yes there is work. There are at least 2 accounts

that are on OT pretty much every day, but I asked to work on one of those accounts and was told that I could work on them as a secondary account. 


I had 3 accounts.  I still was only able to get about 15 hours in a week and that was trying to work 7 days a week and sitting in front of the computer for 12+ hours some days checking for work about every 5 minutes to see if I could get a report. 


If you look on the backlog report you see an awful lot of 0 going down the page. 


What?! I work rad accounts

I'm having a really hard time believing your post at all...but I'll give you the benefit of the doubt and make the following suggestions:


1).  Our supe is great - and she will work with you to help change your situation.  Have you spoken to her about this?  What was her response?


2).  Are you only trained on 1 account?  Supe has recently offered to train people on more accounts - have you taken her up on it?  There are several accounts that have OT approved until further notice on the company backlogs page (they have been that way for a couple months now) - have you asked to train on them?


3).  Are you willing to change your hours/days?  I had a problem when I first started, but I was willing to change my days off and scheduled hours so that there would consistently be work for me.  Its all about client needs and workflow.


4).  You work a 12 hour window like the rest of us, right?  So if you work 6am-6pm you have 12 hours a day to try to work; you could log out for an hour if you're out of work, go do something else, then come back in a while and try again.  Do you only try to work the first 8 hours of that window?


5).  On the few occasions I ran out of work when I was a newbie, the supe told me I could come in on my days off and make up the difference.  Have you asked her about that?


I maybe can understand why you would have a problem THIS weekend - they offered us a bonus incentive of a $25 Walmart gift card for each OT hour worked (sounds like TAT issues and/or understaffing to me!!!).  If a lot of people chose to take advantage of that during your shift, they might have taken most of your work, but when the work dried up, they would go away and the work would build back up. That happened to me a couple of times this weekend on my primary, but there was still plenty of work on my secondaries.  BTW I work nights.


Feel free to email me privately regarding which accounts I work.  Something is not right here, because I've been working all the OT I can handle, and I could at least tell you where and when that is.  But really, talk to our Supe, she's not the kind of person to let you stay in this situation if she's made aware of it.


I never run out of work. Of course, I have at least 30 different accounts. nm
,
I work on accounts that all have to be sent to QA
very, very, very slow.  I have to work an incredible amount of hours to meet my full time obligation. Sorry I accepted the position.
Yes there is work, my accounts are in OT! nm
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Out of work again. 3 accounts. What's up? (sm)

I followed the thread about losing a big account yesterday, but this low work has been going on since the middle of May.  The last I knew there were new big accounts coming on, don't know when, but can't be soon enough for me. 


I am trying not to panic, but I had quit my PT job (I know - stupid) and this is my only income right now. 


Have been doing MT for over 25 years and rolled with the ups and downs, but this is not a normal time of year for it to be this low for this long. 


I love the company and hope to stick it out, so far I am able to flex around and get my lines in but I feel guilty knowing this is negatively impacting someone else. 


I am thinking I better be looking for a part time gig to supplement.  Good luck to us all.