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Serving Over 20,000 US Medical Transcriptionists

I'm curious who wrote that post...

Posted By: Exactly on 2009-05-31
In Reply to: I know they don't know because I sm - WMT

...if they are WebmedX mgt trying to mislead? I know of no accountso f theirs still on regular transcription and I asked as well. I hate editing. Two years later it hasn't gotten any better and I make SO much less it's rediculous. It's easier the majority of the time to type the whole report from scratch and make pennies on the dollar for doing same. :(


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    Do you see what I wrote under the post?
    It does not matter what I believe anyhow. The fact is the company believes you have to be a QA person for 5 years. I believe you should to do their accounts, yes, because their accounts are acute care, in depth
    I didn't see that in her post at all. In fact I wrote something similar...please sm
    I believe what she meant was similar to what I wrote which was that I felt a majority of the nasty posts probably came from isolated people that take crap all day. These types normally get walked on because they aren't outspoken enough in real life to say what they feel. Then they anonymously come here (or other boards)to take out their pinned up frustrations. It's merely an opinion and you know what they say about those.:)

    The reason I believe this to be true is because I've encountered way more nasty people on-line than in real life. If some of the posters said the same nasty remarks to a person's face that they do hiding behind a screen name, #1) They'd get fired. #2) They'd have NO friends.
    #3) They'd lose a few teeth.

    Think about it.
    oh geez "always... all the time" I should read what I wrote before I post. sigh
    .
    I am curious too....could someone please post?
    TIA...
    I was curious about that post this morning
    too and did a little checking. I got curious because of the middle eastern sounding name for an email address. They also had an address listed in Viena VA plus a phone number. I did a check on the area code of the provided number and it was out of North Dakota. I would not think this was a reputable place to work, if even existent. Maybe that is why post was removed.
    kind of curious - did I miss a post to this or something
    Was this a follow up to a question? Do you work there?
    did you see what she wrote
    Hey, did you see below where the cheerleader wrote that I need a lawyer? Funny isn't it? Hmmm.... I'm thinking First Amendment applies! Sheeeshhh
    Do you see what you just wrote to me? sm
    Read your second paragraph with all the caps and personal attacks? I did not do or say anything that justifies you calling me miserable. This is a board where adult professionals post opinions. I posted mine and I guess you don't agree with my opinion. For you to suggest that I need social skill and that I a NASTY as you cap it and MISERABLE is provocative and looking for an argument. I will not take the bait but I just will point out that you are overreacting and provoking here.
    called and wrote
    x
    I already joined and wrote him! sm
    I pray that they will get theirs in the end. Justice will prevail!
    Yes, I wrote them twice since testing, but got no
    s
    Somebody wrote in the forum that they did
    nm
    Wrote this a while back.....sm

    Never got published, but maybe you can get some points from it.... 


     


    RE:  YOUR CONFIDENTIAL MEDICAL INFORMATION GOING OVERSEAS


     


     


    I am a medical transcriptionist, and I am also a patient of several doctors in the United States of America. 


     


    I have a story that needs to be told to U.S. Citizens.  I shall remain anonymous, but I do feel that whoever breaks this story to the public will have done them a great service.


     


    In an effort to save money, at the public’s personal expense, many patient records (voice dictation) from the United States are going overseas to be transcribed (mostly to India).  This means that possibly even YOUR confidential medical and personal information (such as your Social Security number, address, phone number, etc.) is going overseas.  The world climate in which we are now living makes this is a very dangerous situation. 


     


    I do have a financial interests in this issue, but I am also a US citizen who is very concerned about my personal medical information getting into the hands of the wrong people and feel that the US government should put constraints on this. 


     


    All people are created equal and I am very sorry for the people who would no longer profit from this business overseas should our government put an end to it; however, I do feel that the US public has a right to know what is happening to their medical records, as they are their legal property.  At the very least, they should have to legally consent to their records leaving this country.


     


    Thank you for your attention to this.


     


     


    Concerned Citizen


    I wrote it and can't find it either

    I just wrote in about the MT from MDI asking where to go...I can't find my reply either!  Glad you saw it.  Now I know I'm not going crazy.


    Suzanne Gabric


     


    If you read what I wrote more carefully
    you would see that I said it is fine as long as they tell you up front. Which they don't. Which means it isn't fine.

    In other words, I was being a little sarcastic :)
    I just wrote my state senator the following..
    Dear Senator: You may or may not know about a recent sale of Medquist, Inc. Transcription Services selling 70% of their stock to an India-owned company as of 5/22/08. In 2007, Medquist fired over 1000 employees to prepare for this sale. CBAY is known for firing US employees and hiring employees in India to do US medical transcription. We desperately need your help to address the issue of outsourcing of US medical records thereby losing confidentiality of our medical information, social security #s, birthdates, and much more. including further loss of jobs for US workers. We urge you to pass the following bill:

    S. 810/H.R. 1653
    Clinton (D-NY)/Markey (D-MA)
    Prohibits American businesses and health care organizations from sharing consumers’ personal information with foreign affiliates or subcontractors without consent from consumers. Allows consumers to “opt out” of having their personal information processed overseas and bars companies from denying service or charging consumers more as a result.

    Any and all help you can give us in regard to keeping jobs in the US will be greatly aprpeciated.
    I misread what you wrote and apologize.
    My response below was a result of my misunderstanding!

    My apologies, MtMommyof2!

    That sure sounds like AHDI wrote it. It sure is
    Or maybe even FBI - one never knows how deep their dishonesty runs.........
    Dude, I'm poking fun at what you wrote! LOL.
    x
    Ok. So for each report you wrote down the word count?
    then compared it? Just wondering.  I probably won't do it because that would just take up too much of my time but wondered how you did it.
    Just to clarify, I wrote the first few MTSO posts
    But this is not mine. However, I have to agree that some MTs look much better on paper!!
    Based on past interviewed, there is the information I wrote down

    I cannot guarantee this information is 100%, and anyone with more accurate information feel free to chime in, but I have interviewed with several companies over the past few months, and here are the notes I have taken on what was offered by Webmedx and Axolotl:


     


    Webmedx Acute Care = probably includes ESL dictators


    Axolotl Clinic Work = probably easier/better dictators 


     


    VR/ASR:


    WMX = Starting to covert accounts to ASR


    AX = Unknown


     


    Insurance (Single):  Axolotl costs more per pay period than Webmedx.


     


    Pay Days:


    WMX = 26 (every 2 weeks)


    AX = 24 (twice monthly)


     


    Medical, Dental, Vision Insurance:


    WMX = Eligible after 90 days


    AX = Eligible after 30 days


     


    Flexible Spending Account:


    WMX = None


    AX = Eligible after 90 days


     


    401K:


    WMX = Eligible after 1 year, with NO MATCH


    AX = Eligible after 90 days with partial match 


     


    Eligible Tuition Reimbursement:


    WMX = Unknown


    AX = $2,000 per year 


     


    Working Holidays:


    WMX = You are expected to work the holiday if it falls during your regular work schedule, unless you request it off in advance and there is enough coverage.


    AX = Rotating.  If it falls during your regular work schedule, they try to spread it out so no one is working all the major holidays. 


     


    Yearly Bonus or Pay Raise:


    WMX = never heard of anyone getting a raise


    AX = Anniversary $500 bonus (minimum)


     


    ISP, incoming dictation snafu, or Acts of God preventing you from working:


    WMX = Full-time:  you have to make up the time or take PTO, preferably the same day


    AX = Depending on the circumstances, you may still get paid and only have to work your regular schedule


     


    Full-Time Status:


    WMX = If you fall below 35 hours per week for three consecutive months (no matter what reason), they automatically drop you to part-time status. 


    AX = Unknown


     


    I wrote this email and sent it to the Toledo Blade newspaper.
    Dear Mr. Zerbey:

    I wanted to make you and your readers aware of the situation that took place at Heartland Information Services (owned by HCR Manor Care-parent company-Toledo based company) today, Monday, May 8, 2006. In a mandatory conference call (for the chosen employees) Kathy Clemmons, VP of the US based operations and Colleen Neidert, HR Manager promptly told all of the US based medical transcriptionists and some Quality Assurance employees and auditors, that we no longer had jobs with Heartland Information Services. Kathy Clemmons stated that over the past 4 to 6 months Heartland had been looking at ways to become profitable for HCR Manor Care by increasing their business through new contracts with hospitals and physician practices. Apparently, according to Kathy Clemmons, VP, that did not happen and the company decided to look at ways to cut costs. Kathy Clemmons, VP stated that it cost Heartland 5 times more to pay the US based medical transcriptionists versus what they pay the medical transcriptionists in India. So, needless to say, here I am typing this email to you as one of the employees given a permanent layoff as per Colleen Neidert's (HR manager) words in the meeting. All US based MTs are employed until July 7, 2006 at 2:00pm, at which time, all computers are to be turned off and work as a Heartland employee ceases. They are offering the computers that employees used to work on from home offices for an astounding deal of $800. They are going to show the $800.00 on the time sheets as income and then deduct the federal taxes and then we will also be responsible for the state and local taxes on the computer. This is the severance package. Of course, we can opt not to take the computer and send it back.

    Noticeably absent from this mandatory conference call was Dennis Paulik, President of Heartland Information Services. I thought that was rather professional and courteous of him. He destroys the lives of hundreds of employees and their families and then does not have the courtesy of firing his own employees! Great guy he is!

    How many more jobs are we, as United States citizens going to lose to India or China? How much longer are we going to turn the other cheek? What is it going to take to stop this raping of our own country of jobs and lives for that matter? Who will have the nerve and strength to say enough is enough?

    What will the hospitals and physicians' think when they learn that all of their dictation (legal documents in a court of law if there were to be a lawsuit) are being transcribed by nonEnglish speaking individuals? What will the patients of these facilities think? How is the HIPPA law being enforced overseas to protect the rights of patients?

    The bottom line is money obviously, for Heartland and HCR Manor Care, but if given a choice, I know without a doubt, the American patient and American physician and hospital and healthcare facilities would choose quality and accuracy 100% of the time over an underpaid, nonEnglish speaking, half the world away individual listening to and transcribing their vital information pertaining to their actual lives in some cases.

    I am one of those unfortunate individuals fired today. I worked my heart out for this company as did so many. We worked weekends, holidays, overtime, we worked when others were sick or on vacation or to cover shifts when individuals did not call in to work. We worked and worked, always grateful in the most humble of ways, grateful for our jobs with Heartland.

    Heartland, the name itself, the heartland of America, not India, but America, all of the great American cities such as Toledo, Ohio; Madison, Wisconsin; Omaha, Nebraska, and Rockford, Michigan. What will happen to us now? Where do we go from here? Sure, we will all find ways to continue on, we have to, but what about the next company, the next American citizen working hard to live the true American dream, what happens when it continues to happen? Where does it end?

    God Bless us all. May we be blessed with great, American based jobs.

    I would be most grateful to you if you would place this email on the Editorial page or even the front page of the Toledo Blade. I am a full-blooded American just telling my story and the story of hundreds of others today. May you find it in your heart to hear the cries of the American worker, simply trying to live the American dream, only to be replaced by the Indian worker, trying to destroy the American dream.

    Thank you for listening not only to me, but I hope my words expressed what so many of us former employees are feeling tonight here in the Heartland of America.
    I wrote AAMT, the President, and my senators tonight...sm
    I'm also going to write my local paper and contact some news organizations.
    To Mary K - I totally agree...I thought you wrote a

    great letter and I hope you get some response to it on a national level..the public needs to know about this as is concerns THEIR medical records!  I applaud your efforts and hope something comes from it!



    Oh Geez- i didnt read what I wrote - correction in msg

    Has anyone else gotten late paychecks from Meridian in the past. 


     


    I was up working half the night.  So please dont hound me.


    I wrote to their HR department, which is the only contact I could find for them, last week, but no r
    x
    I'll say! Wrote off $82 million as "goodwill impairment"
    NM
    My post should say the post above not the post below, Sheryl's post to be specific. nm
    nm
    Curious too!! I am on LOA with them, but would like to know!!
    x
    Curious?
    Which "owner" are we talking about?  I've worked there 2 years and never encountered a "moody" person.  Matter-of-fact, I don't even know who the owner IS come to think of it????? 
    I'm curious

    So many trashing MQ before they've read the new information.  If you're that unhappy why do you stay?  Why not leave before the packet arrives?  Why not quit kvetching and moaning and go find someone whose practices and pay rates you find satisfactory. 


    How many of you are MTs with less than "perfect" skills and yet MQ keeps you on?  How many of you work the required hours?  How many of you do what is expected of YOU as an MT?  My guess, having spent many years as an MTSO, is that many of those complaining are the ones not meeting the requirements of being a PROFESSIONAL MT.


    Give MQ the benefit of the doubt.  I've known this company since its inception in the 1970s and believe me, the packet is a good thing for MTs, for the MT industry, and for PROFESSIONAL transcriptionists who want to continue doing professional work.


    I'm also curious if they
    hire IC or FTE?  Looks like an interesting company.  I'd like to know something about them too!
    Curious
    Why,  those 2 last names are partners in OSi
    Now I'm curious
    I agree DH is a good person, she's the only one I've ever spoken to in the office besides the techs.  Curious to know who the swivel head might be.  LOL  Didn't know they ran out of work, wouldn't bother me once in awhile but if it became consistent....well....
    Curious - What is SBC? sm
    I have Verizon Freedom. I told them exactly what I would be using it fr and they said no problem, unlimited. I hope they don't call me out on it.
    MDI-MD MTs - I'm curious whether you use

    another expander?  And if you use Bayscribe, do you use the Quick Bar?   I keep going back and forth.  I have ShortHand and Smartype of my own.  I've tried all different combinations of using them and can't seem to find the right combination.  What I like about Shorthand is that a box pops up to tell me/remind me what is going to play out when I put in a certain shortcut.  The Bayscribe Expander doesn't, unless you are using the Quickbar.  But then when I use the Quickbar I have trouble with it expanding stuff I don't intend to expand, especially when I putting in the header stuff.  But a plus for Quickbar is that is expands instantaneously and I have found Shorthand to hesitate slightly and sometimes by that time I have gone on typing and it will do weird things like capiltalize a letter in the middle if I have pushed the caps key or whatever as I continue typing.


    What works for the rest of you?


    just curious, but . . .
    Didn't the administrator ask OSi to confirm that they were offshoring before making a decision about banning from the board? Of course we all know they didn't get the truth, but I do think they asked them directly. If a co. is going to put ads on this board, don't they owe it to the adm. to be truthful? And I really think they would be. But my biggest question is why some of you people on here just persist on bullying people when they ask questions. It's ridiculous and childish.
    I'm curious about this too. (sm)
    I spent some time on the AAMT website and can't find it there either. Were you able to get an answer?. I may call the company tomorrow to ask them again before I make my final decision.
    Curious...
    as to why you only worked on it for a few days?
    Just curious!!

    Does anyone know anything about a company called ATSI (american transcription solutions, inc.) also known as MT World? Just wanted some info on this company (the good, bad, and the ugly).   Thanks


                                                         


    Just curious!!
    Is the money the only thing that stopped you or was there something else?
    To Just Curious
    Yes, the subjects are similar and forgive me if this second post bothered you. My first message was directed at how to ensure I could get my first job back within the MT department where I previously worked. In this second message I was questioning whether national employers might hire me if I wasn't accepted back into my department. I was concerned how my two-year lapse working would be received by the national companies as I'm sure the dates will be verified by my employer.
    I am curious as well
    I have also taken the initial test and will be taking the second portion. Would also like any info anyone may have!
    But is that at 4 cpl? Just curious.
    x
    I'm curious too!
    :)
    Curious too
    I work for Cymed too, but I'm pretty far out of the loop about anything..just sitting home typing... curious though.
    Just curious though...how many hrs PTO
    do you get per year and how long before you can start using it. Also, is the PTO and holiday time paid at a flat hourly rate for everyone or based on your average? This is all stuff to compare. Thanks.
    Curious

     


    Are you considered an employee or IC with them? 


    Curious to know...
    if the original poster below did indeed report them...or if the previous team lead did as well?
    I'm just curious about something sm
    What do you have to lose about communicating openly and honestly with your manager? The worst they can say is No, I need you to stay on X accts. If you say look, I'd be more productive on 1 primary - or whatever your magic number- although happy to help with other accounts, maybe they'll say Sure.

    All you can do is ask. I asked for 3 primaries and 2 backups at my employer (Webmedx) and my manager was happy to do it for me.