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Serving Over 20,000 US Medical Transcriptionists

called and wrote

Posted By: BOTH on 2006-01-24
In Reply to: Are they not answering the phone in their office?!! nm - Sometimes email isn't enough

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did you see what she wrote
Hey, did you see below where the cheerleader wrote that I need a lawyer? Funny isn't it? Hmmm.... I'm thinking First Amendment applies! Sheeeshhh
Do you see what you just wrote to me? sm
Read your second paragraph with all the caps and personal attacks? I did not do or say anything that justifies you calling me miserable. This is a board where adult professionals post opinions. I posted mine and I guess you don't agree with my opinion. For you to suggest that I need social skill and that I a NASTY as you cap it and MISERABLE is provocative and looking for an argument. I will not take the bait but I just will point out that you are overreacting and provoking here.
Do you see what I wrote under the post?
It does not matter what I believe anyhow. The fact is the company believes you have to be a QA person for 5 years. I believe you should to do their accounts, yes, because their accounts are acute care, in depth
I already joined and wrote him! sm
I pray that they will get theirs in the end. Justice will prevail!
Yes, I wrote them twice since testing, but got no
s
Somebody wrote in the forum that they did
nm
Wrote this a while back.....sm

Never got published, but maybe you can get some points from it.... 


 


RE:  YOUR CONFIDENTIAL MEDICAL INFORMATION GOING OVERSEAS


 


 


I am a medical transcriptionist, and I am also a patient of several doctors in the United States of America. 


 


I have a story that needs to be told to U.S. Citizens.  I shall remain anonymous, but I do feel that whoever breaks this story to the public will have done them a great service.


 


In an effort to save money, at the public’s personal expense, many patient records (voice dictation) from the United States are going overseas to be transcribed (mostly to India).  This means that possibly even YOUR confidential medical and personal information (such as your Social Security number, address, phone number, etc.) is going overseas.  The world climate in which we are now living makes this is a very dangerous situation. 


 


I do have a financial interests in this issue, but I am also a US citizen who is very concerned about my personal medical information getting into the hands of the wrong people and feel that the US government should put constraints on this. 


 


All people are created equal and I am very sorry for the people who would no longer profit from this business overseas should our government put an end to it; however, I do feel that the US public has a right to know what is happening to their medical records, as they are their legal property.  At the very least, they should have to legally consent to their records leaving this country.


 


Thank you for your attention to this.


 


 


Concerned Citizen


I wrote it and can't find it either

I just wrote in about the MT from MDI asking where to go...I can't find my reply either!  Glad you saw it.  Now I know I'm not going crazy.


Suzanne Gabric


 


If you read what I wrote more carefully
you would see that I said it is fine as long as they tell you up front. Which they don't. Which means it isn't fine.

In other words, I was being a little sarcastic :)
I just wrote my state senator the following..
Dear Senator: You may or may not know about a recent sale of Medquist, Inc. Transcription Services selling 70% of their stock to an India-owned company as of 5/22/08. In 2007, Medquist fired over 1000 employees to prepare for this sale. CBAY is known for firing US employees and hiring employees in India to do US medical transcription. We desperately need your help to address the issue of outsourcing of US medical records thereby losing confidentiality of our medical information, social security #s, birthdates, and much more. including further loss of jobs for US workers. We urge you to pass the following bill:

S. 810/H.R. 1653
Clinton (D-NY)/Markey (D-MA)
Prohibits American businesses and health care organizations from sharing consumers’ personal information with foreign affiliates or subcontractors without consent from consumers. Allows consumers to “opt out” of having their personal information processed overseas and bars companies from denying service or charging consumers more as a result.

Any and all help you can give us in regard to keeping jobs in the US will be greatly aprpeciated.
I misread what you wrote and apologize.
My response below was a result of my misunderstanding!

My apologies, MtMommyof2!

That sure sounds like AHDI wrote it. It sure is
Or maybe even FBI - one never knows how deep their dishonesty runs.........
Dude, I'm poking fun at what you wrote! LOL.
x
I'm curious who wrote that post...
...if they are WebmedX mgt trying to mislead? I know of no accountso f theirs still on regular transcription and I asked as well. I hate editing. Two years later it hasn't gotten any better and I make SO much less it's rediculous. It's easier the majority of the time to type the whole report from scratch and make pennies on the dollar for doing same. :(
Ok. So for each report you wrote down the word count?
then compared it? Just wondering.  I probably won't do it because that would just take up too much of my time but wondered how you did it.
Just to clarify, I wrote the first few MTSO posts
But this is not mine. However, I have to agree that some MTs look much better on paper!!
Based on past interviewed, there is the information I wrote down

I cannot guarantee this information is 100%, and anyone with more accurate information feel free to chime in, but I have interviewed with several companies over the past few months, and here are the notes I have taken on what was offered by Webmedx and Axolotl:


 


Webmedx Acute Care = probably includes ESL dictators


Axolotl Clinic Work = probably easier/better dictators 


 


VR/ASR:


WMX = Starting to covert accounts to ASR


AX = Unknown


 


Insurance (Single):  Axolotl costs more per pay period than Webmedx.


 


Pay Days:


WMX = 26 (every 2 weeks)


AX = 24 (twice monthly)


 


Medical, Dental, Vision Insurance:


WMX = Eligible after 90 days


AX = Eligible after 30 days


 


Flexible Spending Account:


WMX = None


AX = Eligible after 90 days


 


401K:


WMX = Eligible after 1 year, with NO MATCH


AX = Eligible after 90 days with partial match 


 


Eligible Tuition Reimbursement:


WMX = Unknown


AX = $2,000 per year 


 


Working Holidays:


WMX = You are expected to work the holiday if it falls during your regular work schedule, unless you request it off in advance and there is enough coverage.


AX = Rotating.  If it falls during your regular work schedule, they try to spread it out so no one is working all the major holidays. 


 


Yearly Bonus or Pay Raise:


WMX = never heard of anyone getting a raise


AX = Anniversary $500 bonus (minimum)


 


ISP, incoming dictation snafu, or Acts of God preventing you from working:


WMX = Full-time:  you have to make up the time or take PTO, preferably the same day


AX = Depending on the circumstances, you may still get paid and only have to work your regular schedule


 


Full-Time Status:


WMX = If you fall below 35 hours per week for three consecutive months (no matter what reason), they automatically drop you to part-time status. 


AX = Unknown


 


I wrote this email and sent it to the Toledo Blade newspaper.
Dear Mr. Zerbey:

I wanted to make you and your readers aware of the situation that took place at Heartland Information Services (owned by HCR Manor Care-parent company-Toledo based company) today, Monday, May 8, 2006. In a mandatory conference call (for the chosen employees) Kathy Clemmons, VP of the US based operations and Colleen Neidert, HR Manager promptly told all of the US based medical transcriptionists and some Quality Assurance employees and auditors, that we no longer had jobs with Heartland Information Services. Kathy Clemmons stated that over the past 4 to 6 months Heartland had been looking at ways to become profitable for HCR Manor Care by increasing their business through new contracts with hospitals and physician practices. Apparently, according to Kathy Clemmons, VP, that did not happen and the company decided to look at ways to cut costs. Kathy Clemmons, VP stated that it cost Heartland 5 times more to pay the US based medical transcriptionists versus what they pay the medical transcriptionists in India. So, needless to say, here I am typing this email to you as one of the employees given a permanent layoff as per Colleen Neidert's (HR manager) words in the meeting. All US based MTs are employed until July 7, 2006 at 2:00pm, at which time, all computers are to be turned off and work as a Heartland employee ceases. They are offering the computers that employees used to work on from home offices for an astounding deal of $800. They are going to show the $800.00 on the time sheets as income and then deduct the federal taxes and then we will also be responsible for the state and local taxes on the computer. This is the severance package. Of course, we can opt not to take the computer and send it back.

Noticeably absent from this mandatory conference call was Dennis Paulik, President of Heartland Information Services. I thought that was rather professional and courteous of him. He destroys the lives of hundreds of employees and their families and then does not have the courtesy of firing his own employees! Great guy he is!

How many more jobs are we, as United States citizens going to lose to India or China? How much longer are we going to turn the other cheek? What is it going to take to stop this raping of our own country of jobs and lives for that matter? Who will have the nerve and strength to say enough is enough?

What will the hospitals and physicians' think when they learn that all of their dictation (legal documents in a court of law if there were to be a lawsuit) are being transcribed by nonEnglish speaking individuals? What will the patients of these facilities think? How is the HIPPA law being enforced overseas to protect the rights of patients?

The bottom line is money obviously, for Heartland and HCR Manor Care, but if given a choice, I know without a doubt, the American patient and American physician and hospital and healthcare facilities would choose quality and accuracy 100% of the time over an underpaid, nonEnglish speaking, half the world away individual listening to and transcribing their vital information pertaining to their actual lives in some cases.

I am one of those unfortunate individuals fired today. I worked my heart out for this company as did so many. We worked weekends, holidays, overtime, we worked when others were sick or on vacation or to cover shifts when individuals did not call in to work. We worked and worked, always grateful in the most humble of ways, grateful for our jobs with Heartland.

Heartland, the name itself, the heartland of America, not India, but America, all of the great American cities such as Toledo, Ohio; Madison, Wisconsin; Omaha, Nebraska, and Rockford, Michigan. What will happen to us now? Where do we go from here? Sure, we will all find ways to continue on, we have to, but what about the next company, the next American citizen working hard to live the true American dream, what happens when it continues to happen? Where does it end?

God Bless us all. May we be blessed with great, American based jobs.

I would be most grateful to you if you would place this email on the Editorial page or even the front page of the Toledo Blade. I am a full-blooded American just telling my story and the story of hundreds of others today. May you find it in your heart to hear the cries of the American worker, simply trying to live the American dream, only to be replaced by the Indian worker, trying to destroy the American dream.

Thank you for listening not only to me, but I hope my words expressed what so many of us former employees are feeling tonight here in the Heartland of America.
I wrote AAMT, the President, and my senators tonight...sm
I'm also going to write my local paper and contact some news organizations.
To Mary K - I totally agree...I thought you wrote a

great letter and I hope you get some response to it on a national level..the public needs to know about this as is concerns THEIR medical records!  I applaud your efforts and hope something comes from it!



Oh Geez- i didnt read what I wrote - correction in msg

Has anyone else gotten late paychecks from Meridian in the past. 


 


I was up working half the night.  So please dont hound me.


I didn't see that in her post at all. In fact I wrote something similar...please sm
I believe what she meant was similar to what I wrote which was that I felt a majority of the nasty posts probably came from isolated people that take crap all day. These types normally get walked on because they aren't outspoken enough in real life to say what they feel. Then they anonymously come here (or other boards)to take out their pinned up frustrations. It's merely an opinion and you know what they say about those.:)

The reason I believe this to be true is because I've encountered way more nasty people on-line than in real life. If some of the posters said the same nasty remarks to a person's face that they do hiding behind a screen name, #1) They'd get fired. #2) They'd have NO friends.
#3) They'd lose a few teeth.

Think about it.
I wrote to their HR department, which is the only contact I could find for them, last week, but no r
x
I'll say! Wrote off $82 million as "goodwill impairment"
NM
oh geez "always... all the time" I should read what I wrote before I post. sigh
.
They have called me twice and I have not yet called them back
Per your recommendation, I just might. Thank you.
I called and called and e-mailed my STM. When that got no

results I went over her head.  Got another account, but with 3 accounts still not enough work to get in more than 20 hours/week.  I worked a shift that was part 2nd/part 3rd.  Some days OT was offered, but then there wouldn't be work the next day. 


No one called you a joke, just called the post a joke because
we all know better, but you're entitled to your opinion.  You're the one insulting saying those of us who don't like SS probably couldn't cut it and that is the reason for our complaints.   You would be hard pressed to find anyone who ever worked for SS to agree with you about how wonderful they are.   They aren't getting new accounts, yet they always have an ad running - umm, let me think why that is. 
When I was called ...
I called Corporate back. I asked why were getting a call to verify we had received the letter. I was told that they wanted to verify the correct addresses for every employee, making sure each had received the letter, because our packets will be mailed out on 9/30 and are individualized as far as our base rates.

Personally, I would imagine that they have reviewed years of experience of MTs as well as the difficulty of accounts, as they have already stated, and come out with a tiered level of base rates -- the more experience you have the higher your rate as well as the more difficult the account you work on, the higher the pay...pay commensurate with experience and difficulty of work.
I bet if you called them they

would tell you.


 


They just called me AGAIN!!!
OMG! I am going insane! I just got yet ANOTHER call from a different person at SPI saying that she got a call from the hospital that I used to transcribe for saying that they had all these stat reports that were way out of TAT and no one at all on that account was working! Go figure! We all quit!!!! I don't know how much more I can take of these calls. I told her that I had better not receive anymore of these calls as I have made it more than clear that I don't work there anymore and haven't in 5 months!!! UGH!!!
Yes, it was a little different for me at first, too, but I called
Wendy and she explained it to me. Pretty simple now. Give her a call. She is always extremely helpful. Good luck.
Have you called them? They are more than
a little disorganized lately, but a phone call seems to take care of the problem. 
Someone called me...
The female I spoke with asked if I could produce 1300 lines/day (I said yes). She asked about my computer system (it met the required specs). She asked if I had an updated Cardiology book (I said yes). She said someone would call me soon--that was last month.
some guy called....
and he expected me to start right then and there-no paper work, contract, nothing. What made it worse, in the middle of him explaining the system and wanting me to start then, he kept telling me to hold on because he kept getting calls. He finally said he would call me right back (in the middle of me learning the system). I never answered his call.
called
Jim also called me for radiology hire. Anyone out there ever work for them? So many out there that just are not worth the aggravation
Called them...
I called Silentype today, as is my practice when I am job hunting to call and see how their office is run etc. I asked for HR/Recruiting and was told No I'm sorry, not today... and they hung up. What a bunch of idiots, what if I were an MD calling for some reason to speak with HR about a specific MT? SKip them :)
It's also called
supply and demand. There are so many MTs out of work and looking right now that they don't need to pay top dollar, even to the cream of the crop. There are too many MTs to choose from.
They called me...
I think thats what the meeting was going to be about too
I called my supervisor...
I really struggled with the decision to quit. I liked the company (a national) and accounts, but I could no longer handle the 20-hour minimum for PT as I already work a FT job and it just became too much. She was very nice about it and understood. She is a good supervisor and I felt I owed her that much. I did give a 2 week notice.
There is a company called
in Texas that I would strongly recommend staying away from. I worked for this company for a little over a month but the platform made it way to hard to get any reports in. The pay was good but without reports, no $$$. Anyway, when speaking with these people I was told that they would pay for the return of the equipment if the position did not work out. When I decided to leave, I called and was instructed on how to return the equipment (foot pedal). Once doing this, I received a bill from Fed-Ex as now they are not going to pay for it. When I talked to them in June, I was told to fax them the bill and they would take care of it. Today, I received another bill from Fed-Ex. I'm going to pay this bill but I just wanted to let you all know how shady this company is.

When they are trying to suck you in they act all "Christian like" but when things don't work out the horns come out. Be careful!
Called her again today ...
asked about start date, schedule, etc. and told her I'd call her back tomorrow. Will probably be accepting with them, starting on 11/28. You know how it sounds too good to be true? I sure hope it's not.
called big bucks usually do not....sm
SIT on forum boards 24/7/365...........*lolol* 
Spheris called but...

They haven't gotten back in touch with me.  Should I wait or call them back?  The lady who interviewed me told me that she would have someone get in touch with me.  That was a week ago now.  


I am not going to wait around for a phone call though.  I have been putting in other applications, but I really wanted to work with them.


Called out of the blue...sm

Have you ever been called out of the blue by a company which you did NOT submit an ap or resume to be offered a job?  Happened to me last night and I was a bit shocked.  It was what you would call a cold call, I guess.  Seemed odd...has anyone had a similar experience?


RE: Called out of the blue...........
If it was from Spheris, RUN LIKE HELLLLLLLLLLLLLLL and don't look back!!!
Well you called her a liar. We have a lot of new MTs
who appear to be happy. When you call someone a liar, you should be prepared to back up that claim. I am sorry they changed their mind on the trainer position. Perhaps they put it on hold. At least they told you that they decided not to hire anyone. Some companies leave you hanging.
Sorry, no one ever called back
nm
I was called and one of the first things they said was..
do you read the message boards and do you have any questions about what was said about our company??!! At that point i had not, but since i have browsed and looks like they are not a very well liked company?? I would like to verify this as well.
Yep, one called today. sm
I asked a company, who I previously worked with, for a letter of reference, and she asked me if I could work for her again. Still waiting for counteroffer as I said yes with certain conditions.

A few years ago, I went in with a brochure to one of my previous clients, and they asked me to work with them again. With that one, I wish I had not gone back. We parted company this time, but not on friendly grounds. He has a nasty temperament.


My AC and TL have also called me many times not just ops
Like I said one AC is real bad about it, maybe you don't have the same one.