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Serving Over 20,000 US Medical Transcriptionists

Somebody wrote in the forum that they did

Posted By: nm on 2007-01-17
In Reply to: In refernece to earlier post...has anyone - reported OSi to L&I concerning OT??

nm


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The problem with this forum is that it is a forum...
meant for MTs who want to share information, get answers, and sometimes just vent about a problem. The post about cherrypicking began with the MTs problem of having to transcribe reports that were obviously skipped over by her fellow MTs. The response was quit being a cherrypicking busybody and do your job.

Regardless of how you view cherrypicking, how is that response helpful in the least? If you do not have anything productive to add to a thread, then just stay out of it. That was completely inflammatory and characteristic of what a troll would do.

Nobody wants to hear just deal with it when they need a solution to a problem. They also don't want to hear about how perfect other MTs and if they were just like them, it would not be an issue.

In your own words, nobody likes it but some choose not to worry about it. Then don't respond to the thread. Don't be pompous. Don't make it sound like you are so superior because you don't care if you get all the worst dictators. Maybe give a positive response on how cherrypicking is good and should be appreciated.

That is the problem with this forum...the people who come here to be completely unhelpful in the guise of being a perfect MT.
did you see what she wrote
Hey, did you see below where the cheerleader wrote that I need a lawyer? Funny isn't it? Hmmm.... I'm thinking First Amendment applies! Sheeeshhh
Do you see what you just wrote to me? sm
Read your second paragraph with all the caps and personal attacks? I did not do or say anything that justifies you calling me miserable. This is a board where adult professionals post opinions. I posted mine and I guess you don't agree with my opinion. For you to suggest that I need social skill and that I a NASTY as you cap it and MISERABLE is provocative and looking for an argument. I will not take the bait but I just will point out that you are overreacting and provoking here.
Do you see what I wrote under the post?
It does not matter what I believe anyhow. The fact is the company believes you have to be a QA person for 5 years. I believe you should to do their accounts, yes, because their accounts are acute care, in depth
called and wrote
x
I already joined and wrote him! sm
I pray that they will get theirs in the end. Justice will prevail!
Yes, I wrote them twice since testing, but got no
s
Wrote this a while back.....sm

Never got published, but maybe you can get some points from it.... 


 


RE:  YOUR CONFIDENTIAL MEDICAL INFORMATION GOING OVERSEAS


 


 


I am a medical transcriptionist, and I am also a patient of several doctors in the United States of America. 


 


I have a story that needs to be told to U.S. Citizens.  I shall remain anonymous, but I do feel that whoever breaks this story to the public will have done them a great service.


 


In an effort to save money, at the public’s personal expense, many patient records (voice dictation) from the United States are going overseas to be transcribed (mostly to India).  This means that possibly even YOUR confidential medical and personal information (such as your Social Security number, address, phone number, etc.) is going overseas.  The world climate in which we are now living makes this is a very dangerous situation. 


 


I do have a financial interests in this issue, but I am also a US citizen who is very concerned about my personal medical information getting into the hands of the wrong people and feel that the US government should put constraints on this. 


 


All people are created equal and I am very sorry for the people who would no longer profit from this business overseas should our government put an end to it; however, I do feel that the US public has a right to know what is happening to their medical records, as they are their legal property.  At the very least, they should have to legally consent to their records leaving this country.


 


Thank you for your attention to this.


 


 


Concerned Citizen


I wrote it and can't find it either

I just wrote in about the MT from MDI asking where to go...I can't find my reply either!  Glad you saw it.  Now I know I'm not going crazy.


Suzanne Gabric


 


If you read what I wrote more carefully
you would see that I said it is fine as long as they tell you up front. Which they don't. Which means it isn't fine.

In other words, I was being a little sarcastic :)
I just wrote my state senator the following..
Dear Senator: You may or may not know about a recent sale of Medquist, Inc. Transcription Services selling 70% of their stock to an India-owned company as of 5/22/08. In 2007, Medquist fired over 1000 employees to prepare for this sale. CBAY is known for firing US employees and hiring employees in India to do US medical transcription. We desperately need your help to address the issue of outsourcing of US medical records thereby losing confidentiality of our medical information, social security #s, birthdates, and much more. including further loss of jobs for US workers. We urge you to pass the following bill:

S. 810/H.R. 1653
Clinton (D-NY)/Markey (D-MA)
Prohibits American businesses and health care organizations from sharing consumers’ personal information with foreign affiliates or subcontractors without consent from consumers. Allows consumers to “opt out” of having their personal information processed overseas and bars companies from denying service or charging consumers more as a result.

Any and all help you can give us in regard to keeping jobs in the US will be greatly aprpeciated.
I misread what you wrote and apologize.
My response below was a result of my misunderstanding!

My apologies, MtMommyof2!

That sure sounds like AHDI wrote it. It sure is
Or maybe even FBI - one never knows how deep their dishonesty runs.........
Dude, I'm poking fun at what you wrote! LOL.
x
I'm curious who wrote that post...
...if they are WebmedX mgt trying to mislead? I know of no accountso f theirs still on regular transcription and I asked as well. I hate editing. Two years later it hasn't gotten any better and I make SO much less it's rediculous. It's easier the majority of the time to type the whole report from scratch and make pennies on the dollar for doing same. :(
Ok. So for each report you wrote down the word count?
then compared it? Just wondering.  I probably won't do it because that would just take up too much of my time but wondered how you did it.
Just to clarify, I wrote the first few MTSO posts
But this is not mine. However, I have to agree that some MTs look much better on paper!!
Based on past interviewed, there is the information I wrote down

I cannot guarantee this information is 100%, and anyone with more accurate information feel free to chime in, but I have interviewed with several companies over the past few months, and here are the notes I have taken on what was offered by Webmedx and Axolotl:


 


Webmedx Acute Care = probably includes ESL dictators


Axolotl Clinic Work = probably easier/better dictators 


 


VR/ASR:


WMX = Starting to covert accounts to ASR


AX = Unknown


 


Insurance (Single):  Axolotl costs more per pay period than Webmedx.


 


Pay Days:


WMX = 26 (every 2 weeks)


AX = 24 (twice monthly)


 


Medical, Dental, Vision Insurance:


WMX = Eligible after 90 days


AX = Eligible after 30 days


 


Flexible Spending Account:


WMX = None


AX = Eligible after 90 days


 


401K:


WMX = Eligible after 1 year, with NO MATCH


AX = Eligible after 90 days with partial match 


 


Eligible Tuition Reimbursement:


WMX = Unknown


AX = $2,000 per year 


 


Working Holidays:


WMX = You are expected to work the holiday if it falls during your regular work schedule, unless you request it off in advance and there is enough coverage.


AX = Rotating.  If it falls during your regular work schedule, they try to spread it out so no one is working all the major holidays. 


 


Yearly Bonus or Pay Raise:


WMX = never heard of anyone getting a raise


AX = Anniversary $500 bonus (minimum)


 


ISP, incoming dictation snafu, or Acts of God preventing you from working:


WMX = Full-time:  you have to make up the time or take PTO, preferably the same day


AX = Depending on the circumstances, you may still get paid and only have to work your regular schedule


 


Full-Time Status:


WMX = If you fall below 35 hours per week for three consecutive months (no matter what reason), they automatically drop you to part-time status. 


AX = Unknown


 


I wrote this email and sent it to the Toledo Blade newspaper.
Dear Mr. Zerbey:

I wanted to make you and your readers aware of the situation that took place at Heartland Information Services (owned by HCR Manor Care-parent company-Toledo based company) today, Monday, May 8, 2006. In a mandatory conference call (for the chosen employees) Kathy Clemmons, VP of the US based operations and Colleen Neidert, HR Manager promptly told all of the US based medical transcriptionists and some Quality Assurance employees and auditors, that we no longer had jobs with Heartland Information Services. Kathy Clemmons stated that over the past 4 to 6 months Heartland had been looking at ways to become profitable for HCR Manor Care by increasing their business through new contracts with hospitals and physician practices. Apparently, according to Kathy Clemmons, VP, that did not happen and the company decided to look at ways to cut costs. Kathy Clemmons, VP stated that it cost Heartland 5 times more to pay the US based medical transcriptionists versus what they pay the medical transcriptionists in India. So, needless to say, here I am typing this email to you as one of the employees given a permanent layoff as per Colleen Neidert's (HR manager) words in the meeting. All US based MTs are employed until July 7, 2006 at 2:00pm, at which time, all computers are to be turned off and work as a Heartland employee ceases. They are offering the computers that employees used to work on from home offices for an astounding deal of $800. They are going to show the $800.00 on the time sheets as income and then deduct the federal taxes and then we will also be responsible for the state and local taxes on the computer. This is the severance package. Of course, we can opt not to take the computer and send it back.

Noticeably absent from this mandatory conference call was Dennis Paulik, President of Heartland Information Services. I thought that was rather professional and courteous of him. He destroys the lives of hundreds of employees and their families and then does not have the courtesy of firing his own employees! Great guy he is!

How many more jobs are we, as United States citizens going to lose to India or China? How much longer are we going to turn the other cheek? What is it going to take to stop this raping of our own country of jobs and lives for that matter? Who will have the nerve and strength to say enough is enough?

What will the hospitals and physicians' think when they learn that all of their dictation (legal documents in a court of law if there were to be a lawsuit) are being transcribed by nonEnglish speaking individuals? What will the patients of these facilities think? How is the HIPPA law being enforced overseas to protect the rights of patients?

The bottom line is money obviously, for Heartland and HCR Manor Care, but if given a choice, I know without a doubt, the American patient and American physician and hospital and healthcare facilities would choose quality and accuracy 100% of the time over an underpaid, nonEnglish speaking, half the world away individual listening to and transcribing their vital information pertaining to their actual lives in some cases.

I am one of those unfortunate individuals fired today. I worked my heart out for this company as did so many. We worked weekends, holidays, overtime, we worked when others were sick or on vacation or to cover shifts when individuals did not call in to work. We worked and worked, always grateful in the most humble of ways, grateful for our jobs with Heartland.

Heartland, the name itself, the heartland of America, not India, but America, all of the great American cities such as Toledo, Ohio; Madison, Wisconsin; Omaha, Nebraska, and Rockford, Michigan. What will happen to us now? Where do we go from here? Sure, we will all find ways to continue on, we have to, but what about the next company, the next American citizen working hard to live the true American dream, what happens when it continues to happen? Where does it end?

God Bless us all. May we be blessed with great, American based jobs.

I would be most grateful to you if you would place this email on the Editorial page or even the front page of the Toledo Blade. I am a full-blooded American just telling my story and the story of hundreds of others today. May you find it in your heart to hear the cries of the American worker, simply trying to live the American dream, only to be replaced by the Indian worker, trying to destroy the American dream.

Thank you for listening not only to me, but I hope my words expressed what so many of us former employees are feeling tonight here in the Heartland of America.
I wrote AAMT, the President, and my senators tonight...sm
I'm also going to write my local paper and contact some news organizations.
To Mary K - I totally agree...I thought you wrote a

great letter and I hope you get some response to it on a national level..the public needs to know about this as is concerns THEIR medical records!  I applaud your efforts and hope something comes from it!



Oh Geez- i didnt read what I wrote - correction in msg

Has anyone else gotten late paychecks from Meridian in the past. 


 


I was up working half the night.  So please dont hound me.


I didn't see that in her post at all. In fact I wrote something similar...please sm
I believe what she meant was similar to what I wrote which was that I felt a majority of the nasty posts probably came from isolated people that take crap all day. These types normally get walked on because they aren't outspoken enough in real life to say what they feel. Then they anonymously come here (or other boards)to take out their pinned up frustrations. It's merely an opinion and you know what they say about those.:)

The reason I believe this to be true is because I've encountered way more nasty people on-line than in real life. If some of the posters said the same nasty remarks to a person's face that they do hiding behind a screen name, #1) They'd get fired. #2) They'd have NO friends.
#3) They'd lose a few teeth.

Think about it.
I wrote to their HR department, which is the only contact I could find for them, last week, but no r
x
I'll say! Wrote off $82 million as "goodwill impairment"
NM
oh geez "always... all the time" I should read what I wrote before I post. sigh
.
they are on the FORUM, as I said
I guess you need to look harder.  Just because you dont see them does not mean they arent there.
Not really, but I would not put it on this forum without
xxx
forum
The company website then the MLS forum. Not sure if it extends to the MDI-FL side or not.
new forum
As unscrupulous as they are at this company - please verify that you are not the current owners, or tech support. I know they are crafty enough to set up something like this to get the scoop on names of those speaking about them. They are in a jam, everybody is lying about us mode and are inane enough to think that if one person says something about them that they can confirm who the players are they can get them for slander. Of course slander or defamation of character is something that someone says that they know to be false.....have not heard a thing that cannot be proven - bad checks, no pay, etc.

I would love to join this forum, but confirming who I am is not giving me much relief that you are not them, and that they cannot join - I mean who knows more about their crap then they do?

Also how long before you respond to a sign up?
Thank you - that is what this forum is for!
:)
MQ forum
Ahhh, wish you could too! One thing I can say,it is never boring. :)
New Forum
Not a bad idea. It's about time we turn the tables and take control of the industry. After all, they cannot serve clients without qualified MTs, and we should have a right to all the information we can acquire about them without blindly giving out our personal information. OMG, one company even wants the SS # in order to apply. I like your idea.
New forum
I ran across a fairly new board that you might be interested in at FOSTonline.com - maybe we could start one over there?
but, on MQ forum the other day
somone posted they were editing reports from india, the fourth time around as a matter of fact, and if the US MT submits too many in for QA they were on performance management. 
MDI forum
So, are you saying that people loyal to MDI wouldn't be welcome? Do you just want a forum for people wanting to leave or for all MDI MTs? You could set up something on Yahoo groups and people could set up anonymous Yahoo emails to come in and I think the group administrator would have to allow or not allow people to join. Just wondering what kind of group specifically you want to start.
I don't think you have enough MTs to warrant your own forum.
nnnnn
forum here at mtstars........nm
x
Try posting on the MDI forum and
and ideas from the MDI MTs who post there. 
pretty soon KS will need their own forum like MQ
s
bullies on this forum....they are all over the....sm
boards lately. What gives? Can't anyone on these boards treat anyone with any amount of respect? It's no wonder most of the friendly posters aren't seen here anymore.
We almost need a Heartland forum on here like MQ! nm
x
See post under on this forum
About being on-call
Why isn't there a Technical Forum here? Could use one - nm
//
Do you mean the forum on the portal? nm
xx
Look on their very own forum page and see for yourself!

I guess it is all in how you look at it.  Everything you see on that page is neg, very little positive.  They are very strict about keep to your appointed scheduled.  No deviation incidentals like (Thunder and lightening, tornadoes, etc.).  They expect you to make it up.  Working in a pool from across the country.  Rarely in a primary account for more then a few jobs every shift.  Pay rate might be okay when compared to across the board with other companies, but what you have to put up doesn't make up for that.  Then, there is whole sale of the company thing, won't go there.  I personally do not want to work for a company that will eventually go completely to Indian workers, mabe not this week, but in the long run it will. 


 


I think you would get a lot of people telling you to run as fast as you can.  Read the board for yourself and make your own informed decision.


Good Luck in your search.  


Transtech forum
What is transtech's forum site address?  Also, does VR work at Transtech usually pay better than transcribing?  I'm thinking of training for that.
I propose a new forum (sm)

In thinking about all the comments made about us making a positive change for this profession, I thought of one suggestion.  What if we ask for a new forum on this board called Recruiting, to actually help those of us who are looking for jobs.  We can post questions, and the recruiters of various companies who post jobs on the job boards can frequent this board and give us true and honest answers to those questions.  This way, we would have direct access to finding out the facts, rather than just relying on what sometimes ends up just being Run away fast type of answers posted by disgruntled MTs.  They can answer questions about platforms, hiring processes, etc. If companies have nothing to hide, then they shouldn't shy away from such discussions.  What do you all think?


Go to the Medquist forum. nm

Sometimes this forum is really embarrassing. SM
Irritated (and others), FYI, I don't get those messages.

And as MT pointed out so correctly, checking demographics is part of what we are paid to do, but if I ever felt I was being cheated I'd quit and look for work worthy of me elsewhere. Go for it!
Read around the forum first...
See some comments regarding Focus. There are many reasons to think long and hard before asking questions about that company.