I agree. What's wrong with asking KEYSTROKES for

• Question for Keystrokes sm - radspherismt
  • Feel free to post your questions here. The only criteria we ask that posters follow - Administrator (sm)
  • from now on i'll go straight to the company website. sm - radspherismt
    • bullies on this forum....they are all over the....sm - I agree
  • maybe she is trying to find someone who is using the same equipment as she has...sm - mt
    • lol it didn't say anything about equipment - ?
  • yes i could just call them, but we have these boards to use as communication als nm - radspherismtt
    • are you serious? This board is for MTs to get information about companies from personal experience. - amI reading this right?
    • The companies don't own these boards nor monitor them. nm - kit
    • These boards are to communicate ABOUT a company - not to them :-)
      • Let me get this straight: These boards are not to communicate or ask questions. Don't post if y - Confused
        • Board is for talking BETWEEN the MTs, not the companies! - Think about it!
        • You can' ask a question directly TO a company. About them, yes. The company isn't going to ans - .
          • they are always on here. - Of course they'll answer silly...they cannot st
            • I don't see them answering the - poster's questions!?!?!
              • they did answer my question.. nm - radspherismt
    • I think they are trying not to post here except - for job openings.
  • Why not just CALL them? - huh?
    • I agree. What's wrong with asking KEYSTROKES for - that information? geesh

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from someone asking if was me posting here tonight, so I came to look.   I agree with a lot that the poster has to say but I post my name when I post.  Anyone who knows me or of me knows this.  I do not have to post behind anonymous names nor do I. 

I do disagree with some of what this poster says though and will take a moment to tell her/him something:  You chose to run a service and knew or should have known what you were getting into.  If you are doing all that, you should either hire more people or hire different people.  The best move I ever made as a service owner was learning to delegate and hiring the right people including Human Resources, Accounting, Operations, QA, Recruiting and IS.  (The second best move I ever made was to stop letting the posts on the MTStars and others affect me).  Best advice I could give a service owner is to cough up the money for a good staff; it is worth it in the long wrong although hard in the short term.

While not everyone agrees with me or likes me or wants to work with Keystrokes, I do not feel a need to hide behind the anonymous nature of these boards and would rather have people know where I stand than wonder.

You would also know that I value our transcriptionists and know that as a company, Keystrokes constantly tries to improve.  If you know me at all or anything about Keystrokes, you would also know that our rates are going up not down and we do not undercut prices to beat our competitors. 

If anyone has anything to say to me directly, please use my email.  I do not visit here often anymore and do not plan on starting again as it gets a bit addicting :)

on everything and has gone above and beyond what I would expect.  If you have a specific instance that proves they are dishonest, then please do so.  Otherwise, you should not try to blacken the eye of a good company. 

beats the company I was with before, and I was with them for a year-and-a-half...I can see if someone wanted an opinion about a company and you had a bad experience to share, but not just to get on here and say how horrible a company is...move on and good luck....

small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 

I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.

I was there for the promises and guess what Keystrokes is making good on those promises. 

I get vacation time, 401K, and even AFLAC.  My pay is great, always on time as well as accurate. 

I have my main account and have been given back up accounts for which I have been fully trained and am comfortable typing on.  I have great leads, great tech support and plenty of work.

Am I biased???  Yes I am biased.  I am grateful everyday that I was given the opportunity to work for Keystrokes and their team.  I am grateful that my company's owner is a fellow Transcriptionist that goes home at the end of the day and works like the rest of us so she knows what a hard job I have and I know that she is working to make things better for me because unlike other companies I have worked for she understands what it is I do.

Please accept my apologies that you were unhappy with Keystrokes and chose to move on before all of the promises came to fruition but don't begrudge those of us that stayed loyal and are now reaping the benefits of a GREAT COMPANY WITH GREAT BENEFITS, LOTS OF WORK AND THE KNOWLEDGE THAT THERE ARE MANY MORE GREAT THINGS TO COME!

I just want to say Thank you Lee, Jeff, Becky, Karyn, Martha, Annette, Paul and everybody else in the office for all that you do.

You are so wrong in your assumption!  Although she is not with us anymore, the records need to be set straight.  Shannon has over 10 years of medical transcription experience and typed on every account we have at MDI.  You may have thought she didn't transcribe but that was because she was too busy typing on other accounts and doing the job she was hired to do which was to manage ALL of the accounts.  So before you begin to drag Shannon into the line of fire, please do your research.  She was hired to do a job which she did very well and she will be sorely missed.

Opinions are always welcome...if they are not shoved down our throats.  You make me choke.

I have worked as an Editor for a US company. I am not the owner of a MT company. I did an excellent job there and left because I chose to leave for a better opportunity. The US company where I worked had MT's call in sick daily, yet the HR person was constantly receiving emails from them about the possibility of a raise. They complained about not having enough work, yet when they were offered the opportunity to work on another account, they refused. I know that there are many quality US MT's who care about the level of quality of the work they produce. Yet there are many who are lazy and do not care about the quality of their work who constantly call in with excuses about why they can't work their shift. And US MT's (many  of them) are constant job hoppers. MTSO's have a responsibility to provide their clients with a product. If they can't count on you to work your shift, you leave them with little choice.

My experience since working for a company who offshores has been totally opposite. These MT's are eager to work. They are meticulous about the quality of every report they produce. They are eager to improve their skills as an MT. They are all educated. It's amazing that they are able to produce work that rivals yours in quality and most often exceeds it when English is not their native language. You may not want to hear this, but the truth is the truth.

feel like they might have thought you would be a high-maintenance MT?  Okay, what I mean by that is this--did you have to call them a lot with technical problems?  Were you able to operate the software without a problem or were you getting stuck in various reports?  Was the work you did get to turn in good?  Meaning no medical terminology errors, etc.? or did you leave a ton of blanks (even if you were just learning the account?

If it makes you feel any better, there have been a number of recent posts stating that Breitner owes some people money, so it is doubtful that you would be getting a regular paycheck with them anyway.

I as a  new MT other than working for one physician in OH.  I had to take what i could get and as single mom of 3 myself one of which was diagnosed ped. bipolar and has been in and out of inpatient and we as a whole family have been through hell getting him the treatment he needs and DESERVES. I as a new MT jumped at the perks that Heartland had to offer adn the fact i have been able to home school my son with me working from home and at the drop of a hate it is all taken away to give jobs those who work for next to nothing. AS someone else said you get what you pay for. Yes it cost more for us than them, but I am sure the quailty of our work far better and better works, means happy clients and more work, which in the long run means profit. take the work overseas and get less quality and you get clients who are made and leave you butt behind. myself i carry the diagnoses of cardiomyopathy, left ventricular dysfunction, GERD, meniere's disease,  and hypertension and I needed Heartland's insurance and many other great perks.

We as AMERICANS need to stop putting up with all of the jobs that we are losing to low paid people over seas.  Big companies are killing the AMERICAN DREAM and we have to put a stop to it as a country.

I don't live in Tennessee (but my old company is based there), so I looked up their law on this, and here is what I found:

Tennessee Wage Regulation Act Title 50-2-101

What is the law concerning payment of final paychecks to employees?

Tennessee employees who are laid off, fired, or who quit must be paid their wages in full at the next regular payday, not to exceed 21 days from the date of their discharge or termination. Wages include vacation time earned by the employee. Claims against an employer for late payment may be filed with the Labor Standards Division. The Tennessee Department of Labor and Workforce Development has the authority to enforce this law. You may review this law at Tennessee Revised Statutes Title 50-2-103(g)

Oh well!  LOL  In the state where I reside, you have to pay your employees on their last day (if they give at least 3 days' notice), otherwise you have to pay them on the next business day!

Have a good weekend everyone!