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Serving Over 20,000 US Medical Transcriptionists

I guess everyone's experiences are different

Posted By: GaGirl on 2007-09-18
In Reply to: Is everybody quitting Amphion, hopefully? - Candy

I guess everybody's experiences are different and what they can handle, but I've been at Amphion for about a year and a half. While of course, it's not perfect, I've found it's the best company for me and they offer the things that are most important to me. I looked at my pay stub and on my last check, which was 9/7/2007, I had made just over $31,000 this year. I think the people there bend over backwards to help you, I have never run out of work completely like I did with other companies (may have to go to secondary or even tertiary account but hey that's better than no work), they pay us OT (what other trans companies pay you 12-1/2 cents for lines worked in hours over 40 hrs), offer bonuses/incentives when things are behind, and I love their platform. It's a fit for me but I guess not for everybody.


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My experiences
The worst QA I ever had was with JLG. They were constantly rude and condescending.

MAG Mutual was not good.

The others I worked with are no longer in service or have been bought out by other companies, so don't know how they are now.

Oracle Transcription was the absolute best. Wonderful.
These are not my experiences (sm)
I don't know about the 10 cents per line.  I make 8.5 cents per line, but I feel like my accounts are pretty easy.  I am a full-time employee, but I actually work as an IC with two other companies.  Even juggling three companies, I easily can make 1200-1500 lines a day with OSi.  If I don't work on my other work, I can do 2000-2200 lines.  In the 2 years I've been with OSi, I've never been called when I don't log in on time.  Obviously, if you are scheduled to work on Tuesday and you're not there, they will wonder what's up, but I've logged in an hour or two late before and it's not been a problem.  If I have something come up, a doctor appointment, issues at home, whatever, I just IM my coordinator and tell her, and I usually get back a no problem.  Everyone's experience is different.  Mine has been very, very good.
My experiences
I have always been a hard a** when it comes to people calling and stopping by during my work hours. I've been doing this 10+ years and a good time of that from home. You have to be strong at first; but eventually, if you respect yourself, others will soon follow and if they don't, they aren't friends to you.

I'm so an*l about it that once my hubby had flowers unexpectedly delivered to the house. I didn't answer the door :)

They called him, he had to call me, and have them redelivered, and begged me to answer the door. LOL.

A cousin of mine that I have been going out with on occasion as of late was starting to come by ever so often and visit for a bit. She worked nights so this was more than convenient for her.

After a couple of times of her doing this, I started getting annoyed. The next time she stopped by, I invited her in. Said I was working on a really tough report and she was more than welcome to wait. I would be done in about 20 minutes or so. So I closed the door to my office and made her wait.

Its been 6 months and she doesn't come by anymore.

There is a fine line between being at home and not being at home.

You have to decide what works for you but if its to much, you just have to simply stop answering the phone and make sure people understand that you work for money. Its not play.

I've went so far as to ask one person if they would support me? They giggled and said no, why? I said if you don't leave me alone during the day and respect my hours, I'll lose my job and I'll have no money. So I'll come to you for help then.

If its important to you, you do something about it. Otherwise, live with the rules you've set already.
My experiences

*Does anyone knows if any of the transcription companies actually gives their MTs yearly reviews,*


I don't know about all companies, but I've been an MT from home for 10 years, in-house 5 years (prior).  When in-house, yes, I got yearly reviews.  Since working from home, I've never had a yearly review.  I think I got a 90-day review once at one company.  I've worked for several companies, small-to-mid size to mid-size nationals, no large nationals, some for short periods of time, one for almost 6 years. (see last paragraph below).


*feedback on their performance,*


With the more organized and mid-size nationals, I've gotten informal feedback (you're doing a great job! kind of comments) on productivity - but that is something that it concrete and visible and able to be scored against the company expectation.  QA feedback has ranged from nonexistent to daily emails on blanks, being able to review the work I submitted the day before and compare pre and post completed reports, to just being told you're one of our best MTs! kind of comments.  (see last paragraph)


*and/or raises.*


At the company where I stayed for almost 6 years, I got raises maybe 2-3 times.  They were always related to the company needing more production from me or needing me to set up new accounts, help with setting up templates, etc.  I have gotten several 90-day raises at different companies, earlier if they released me from review early.


There were 2 exceptions to the above for me.  Both were small-to-mid size nationals.  One (as an employee) gave me monthly reports on my QA scores.  They later developed quarterly reports that included QA, performance, and team spirit (for lack of better term).  One (as an IC) gave me charts for monthly QA and meeting my production versus my committment.


We all have our own experiences - sm

Because mine does not match yours does not mean what I said is a lie. 


Everyone has to find their own niche in this business and what makes one person like a company will be the reason why another one dislike the same company.


Everyone has different experiences. sm
I have been with TTS going on 3 years. I make more at this company than I have at any other company in the 11+ plus years I've been in this business. No job is perfect, but I plan on being with TTS for as long as they will have me.
You and I have had different experiences
I have absolutely no micromanagement in the 2-3 years I have worked there. They have left me alone. Did you have issues as far as your work perhaps that might have caused them to want to manage you like that? I rarely ever speak with anyone so I have not run into hateful. I have run into someone I thought perhaps did not have the time that particular day to assist me but no hatefulness. I also see no disorganization. Different all around for you and me.
one of my bad Spheris experiences sm
I was approved for intermittent family medical leave to take care of my mom who is a paraplegic, however, when I would ask for the time off they wouldn't let me take off unless I got someone to cover my second shift and nobody would. Also they don't want quality, only quantity. Barely over 60% of employees have over 98% quality. They are also heavy into India.
No bad experiences, everything great so far
NM
3 companies, 3 VR experiences

company #1 - VR up to 300-315 lines per hour, straight 150-175. VR pay is 70% of base rate, so this is not bad.   Do not use highlighter, but use editing and navigation shortcuts.  Use foot pedal but not usually the mouse. This is an account I'm very familiar with and I find the platform easy to use. I have done VR with this company since day 1 so I can't compare my paycheck with pre-VR.


company #2 - working here for 7 years, VR started last year, and a new platform started last year too. I find the platform pretty cumbersome - lots of switching back and forth to different panels to check demographics, add cc, etc. And uses drop-down menus to pick headings - for this company I find VR to be a money loser. Used to make 10 cpl to cover all team accounts, income dropped with new platform, then dropped some more with VR... then my position was eliminated and changed to new account for less money for both straight and regular.  VR rate is about 3 cents lower than base rate. New account has more than 50% difficult dictators, ESL and non-ESL. Fussing around with the headings and subheadings, which have to be fixed in VR as well as the text of the report  - not getting more than 700 to 1100 lines in 8 hours. Even using hot keys.  Need to pay bills so found another job. 


#3.  This is only my 3rd day. Using Escription. Much better quality of VR than I have ever seen before except for numbered lists -- the numbers are usually all off. Not too many panels to switch around to and no drop down headings.   Using the editing and navigation keys and also finally getting the hang of the highlighter thing - except it's a red box, less distracting than the highlighter.  And not using foot pedal.   Approaching 200 lines per hour on VR and improving.  Can take fingers off keyboard at times and drink something, stretch, etc. But this one only pays half of baseline rate. Only a few straight reports have come through.  Love the account.


So  - I have mixed feelings about VR and it really does depend on account, platform, etc. I do correct everything and still up names, etc.


Sometimes doing VR with all the function keys and highlighter reminds of trying to play my son's video games - uncoordinated.


I think the person who caused the bad experiences (sm)
is not directly working with the transcriptionists so much. I think they've changed things for the better from what I hear.
Experiences With National Companies
Can anyone tell me their experience with national companies? I have been in the transcription business for a long time, but I have never been so confused by vague instructions by national companies! I thought it would be as simple as going to a site and picking up my work and then E-mailing it back! Is there any company that works like that? I'm spending so much time trying to fit into a format, going to different places, loading the work, etc., that I'm actually losing money! Is this just from being inexperienced with a long distance company or do they all operate that way? Please e-mail me with your opinions.
Accustat. Any good or bad experiences with them.
a
please share your experiences on either platforms
which one you think is the best in terms of production?
What experiences has anyone had recently with ETransPlus?
My wife and I are about to become employed MTs with ETransPlus.  How is the level of communication between MTs and management?  Any more information would be appreciated.
Pros/Cons/Experiences...

Basically the pros, cons, experiences with either. 


So that explains why her experiences are totally
different than anyone else who works for Transcend on the BeyondBelief program. Unbelievable the number of glitches on that platfom that never seem to be resolved.
Anyone have experiences with Diskriter or Med-Scribe out of Fl that they could share.
Good to work for, good accounts, platforms and so forth. Anything that would help me make an informed decision. Nothing is worse than taking a job only to find out it is a nightmare. Been there and done that. Any help would be appreciated.
Looking for updated experiences with Transcription Matchmaker
I've scanned the archives and seen old posts where people gave their experiences with Transcription Matchmaker.  Any current reports?  Any folks who've had a positive placement experience with them?
Everyone has different experiences there. I like it and never ever made 3 cpl on editing. I make
a lot more than that and started at more than that. They treat their MTs fairly.  I have worked there over 2 years and won't be leaving. I make a lot of money plus have decent benefits. They have my vote
There are not very many negatives, it is just that those of us with positive experiences at ANY comp
x
Most of my experiences have been as a part-time employee, so that may be different. sm

However, here is my take on things:


YOG -- Loved it there!  I made great money, good benefits, and was left alone to do my job.  Unfortunately, the owner sold out to MQ.


MQ -- Never worked there full time as I quit the day they bought YOG.  However, at one point I had worked there part time and I ran out of work 3 days in a row while training and no one cared.  Didn't take long for me to say goodbye, plus I was put off by their attitude at the time that people inhouse got more benefits than those working at home as they said working at home was a benefit. 


WestTran -- great owner, uses Iscriptor (easy to use).  A few bad dictators, but generally not bad.  Only downside was not having direct deposit, but checks were always mailed on time.


Webmedx -- not a good experience for me, but it did look like they had a nice benefit package for FT employees.  I found the Enterprise system to be slow and cumbersome.  I used to type 300-350 lph, but typing as fast and furious as I could, never made it past 240 on their system.  Sound quality was awful, ran out of work, and supervisor was indifferent. 


DTS in Oklahoma -- great people, but was working on an overflow account that used MedRite.  What an awful platform!  I would type and sit and watch it try to catch up with me.  Slow and cumbersome.  And no direct deposit. 


TransTech -- great people, nice benefits at the time, pay so-so but good incentive tier. 


MDI-MD -- great pay at the time because they were compensating for the MT having to pay for LD.  Ran out of work at times, but eventually got up to 5 accounts and was able to bounce back and forth and got my lines.   Direct deposit, always on time.  Down side is statutory employee and have to mess with the taxes thing.


CardioScribes -- great people, all cardiology clinics.  Direct deposit, but uncertain pay days, although you always do get paid.  Work for me has been slow, although I see ads advertising for more help, so that is frustrating.  Also IC work, which is a down side for me anymore.


Encompass -- I am just starting there part-time, but everyone I have encountered has been friendly and helpful.  The dictation so far has been easy.  They offer direct deposit and even some benefits for those working part-time. 


eTransPlus -- I will be starting there full time.  I have not done any actual work so far, so cannot comment on that, but the benefit package seems nice and the incentive tier seems easy to achieve.  They offer direct deposit.  Right now, they are offering a sign-on bonus, so that is a nice plus.


I have been around for 100 years or so, so I probably have forgotten some, but that is my experience that I can remember.  Of course, everyone's experience is personal.  As I have said before, one person's hell is another man's heaven. 


Good luck to us all in finding a place we want to call home. 


 


 


Anyone ever been fired or "et go" with FutureNet Tech? Any bad experiences? nm
nm
I think we all have had nightmare experiences. I recently started a job that was "starving" fo
more work than you can imagine and then 2 days into it, NOTHING.. plus the software was a pain in the beeeehind!!! This great opportunity turned out to be a waste of time. Hopefully things get better for you. I quit..making $4 an hour was not my idea of surviving.
I realize that experiences vary by person, but I believe they are fair,
xx
Any personal experiences with Northeast Transcription; good, bad or ugly?nm
xx
If you do a search on here you'll find mixed responses to the experiences people have had with th
nm
InterPro present or past employees care to share your experiences
I'm to take the test tomorrow.  Thanks in advance
Guess you are not doing your job right then.....
s
My guess...
I may be wrong but my guess is that this is CorT. I have been with them only 4 months but I have many MT sisters who have been with them longer and love it.
I guess Everyone Else....

Since no responses, I guess I am the only MT who works for a national that charges for templates but doesn't tell you upfront or put it in a contract....oh well....time for another company!!!


I guess when you look at it that way...
x
I guess it was just me...
but it came off as sounding like the stereotype of slaves on the "plantation" - it just didn't sit right with me...
You are in the know, but guess what
SO AM I.  Spaces my XXX.  Maybe you but not all of us for sure.  Pay on time.  Come on, talk about not telling the truth.  Last couple of times maybe, but until everyone started screaming on here came whenever. 
Guess what... sm
I am not management and they are a wonderful company. I have heard and read bad things yet I have worked there for quite some time and I have never seen any of what you say. They are nice people and they would not fire someone for being sick or family emergency. There has to be more to that story. TH rocks!
Of course I don't guess!!!!!!!!!!!
No, there's no guessing medical transcription. These dictators are clear as a bell!! A wonderful company to work for.
I guess everyone has a different
I'm with DK and have never been happier.  I have no trouble doing over 1800 lines in an 8 hour shift on the CTS platform.  I will say though that I work on mainly one account (that helps some).
Did they just guess?
nm
I guess both.
zz
guess that's right
I went back to the policies at the top of the page and didn't see anything about naming names, but I'm pretty sure the moderator has asked us not to do this and yes, I was referring to her name, not yours. I guess we're certainly free to use our own, but am pretty sure that at one time we were told not to mention names. Guess I was wrong or it was changed. Thanks.
my guess is because not enough MTs take this job serious enough.
Let's put it this way, every time I turn around I hear MTs saying they want to be there for their kids (nothing wrong with that) but when I was raising my kids, I worked outside the home and if they had a play at school I could not get off to go. The MTs of today want to do it all with their kids and think they can work but the fact is in the real world they would not be able to do that and that is not the real way to treat this job SO COMPANIES HAVE TO COVER THEIR TUSH. There are always going to be those who treat this like a real job but from what I am seeing the majority of the MTs nowadays who are younger just want to work the job in around their life and that just cannot be done and have a company be successful SO companies have to overhire to cover themselves. If they had people who treated this more like a real job, all that overhiring would not be necessary. All of us MTs who take our job seriously have suffered because of this new attitude.
You guess right..(nm)
.
I guess they are still around, but they were the
absolute worst company to work for. Be wary with them is all I will say.
Thanks all..... I guess it is
          better to know the devil than to get surprised again.  I sure do appreciate this input.  I will simply put on the person who is talking with me.  She is supposed to call today to set me up.  It seemed awful pushy and fast to me.   You are, indeed, jewels!!!     
Thanks. I guess I am one. lol
x
I guess it's
anybody's guess!
I guess I have to try this again.......nm
First of all .I have to correct this misconception that Medware is OUTSOURCING MORE now than before.. as far as I know Merit always did a considerable amount of reviewing which wsa typed by India..on the Dictaphone side there were maybe 100 to 300 files edited from India MTs..each day up until about 1-2 monhts ago when they stopped sending them to India altogehter for some reason.... and several editors got moved around in their jobs... by all means I am not defending Medware..whatever their motive i doubt it is a positive one for anyone but themselves.. their high management is acting out of greed, and their actions through all of this were of an incredible lack of any regard for their employees.. and an even greater measure of ignorance for what was being accmoplished in these positions they eliminated. I felt that my job was, or at least my goal.was to help the MTs any way I could to do an amount of work every day that many times seemed out of reach to me, on a system that continually fails them... AT A higher than standard level of quality.... so much of the work they do is not even considered time worked which is one more act of greed I am baffled at how Medware has gotten away with...the leads did a lot to support the MTs..helping them to more readily pump out the work expected of them..in several ways..which made things better for so many people.. and that is precisely why our jobs were not considered important enough to keep...

The point is.. they are NOT outsourcing more at this point.. but less.. what their plans are is another story... but I think in this time especially when people like this are hiding behind lies to their employees.... it is important for those of us with higher standards to keep what is truth in perspective. As far as the email sent out to all the employees by an AAMT person...that was a report that she was required to prepare and hand in .. and I would bet my life . her sending that to everyone was a TOTAL mistake and one she regrets and will for much time to come.. but I have no reason to think..(and I do not know her) personally...that she is being malicious or working toward the demise of all American MTs.. Outsourcing to India is extremely widespread and not just in our field... and it has been common knowdlege that Medware outsources as far as I know... just like half the other national companies are known to be doing... I certainly don't think at this point we can say that everyone who works for a cmopany who outsources ...is supporting that.. nor accommodating it..It is an unfortuante part of this industry whether we want it or not..put there by greedy companies wanting to get more for much much less..I certainly do not support that.. but to say that we are losing our jobs because of INDIA... or that anyone who works for companies who hire them are supporting misplacing our own people... is not true... this is happening through those who are greedy and want to pay less and willingly sacrifice quality...the high management of these companies.. who most times know very very little about medical transcription.. and are focused on what will bring them an extra buck.... focus your resentment on them.. write to them.. but the rest of us need to stick together and can only become like them when we turn on each other...

I get so frustrated editing their work.. when I realize that what they type in one report would be enough to have me fired.. yet I must continually correct their same mistakes.. and the ridiculous things they make up when they have no clue.. You are right.. they are not qualified nor anywhere near proficient.. but they obviously have enough skills for the low life pepole at the top of half these companies to hire them anyway... and get rid of credible jobs like Medware did... These India people are hungry .. and I would do the same to feed my family.. so I cannot blame them... but I despise those who are willing to use the level of desperation and unfortunate lifestyle of these people for their own personal gain...which is just what these companies did and do .. which started all of this and remains responsible for it.. no on else.....
I guess she is still looking
I actually enjoyed that one, it certainly was different than the mundane typical resume I get.  I thought it showed individuality and at least some creativity.  I didn't hire her because she didn't have the required equipment/program, but the resume I really liked.
guess i don't know....
 
I can guess who
Do you live in Florida?
Let me guess!!!!