I thought it was just the ones who work in SHINE sm
Posted By: Not thrilled either on 2008-12-30
In Reply to: Not Thrilled - Not thrilled
that felt we might be losing in this merger. Thanks for letting me know I am not alone!
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Tell them to put it where the sun don't shine
Unbelievable how they expect MT's to accept unacceptable conditions in an industry that already has sucky pay as it is.
SHINE? More like tarnished.
I cannot comment on the present work situation but I can tell you that SHINE is an old, slow, cumbersome, money losing proposition and I would never suggest anyone work on it.
SHINE platform
I worked there 2 days I think, maybe gave them 3; long enough to train. I quit when I realized SHINE was incredibly slow, wasteful and needless steps to take (all requiring the use of a MOUSE, not on the keyboard!) Horrible. Very nice people, loved the people, but the program was going to eat up my pay check.
arh! Shine is THE worst! don't look back. NM
..
Shine templates take too long to load sm
Isn't too bad if you can go straight into it and start typing, but the account I do you have to go in and fill/fix the template after it loads before you can start typing, so it can be time consuming. 
Ever thought of a home health care aide? Usually paid training and start work right away. Can work
m
I don't work there, but I thought
your summary sounded quite realistic.
I don't work for his company, but if he really wants to buy up companies, he could save a lot of time by just buying one - MedQuist. Then he could leave the good companies alone, LOL.
I get it now. I thought you were subbing out all your work, and thus just getting like 2 to 3 cpl
profit to run your company! I get it now!! I wasn't looking at it from the perspective of you transcribing it, too, which makes a lot more sense! Thanks for explaining!
I thought you didn't work for MQ????????
MQ is not for the transcriptionist.
MQ is for the company.
I wouldn't get any work done, but the thought of sm
of a food pedal is great..... Hmm, could make a ton of money.....Where's that patent list???? LOL!!! Nice to have fun on this board once in a while.
I did that - and was denied a bonus! There was no work, I thought will
later, typed, typed earlier than my schedule the next day, next day also during my schedule no work, - heck I wasn't going to sit there in front of a computer dialing every 2 minutes for 5 hours.
Then I get a call that I didn't work my shift. I said there was no work. In fact there was no work all week, was lucky to get the lines I did. Bonus denied.
I will never help them out in a pinch again (they called me to do the bonus!) and I will never sign on when they are drowning to do "bonus". People who call me to work extra, and then don't pay me for it, don't get much of my work after that. There are people who pay me for the time I sit and transcribe. I will spend my time at their work, not at a liar's.
Why MQ doesn't get it about "If you have no work - don't expect me to sit there" - is beyond me.
People can't sit up 24 hours a day chasing work to transcribe. It should be on MQ's back to direct work flow so that when they know people are going to be signing on for their DEDICATED and ASSIGNED shift, there is work for them to do. Don't let hogs get in there who are not supposed to be working and type all the time, and then there is no work for people who are signing on for their schedules.
And there should be a legit hourly wage set in stone not by some formula, that pays an MT to "sit there and wait."
I thought Transcend did not offshore work.
x
I thought it made a difference to work
but unless you are working for the hospital it doesn't matter, you still get what they want you to have. I asked my last supervisor if they get psych work and was told they did but she saved them for another MT who liked them. The work I would get would be one-minute mush mouths. It sometimes took 20 minutes to complete one. That's the way it stayed until I finally left. I think that's an MT service thing because when I worked for the hospital, I typed whatever was next in line, no cherry-picking and no favoritism.
Sorry to hear that is happening to you. Hopefully, things get better either through communicating the problem or by getting a better job situation.
I usually work both jobs until I determine that the new job is really all I thought it would be. nm
And slaves thought it was great if they got to work
x
But I thought all Transcend employees had to work
That doesn't make sense. I could see that a lot of domestic MTs don't want to work 3rd shift and they need the coverage, but if all employees have to work at least 1 weekend day, there isn't much dictation over here on 3rd shift except for the occasional stats. It would seem they wouldn't have enough work to keep the overseas MTs going. I can't see an overseas service staying in business when they're only getting a few stats on each account for a couple hours on the weekend.
Actually, I thought her post was professional. Do you work at MDI? I doubt it.
she can most likely weed out the MTs just by their posts anyway if she's dealt with them at all. She did the right thing to simply state MDI MTs can come to her IF they have concerns. It's great to share info, but not ALL posts are by sister MTs sharing the good word. There are many, many who love to incite drama and there are always 2 sides to every story! Anyone can come on here and claim they are great MTs and do all that is expected of them yet are treated terribly by a company, but that sure doesn't make it the truth. About how many MTs do you think are at MDI? And how many individual MTs are here complaining? Not the same posters using different names but single persons. Do the math and figure out from that how many are unhappy at MDI, and my bet is your percentage will be low. I know of a lot of MTs very happy at MDI with enough work. But then I'm sure the naysayers will just claim those are the favorites or something.
LOL. I read too fast and thought you were contacting her about porn work. nm
nm
not anonymous - I do work for Keystrokes, I thought I made that clear
I do work for them, it is hard not to trust anymore but yes, I do work for Keystrokes, I thought I made that clear. The other poster seemed cynical. I understand that. I love working for Keystrokes. it is an honest company. After all the other companies I have been with it is refreshing!
I actually thought of that. I even thought of trying to go back to MQ part-time!! (sm)
I just wonder about hours at a second company. I work days (and some nights) with this company. I have a set schedule but with the no work situtation I've been on the computer at all hours of the day and night. Right now I have no work, so I would love to jump on at a company #2 and start working. Do you have to have set hours at your company #2? Thanks for the suggestion.
A thought. sm
Good points. From what I've heard, managers don't have to handle situations exactly the same way as others might. They follow basic company rules and procedures, but you could get different people running things differently depending on their style, preferences, or client needs. MQ offices are like this, too, from my experience.
Maybe it's not favoritism, or misinformation, or conflicting information, but rather just a choice being made. Then again, if there are vastly different methodologies between managers, to the point that it affects the MTs, maybe that does need to be brought to the attention of a higher authority so it can be worked out to the satisfaction of all involved. The managers may not even be aware that they work so differently! Maybe this is something that MTs can address with the managers involved?
Has anyone thought that.....
the office politics we suffer from national MTSOs is WORSE than the office politics you find in hospital medical records departments? At least in the hospital you run into people and they can't ignore your communications, whereas with nationals they can not only ignore you but they can deny reality. I don't fault any MT for NEEDING to work at home, but it's not pain-free, there is a heavier downside than commuting (especially when you add in the inferior benefits: vacation, sick leave, etc.)
I thought they might get better, but...
Sorry, you are having a rough time. Are you new to MT or just new to the company? I have to say they do pay well, but it doesn't matter if you don't get paid for all your lines!!! I like the accounts I am on, don't mind ESL, but QA has gotten really bad, very inconsistent. It is hard to get a hold of anyone if you have a problem, too.
sorry, I thought you said w/o
Sorry, thought you said w/o.
I never thought 40% though.
I thought maybe 20% or 25%, so I was shocked with the 40%, and I would not be so angry had they told us ahead of time. I think it shows what they think of us not to at least tell us on August 1st, but then that is just my opinion. Some people let others treat them as door mats and don't have a problem with it. I do have a problem with it and think I deserve better from any employer.
Have you ever thought about....sm
the fact that usually people post only on the forum (and websites like this) only when there's a problem and not when things are going well? I and others that I know of on my account aren't having the problems that you're talking about (knock on wood!).
just a thought
Does anybody else think that medical transcriptionists and migrant farm workers have a lot in common, such as wages, supervisors and working conditions? I think the MTSOs and the migrant/illegal worker supervisors have very similar character and personality traits as well as business practices. I wonder if they get their training in the same places.
Thanks. I thought that is what that was.
just wanted to make sure.
just a thought
Sounds like you need to spend less time whining and more time working. You might actually make some money! Boo-hoo.
That's what I thought nm
I thought
rofl
the more I thought about it after sm
I read that ad, I finally decided to send that little whipper-snapper an E-mail! I told her obviously she didn't have experience in this business or she wouldn't run an ad like that to begin with! I reminded her this was not entry level clerical work this was a skilled technical profession! I am quite insulted by that whole ad. I also told her that folks like her needed to be booted out of the MT business. That infuriates me. Maybe she will reword her ad or take it off all together! Arghhhhhhhhhhh!
OK, I thought it was just me
I had great training, but then got switched to another hospital and I'm just barely making a dime now. This account is HUGE, there is a ton of work, but the dictators are so stinky you can't make your way through the pile. And, I'm not whining - I've been doing this for 13+ years, do ESL docs on a regular basis, etc., and survived the earlier rounds of awful cherry picking at MQ (and I got stuck in the evenings with all the awful dictation that was skipped), so I'm trying to give Transcend a chance, but right now - it's awful. Then, even if I do get a good shift of dictators, when you have to stop and bold this heading or that heading, or keeping checking the AI sheets because everything is constantly changing ... pretty soon I'm going to need a job flipping burgers to supplement my income. So, still looking, haven't found the right fit yet.
I thought I was the only one. SM
I just started with a hospital at home. I have over 30 years' experience, have heavy experience with ESL physicians. I have no content errors, but it's all the hypens and commas and fine tuning. It is really discouraging to me. I have always been praised for my work. The notebook from the hospital was about 4 inches thick and I was supposed to remember it all the first day! I am not making any money, but worse than that, for the first time in a long time, I am losing confidence. I can certainly relate.
I thought it was just me
I have tried and tried with them - I live very close to them and thought that would be great, did great on the test, too - but can't get a response from anyone. Maybe it should be questioned by the administrator as they keep posting here and another site for MTs, but has anyone actually been hired by them?
Thanks - I thought it was just me
I got trained on 2 hospitals from this huge account, and they were great! Great dictators, good sound, no problems - then when I went off training, I got put on the other two hospitals for this large account, and I've had nothing but headaches. What a complete mess. The dictators stink, the sound quality is awful and I keep having technical issues, for which you have to E-MAIL tech support and they answer you (usually with more questions) via e-mail maybe 6 hours later. So you've lost your entire shift. The last time I got so fed up, I paged the supervisor of IT. I am so disappointed because my training went so well. I've been hired at two other companies, one PT and one IC, and I will be kissing both MQ and Transcend good-bye. I've since learned, neither are worth the aggravation, or the time and effort.
I thought it was just me.
Interestingly, though, I had a job come through that was 10 hours old -- and one of the crap dictators -- someone must have been sitting on this one. Wonder where those new accounts waiting to come onboard are per their old help wanted ad on MT jobs.
that is enough now...I thought you were
working for this company, or have decided to work for them, just do not understand the debate...
no need to respond, I am not that interested...
good luck
No, I thought you really thought there was a law. :) sm
Yes, laughing is good. Here's hoping we all get a lot more healthy belly laughs in 2006! We deserve them.
I just thought of this...
I would think that you don't even have to know where the money was withdrawn, as long as you can identify the date(s) and amount(s) that she did it on your statement-these transactions always have location numbers to identify where.
Another thought
First of all, that's you. You don't know what her relationship was with the MTSO. Maybe the MT thought they were friends because that's what the MTSO wanted her to think. This particular MTSO does not give you the opportunity to fix your mistakes. Three strikes and you're out, honey. It doesn't matter if you've bent over backwars for her for years. It doesn't matter if those three mistakes happen over a year of you producing 175-200 reports a day. If you do something to tick her off, or she thinks you're lying about a power outage, the internet being down, etc., the client wants you off the account is her way of getting back at you. She thinks you can't make it elsewhee and you'll run back to her. Brilliant way to run a business, isn't it. She may have been ticked off at someone else and took it out on the MT. It happens.
The MT did own it. She came on this board telling what she did. She didn't bash anyone. She told the truth. I admire her courage. Only on this board is bashing synonymous with truth.
Yes, we all make mistakes. Doctors do also. Some of them catch their mistakes and some don't. That's why their malpractice insurance premiums are so high. Does it then become the transcriptionists fault because SHE/HE didn't catch it? They airhead out while they dictate, eat, mumble, don't know correct pronounciation, good English, dictate a mile a minute, talk to someone else, and can't spell. Yes, and it's our job to make them look good and question them when they dictate right at the beginning and left at the end of the report. No one is perfect. Not even you. I had a doctor apologize to me the other day because she couldn't get a complete thought out. Her excuse: I got distracted.
You don't know the whole story, the MT, or the MTSO.
I'm amazed at your lack of compassion and your naivete. I wish you a life that's a breeze: No worries, no elderly/ill parents, no kids to support on your own, no deaths in your family, no jury duty, no internet problems, and no power outages! Oh, and that you are able to schedule all of your appointments on your days off.
I thought so, too, but I keep seeing
big banners for Naukri.com, India's No. 1 Job Site advertising on this site, so who knows?
Not what I thought it was going to be ...
Enough work, yes ... but rules change as you go along. Not very pleased with them right now, and contemplating leaving.
not what I thought
It's not what I thought it would be either, I'm the one who always has to change my hours to get the work.
Thats what I thought!! :)
nm
That's what I thought.
It was for 65. Thanks guys/gals; I needed that little slap in the head. lol
thanks again
I thought it was 800? nm
nm
That is where I thought
So I suppose I should have asked in one question if you know which town the main office is in - probably St. John's I was thinking, is that correct? I am thinking about moving back home from the states to Corner Brook, not 100% sure it is going to happen but just looking at some possibilities. Thanks for the info.
another thought
One of my docs has been on vacation for the last two weeks, that could be another reason
Perhaps you did not do as well as you thought or perhaps sm
your experience was not what they wanted, or maybe someone else tested and interviewed at the same time who was more qualified for the position.
WHY IS IT THAT TRANSCRIPTIONISTS FEEL THAT THEY SHOULD GET EVERY JOB THEY APPLY FOR? THAT IS NOT THE WAY IT WORKS ANYWHERE ELSE, ANY OTHER INDUSTRY. EVEN BURGER KING WILL TURN SOMEONE DOWN IF SOMEONE THAT BETTER FITS THEIR OPENING COMES ALONG.
I thought it was okay, but (SM)
I had to resign due to a death in the family. I felt the editing was hard to learn (keystrokes only using shift, control key, etc.). Hand placement would be key. Then, all of a sudden you have to actually transcribe. So, it was kind of in/out of one mode/to another. Real choppy, etc. The training was not that great, too many people at one time. The tech support was not really that great either. I was willing to give them a shot, but it just didn't work out for me at that particular time. Also, they'll change your hours with no notice, and they have you sign a paper stating you are okay with that, but don't really say that in the interview. Tough call! Good luck!
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