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arh! Shine is THE worst! don't look back. NM

Posted By: jusme on 2008-04-17
In Reply to: DeVenture - Kati

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Tell them to put it where the sun don't shine
Unbelievable how they expect MT's to accept unacceptable conditions in an industry that already has sucky pay as it is.
SHINE? More like tarnished.
I cannot comment on the present work situation but I can tell you that SHINE is an old, slow, cumbersome, money losing proposition and I would never suggest anyone work on it.
SHINE platform
I worked there 2 days I think, maybe gave them 3; long enough to train.  I quit when I realized SHINE was incredibly slow, wasteful and needless steps to take (all requiring the use of a MOUSE, not on the keyboard!)  Horrible.  Very nice people, loved the people, but the program was going to eat up my pay check.
I thought it was just the ones who work in SHINE sm
that felt we might be losing in this merger.  Thanks for letting me know I am not alone!
Getting the worst shift and worst work are two different things...
If you are new, you may not get the best shift, but everyone should share in the difficult work. No one person should be stuck with ESLs because they are new. Maybe the new hires won't get first pick of holidays...things like that, but shouldn't get stuck with all ESLs. Doesn't make sense.
Shine templates take too long to load sm
Isn't too bad if you can go straight into it and start typing, but the account I do you have to go in and fill/fix the template after it loads before you can start typing, so it can be time consuming.
Worst of the worst...I agree with RUN
Please - don't learn the hard way!  You will only waste your time and run the risk of not making anything to boot unless you have a relative who is a big city lawyer.  Under the sugar coating is something very bitter.
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.


Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 


There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 


I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 


Good luck to you!


Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.

Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test.  I was soooo disappoionted and yet pretty stunned.  I am by no means perfect but I haven't flunked a test in years.  I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind.  I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully.  I was thinking about OSi but I don't think I could take another rejection if I never heard back. 
Please do not go there. It is the worst!
nm
MDI-FL is the worst of them all.
x
Worst than the 1st one, can't believe she did it again!
nm
I don't think it's the worst

If you're fast, you might just make production.


No they are not. They are the worst
nm
Worst
Transcription Relief Services. It may be better now, but was absolutely the worst when I was there.
WORST ESL
Ever and the first time I transcribed one, I was given 91% QA on the document.  Not to happy about that.
DSG IS THE WORST EVER!!!
Another company who starts off great and then turns nasty! I planned on retiring from there in about 10 years. I actually worked for them for more than 3 years. With their massive expansion a few months ago came really rude e-mails or no response to questions, being switched on accounts with VERY different specifics endlessly, IM messages to interrupt your day for their endless *emergencies,* etc. I produced big time for them and had an outstanding QA record. They abused my good nature one time too many. I am happy where I am right now. THEIR loss!!
DSG for sure is the WORST...
I like when management BEGGED us to go on MTstars and post positive things, because they are getting bashed so badly... and I know for fact that one of the higher ups told me that she goes on and posts and changes her initials... so all of this happy, feel good stuff is probably from the people at the home office...
It is not "THE WORST"!
Please, give it a try. I love it and I work out of the Dallas office. I have a couple of friends that have worked out of other offices and were not exactly thrilled, but I think the Dallas office is the best.
Definitely the worst at communication!!
If you have problems, oh well.. If you have a complaint, oh well... If you check is always penalized, oh well... If you have realized that the line counts NEVER add up with ANY program, oh well.. Now, you get the idea.  They could care less. There is a reason why people from other countries should not run an American business. They have no idea what your saying or care and you cannot get through to them in PLAIN ENGLISH because they do not understand that language. They only understand "PENALIZE" that is their favorite word. I am sorry but I had to vent.
The worst part is...
I've been there a long time, took their crap, worked extra when asked, always had quality above 98.5, always made my line count, worked the last 2 months straight because they were behind, now there is hardly any work, worked all the major holidays for the last 2 years and this is how they repay that kind of loyalty. It makes me sad and I feel like a fool for being used for so long. All I want to do is type and do a good job. It won't be rewarded there unfortunately. I'm worried about going from the frying pan to the fire but it can't get worse than the above can it?
I thought they were the worst. (sm)
After I was hired and before actually beginning transcription with them, I had an inkling it wasn't going to be nice when I was mailed account specifics including lots and lots of QA memos with things like HOW MANY TIMES DO I HAVE TO TELL YOU PEOPLE THIS?!!!! and countless similar things. It may have just been one or two people, but that kind of thing is infectious in a QA department.

As far as the accounts, not just ESL, but the worst quality ESL I've ever encountered.

The owner was known for her rants on another well-known bulletin board. She also said she wouldn't sell, so when she did, naturally people were upset. Of course it was her right to sell, but those kinds of promises should never be made.

I count them as one of my worst experiences. I left after a short while and never regretted the decision. I was only sorry that I had to put such a stupid-sounding name of a company on my resume when looking for a real job.
Their accounts are the worst! nm

Yes. Not the best but not the worst. The best thing is that I do not
run out of work, and I am a high producer. That is very important to me.
The worst thing is that most of these SM
companies actually work to hire and keep the 2nd set--the ones who really don't want to be there.  The rest of us, well we can hit the road if we don't like it--that's why we have to hop around so much.
my worst is in sacramento..sm
He speaks clearly, but he has this irritating habit of, after dictating for about five minutes, stopping, and saying no, don't say that, say... and then I have to erase everything I just typed and start over again. I have begun charging extra lines for this, though, because after all, I did type it. It was not my fault he had to have it erased. grrrr...
The platform is one of the worst

go down.  If you need help with tech support, you  have to email them and it takes hours, sometimes days for them to get back to you.  Then sometimes your report does not show up on the line counter and you have to notify tech to get paid, because somehow it did not go through and another MT typed the same report. 


Any account you go on will eventually be on VR, and they only pay half  your line rate, the standard is 4 cpl for VR.  The program is not user friendly. 


No matter what they tell you when they  hire you, they will eventually put your account on VR, and it can take months and months to get it down because the system does not seem to learn.  Also, my training, well they kind of throw you to the wolves. 


Also no production incentive, etc.  On VR, it can take longer to edit the report than to type it.  You can expect your checks to drop when they switch you to VR.  All they will tell you is to be patient and it is a learning curve, keep trying, etc., etc., etc.  In the meantime, your bills get behind, you can't afford things. 


I am sorry I went with this company and am hoping to get out.


 


 


 


My worst experience ever was with her.

Isn't it funny how some find a home where others run?  Maybe it was timing.  Who knows?  I would not recommend taking a job with her but sounds like some are quite happy and treated well.


Good luck!


your worst enemy...
...is AHDI (formerly AAMT - note the absence of American in the new name)...while you are educating the public about Homeland Security violations, AHDI is going to be ACTIVELY working against you, facilitating & promoting CMT certification of offshore MTs (& making a ton of money doing it) & using their significant political and financial clout to globalize medical transcription under the noble-sounding rubric of Contributing to Global Commerce or some such malarkey. In the end, they have totally pulled one over on us--started out as an educational organization, more or less; exponentially grew their membership; & while no one was looking, ceased being an educational organization and became a political organization -- entirely switching their focus to the support of offshore outsourcing. Meanwhile, the MTs to whom they trafficked the CMT certification now appear to agree with their political stance simply because they are affiliated with the organization.

There are only 2 reasons I can think of for an organization to so completely betray its membership ideologically: Money & Power. Not necessarily in that order, & probably both.

Needless to say, I didn't renew my CMT certification & don't plan to ever again.
Worst Company
I too feel your pain about losing your account to India, but unfortunately it will be inevitable that everyone will lose their account to India at some time or another with this company. It seems with them, they use the US MTs to gear those accounts up for the client, make their work look really good, while in the background training the India MTs to take it over one day, and they usually do. Spheris is the worst company out there. If every US MT would just not work for them anymore, it would be a perfect world...wouldn't it!! Unfortunately, that will never happen, hence Spheris living on and screwing yet just another MT over and over again in the process. My sympathies to all MTs that have to stoop to try make a living at Spheris, I will only hope for you all that you find a better company that appreciates you and your hard work one day!!
Yes, they are by far the worst place I
have every worked.
Worst company ever!!!
I worked for Cymed for almost 2 years, but they were bought out by SPi in the summer of 2006, and things really went downhill after that. I left a year ago, and it was the best decision I have ever made! I hear that things are even worse there now than they were when I was there. They treat their MTs horribly and don't even pay for spaces. There are MUCH better companies out there to work for! You will get totally screwed over by this company.
SoftScript is the worst I ever saw
.
I would not wish MQ on my worst enemy! Was there for
almost 10 years and can't think of 1 nice thing to say except that I'm not there anymore. Can't help you with Webmedx, but they must be better than MQ. Best of luck to you.
they certainly aren't the worst
I asked my supervisor about the tiered pay scale a while back and they told me that it was to encourage more production out of us because it is easier to manage 1 of us typing 15000 lines a pay period than 3 of us typing 5000 lines a pay period. As far as all the hiring lately, I heard they have a lot of new accounts coming on.

I don't agree with everything they do, but I've been with most of the big names and eTrans is way better than any of them. I can actually get my work done most days without even hearing a peep from anyone at the company other than the occasional email.
Would be my worst nightmare also. NM
I can't imagine why anyone would apply for a job like that.
I had the same thing happen, went back to MQ, went back to KS and could not be sm

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.


I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.


Not all change is bad.  This is one company that has changed for the better. 


I was reading about the back up help. I would like also to have some back up work.
I am not getting anywhere near 12,000 lines this go around.  My goal is 12,000 lines each pay period.
MQ Dallas Office - THE WORST
The worst section to work for is the Dallas office!!! Get anywhere but there.  They don't know what their doing and they are the ones who never EVER get back to you with a question!!!  Not a single one!! 
TransHealth is absolutely the WORST -- You will
This is a known fact by many MT's !
Stop being so pompous. Some of the worst MTs are US MTs.
.
ESL's are killer, worst I ever worked on SM
Disagree about email. They leave you alone to do horrible work.
My worst experience in life.
nm
Worst radiology accounts I ever had - sm
There was more changing screens, adding patient demographics, and typing in yet another screen, that it took longer to set up the report than to type it....awful accounts and sound quality. I hated it.
Worst company I ever worked for.
Sounds files are horrific, worst ESLs ever (and I'm very good with ESLs and do greater than 85% ESL), all kinds of internal problems, etc.   If you look back for previous posts you do find an occasional good post about them, but you'll find 10 bad ones for 1 good one.   There have even been people who ignored all the bad comments and went to work for them only to come back here and post that the bad posts were right and they were sorry they didn't heed them.    There is always work because there is such a turnover in MTs.   I also worked in QA and was offered a management position with them and the quality of the work I saw was so bad that I had to pretty much retype every file.  
I second that-worst company I ever worked for also..nm
nm
Radiologists were the absolute worst sm
for doing this when I worked at the hospital. They would even get in your face and yell at you, threaten your job and report you to management. The doctors were okay but the radiologists were and still are awful.
They are also the abSolute worst company. nm